<Record><identifier xmlns="http://purl.org/dc/elements/1.1/">URN:NBN:SI:DOC-2M86HWMD</identifier><date>2019</date><creator>Gorenc Zoran, Annmarie</creator><creator>Saliba, Katia</creator><relation>documents/doc/2/URN_NBN_SI_doc-2M86HWMD_001.pdf</relation><relation>documents/doc/2/URN_NBN_SI_doc-2M86HWMD_001.txt</relation><format format_type="issue">1</format><format format_type="volume">8</format><format format_type="type">article</format><format format_type="extent">str. 1-25</format><identifier identifier_type="COBISSID_HOST">2048471298</identifier><identifier identifier_type="ISSN">2232-5204</identifier><identifier identifier_type="URN">URN:NBN:SI:doc-2M86HWMD</identifier><language>slv</language><publisher>Fakulteta za organizacijske študije</publisher><source>Revija za univerzalno odličnost</source><rights>BY-NC-ND</rights><subject language_type_id="eng">gap analysis</subject><subject language_type_id="eng">higher education</subject><subject language_type_id="eng">importance-performance analysis</subject><subject language_type_id="eng">Lebanese University</subject><subject language_type_id="eng">service quality</subject><subject language_type_id="eng">SERVQUAL</subject><title>Service quality at the Lebanese University: Faculty of Public Health</title></Record>