URN:NBN:SI:doc-Q23FOWOA2012Jussila, Jari J.Kärkkäinen, HannuLeino, Maijadocuments/doc/Q/URN_NBN_SI_doc-Q23FOWOA_001.pdfdocuments/doc/Q/URN_NBN_SI_doc-Q23FOWOA_001.txt1articleiss. 1str. 5-25158689812232-5107URN:NBN:SI:doc-Q23FOWOAengMednarodna fakulteta za družbene in poslovne študijeInternational journal of management, knowledge and learningBY-SAdružbena omrežjainformacijeinformacijska tehnologijainformiranjemarketingprodajasocialna omrežjatrgovinaa model for social customer learningLearning from and with customers with social media