Lex localis - Journal of Local Self-Government_11(1)_January

L EX LOCALIS - J OURNAL OF L OCAL S ELF -G OVERNMENT Vol. 16, No. 2, pp. 337 - 359, April 2018 Vienna Construction Projects: Redirection of Project Management Critical Success Factors—More Focus on Stakeholders and Soft Skills Development H ELMUT W ANIVENHAUS , J URE K OVAČ , A NJA Ž NIDARŠIČ & I GOR V REČKO 1 Abstract Although research interest in project management is increasingly directed at analyzing development trends in different business environments, the public sector in this respect has received surprisingly little intention. This paper analyzes the perception of the relevance of particular project management critical success factors among project managers and other project stakeholders in the public sector with relatively high organizational project management maturity. The main focus of research is the city of Vienna and its construction projects. An extensive quantitative survey showed the changing perceptions of the key projects’ success factors—namely, strengthening the importance of developing soft skills and stakeholders’ management. Keywords: • public sector • construction project • project management • critical success factors • stakeholders • soft skills • development trend C ORRESPONDENCE A DDRESS : Helmut Wanivenhaus, City of Vienna’s Management Systems Unit, Ebendorferstraße 1, 1000 City of Vienna, Austria, e-mail: helmut.wanivenhaus@wien.gv.at. Jure Kovač, PhD, Professor, University of Maribor, Faculty of Organizational Sciences, Kidričeva cesta 55a, 4000 Kranj, Slovenia, e-mail: jure.kovac@fov.uni-mb.si . Anja Žnidaršič, PhD, Assistant Professor, University of Maribor, Faculty of Organizational Sciences, Kidričeva cesta 55a, 4000 Kranj, Slovenia, e- mail: anja.znidarsic@fov.uni-mb.si. Igor Vrečko, PhD, Assistant Professor, University of Maribor, Faculty of Economics and Business, Razlagova 14, 2000 Maribor, Slovenia, e- mail: igor.vrecko@um.si . https://doi.org/10.4335/16.2.337-359( 2018) ISSN 1581-5374 Print/1855-363X Online © 2018 Lex localis Available online at http://journal.lex-localis.press .