STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBLIC OF SLOVENIA ISSN 03520226 ISBN 9616349430 ANKETA O TUJIH TURISTIH V REPUBLIKI SLOVENIJI V POLETNI SEZONI 2000 SURVEV ON FOREIGN TOURISTS IN THE REPUBLIC OF SLOVENIA IN SUMMER SEASON 2000 št. /No I Ljubljana, 2001 mm 9 STATISTIČNI URAD RCPUBLIKE SLOVPNIJF stATisncAi omcB of tub ftmuBuc a? slovema ISSN 03520226 ISBN 9616349430 21 GOSTINSTVO IN TURIZEM HOTELS AND RESTAURANTS TOURISM ANKETA O TUJIH TURISTIH V REPUBLIKI SLOVENIJI V POLETNI SEZONI 2000 SURVEV ON FOREIGN TOURISTS IN THE REPUBLIC OF SLOVENIA IN SUMMER SEASON 2000 št. /No Ljubljana, 2001 2 Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 Avtorici / Authors: Alenka Škafar Božič Marta Arnež \ CIP - Kataložni zapis o publikaciji Narodna in univerzitetna knjižnica, Ljubljana 338. 48057. 68(497. 4)" 2000" ŠKAFAR Božič, Alenka Anketa o tujih turistih v Republiki Sloveniji v poletni sezoni 2000 = Survey on foreign tourists in the Republic of Slovenia in summer season 2000 / [avtorici, authors Alenka Škafar Božič, Marta Arnež]. - Ljubljana : Statistični urad Republike Slovenije, 2001. - (Rezultati raziskovanj = Results of surveys / Statistični urad Republike Slovenije, ISSN 03520226 ; št. 758. 21. Gostinstvo in turizem = Hotels and restaurants tourism) ISBN 9616349430 1. Gl. stv. nasl. 2. Arnež, Marta. - I. Božič, Alenka Škafar glej Škafar Božič, Alenka 111835136 Izdal, založil in tiskal Statistični urad Republike Slovenije, Ljubljana, Vožarski pot 12 - Uporaba in objava podatkov, dovoljena le z navedbo vira - Odgovarja generalni direktor Tomaž Banovec - Glavna urednica Ana Antončič - Urednica zbirke Rezultati raziskovanj Avguština Kuhar De Domizio - Slovensko besedilo jezikovno uredila Joža Lakovič - Angleško besedilo jezikovno uredil Boris Panič - Tehnični urednik in oblikovalec naslovnice Anton Roje - Računalniško oblikovanje besedila, tabel in grafikonov Peter Zoubek - Tiskano v 600 izvodih - Informacije daje Informacijsko središče, tel. : (01) 241 51 04 - Avtomatski telefonski odzivnik (01) 475 65 55El. pošta: indok. surs@gov. si. Prepared, published and printed by the Statistical Office of the Republic of Slovenia, Ljubljana, Vožarski pot 12 - Use and publication of data is allovved provided the source is acknovvledged - DirectorGeneral Tomaž Banovec - EditorinChief Ana Antončič - Results of Survey editor Avguština Kuhar De Domizio - Slovenian Language Editor Joža Lakovič - English Language Editor Boris Panič - Technical Editor and front cover design Anton Roje - Computer text, table and graphic layout design Peter Zoubek - Total print run 600 copies - Information is given by the Information Center, telephone: +386 1 241 51 04 - Ansvvering machine +386 1 475 65 55 Email: indok. «urs@gov. si. STATISTIČNI URAD RFPHBLIKE SLOVINHi STATISTICAL OFFICE 0F TH£ REPUBLIC 0F SLOVENIA 4 Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 ZNAMENJA - • ni pojava .. . ni podatka 0 povprečje * popravljeni podatek 0 podatek je manjši od 0, 5 dane merske enote 0, 0 podatek je manjši od 0, 05 dane merske enote 1 ) izpostavno znamenje za opombo pod tabelo ali pod črto X spremenjena kakovost ( ) nezadostno preverjen ali ocenjen podatek , 2000 ' odg hi kjer je whereby g^000 število izbranih tujih turistov v objektu hi v anketi, g^00 is the number of selected foreign tourists in the establishment hi in the survey, adglf00 število odgovorov v objektu hi. odg™0 is the number of responses in the establishment hi. 3. popravek razmestitve zaradi zaokrožitev pri izboru 3. correction of allocation due to rounding in selecting the objektov: establishments: ™ G1, 999 700 wh Z 1999 n ' hGh ah kjer je whereby G^999 število tujih turistov v stratumu h v letu 1999, Gl" 9 is the number of foreign tourists in the stratum h in 1999, d/, število izborov objektov v stratumu h. ah is the number of times the establishments in the stratum h were selected. Prva vmesna utež je produkt treh uteži: The first intermediate weight is the product of three vveights: 1 OBJ NEODG STR whi=whi '" hi -" hi • Ker je bila - podobno kot v prejšnjih anketah - povprečna Because - similar1y to the previous surveys - the average dolžina bivanja anketiranih turistov bistveno daljša od length of stay of intervievved tourists was a lot longer that populacijske vrednosti1, smo opravili izračun uteži za turiste the population value2, we calculated weights for tourists po linearnem modelu: according to the linear model: T [a(l + A hi ); če je nhij < Nhi /Ghi whij = ] . [a sicer kjer je: whereby Ghi" hi -Nhighi__ Aw= NKilLZf> -G^Zlfi a= ^ ^fl + ghi 'Povprečna doba bivanja iz ankete je daljša od populacijske vrednosti, ker so turisti s krajšo dobo bivanja težje dosegljivi za anketiranje. 2Average stay from the survey is longer than the population value because it was more difficult to interview tourists who stayed for a shorter period. m STATISTIČNI URAD REPUBLIKE SLOVjMlijj STATISTICAL OFFICE 0F THE REPUBLIC 0F SLOVENK Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 15 Ghj število tujih turistov v objektu i v stratumu h v populaciji v času anketiranja; Nm število prenočitev tujih turistov v objektu i v stratumu h v populaciji v času anketiranja; ghj število tujih turistov v objektu i v stratumu h v vzorcu; nhj število prenočitev tujih turistov v objektu i v stratumu h v vzorcu; mhi =[_Nhi/Ghij = [Nhi\ (celi del povprečne prenočitve v objektu i v stratumu h, izračunane v populaciji TU11/1999); fl število tujih turistov v objektu /' v stratumu h s po I nočitvami. S tem modelom smo povprečno dolžino bivanja v vzorcu močno približali populacijski vrednosti. Model, na osnovi katerega smo izračunali uteži, je le eden od možnih in verjetno najenostavnejši, vendar so uteži nedvomno izboljšale rezultate. Dobljena utež je tako: Ghi is the number of foreign tourists in the establishment i in the stratum h in the population during intervievving; /Vhj is the number of nights of foreign tourists in the establishment i in the stratum h in the population during intervievving; <7hj is the number of foreign tourists in the establishment i in the stratum h in the sample; nhj is the number of nights of foreign tourists in the establishment i in the stratum h in the sample; mM IGhi\ = \_Nhi\ (the vvhole part of the average night in the establishment i in the stratum h, calculated in the population TU1 1/1999); f/ is the number of foreign tourists in the establishment i in the stratum h with I nights. With this model we drew the average length of stay in the sample closer to the population value. This model - on the basis of vvhich we calculated vveights - is only one of the possible models and probably the easiest one, but the vveights undoubtedly improved the results. The obtained vveight is thus: whij = w\i ' wlij > ki smo jo še normirali na število anketiranih tujih turistov in prisekali pri 0, 4 in 4. Po uteževanju smo izvedli še kalibracijo podatkov na populacijske podatke. Kalibracija je potekala glede na tip objekta, vrsto kraja in obdobje anketiranja (sezona oz. izvensezona) in glede na državljanstvo anketiranih oseb. Anketirance smo glede na državljanstvo združili v sedem skupin: Avstrija, Italija, Nemčija, ostale zahodnoevropske države, vzhodnoevropske države, države bivše Jugoslavije in ostale države. 2 Končna utež je torej kalibrirana whij , ki je potem še normirana in prisekana pri 0, 4 in 4. 2. 4 Neodgovori enote in neodgovori spremenljivke V grobem lahko opišemo dva tipa neodgovora: 1 . neodgovor enote prve stopnje, kjer sodelovanje zavrne direkcija turističnega objekta 2. neodgovor turistov v objektu, kjer sicer poteka anketiranje. V anketo sta bila izbrana 102 turistična objekta. En objekt je bil zaprt zaradi prenove, šest objektov pa je zavrnilo sodelovanje. Zato smo izgubili 290 (8, 3 %) anket. Najnižja stopnja anketiranja na prvi stopnji je bila v hotelih v obmorskih krajih (80, 7 %), kjer ni sodelovalo kar pet objektov. vvhich we standardised to the number of intervievved foreign tourists and cut it off at 0. 4 and 4. In vveighting, we implemented data calibration to the population data. Calibration vvas done in view of the type of establishment, type of resort and period of intervievv (high season or offseason) and as regards citizenship of intervievved persons. As regards the citizenship, respondents were divided into seven groups: Austria, ltaly, Germany, other VVestem European countries, Eastem European countries, countries of former Vugoslavia and other countries. 2 The final vveight is thus calibrated whij , and subsequently standardised and cut off at 0. 4 and 4. 2. 4 Unit nonresponse and variable nonresponse We can roughly describe two types of nonresponse: 1. nonresponse of the level one unit, i. e. when the management of the tourist establishment refuses to participate 2. nonresponse of tourists in the establishment vvhere intervievving takes plače. 102 tourist establishments vvere selected for the survey. One vvas closed for repair and six refused to participate. This vvay vve lost 290 (8. 3%) surveys. The lovvest completion rate at the first level vvas recorded in seaside hotels (80. 7%), vvhere five establishments did not vvant to participate. STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE 0F THE REPUBUC OF SLOVENIA 16 Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 Od preostalih 3 210 vprašalnikov smo dobili 2 923 odgovorov, kar je 91, 1odstotna stopnja odgovora. Če pa •upoštevamo še neodgovore objektov, je skupna stopnja odgovora 84, 0 %. Posebej smo obravnavali ankete, ki so sicer veljavne, vendar nimajo izpolnjenega dela vprašalnika o izdatkih tujih turistov. Tu govorimo o delnem neodgovoru. Delež nepopolnih anket je 9, 2 %. V tabeli 4 so glede na vrsto kraja in objekta navedene - skupne stopnje neodgovora, - stopnje neodgovora turistov in - delež nepopolnih anket. Of the remaining 3, 210 questionnaires we received 2, 923 ansvvers, which makes a 91. 1% completion rate. If we take into account nonresponse of establishments, the total completion rate is 84. 0%. We treated separately surveys which were valid but in which the part of the guestionnaire on expenditure of foreign tourists was not filled in. This is partial nonresponse. The share of such incomplete surveys is 9. 2%. Table 4 shovvs by type of resort and establishment: - the total nonresponse rate, - the tourists' nonresponse rate and - the share of incomplete surveys. Tabela 4: Stopnje neodgovora in deleži nepopolnih anket po stratumih Table 4: Shares of nonresponse and shares of incomplete surveys by strata % Skupna stopnja neodgovora Total nonresponse rate Stopnja neodgovora turistov Tousists' nonresponse rate Delež nepopolnih anket Share of incomplete surveys Stratum 11 16 021 26 31 36 41 46 SKUPAJ Ljubljana Zdraviliški kraji Obmorski kraji Gorski kraji hoteli kampi hoteli kampi hoteli kampi hoteli kampi 16, 0 10. 6 10, 0 13, 0 0, 9 26. 7 26, 4 7, 2 16, 2 8, 9 10, 6 10, 0 13, 0 0, 9 10, 9 26, 4 3, 9 6, 2 9, 2 3, 2 47. 2 8, 0 0, 0 13. 3 2, 9 4, 9 18, 0 TOTAL hotels campsites hotels campsites hotels hotels campsites Ljubljana Health resorts Seaside resorts Mountain resorts 2. 5 Natančnost ocen Natančnost ocen za ključne spremenljivke je bila ocenjena s pomočjo programskega paketa Sutiaan. V spodnji tabeli navajamo nekaj rezultatov. Ostale vzorčne napake so bile ocenjene s pomočjo modela. 2. 5 Accuracy of estimates Accuracy of estimates for key variables was estimated with Sudaan software. The table belovv shovvs some results. Other sampling errors were estimated with the help of the model. Tabela 5: Natančnost ocen za nekatere ključne spremenljivke Table 5: Accuracy of estimates for some key variables Ocena Estimate Standardna napaka Standard error Koeficient variacije Coefficient of variation Vzorčni učinek Sampling effect Interval zaupanja Confidence interval Povprečno število turistov v skupini 2, 05 0, 03 1, 46% 2, 07 (1, 99; 2, 11) Povprečna dolžina bivanja turista v 7, 52 0, 21 2, 78% 2, 12 (7, 11; 7, 92) Sloveniji Delež turistov, ki so prišli z avtom ali 55, 6% 1, 48 2, 66% 2, 16 (52, 7% ; 58, 5%) kombijem Povprečni dnevni izdatki na turista v 14324 641 4, 48% 4, 14 (13067 ; 15581) Sloveniji Povprečna cena počitniškega paketa na 113873 9265 8, 14% 4, 49 (95713 ; 132033) turista v Sloveniji Average number of tourists in the group Average duration of stay in Slovenia per tourist Share of tourists travelling by car or van Average daily expense per tourist in Slovenia Average priče of a package tour per tourist in Slovenia /M i STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBLIC OF SLOVENIA Rezultati raziskovanj št. 758/2001 Resutts of Surveys No 758/2001 17 3. ORGANIZACIJA ANKETE 3. 1 Priprava Anketo smo pripravili na Statističnem uradu Republike Slovenije na oddelku za statistiko storitvenih dejavnosti. Upoštevali smo priporočila Svetovne turistične organizacije (VVTO) in Evropskega statističnega urada (Eurostat). Vprašalnik smo priredili slovenskim razmeram in upoštevali mnenja institucij, ki se ukvarjajo s turizmom (Gospodarska zbornica - Združenje za gostinstvo in turizem. Ekonomska fakulteta, Ministrstvo za malo gospodarstvo in turizem - Sektor turizem). Vprašalnik je obsegal štiri strani (Priloga). Preveden je bil v osem tujih jezikov (italijanščino, nemščino, hrvaščino, madžarščino, češčino, francoščino, angleščino in nizozemščino). Vsebinsko je bil vprašalnik razdeljen na štiri dele: prvi, drugi in zadnji del sta se nanašala le na anketiranega turista, tretji del pa je veljal za celotno družino oz. družbo, s katero je anketirani turist potoval. Postavitev vzorčnega načrta, izbor enot, način izbora tujih turistov so plod dela Oddelka za vzorčenje in natančnosti na Statističnem uradu Republike Slovenije. 3. 2 Terensko delo Anketar je pridobival podatke z metodo intervjuja, turist pa je lahko vprašalnik izpolnil tudi sam. Anketa je bila anonimna in razen državljanstva, starosti, statusa ter poklica ni zajemala osebnih podatkov. Turisti so v zahvalo za sodelovanje pri anketi dobili simbolično darilo, ki ga je prispevala Slovenska turistična organizacija. Anketarji so bili receptorji v izbranih turističnih objektih. Njihova naloga je bila, da so turiste pridobili za sodelovanje in jim razložili namen in potek ankete. Po vsakem anketiranu so morali anketarji pregledati obrazec in preračunati morebitne podatke o izdatkih v tuji valuti v tolarje. Za stik med anketarji s Statističnim uradom so skrbeli inštruktorji. Njihova naloga je bila, da anketarje poučijo o metodoloških načelih ankete, o načinu anketiranja, o morebitnih napakah. Tudi pozneje so spremljali njihovo delo, jih vsaj enkrat mesečno obiskali in takrat prevzeli že izpolnjene obrazce. Te so morali pregledati in nekatere napake tudi sami popraviti. 3. 3 Vnos in kontrola podatkov Izpolnjene vprašalnike, ki so jih prinašali inštruktorji, smo na oddelku kontrolirali, zunanji sodelavci pa so podatke sproti vnašali v osebni računalnik. Vnos in kontrola so potekali v programskem paketu Blaise. 3. ORGAN I SATI ON OF THE SURVEV 3. 1 Preparation The survey was prepared by the Service Statistics Department of the Statistical Office of the Republic of Slovenia. We took into account recommendations of the World Tourism Organisation and the Statistical Office of the European Communities (Eurostat). We adjusted the questionnaire to conditions in Slovenia and took into account opinions of institutions dealing with tourism (Tourism, Hotels and Restaurants Association at the Chamber of Commerce and lndustry, Faculty of Economics, Sector for Tourism at the Ministry of Small Business and Tourism). The questionnaire had four pages. It was translated into seven foreign languages (Italian, German, Croatian, Hungarian, Czech, French, English and Dutch). As regards the contents, the questionnaire was divided into four parts: parts one, two and four referred only to the intervievved tourist, while part three referred to the whole family or company with vvhich the intervievved tourist travelled. The sample design, selection of units and the method of selecting foreign tourists vvere made by the Unit for Sampling and Accuracy at the Statistical Office of the Republic of Slovenia. 3. 2 Fieldvvork Each intervievver obtained the data by personally intervievving tourists or the tourists could ansvver the questionnaire themselves. The survey was anonymous and except for citizenship, age, status and occupation did not include personal data. Tourists received a small token - contributed by the Slovenian Tourist Board - as an expression of thanks for taking part in the survey. Intervievvers vvere reception clerks in selected tourist establishments. Their task was to persuade the tourists to participate and to explain the purpose and course of intervievving. After each intervievv the intervievvers had to check the questionnaire and recalculate eventual data on expense from a foreign currency to Slovenian tolars. Contacts betvveen intervievvers and the Statistical Office vvere taken care of by instructors. Their task was to teach the interviewers about the methodological principles of the surveyI the method of surveying and eventual mistakes. Later on the instructors monitored intervievvers' work, visited them at least once a month and took vvith them the ansvvered questionnaires. They had to check the questionnaires and correct some mistakes. 3. 3 Data entry and control Ansvvered questionnaires brought to the Office by instructors vvere checked by the Service Statistics Department, vvhile external collaborators entered the data from the questionnaires into PCs. For data entry and control Blaise vvas used. STATISTIČNI UBAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBLIC OF SLOVENIA Rezultati raziskovanj št. 758/2001 "1 8 Results of Surveys No 758/2001 4. REZULTATI ANKETE ZA SLOVENIJO 4. RESULTS OF THE SURVEV FOR SLOVENIA Podatki v tej publikaciji so ocene, pridobljene z anketo, na vzorcu, ki predstavlja celotno populacijo slovenskega prebivalstva. Kriteriji po koeficientih variacije (relativna standardna napaka ocene) za objavo ocen so naslednji: - ocene s koeficientom variacije, manjšim od 0, 10 (CV<0, 10), so objavljene brez omejitve; - ocene s koeficientom variacije od 0, 1 0 do 0, 1 5 (0, 100, 30), niso objavljene in so nadomeščene s piko. Uporabnik ocen (podatkov) iz ankete naj bi pri uporabi podatkov upošteval, da so ocene, objavljene brez omejitev, popolnoma zanesljive, tiste v oklepajih pa manj zaradi majhnega števila enot opazovanja. Data shown in this publication are estimates obtained with a survey on the sample that represents the whole Slovenian population. The criteria by the coefficients of variation (relative standard error of estimation) for publishing estimates are as follovvs: - estimates with the coefficient of variation under 0. 10 (CV<0. 10) are published vvithout limitations; - estimates with the coefficient of variation betvveen 0. 1 0 and 0. 15 (0. 100. 30) are not published and are substituted by the period. The user of estimates (data) from the survey should take into account that estimates published vvithout limitations are entirely reliable and that those in parentheses are less reliable due to small number of observation units. 4. 1 Socialnodemografske značilnosti anketiranih tujih turistov Socialnodemografski podatki, po katerih smo spraševali turiste, so: državljanstvo po potnem listu, regija ali mesto stalnega bivališča turistov iz Italije, Avstrije in Nemčije, starost, zaposlitveni status, poklic in življenjsko okolje. Po rezultatih ankete je dobra polovica (55, 4 %) tujih turistov prišla iz treh turistično najpomembnejših držav za Slovenijo: Nemčije, Italije in Avstrije. Vendar pa se ta delež vztrajno manjša v primerjavi z rezultati anket iz leta 1994 in 1997. Takrat je iz teh držav prišlo 60 oz. 58 % turistov. V nadaljevanju pa je vrstni red držav takle: Velika Britanija, Nizozemska, Hrvaška, Madžarska, Združene države Amerike, Češka republika itd. Znatno se je povečal delež turistov iz Velike Britanije, zmanjšal pa delež turistov iz Italije in Češke Republike. 4. 1 Sociodemographic characteristics of intervievved foreign tourists We asked the tourists about the follovving sociodemographic data: citizenship according to the passport, region or city of permanent residence of tourists from ltaly, Austria and Germany, age, employment status, occupation and everyday environment. According to survey results, 55. 4% of foreign tourists came to Slovenia from three countries: ltaly, Austria and Germany. Hovvever, their share has been constantly decreasing compared to 1994 and 1997 surveys. At that time the shares were 60% and 58% respectively. The order of other countries is as follovvs: United Kingdom, the Netherlands, Croatia, Hungary, United States of America, Czech Republic, etc. The share of tourists from the UK increased considerably, vvhiie the share of tourists from ltaly and the Czech Republic decreased. Tabela 1: Deleži tujih turistov po državah, 1994, 1997 in 2000 Table 1: Share of foreign tourists by countries, 1994, 1997 and 2000 % 1994 1997 2000 Nemčija Italija Avstrija Velika Britanija Hrvaška Nizozemska Madžarska Združene države Češka republika Druge države 22, 1 23. 4 14, 8 2, 7 6, 5 4, 9 3, 3 5, 5 18. 5 24, 3 20, 3 13, 5 4, 6 4, 8 7, 0 2, 5 2, 2 5, 0 15, 9 24, 6 18, 6 12, 2 8, 4 6, 2 5, 2 4, 0 2, 9 (2, 8) 15, 0 Germany ltaly Austria United Kingdom Croatia Netherlands Hungary United States Czech Republic Other countries Starostna struktura tujih turistov se je v primerjavi s prejšnjima dvema anketama le rahlo spremenila. Skoraj polovica turistov je bila srednjih let, to je v starosti med 30 The age structure of foreign tourists changed only slightly compared to the previous two surveys. Almost a half of tourists were middle aged, i. e. betvveen 30 and 50 years STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE 0F THE REPUBLIC OF SLOVENIA Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 19 in 50 let, rahlo pa sta se povečala deleža mlajših in starejših turistov. Delež turistov, starih od 20 do 39 let, je znašal 36 %. Delež turistov, ki so pripotovali z enim ali več otroki, mlajših od 14 let, pa je znašal le 16, 6 %. To je več kot leta 1997, ko je bil ta delež manjši od 10 %. do 19 3039 18% 4049 let / years 24% Iz odgovorov o zaposlitvenem statusu in pokli anketirancev lahko posredno ugotavljamo socialnofinanč stanje turistov, ki prihajajo v Slovenijo. Dobri dve tretj turistov sta bili zaposleni ali samozaposleni. Ta del ustreza deležu iz leta 1997. Rahlo se je povečal del upokojencev, nekoliko manj pa je turistov, ki niso i zaposleni ali samozaposleni, upokojenci ali vključeni šolsko izobraževanje. Zaposleni, samozaposleni '4, 3 Upokojenec, rentnik 12, 7 Študent, dijak 8, 2 Drugo 4, 8 Turiste, ki so odgovorili, da so zaposleni, samozaposleni ali upokojenci, smo vprašali po njihovem poklicu. Skupine poklicev v anketnem vprašalniku so skladne z mednarodno Standardno klasifikacijo poklicev. Struktura se je v primerjavi z letom 1997 malo spremenila: za 2, 6 odstotne točke je bilo manj strokovnjakov (inženirji, profesorji), za 1 ,6 odstotne točke je bilo več turistov, ki so se opredelili kot old. The shares of young and old tourists increased only slightly. The share of tourists aged 2039 was 36%. The share of tourists who came to Slovenia with one or more children under 14 was 16. 6%. This is more than in 1997 when the share was under 10%. % ,9) Upto19years 3, 5 2029 D, 5 3039 U 4049 3, 0 5059 3, 0 60+ From ansvvers on employment status and occupation of respondents we can indirectly establish their social and financial situation. More than two thirds of tourists were employed or selfemployed. This share is almost exactly the same as in 1997. The share of retired persons increased and the share of tourists who are not employed or selfemployed, retired or in education decreased. % 68, 4 Employed, selfemployed 21, 2 Retired 6, 5 Študent or person in education 3, 9 Other Tourists who ansvvered that they were employed, selfemployed or retired were asked about their occupation. We used the same groups of occupations as in the International Standard Classification of Occupations. Compared to 1997, the structure changed slightly: the share of professionals decreased by 2. 6 percentage points, vvhile the share of senior officials and managers grew by 1. 6 percentage Tabela 2: Struktura tujih turistov po starostnih skupinah, 1994, 1997 m 2000 Table 2: Structure of foreign tourists by age groups, 1994, 1997 and 2000 1994 1997 21 Do 19 let 2029 3039 4049 5059 60+ (2, 7) 19, 7 23, 1 23. 7 20, 0 10. 8 2, 9 14, 5 21. 2 25. 0 19. 3 17. 1 (1 1 2 2 1 1 Slika 1: Struktura tujih turistov po starostnih skupinah, 2000 Chart 1: Structure of foreign tourists by age groups, 2000 i ) i F F i f Tabela 3: Struktura tujih turistov po zaposlitvenem statusu, 1994, 1997 in 2000 Table 3: Structure of foreign tourists by employment status, 1994, 1997 and 2000 1994 1997 2000 68, 6 19, 8 6, 9 4, 6 STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBUC OF SLOVENIA 20 Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 visoki uradniki ali menedžerji, in skoraj za 1 odstotno točko več turistov iz poklicne skupine tehnik, strokovni sodelavec. points. The share of tourists belonging to the group Technicians and associate professionals rose by almost 1 percentage point. Tabela 4: Struktura tujih turistov, ki so zaposleni, samozaposleni ali upokojeni, po poklicnih skupinah, 1997 in 2000 Table 4: Structure of foreign tourists who are employed, selfemployed or retired, by occupational groups, 1997 and 2000 % 1997 2000 Visoki uradnik, menedžer Strokovnjak (inženir, profesor) Tehnik, strokovni sodelavec Uradnik Delavec v storitvah, trgovini Delavec v industriji, obrti Drugi poklici 13, 0 23, 9 17. 8 15, 5 11, 2 7, 6 10. 9 14. 6 Senior officials, managers 21 .3 Professionals (engineers, professors) 18. 7 Technicians, associate professionals 15, 6 Clerks 1 1 ,0 Service and sales vvorkers 7, 4 lndustry and craft vvorkers 1 1 .4 other occupaBons Tri četrtine turistov so izjavile, da živijo v mestih. Delež turistov, ki živijo na podeželju, pa se je povečal celo prek deleža v letu 1994, manj kot leta 1994 in 1997 pa je prišlo turistov iz manjših mest. Three quarters of tourists stated that they live in cities. Hovvever, the share of tourists living in the countryside increased even over the 1994 share. Slightly less tourists than in 1 994 and 1 997 came from smaller cities. Tabela 5: Struktura tujih turistov po njihovem življenjskem okolju, 1994, 1997 in 2000 Table 5: Structure of foreign tourists by the everyday environment, 1994, 1997 and 2000 % 1994 1997 2000 Podeželje Mesto z manj kot 200 000 prebivalci Mesto z več kot 200 000 prebivalci 22, 6 39, 2 38, 2 18, 6 39, 9 41, 5 23, 2 Countryside 32, 4 City with less than 200, 000 inhabitants 44, 4 City with over 200, 000 inhabitants Tudi tokratna anketa potrjuje, da Slovenija ni dežela, kamor hodijo družine z otroki, saj je le 16, 6 % tujih turistov izjavilo, da v Sloveniji bivajo s svojo družino. Vse manj pa je turistov, ki so izjavili, da potujejo sami: delež je od leta 1994 do leta 2000 padel s 36, 4 % na 22, 1 %. Obratno pa se je povečal delež turistov, ki potujejo v dvoje: od 36, 1 na 44, 7 %. Povprečno sta skupaj potovali po dve osebi. This survey also confirms that Slovenia is not a country that would be visited by families with children, since only 16. 6% of foreign tourists stayed in Slovenia with their families. There are also fewer tourists travelling alone. Their share dropped from 36. 4% in 1994 to 22. 1% in 2000. On the other hand, the share of tourists travelling in pairs grew from 36. 1% to 44. 7%. On average, two persons were travelling together. Tabela 6: Struktura tujih turistov po tem, ali so potovali sami ali v družbi, 1994, 1997 in 2000 Table 6: Structure of foreign tourists by travelling company, 1994, 1997 and 2000 % 1994 1997 2000 Sam S partnerjem, partnerko Z družino ali drugimi sorodniki S prijatelji 36, 4 36, 1 18, 4 9, 1 28, 5 41, 2 15, 8 14, 4 22, 1 44, 7 16, 6 16, 6 Alone With partner With family or other relatives VVith friends 4. 2 Podatki o prihodu in bivanju tujih turistov S to skupino vprašanj smo dobili podatke o značilnostih in dobi bivanja turistov v Sloveniji ter spoznali glavne razloge za prihod. Posebej za počitniške turiste pa smo raziskovali še glavne motive za prihod na počitnice, vire informacij, način organizacije potovanja ipd. Skoraj dve tretjini turistov sta navedli, da so bile osnovni razlog za prihod v Slovenijo, počitnice. V tokratni anketi smo dodali tudi razlog "obisk sorodnikov in prijateljev" , ki v 4. 2 Data on arrival and staying of foreign tourists VVith this group of questions we obtained the data on characteristics and duration of stay of tourists in Slovenia and leamed the main reasons for their arrival. For holidaymakers we investigated the motives for coming on holidays, sources of information, organisation of travel, etc. Almost two thirds of tourists stated that the main reason for coming to Slovenia were holidays. This time was added the reason "visiting relatives and friends" , which in the previous STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE RE PUBLIC OF SLOVENIA Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 21 prejšnjih dveh anketah ni bil posebej naveden. Na počitnice v Slovenijo je prišlo 64, 2 % turistov, in če dodamo še obisk sorodnikov in prijateljev, dobimo 68, 4 %, kar je 4 odstotne točke manj, kot je bil delež leta 1 997. Za 3 odstotne točke več je bilo turistov, katerih glavni razlog za prihod so bili posli ali izobraževanje. Večji je bil tudi delež turistov, ki so v Sloveniji prenočili na poti v neko drugo državo. Po vrstah krajev od povprečja seveda izstopa Ljubljana, kjer je bilo več kot 40 % turistov, ki so prišli zaradi poslov ali izobraževanja in le četrtina, ki so tu bivali zaradi počitnic. two surveys was not stated separately. 64. 2% of tourists came to Slovenia on holidays. If we add visiting relatives and friends, we get 68. 4%, which is 4 percentage points less than in 1 997. The share of tourists who came due to business and educational reasons increased by 3 percentage points. The share of tourists in transit also increased. By types of tourist resorts, Ljubljana of course stands out, with more than 40% of tourists visiting our capital due to business and educational reasons and only a quarter staying in Ljubljana for holidays. Tabela 7: Struktura tujih turistov po glavnem razlogu za prihod v Slovenijo, 1997 in 2000 Table 7: Structure of foreign tourists by main reason for coming to Slovenia, 1997 and 2000 % 1997 2000 Počitnice in obiski sorodnikov in prijateljev Poslovni in izobraževalni razlogi Tranzit Drugo 72, 5 14, 3 9, 5 3, 7 68. 4 17. 5 11, 3 2, 9 Ho!idays and visiting relatives and friends Business and educational reasons Transit Other reasons Slika 2: Tuji turisti po glavnem razlogu za prihod v Slovenijo in vrsti kraja, 2000 Chart 2: Foreign tourists by main reason for coming to Slovenia and type of tourist resort, 2000 skupaj total gorski kraji mountain resorts obmorski kraji seaside resorts zdraviliški kraji health resort Ljubljana 0% 20% 40% 60% 80% 100% ■ počitnice holidays a posli ali izobraževanje business or education B obisk sorodnikov ali prijateljev visiting relatives and friends E3 drugi razlogi other reasons □ tranzit transit Več kot polovica turistov je v Slovenijo pripotovala z osebnim avtomobilom ali kombijem, kar pa je več kot 7 odstotnih točk manj kot leta 1997. S cestnimi prevoznimi sredstvi je pripotovalo skoraj 80 % turistov. V primerjavi z rezultati v letih 1994 in 1997 se je močno povečal delež turistov, ki so pripotovali z letali, nekoliko pa se je zmanjšal delež tistih, ki so pripotovali z avtobusi. Po državah je delež turistov, ki so pripotovali z letalom, daleč največji pri turistih iz Velike Britanije (75 %). Delež turistov, ki so pripotovali z osebnim avtomobilom, pa je največji pri turistih s Hrvaške in Italije. Delež avtobusnih potnikov pa je zajel čez petino turistov iz Avstrije in Nemčije. STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBLIC OF SLOVENIA More than a half of tourists came to Slovenia by car or van, which is over 7 percentage points less than in 1997. Almost 80% of tourists used road transport means. Compared to 1994 and 1997, the share of tourists coming by plane increased considerably, while the share of tourists coming by bus slightly decreased. By countries, the share of tourists coming by plane is the biggest for tourists from the UK (75%). The share of tourists travelling by car is the biggest for tourists from Croatia and ltaly, vvhile the share of tourists using buses is over one fifth for tourists from Austria and Germany. 22 Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 Glede na vrste krajev in vrsto prevoznega sredstva iz povprečja ponovno izstopa Ljubljana. V glavno mesto je z letalom pripotovala skoraj polovica turistov. As regards the type of tourist resorts and means of transport, Ljubljana again stands out. Almost a half of tourists came to the capital city by plane. Tabela 8: Struktura tujih turistov po vrsti prevoznega sredstva, 1994, 1997 in 2000 Table 8: Structure of foreign tourists by means of transport, 1994, 1997 and 2000 % 1994 1997 2000 Avto, kombi Avtodom Avtobus Motorno kolo Kolo Letalo Vlak Ladja Drugo 75, 3 11, 2 2, 0 (1. 1) 8, 5 1, 7 ((0, 2)) 62, 9 5, 5 18, 5 1, 4 (0, 6) 9, 2 1, 9 55, 6 5, 5 14, 2 (3, 2) 18, 5 (1, 9) (0, 7) Car, van Campervan Bus, coach Motorcycle Bicycle Aeroplane Train Ship Other Od skupnega števila anketiranih turistov jih je 80 % bivalo v hotelih in 40 % leteh se je v glavnem prehranjevalo v nastanitvenem objektu, kjer so bivali. 6 % turistov si je samih pripravljalo hrano. Dobrih 37 % turistov pa je jedlo v gostinskih lokalih zunaj nastanitve, skoraj 17 % pa je kombiniralo lastno pripravo z obiskom gostinskih lokalov. Po državah izstopajo turisti iz Nizozemske, ki so lastno pripravo hrane največkrat kombinirali z obroki v gostinskih lokalih. Po drugi strani pa so britanski turisti v glavnem jedli v svojih nastanitvenih objektih. Taking into account that 80% of tourists stayed in hotels, it is logical that 40% of tourists had meals in the accommodation establishment and that only 6% of tourists prepared food themselves. Over 37% of tourists ate in restaurants outside their accommodation establishment and almost 17% of tourists combined eating in restaurants with own preparation of food. By countries, tourists from the Netherlands, who most often combined eating in restaurants with own preparation of food, stand out. On the other hand, British tourists also stand out, since they mainly ate in accommodation establishments. Tabela 9: Struktura tujih turistov po načinu prehranjevanja, 1997 in 2000 Table 9: Structure of foreign tourists by taking of meals, 1997 and 2000 % 1997 2000 V nastanitvenem objektu V gostinskih lokalih Lastna priprava hrane Kombinirano: lastna priprava in v gostinskih lokalih 41, 1 32. 7 7, 4 18. 8 40. 0 37. 1 6, 1 16, 8 In the accommodation establishment In restaurants Own cooking In restaurants and own cooking Dobra tretjina turistov je v Sloveniji prenočila od 4do 7krat, slaba četrtina pa 2ali 3krat. Ta dva deleža sta pri bivanju v kraju anketiranja skoraj enaka. V primerjavi z anketnimi leti 1994 in 1997 se je zmanjšal delež turistov, ki so v Sloveniji ali v kraju anketiranja le enkrat prenočili, ostali deleži pa so se rahlo povečali. Iz tega lahko sklepamo, da so tudi turisti, ki so bili na poti v neko drugo državo, v Sloveniji prenočili več kot enkrat. Over a third of tourists spent 4-7 nights in Slovenia and less than a quarter spent 2-3 nights. These two shares are almost identical as regards the plače of intervievv. Compared to results of 1994 and 1997, the share of tourists spending only one night in Slovenia or in the plače of intervievv decreased, vvhile ali other shares increased. We can thus conclude that tourists on the way to some other country spent more than one night in Slovenia. STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBUC OF SLOVENIA Rezultati raziskovanj St. 758/2001 Resutts of Surveys No 758/2001 23 Tabela 10: Struktura tujih turistov po številu prenočitev v Sloveniji in v kraju anketiranja, 1994, 1997 in 2000 Table 10: Structure of foreign tourists by number of overnight stays in Slovenia and in the plače of intervievv, 1994, 1997 and 2000 % Število prenočitev Number of overnight stays I-3 4-7 810 II14 15+ 1994 45, 2 29, 6 10, 1 8. 5 6. 6 V Sloveniji In Slovenia 1997 38, 5 33, 0 10, 5 10, 2 7, 8 2000 33, 8 35. 1 11. 2 12, 2 7, 8 V kraju anketiranja In the plače of intervievv 1994 62. 7 23. 8 5, 1 5, 5 2, 9 1997 52, 6 32, 2 5, 4 6, 0 3, 8 2000 50, 3 30, 0 6. 5 8. 6 4, 6 Tuji turist je v Sloveniji prenočil povprečno 7, 5krat, v kraju anketiranja pa 5, 6krat, kar je nekoliko več kot v anketnih letih 1994 ali 1997; razlika med številom prenočitev v Sloveniji in kraju anketiranja je zato, ker niso vsi turisti bivali le v enem kraju. Razlika je tudi med rezultati ankete in rezultati mesečne nastanitvene statistike. Po zadnji znaša povprečno število prenočitev 3, 2. V mesečni nastanitveni statistiki so seveda upoštevani vsi tuji turisti v vseh krajih v Sloveniji in v vseh vrstah turističnih nastanitev. Povprečno število prenočitev tujih turistov je največje v zdraviliških krajih, najmanjše pa v Ljubljani. Po državah pa so v Sloveniji najdlje bivali turisti iz Nizozemske. Foreign tourists spent on average 7. 5 nights in Slovenia and 5. 6 nights in the plače of intervievv, which is slightly more than in 1994 and 1997. The difference betvveen the number of nights spent in Slovenia and the number of nights spent in the plače of intervievv is the result of tourists spending nights in several places. There is also a difference betvveen survey results and monthly accommodation statistics. According to the latter, the average number of nights spent by foreign tourists is 3. 2. Monthly accommodation statistics takes into account aH foreign tourists in ali places in Slovenia and in aH types of tourist accommodation. On average, the number of nights is the biggest in health resorts and the smallest in Ljubljana. By countries, tourists from the Netherlands stayed in Slovenia the longest. Slika 3: Struktura tujih turistov po številu prenočitev v kraju anketiranja in vrsti krajev, 2000 Chart 3: Structure of foreign tourists by number of overnight stays and type of tourist resort, 2000 60 40 30 20 10 mt 15 + 2-3 □ Ljubljana □ zdraviliški kraji health resorts H obmorski kraji seaside resorts ■ gorski kraji mountain resorts 810 11 - 14 4. 3 Podatki o prihodu in bivanju tujih počitniških turistov Turiste, ki so prišli v Slovenijo na počitnice, smo vprašali po motivih, zaradi katerih so se odločili za Slovenijo kot deželo svojih počitnic. V izbor smo jim ponudili enake motive kot leta 1997. Rezultati kažejo, da se je po pomembnosti nekoliko spremenil vrstni red motivov, spremenila pa se je tudi struktura. Tudi tokrat so turiste največkrat pritegnile 4. 3 Data on arrival and staying of foreign holidaymakers Tourists spending holidays in Slovenia vvere asked about the motives for coming to Slovenia. We offered the same responses as in 1997. The results shovv that the order of motives changed, as did the structure. This tirne tourists vvere also dravvn to Slovenia mostly by its natural beauties, follovved by calmness and possibilities to rest, and climate. STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBUC 0F SLOVENIA 24 Rezultati raziskovanj št. 758/2001 Results of Suiveys No 758/2001 naravne lepote Slovenije, na drugem mestu pa sta motiva "mir in počitek" in potem "podnebne razmere" . Večji delež turistov je pritegnili tudi motiv "ogledi kulturnih znamenitosti" . Motiv "možnosti za zabavo" je bil leta 1 997 na 4. mestu, v tokratni anketi pa je postavljen šele na 9. mesto. Po državah pa so tako deleži kot vrstni red motivov zelo različni. A bigger share of tourists came to Slovenia in order to visit cultural sights and attend various performances. The possibilities for entertainment, which were in 1997 the fourth most frequent reason, were only ninth this tirne around. By countries, both the shares and the order of motives are very different. Tabela 11: Deleži motivov po pomembnosti pri odločitvi za počitnice v Sloveniji, 1997 in 2000 Table 11: Shares of motives by importance for decision to spend holidays in Slovenia, 1997 and 2000 % 1997 2000 Naravne lepote Mir, počitek Podnebne razmere Cene Kulturne znamenitosti in prireditve Rekreativne dejavnosti Zdravstvene storitve v zdraviliščih Bližina turistovega bivališča Možnosti za zabavo Igre na srečo Nezdravstvene storitve v zdraviliščih Nakupovanje Drugi motivi 28, 8 13, 5 24, 1 5. 0 4. 1 4, 4 2, 4 (0, 6) 5. 0 (1. 3) ((0, 6)) 9. 1 25, 4 19, 4 17, 2 8, 5 7, 1 5. 4 4. 5 4, 3 2, 3 2, 3 1. 6 0, 4 1, 8 Natural beauties Calmness, possibilities to rest Climate Prices Cultural sights and performances Recreational activities Medical services in health resorts The vicinity of tourisf s residence Possibilities for entertainment Gambling Nonmedical services in health resorts Shopping Other motives Dobra tretjina turistov je v Slovenijo prišla ob pomoči turističnih agencij. Te so lahko organizirale le prenočitev, le prevoz ali pa oboje. 33 % turistom, ki so v Slovenijo pripotovali ob pomoči turističnih agencij, so te organizirale le prenočišče, 64 % pa je bilo takih, ki so kupili počitniški paket. Po državah je delež turistov, ki so svoje počitnice organizirali ob pomoči turistične agencije, daleč največji med britanskimi turisti (81 %): večina jih je imela počitniški paket, torej organiziran prevoz in prenočitev. Najmanjši delež "agencijskih turistov" pa je bil med turisti iz sosednjih držav. Več kot 60 % turistov je pripotovalo in prenočevalo, ne da bi pri organizaciji kakor koli sodelovale turistične agencije. Od teh jih je polovica pripotovala brez vnaprejšnje rezervacije, 44 % je samih rezerviralo prenočišče, ostali pa so prišli v organizaciji kluba, društva ali podobne organizacije. Over a third of tourists came to Slovenia with the assistance of travel agencies. They organised only accommodation, only transport or both. 33% of tourists who used the services of travel agencies used them only for organising accommodation and 64% of them bought package tours. By countries, the share of tourists vvhose holidays were organised by travel agencies is by far the biggest in UK tourists (81%). Most of them bought package tours, i. e. travel plus accommodation. The smallest share of "agency tourists" was registered among tourists from the neighbouring countries. More than 60% of tourists came to Slovenia and stayed here vvithout the help of travel agencies. A half of them did not book accommodation in advance and 44% booked accommodation themselves, while for others travel was organised by a club or a similar organisation. Slika 4: Načini organizacije prihoda na počitnice v Slovenijo, 2000 Chart 4: Ways of organisation of coming on holidays in Slovenia, 2000 brez rezervacije without booking 31% drugo other neposredna rezervacija direct booking 27% iisii sllgll#! turistična agencija organizirala samo prenočitev traval agency organised only accommodation 12% počitniški paket package holiday 24% /M STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE FtEPUBLIC OF SLOVENIA Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 25 30 % turistov se je za počitnice v Sloveniji odločilo manj kot mesec dni pred odhodom, prav toliko pa od 1 do 3 mesece pred odhodom. Tri odstotne točke več kot leta 1997 ali 21 % turistov je svoje počitnice v Sloveniji načrtovalo od 3 do 6 mesecev pred odhodom, 18 % pa 6 mesecev pred odhodom. V primerjavi s prejšnjimi anketnimi rezultati je bilo tokrat več turistov, ki so se bolj zgodaj odločili za počitnice v Sloveniji. 30% of tourists decided to spend their holidays in Slovenia less than a month before departure and 30% decided 1-3 months in advance. 21% of tourists - or three percentage points more than in 1997 - decided 3-6 months before departure and 18% decided 6 months in advance. Compared to previous survevs, this tirne more tourists took the decision to spend holidays in Slovenia earlier. Tabela 12: Struktura tujih počitniških turistov glede na čas od odločitve za počitnice v Sloveniji do prihoda, 1994, 1997 in 2000 Table 12: Structure of foreign holidaymakers by the tirne from taking the decision on spending holidays in Slovenia and actual arrival to Slovenia, 1994, 1997 and 2000 % 1994 1997 2000 Pred manj kot 1 mesecem Pred 1 do 3 meseci Pred 3 do 6 meseci Pred več kot 6 meseci 42, 1 31, 6 11, 9 14, 4 30, 6 33, 9 18, 1 17, 4 30, 3 Less than a month ago 30. 8 Between 1 and 3 months ago 21 ,0 Betvveen 3 and 6 months ago 17. 9 Over 6 months ago Pri odločitvi za počitnice v Sloveniji so bile, kot v prejšnjih dveh anketnih letih, najpomembnejše osebne izkušnje, drugi najpomembnejši vir informacij pa so bila priporočila sorodnikov in prijateljev. In deciding to spend holidays in Slovenia, the most important were personal experiences, which is the same as in the two previous surveys. The second most frequent source of information were recommendations from relatives or friends. Tabela 13: Struktura tujih počitniških turistov glede na vir informacij o možnostih počitnic v Sloveniji, 1994, 1997 in 2000 Table 13: Structure of foreign holidaymakers by source of information on the possibility to spend holidays in Slovenia, 1994, 1997 and 2000 % 1994 1997 2000 Osebne izkušnje Priporočila sorodnikov ali prijateljev Propagandno gradivo, plakati, oglasi Mediji (časopisi, RTV, filmi, internet) Potovalne agencije Razstave, sejmi Drugo 39, 4 31, 7 4, 1 ((1. 6)) 6, 3 (2, 6) 14, 3 36, 6 31, 1 8, 2 4. 2 11, 0 (1. 5) 7. 3 38, 9 Personal experience 30, 6 Recommendations from relatives or friends 6, 7 Advertising material, posters, advertisements 6, 9 Mass media (newspapers, radio, TV, films, Internet) 11. 2 Travel agencies (1, 4) Exhibitions, fairs 4, 3 Other V tokratni anketi smo turiste tudi spraševali, če so pri organizaciji počitnic v Sloveniji uporabili internet. Pozitivno jih je odgovorilo manj kot 20 %. Te smo v nadaljevanju spraševali, ali so internet uporabili za rezervacijo prenočitve, le za iskanje podatkov o Sloveniji ali oboje. Dobre tri četrtine so po internetu brskale le za pridobitev informacij, več kot 20 % pa jih je storitve v Sloveniji tudi rezerviralo. We also asked the tourists if they used the Internet to organise holidays in Slovenia. Less than 20% ansvvered yes. We asked them if they used the Internet to book accommodation, to get information on Slovenia or both. Over three fourths of them only used the Internet to get information on Slovenia and more than 20% booked accommodation via the Internet. STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBUC OF SLOVENIA 26 Rezultati raziskovanj št. 758/2001 Results of Sufveys No 758/2001 Slika 5: Za kakšen namen je skoraj 20 % počitniških turistov pri organizaciji počitnic v Sloveniji uporabilo internet, 2000 Chart 5: What did almost 20% of holidaymakers use the Internet for in organising holidays in Slovenia, 2000 za pridobitev informacij in rezervacijo to get information and for booking 13% samo za rezervacijo only for booking 8% samo za pridobitev informacij o Sloveniji only to get information on Slovenia 79% Več kot 40 % turistov je bilo v Sloveniji tokrat prvič na počitnicah. Ta delež je za skoraj 3 odstotne točke večji kot je bil leta 1 997 in za več kot 1 8 odstotnih točk večji kot leta 1994. Kar 60 % turistov pa je izjavilo, da so prvič na počitnicah v kraju anketiranja. Po državah je bil delež turistov, ki so bili na počitnicah prvič v Sloveniji ali v kraju anketiranja, največji med britanskimi turisti, najmanjši pa med avstrijskimi in italijanskimi turisti. More than 40% of tourists were stending their hoIidays in Slovenia for the first time. This is almost 3 percentage points more than in 1997 and over 18 points more than in 1 994. As many as 60% of tourists declared that they have never before spent holidays in the plače of intervievv. By countries, the share of tourists spending holidays in Slovenia or in the plače of intervievv for the first time was the biggest among British tourists and the smallest among Austrian and Italian tourists. Tabela 14: Struktura tujih počitniških turistov glede na to, kolikokrat so bili že na počitnicah v Sloveniji in kraju anketiranja, 1997 in 2000 Table 14: Structure of foreign holidaymakers by how many times they spent their holidays in Slovenia and in the plače of intervievv, 1 997 and 2000 ' % V Sloveniji In Slovenia 1997 2000 V kraju anketiranja In the plače of intervievv 1997 2000 Prvič 12krat 35krat 69krat 1019krat 20in večkrat 39. 6 27, 8 15. 7 4, 8 7, 6 4, 4 42. 5 23, 0 15. 6 4. 8 8. 9 5, 2 58, 3 24, 6 8, 2 3, 2 3. 8 1. 9 60. 4 20. 5 8, 9 (2, 6) 3, 8 3, 7 First time 1-2 times 3-5 times 6-9 times 1019 times 20 times or more V tokratnem anketnem vprašalniku smo tudi vprašali: "Ali so v zadnjih letih nestabilne varnostne razmere na območju nekdanje Jugoslavije vplivale na prihod na počitnice v Slovenijo?" Skoraj četrtina turistov je odgovorila pozitivno, slabih 62 % jih je odgovorilo, da ne, manj kot 15 % jih je izjavilo, da na to ne morejo odgovoriti. Skoraj tri četrtine turistov bi še prišle v Slovenijo na počitnice, 3 % pa jih je odgovorilo, da ne. V kraj anketiranja bi ponovno prišle na počitnice dobre tri četrtine turistov, 3, 5 % turistov pa ne več. Tabela 15 prikazuje deleže vseh turistov in počitniških turistov po vrsti prevoznega sredstva. Deleži so si podobni, nekoliko večji je delež avtobusnih potnikov, manjši pa je delež turistov, ki so pripotovali z letalom. The survey questionnaire contained the follovving question: "Did the unstable safety situation in former Vugoslavia influence your decision to spend holidays in Slovenia?" . Almost a quarter of tourists ansvvered yes, 62% said no and less than 15% were not able or did not want to respond. Almost three quarters of tourists would spend their holidays in Slovenia again and only 3% would not. Over three quarters of tourists vvould spend their holidays in the plače of intervievv again and 3. 5% vvould not. Table 15 shovvs shares of aH tourists and holidaymakers by means of transport. Shares are similar, with the share of tourists coming by bus being slightly bigger and the share of tourists coming by plane slightly smaller. STATISTIČNI URAD REPUBLIKE SLOVENIJI STATISTICAL OFFICE OF THE REPUBUC OF SLOVENIA Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 27 Tabela 15: Struktura vseh tujih turistov in posebej počitniških turistov po vrsti prevoznega sredstva, 2000 Table 15: Structure of ali foreign tourists and especially holidaymakers by means of transport, 2000 % Vsi turisti AH tourists Počitniški turisti Holidaymakers Avto, kombi Avtodom Avtobus Motorno kolo Kolo Letalo Vlak Ladja Drugo 55, 6 5, 5 14, 2 (3, 2) 18, 5 (1. 9) (0, 7) 56, 4 5, 5 20, 2 (2, 1) 13, 0 (2, 0) ((0, 6)) Car, van Campervan Bus, coach Motorcycle Bicycle Aeroplane Train Ship Other 4. 4 Vtisi tujih turistov o bivanju v Sloveniji in njihova ocena naše turistične ponudbe Dobra polovica tujih turistov (56, 4 %) je izjavila, da je njihov splošni vtis o Sloveniji v mejah pričakovanj, med počitniškimi turisti pa je bil ta delež nekoliko manjši (53, 7 %), je bil pa zato večji delež počitniških turistov (45, 1 %), ki jim je bilo v Sloveniji bolj všeč, kot so bila njihova predhodna pričakovanja. Ta delež je med vsemi turisti znašal 42, 4 %. Pri vseh turistih, in posebej pri počitniških turistih, pa je znašal delež turistov, ki so bili razočarani nad Slovenijo 1, 2 %. Leta 1997 pa je bilo takih turistov 2, 1 %. Da bi podrobneje spoznali vtise in mnenje turistov o bivanju v Sloveniji, smo jih prosili, da ocenijo 20 elementov turistične ponudbe, in sicer z lestvico od 1 (zelo negativno) do 5 (zelo pozitivno). Predvideli smo tudi neopredeljen odgovor, če morda določeni elementi turistov niso zanimali ali jim niso bili na voljo. Pri več kot 40 % turistov sta ostala neocenjena "kakovost lokalnega prometa" in "možnosti za ogled kulturnih prireditev" , kar je bil primer tudi v anketi leta 1997. Povečal pa se je delež neocenjenosti elementa "poštne in telekomunikacijske storitve" , saj ga ni ocenila več kot tretjina turistov. V več kot četrtini anket pa niso bile ocenjene tudi možnosti za izlete, razvedrilo in zabavo, rekreativne aktivnosti ter urejenost kulturnih znamenitosti in primernost za družinske počitnice. Zadnja dva elementa sta bila leta 1997 večkrat ocenjena. 4. 4 Impressions of foreign tourists about staying in Slovenia and evaluation of our tourist offer Over a half of foreign tourists (56. 4%) stated that their general impression about Slovenia is within expectations. This share is slightly smaller among holidaymakers (53. 7%). On the other hand, the share of holidaymakers who liked Slovenia more than they expected was bigger than for the vvhole population of foreign tourists (45. 1% vs. 42. 4%). The share of tourists who were disappointed with Slovenia was 1. 2%. In 1997 it was 2. 1%. In order to leam about impressions and opinion of tourists on their staying in Slovenia, we asked them to evaluate 20 elements of our tourist offer. The scale was 1 (very negative) to 5 (very positive). We also anticipated the ansvver "cannot evaluate" , because tourists vvere not interested in certain elements or these elements vvere not available. More than 40% of tourists did not rate "quality of the local transport means" and "quality of cultural performances and availability of tickets" , vvhich was also the čase in 1 997. Only a third of tourists did not rate "quality of post and telecommunication services" , which is more than in 1997. The follovving elements vvere not rated in over a quarter of intervievvs: options for different excursions, arrangements made for entertainment and amusement, possibility of recreational activities, and suitability for family holidays. The last two elements vvere more frequently evaluated in 1997. STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE 0F THE REPUBUC OF SLOVENIA 28 Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 Tabela 16: Struktura elementov turistične ponudbe glede na oceno, ki so jim jo prisodili tuji turisti na podlagi svojih vtisov o Sloveniji, 2000 .Table 16: Structure of elements of the tourist offer evaluated by foreign tourists on the basis of their impressions about Slovenia, 2000 % Zelo pozitivno Very positive Zelo negativno Very negative 1 Ne more oceniti Cannot evaluate Kakovost cest in storitve ob cestah 1 1 ,5 34, 3 33, 3 Kakovost lokalnega prometa 8, 6 25, 0 17, 6 Poštne in telekomunikacijske storitve 17, 8 31, 3 14, 1 Urejenost kulturnih znamenitosti 21, 5 36, 9 13, 6 Urejenost naravnih znamenitosti 34, 0 36, 6 9, 4 Možnosti za različne izlete 33, 3 29, 3 9, 8 Turistične informacije 29, 0 36, 0 14, 5 Možnosti za nakupovanje 16, 1 32, 2 27, 1 Možnosti za razvedrilo in zabavo 15, 7 28, 9 20, 3 Možnosti za ogled kultumih prireditev 10, 7 24, 1 15, 9 Možnosti rekreativnih aktivnosti 24, 6 31, 1 13, 4 Primernost za družinske počitnice 34, 7 27, 5 7, 9 Mir in tišina 44, 8 31, 8 11, 1 Kakovost okolja 40, 9 37, 8 10, 2 Gostoljubnost prebivalstva 53, 4 32, 3 6, 6 Možnost sporazumevanja v tujih jezikih 42, 4 33, 5 13, 4 Osebna varnost med bivanjem v Sloveniji 50, 9 34, 2 5, 7 Raven čistoče 36, 9 42, 8 12, 9 Kakovost gostinskih storitev 30, 6 43, 7 17, 1 Razmerje cenakakovost 24, 3 44, 2 23, 3 5, 4 2, 3 (1, 9) (1. 0) ((0, 4)) (1. 7) 2, 6 6, 2 6, 0 4, 9 (2. 2) (1. 1) 2, 6 (1. 3) ((0, 6)) (2. 8) (1. 6) (1, 3) (1, 5) ((1, 2)) 14, 3 Quality of roads and roadside services (wayside rests, garages) ((0, 3)) 46, 2 Quality of the local transport means ((0, 7)) 34, 2 Quality of post and telecommunication services 26. 7 Maintainance of historical and cultural attractions 19. 5 Maintainance of natural phenomena 25. 8 Options for different excursions ((0, 7)) 17, 1 Availability of uptodate tourist information ((1, 0)) 17, 3 Shopping opportunities (1 ,6) 27, 4 Arrangements made for entertainment and amusement ((1 ,0)) 43, 5 Quality of cultural performances and availability of tickets ((0, 7)) 28, 1 Possibility of recreational activities 28. 6 Suitability for family holidays (0, 7) 8, 9 Silence and calmness 9, 6 Quality of the environment 6, 9 HospitalityoftheSlovenians ((0, 5)) 7, 4 Possibility of communicating in foreign languages 8, 8 Feeling of personal safety during the stay in Slovenia 5, 4 Maintained level of hygiene 7, 2 Quality of services in restaurants 6, 4 The pricequality ratio Največkrat so bili ocenjeni naslednji elementi: raven čistoče, razmerje cenakakovost, gostoljubnost prebivalstva, kakovost gostinskih storitev, možnost sporazumevanja v tujih jezikih, osebna varnost med bivanjem v Sloveniji, mir in tišina ter kakovost okolja. To so isti elementi, ki so bili najpogosteje ocenjeni že v anketah leta 1994 in 1997 in so očitno najpomembnejši pri oblikovanju vtisov o Sloveniji. Več kot polovica turistov je z najboljšo oceno ocenila gostoljubnost prebivalstva in osebno varnost med bivanjem v Sloveniji (enako kot leta 1997). Najmanjkrat pa je najboljšo oceno dobila kakovost lokalnega prometa. Več kot 40 % turistov je zelo pozitivno ocenilo še mir in tišino, možnosti sporazumevanja v tujih jezikih ter kakovost okolja. Največ negativnih ocen (1 in 2) so turisti prisodili možnostim za razvedrilo, zabavo, nakupovanje, kakovost cest in storitve ob cestah, možnostim za ogled kulturnih prireditev in za sporazumevanje v tujih jezikih. The follovving elements were most frequently evaluated: maintained level of hygiene, the pricequality ratio, hospitality of the Slovenians, quality of services in restaurants, possibility of communicating in foreign languages, feeling of personal safety during the stay in Slovenia, silence and calmness, and quality of the environment. These elements were also the most frequently evaluated in 1994 and 1997 and are obviously most important for forming impressions about Slovenia. More than a half of tourists gave the best mark to hospitality of the Slovenians and feeling of personal safety during the stay in Slovenia (the same as in 1 997). The least frequently they gave the best mark to quality of the local transport means. More than 40% of tourists evaluated very positively silence and calmness, possibility of communicating in foreign languages, and quality of the environment. Most negative marks (1 and 2) were given to arrangements made for entertainment and amusement, shopping opportunities, quality of roads and roadside services, quality of cultural performances and availability of tickets, and possibility of communicating in foreign languages. STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBUC OF SLOVENIA Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 29 Slika 6: Največkrat ocenjeni elementi turistične ponudbe tujih turistov na podlagi njihovih vtisov o Sloveniji, 2000 Chart 6: Elements of the tourist offer most frequently evaluated by tourists on the basis of their impressions on Slovenia, 2000 Raven čistoče Maintained level of hygiene B Razmerje cena - kakovost The pricequality ratio neocenjeno not evaluated 1 2 neocenjeno 1 not evaluated C Gostoljubnost prebivalstva Hospitality of the Slovenians D Kakovost gostinskih storitev Quality of services in restaurants neocenjeno not evaluated 2 1 neocenjeno not evaluated E Možnosti sporazumevanja v tujih jezikih Possibility of communicating in foreign languages Osebna varnost med bivanjem v Sloveniji Feeling of personal safety during the stay in Slovenia neocenjeno not evaluated neocenjeno not evaluated 2 G Mir in tišina Silence and calmness H Kakovost okolja Quality of the environment neocenjeno not evaluated neocenjeno 1 not evaluated Legenda / Legend: 1 zelo negativno very negative, 5 zelo pozitivno very positive STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE 0F THE REPUBLIC OF SLOVENIA 30 Rezultati raziskovanj št. 758/2001 Results of Sufveys No 758/2001 4. 5 Izdatki tujih turistov v Sloveniji Vprašanja o stroških potovanja in bivanja so se nanašala na izbranega turista in na vse osebe, ki so z njim potovale in si delile stroške. Turisti, ki so v agenciji vplačali paketno potovanje ali paketne počitnice, so navajali ceno paketa. Če so bili turisti na krožnem paketnem potovanju, potem sploh niso navajali cene paketa, saj bi le težko navedli, kolikšen delež stroškov naj bi "pripadel" Sloveniji. Turisti, ki niso imeli paketnega potovanja, in so si prevoz organizirali sami ali pa je to za njih storila turistična agencija, so navajali stroške za prevoz iz kraja stalnega bivališča in nazaj. Pri vprašanju o porabi turistov v kraju anketiranja smo turiste spraševali po njihovi včerajšnji porabi, in sicer za turista in njegovo popotno družbo, s katero si je delil stroške. Tako smo lahko turiste podrobneje spraševali, za kaj vse so porabili denar. Ker so turisti račun za prenočevanje plačali ob odhodu, so anketarji (receptorji) lahko vpisali, koliko stane prenočitev s hrano ali brez nje za turista in njegovo družbo za en dan, če tega anketirani turist ni natančno vedel. Na vprašanje o stroških, ki so jih imeli v Sloveniji, je tri četrtine turistov odgovorilo, da so bili v mejah pričakovanj, kar je skoraj enak delež, kot je bil leta 1997. Dobrih 16 % turistov je ocenilo, da je v Sloveniji dražje, kot so pričakovali, vendar pa je ta delež za 5 odstotnih točk manjši kot leta 1997. Skoraj za toliko odstotnih točk več pa je bilo turistov, ki so pred odhodom pričakovali v Sloveniji večje stroške, kot so jih potem resnično imeli. 4. 5 Expenditure of foreign tourists in Slovenia The questions on costs of travelling and staying referred to a selected tourist and to ali persons travelling and sharing costs with him/her. Tourists with package tours stated the priče of the package. If tourist were on a round trip, they did not state the priče of the package since it vvould be very difficult to know what part of the total priče "belonged" to Slovenia. Tourists who did not have package tours but organised transport on their own or with the help of a travel agent, stated transport costs from the plače of their permanent residence and back. At the question on consumption of foreign tourist in the plače of intervievv, we asked the tourist about their consumption (own and of the company with which they shared expenses) the day before the intervievv. Thus we were able to ask in greater detail whai they spent their money on. Because tourists paid the bili when leaving, the interviewers (reception clerks) were able to fill in the priče of accommodation with or vvithout food for the tourist and his/her company for a day, if the tourist did not know the exact data. Three fourths of tourists ansvvered that their expenditure in Slovenia was vvithin expectations, vvhich is almost the same share as in 1997. About 16% of tourists thought that Slovenia was more expensive than they anticipated, but this is 5 percentage points less than in 1997. Almost 5 percentage points more tourists than in 1997 stated that they expected to spend more. Tabela 17: Struktura tujih turistov po oceni pričakovanih stroškov, 1994, 1997 in 2000 Table 17: Structure of foreign tourists by evaluation of planned expenses, 1994, 1997 and 2000 % 1994 1997 2000 V mejah pričakovanja Večji od pričakovanih Manjši od pričakovanih 72, 0 22, 7 5, 3 74, 2 21, 0 4, 9 74, 4 16, 4 9, 2 Such as planned Higher than planned Lower than planned Turiste smo tudi tokrat spraševali po načinu plačevanja. Dobra polovica jih je plačevala s tolarji, ki so jih iz tuje valute zamenjali v Sloveniji, kar je več kot 1 0 odstotnih točk manj kot leta 1997. Na ta račun pa so se povečali deleži vseh ostalih odgovorov, najbolj pa delež turistov, ki so plačevali s kreditnimi karticami. Tourists were asked about the method of paying the bills. Over a half paid in tolars that they exchanged in Slovenia, vvhich is over 10 percentage points less than in 1997. On the other hand, the shares of aH other ansvvers increased, the biggest increase being registered in credit card use. Tabela 18: Struktura tujih turistov po načinu plačevanja, 1997 in 2000 Table 18: Structure of foreign tourists by method of payment, 1997 and 2000 % 1997 2000 S tolarji, zamenjanimi v Sloveniji S seboj prinesenimi tolatji Z gotovino v tuji valuti S kreditnimi karticami 69. 2 2, 5 10. 3 18, 1 58, 3 3, 4 11, 3 26, 9 Tolars exchanged in Slovenia Tolars brought along Cash in foreign currenc/ Credit cards Turist je za prevoz iz kraja svojega bivališča v Slovenijo in nazaj porabil povprečno 18 067 tolarjev. Ta znesek je leta 1994 znašal 10 035 tolarjev, leta 1997 pa 13 788 tolarjev. Prevoz je bil za tujega turista v povprečju najcenejši, če je Tourists spent on average SIT 18, 067 for transport from their plače of permanent residence to Slovenia and back. In 1994 they spent SIT 10, 035 and in 1997 SIT 13, 788. For foreign tourists, transport was cheapest if they travelled by STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBUC OF SLOVENIA Rezultati raziskovanj it. 758/2001 Resufts of Surveys No 758/2001 31 pripotoval z osebnim avtomobilom, motornim kolesom ali avtodomom. Leta 1997 je bilo najceneje, če je turist pripotoval z avtobusom, kar pa rezultati v letu 2000 ne potrjujejo. Tako je bilo tudi po rezultatih ankete leta 1994. Najdražji je bil seveda prevoz z letalom. Zanimivo pa je, da je turist za letalski prevoz leta 1 997 plačal povprečno skoraj 95 000 tolarjev, leta 2000 pa povprečno le 67 600 tolarjev. car, motorcycle or campervan. In 1997 it was the cheapest to travel by bus. 1994 results confirm this too. Of course, the most expensive mode of transport is by air. It is interesting that in 1997 a tourist spent on average SIT 95, 000 for air transport, vvhile in 2000 the average priče of an air ticket was only 67, 600 tolars. Tabela 19: Povprečni stroški prevoza na tujega turista iz kraja bivališča v Slovenijo in nazaj po državah, 2000 Table 1 9: Average expenditure for transport of foreign tourists from their countries of permanent residence to Slovenja and back, by countries, 2000 SIT Vsa prevozna sredstva Ali means of transport Osebni avto, kombi Car, van SKUPAJ Hrvaška Avstrija Italija Nemčija Nizozemska Velika Britanija Druge države 18 067 4211 6 926 8 378 16 480 23 665 47177 31009 11030 (3 954) 7 226 7 893 15487 19 767 ((47 583)) 12131 TOTAL Croatia Austria ltaly Germany Netherlands United Kingdom Other countries Turist je plačal za počitniški paket, ki je seveda vključeval tudi prevoz, in je v povprečju zajemal 9 prenočitev, 1 1 3 873 tolarjev, kar znaša povprečno 12 110 tolarjev na dan. V obmorski krajih je bil paket cenejši, najdražji pa je bil v Ljubljani. Povprečni dnevni izdatek je na tujega turista znašal 14 324 tolarjev. Leta 1997 je znašal 9 311 tolarjev, vendar moramo upoštevati, da so bili takrat anketirani tudi turisti, ki so bivali v zasebnih nastanitvenih zmogljivostih (sobah ali apartmajih), tokrat pa je bilo v anketi kar 80 % turistov, ki so bivali v hotelih. V izračunu so upoštevani izdatki, ki so jih imeli turisti v Sloveniji, ne glede na to, ali so imeli počitniški paket ali ne. Izdatek za počitniški paket v izračunu ni upoštevan, saj ni bil plačan v Sloveniji. Povprečni dnevni izdatek na turista je v hotelu znašal zaokroženo 16 500 tolarjev, v kampu pa le slabih 5 000 tolarjev. Precejšne razlike so tudi po vrstah krajev: turisti so v hotelih največ plačali v Ljubljani (22 720 SIT), najmanj pa v gorskih krajih (13 785 SIT); turisti, ki so bivali v kampih, so v Ljubljani porabili najmanj (2 102 SIT), največ pa v zdraviliških krajih (6 881 SIT). Tourists paid on average SIT 113, 873 for a package tour, vvhich of course includes transport and accommodation (on average 9 nights). That makes the average daily expenditure of 12, 110 tolars. In seaside resorts the package was the cheapest and in Ljubljana it was the most expensive. Average daily expenditure per foreign tourist was SIT 14, 324. In 1997 it vvas SIT 9, 311, but we have to take into account that at that tirne the survey also covered tourists in private accommodation (rooms or apartments) and that 80% of tourists covered by this survey spent their nights in hotels. The calculation includes tourists' expenses in Slovenia, irrespective of vvhether they had a package tour or not. Expense for a package tour is not taken into account, since it vvas not paid in Slovenia. Average daily expenditure per tourist in a hotel was about SIT 16, 500 and in a campsite only about SIT 5, 000. There are considerable differences betvveen types of resorts: tourists staying in hotels paid the most in Ljubljana (SIT 22, 720) and the least in mountain resorts (SIT 13, 785), vvhile tourists staying in campsites paid the least in Ljubljana (SIT 2, 102) and the most in health resorts (SIT 6, 881). Tabela 20: Povprečna dnevna poraba na turista v kraju anketiranja skupaj, v hotelih in v kampih, 2000 Table 20: Average daily expenses per tourist in the plače of intervievv total, in hotels and campsites, 2000 SIT Skupaj Total V hotelih In hotels V kampih In campsites SKUPAJ Ljubljana Zdraviliški kraji Obmorski kraji Gorski kraji 14324 21888 12825 14431 11251 16444 22720 14707 15729 13785 4965 ((2102)) 6881 4355 4777 TOTAL Ljubljana Health resorts Seaside resorts Mountain resorts Po državah so že tradicionalno na prvem mestu po By countries, tourists from ltaly traditionally occupy the first povprečni dnevni porabi turisti iz Italije (19 848 SIT), plače as regards average spending (SIT 19, 848) with STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBUC 0F SLOVENIA 32 Rezultati raziskovanj št 758/2001 Results of Surveys No 758/2001 najmanj pa so povprečno dnevno porabili turisti z Nizozemske (8 469 SIT). V glavni sezoni (julija in avgusta) je povprečna dnevna poraba na tujega turista znašala 14 279 tolarjev, v predin posezoni (junija in septembra) pa 14 373 tolarjev. Tudi v letu 1 997 je bila povprečna dnevna poraba na turista večja zunaj sezone, saj je bil takrat delež turistov, ki so bivali v hotelih, večji. Če pa primerjamo povprečno dnevno porabo samo v hotelih, rezultati kažejo, da znaša povprečna dnevna poraba v sezoni 17 905 tolarjev, zunaj sezone pa 15 183 tolarjev. tourists from the Netherlands spending the least (SIT 8, 469). In the high season, i. e. in July and August, average daily expenditure was 14, 279 tolars, vvhile before and after the high season (June and September) it was SIT 14, 373. In 1997 the average daily consumption per tourist was also higher in the offseason, since the share of tourists staying in hotels was bigger. If we compare average daily consumption only in hotels, results show that in the high season it was 17, 905 tolars vvhile in the offseason it was SIT 15, 183. Tabela 21 : Povprečna dnevna poraba na turista v kraju anketiranja po državah, 2000 Table 21 : Average daily expenses per tourist in the plače of interview by countries, 2000 SIT V celotnem anketnem obdobju In the whole survey period V glavni sezoni In the high season V predin posezoni In the offseason SKUPAJ Italija Hrvaška Avstrija Nemčija Velika Britanija Nizozemska Druge države 14324 19848 15627 14983 11555 11078 8469 14443 14279 19753 16864 15749 10887 11803 (7331) 14216 14373 19962 13916 14456 12223 10267 10052 14721 TOTAL ltaly Croatia Austria Germany United Kingdom Netherlands Other countries Počitniški turist, ki ni imel počitniškega paketa, je v povprečju dnevno porabil 14 168 tolarjev. Skoraj polovico denarja (43 %) je porabil za nastanitev, s penzionom ali polpenzionom, 17 % za hrano in pijačo, 12 % za igre na srečo in dobrih 11 % za razne nakupe, kjer pa hrana in pijača nista všteti. Po državah od povprečja najbolj odstopajo pri postavki "igre na srečo" turisti iz Italije, ki so za to porabili skoraj četrtino svojih izdatkov. Za hrano in pijačo pa so relativno največ porabili turisti z Nizozemske, saj jih je precejšen delež bival v kampih. Holiday tourists not having package tours spent on average SIT 14, 168 per day. Almost a half of the money (43%) was spent on accommodation, full board or half board, 1 7% of it was spent on food and beverages, 12% on gambling and just over 1 1% on shopping, excluding food and beverages. By countries, Italian tourists stand out as regards gambling. They spent almost a quarter of their financial assets on gambling. As regards food and beverages, the biggest spenders were tourists from the Netherlands; the reason being that a lot of them were staying in campsites. Slika 7: Struktura povprečne porabe na počitniškega turista, ki ni imel počitniškega paketa, 2000 Chart 7: Structure of average expenses per holidaymaker without package tours, 2000 rekreativne drugo aktivnosti other recreation 4% prevozi transport 5% nakupi shopping 11% igre na srečo gambling 12% nastanitev (s hrano ali brez) accommodation (with or without halfor full board) 43% hrana in pijača food and drinks 17% J4v/ j STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBLIC 0F SLOVENIA Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 33 5. ZNAČILNOSTI TURISTOV IZ NEMČIJE, 5. CHARACTERISTICS OF TOURISTS ITALIJE IN AVSTRIJE FROM GERMANV, ITALY AND AUSTRIA 5. 1 Nemčija 5. 1. 1 Socialnodemografske značilnosti turistov iz Nemčije V anketnem obdobju je bilo v Sloveniji največ turistov iz Nemčije. Tretjina jih je pripotovala iz Bavarske, dobrih 13 % iz Saške in skoraj 8 % iz Severnega Porenja - Vestfalije. Deleži in vrstni red dežel so skoraj enaki deležem ankete iz leta 1997. 5. 1 Germany 5. 1. 1 Sociodemographic characteristics oftourists from Germany In the survey period most foreign tourists in Slovenia were from Germany. A third of them came from Bavaria, just over 13% from Saxony and almost 8% from NordrheinVVestfalen. Shares and order of provinces are almost identical to 1997 data. Tabela 22: Struktura turistov iz Nemčije po deželah, 1997 in 2000 Table 22: Structure oftourists from Germany by provinces, 1997 and 2000 % 1997 2000 Bavarska (Bayem) 29, 9 33, 2 Saška (Sachsen) 13, 4 13, 6 Severno PorenjeVestfalija (NordrheinVVestfalen) 12, 2 7, 7 Berlin 8, 4 7, 1 BadenVVurttemberg 8, 9 6, 8 Hessen 5, 5 4, 8 Hamburg (4, 8) (4, 7) Brandenburg (2, 5) (4, 0) Turingija (Thuringen) ((1. 2)) (3, 5) Spodnja Saška (Niedersachsen) (4, 2) (3, 5) Posarje (Saarland) ((2, 3)) PorenjePfalško (RheinlandPfalz) (2, 3) ((2, 2)) Bremen (1. 9) ((2, 1)) SaškaAnhalt (SachsenAnhalt) (2, 8) ((1, 8)) Pomoijansko (MecklenburgVorpommem) ((1. 7)) SchlesvvigHolstein ((1 .0)) Starostna struktura turistov iz Nemčije je podobna starostni strukturi iz ankete leta 1997. Manj je bilo turistov, starih 50 let ali več, zato pa je bilo več turistov med 20 in 40 let. The age structure of tourists from Germany is similar to the age structure from the 1997 survey. There were less tourists aged 50 or more and more tourists aged 2040. Tabela 23: Struktura nemških turistov po starostnih skupinah, 1994, 1997 in 2000 Table 23: Structure of German tourists by age groups, 1994, 1997 and 2000 1994 1997 2000 Do 19 let 2029 3039 4049 5059 60+ ((2, 9)) 17. 0 17. 1 22, 3 26, 6 14, 1 (5, 7) (7, 7) 13, 7 23. 2 22. 3 27. 4 ((1. 7)) (13, 0) 16, 3 23, 0 20, 3 25, 8 Up to 19years 2029 3039 4049 5059 60+ Glede na to, da je prišlo v Slovenijo več mlajših nemških turistov, je tudi delež zaposlenih in samozaposlenih Nemcev večji, kot je bil po rezultatih ankete leta 1997; manj pa je bilo nemških turistov, ki so odgovorili, da so upokojenci. Taking into account that more young tourists came to Slovenia from Germany, the share of employed and selfemployed tourists from Germany is bigger than in 1 997. On the other hand, there were fewer tourists who stated that they are retired. STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBLIC OF SLOVENIA 34 Rezultati raziskovanj št. 758/2001 Resufts of Surveys No 758/2001 Tabela 24: Struktura nemških turistov po zaposlitvenem statusu, 1994, 1997 in 2000 Table 24: Structure of German tourists by employment status, 1994, 1997 and 2000 % 1994 1997 2000 Zaposleni, samozaposlenl Upokojenec, rentnik Študent, dijak Drugo 75, 2 14, 4 (6, 4) (4, 0) 58. 4 31. 5 (6, 6) ((3, 5)) 62, 9 27, 1 (4, 9) (5, 1) Employed, selfemployed Retired Študent or person in education Other Poklicna struktura je ostala med nemškimi turisti precej podobna, kakor je bila leta 1997. Enak je skupni delež delavcev v trgovini, storitvah, industriji in obrti. Za skoraj 4 odstotne točke je večji delež turistov iz skupine zahtevnih poklicev (visoki uradnik, menedžer in strokovnjak - inženir, profesor). The occupational structure of German tourists remained rather similar to that in 1997. The share of vvorkers in trade, services, industry and craft is the same, vvhile the share of senior officials, managers and professionals (engineers, professors) increased by almost 4 percentage points. Tabela 25: Struktura nemških turistov, ki so zaposleni, samozaposleni ali upokojeni, po poklicnih skupinah, 1997 in 2000 Table 25: Structure of German tourists who are employed, selfemployed or retired by occupational groups, 1997 and 2000 % 1997 2000 Visoki uradnik, menedžer Strokovnjak (inženir, profesor) Tehnik, strokovni sodelavec Uradnik Delavec v storitvah, trgovini Delavec v industriji, obrti Drugi poklici (8, 5) 19, 4 24, 0 15, 6 (11, 9) (9, 7) (10, 8) (9, 9) 21, 9 19. 4 16, 3 13. 5 (8, 1) (11, 0) Senior officials, managers Professionals (engineers, professors) Technicians and associate professionals Clerks Service and sales vvorkers lndustry and craft workers Other occupations Leta 1997 smo zapisali, da je 43 % nemških turistov, ki so bili v Sloveniji, pripotovalo iz mest z manj kot 200 tisoč prebivalci, v tokratni anketi pa ta večinski delež pripada mestom z več kot 200 tisoč prebivalci. Več je bilo tudi turistov, ki živijo na podeželju, manj pa iz manjših mest. In 1997, 43% of German tourists visiting Slovenia came from cities with less than 200, 000 inhabitants, vvhile in the year 2000 most German tourists came from cities with more than 200, 000 inhabitants. There were also more tourists living in rural areas and fewer tourists living in smaller cities. Tabela 26: Struktura nemških turistov po njihovem življenjskem okolju, 1994, 1997 in 2000 Table 26: Structure of German tourists by their everyday environment, 1994, 1997 and 2000 % 1994 1997 2000 Podeželje Mesto z manj kot 200 000 prebivalci Mesto z več kot 200 000 prebivalci 28. 6 24, 8 35. 7 43, 0 35, 7 32, 2 30, 6 29, 0 40, 4 Countryside City with less than 200, 000 inhabitants City with over 200, 000 inhabitants Več kot polovica nemških turistov je pripotovala s partnerjem ali partnerko, skoraj petina sama, 18 % s prijatelji in le slabih 12 % z družino ali drugimi sorodniki, kar je za 5 odstotnih točk manj kot leta 1 997. More than a half of German tourists came with a partner, almost a fifth came alone, 18% came with friends and only 12% came with family or other relatives, which is 5 percentage points less than in 1 997. Tabela 27: Struktura nemških turistov po tem, ali so potovali sami ali v družbi, 1994, 1997 in 2000 Table 27: Structure of German tourists by travelling company, 1994, 1997 and 2000 % 1994 1997 2000 Sam S partnerjem, partnerko Z družino ali drugimi sorodniki S prijatelji 13, 9 37, 0 35, 9 13, 2 22, 0 49. 2 16, 6 12. 3 19, 8 50. 5 11. 6 18, 1 Alone With partner With family or other relatives With friends STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THB REPUBUC OF SLOVENIA Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 35 5. 1. 2 Podatki o prihodu in bivanju nemških turistov Približno dve tretjini nemških turistov je v anketni dobi prišlo v Slovenijo na počitnice, kar 14 % pa jih je prišlo zaradi poslov ali izobraževanja. Dobrih 17 % se jih je ustavilo v Sloveniji na potovanju v neko drugo državo. Ta delež je v primerjavi z istim deležem pri turistih iz drugih držav največji. Leta 1997 je bilo za več kot 10 odstotnih točk več počitniških turistov in za 7 odstotnih točk manj poslovnih turistov. 5. 1. 2 Data on arrival and stay of German tourists About two thirds of German tourists covered by the survey came to Slovenia to spend their holidays, 14% came to do business or due to educational reasons and just over 17% were only passing through. Compared to tourists from other countries, the share of German tourists in transit is the biggest. In 1997 there were over 10 percentage points more holidaymakers and 7 points less business tourists. Tabela 28: Struktura nemških turistov po glavnem razlogu za prihod v Slovenijo, 1997 in 2000 Table 28: Structure of German tourists by main reason for coming to Slovenia, 1997 and 2000 % 1997 2000 Počitnice in obiski sorodnikov in prijateljev Poslovni in izobraževalni razlogi Tranzit Drugo 78, 5 7, 2 10, 4 (4, 0) 67, 5 (14, 0) (17, 2) Ho!idays and visiting relatives and friends Business and educational reasons Transit Other reasons Več kot polovica nemških turistov je v Slovenijo pripotovala z osebnim avtomobilom ali kombijem. Nadpovprečno visok je bil, v primerjavi z enakimi deleži turistov iz drugih držav, delež turistov, ki so pripotovali z avtobusom (skoraj 23 %); nadpovprečno visok je tudi delež turistov, ki so pripotovali z motornim kolesom. More than a half of German tourists came to Slovenia by car or van. Compared to tourists from other countries, the share of German tourists coming by bus (almost 23%) was above the average. The share of German tourists coming by motorcycles was also above the average. Tabela 29: Struktura nemških turistov po vrsti prevoznega sredstva, 1997 in 2000 Table 29: Structure of German tourists by means of transport, 1997 and 2000 % 1997 2000 Avto, kombi Avtodom Avtobus Motorno kolo Letalo Drugo 58, 7 10, 1 27, 6 (1. 8) ((0, 9)) ((0, 9)) 51, 4 8, 9 22, 8 ((7, 5)) (6, 7) ((2, 7)) Car, van Campervan Bus, coach Motorcycle Aeroplane Other Dobrih 42 % nemških turistov se je v glavnem prehranjevalo v hotelu, kjer so bivali. Skoraj 10 odstotnih točk manjši od povprečja je bil delež nemških turistov, ki so jedli v gostinskih lokalih, zato pa je bil za 8 odstotnih točk večji od povprečja delež nemških turistov, ki so kombinirali lastno pripravo hrane s storitvami v gostinskih lokalih. Vsi deleži nemških turistov po načinu prehranjevanja so se v primeijavi z istovrstnimi deleži v letu 1997 spremenili, kar prikazuje tabela 30. Over 42% of German tourists mostly ate in hotels where they stayed. The share of German tourists who ate in restaurants was almost 1 0 percentage points lower than the average of foreign tourists, but the share of German tourists who combined own cooking with services in restaurants was 8 points above the average. As regards taking of meals, ali shares of German tourists changed in comparison with 1997. This can clearly be seen in Table 30. Tabela 30: Struktura nemških turistov po načinu prehranjevanja, 1997 in 2000 Table 30: Structure of German tourists by taking of meals, 1997 and 2000 % 1997 2000 V nastanitvenem objektu V gostinskih lokalih Lastna priprava hrane Kombinirano: lastna priprava in v gostinskih lokalih 46, 7 22, 1 (4, 3) 26, 9 42, 2 28, 4 (7, 3) 22, 0 In the accommodation establishment In restaurants Own cooking In restaurants and own cooking Tretjina nemških turistov je v Sloveniji prenočila od 4do 7krat, kar je dobrih 5 odstotnih točk manj kot leta 1997. Slabih 29 % nemških turistov je prenočilo 3ali manjkrat, STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE 0F THE REPUBLIC 0F SLOVENIA A third of German tourists spent 4-7 nights in Slovenia, which is about 5 percentage points less than in 1 997. Just under 29% of German tourists spent 1-3 nights, which is 36 Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 kar je skoraj toliko kot leta 1997. V kraju anketiranja je dobrih 41 % nemških turistov prenočilo 3ali manjkrat, za 1 0 odstotnih točk manj nemških turistov kot leta 1 997 pa je prenočilo od 4do 7krat. Večji pa so deleži nemških turistov, ki so v kraju anketiranja prenočili 8ali večkrat. Povprečno so nemški turisti v Sloveniji prenočili 8, 4krat, v kraju anketiranja pa povprečno 7krat. almost as many as in 1997. Over 41% of German tourists spent 1-3 nights in the plače of intervievv and 10 percentage points less German tourists than in 1997 spent 4-7 nights. The shares of German tourists spending 8 or more nights in the plače of intervievv increased. On average, German tourists spent 8. 4 nights in Slovenia and 7 nights in the plače of intervievv. Tabela 31: Struktura nemških turistov po številu prenočitev v Sloveniji in v kraju anketiranja, 1994, 1997 in 2000 Table 31 : Structure of German tourists by number of overnight stays in Slovenia and in the plače of intervievv, 1 994, 1 997 and 2000 % Število prenočitev Number of overnight stays V Sloveniji In Slovenia 1994 1997 2000 V kraju anketiranja In the plače of intervievv 1994 1997 2000 I-3 31, 4 28, 1 4. 7 31, 8 38, 2 810 16, 5 10, 7 II14 12, 5 13, 8 15+ 7, 8 9, 2 28, 8 55, 2 40, 0 41, 3 32, 8 25, 2 39, 7 29, 6 10. 8 (6, 9) 6, 5 7, 7 15, 7 9, 5 10, 2 12, 5 11. 9 (3, 2) 5, 5 8, 8 5. 1. 3 Podatki o prihodu in bivanju nemških počitniških turistov Dobrih 65 % nemških turistov je prišlo v Slovenijo na počitnice. Za njih so bili pri odločitvi najpomembnejši motivi: naravne lepote Slovenije, možnosti za počitek in mir ter podnebje. Vrstni red in deleži motivov so se v primerjavi z letom 1997 znatno spremenili. 5. 1 .3 Data on arrival and stay of German holidaymakers Over 65% of German tourists came to Slovenia to spend holidays. In deciding to do so the most important motives vvere natural beauties, calmness and possibilities to rest, and climate. The order and shares of motives changed considerably compared to 1 997. Tabela 32: Deleži motivov po pomembnosti pri odločitvi nemških turistov za počitnice v Sloveniji, 1997 in 2000 Table 32: Shares of motives by importance for decision of German tourists to spend holidays in Slovenia, 1997 and 2000 % 1997 2000 Naravne lepote 29, 5 Mir, počitek 15, 3 Podnebne razmere 29, 7 Cene (2, 5) Rekreativne dejavnosti (5, 5) Kulturne znamenitosti in prireditve (3, 2) Zdravstvene storitve v zdraviliščih (3, 5) Bližina turistovega bivališča Nezdravstvene storitve v zdraviliščih Možnosti za zabavo ((2, 3)) Igre na srečo Nakupovanje Drugi motivi 8, 5 25, 2 Natural beauties 21, 1 Calmness, possibilities to rest 20, 5 Climate 7, 7 Prices 6, 2 Recreational activities 5, 9 Cultural sights and perfbrmances (5. 2) Medical services in health resorts (2, 3 The vicinity of tourisfs residence (2. 3) Nonmedical services in health resorts (1 ,6) Possibilities for entertainment Gambling Shopping ((1, 3)) Other motives Skoraj 39 % nemških turistov se je pri organizaciji svojih počitnic v Sloveniji obrnilo na turistične agencije. Od teh jih je kar 70 % kupilo počitniški paket, kar pomeni, da so jim agencije organizirale tako nastanitev kot tudi prevoz. 60 % nemških turistov se pri organizaciji svojih počitnic ni dogovarjalo s turistično agencijo, od teh pa jih je v Slovenijo skoraj polovica prišla brez vnaprejšnje rezervacije. Almost 39% of German tourists contacted travel agencies to help them organise their holidays in Slovenia. 70% of them bought package tours, which means that agencies organised for them both accommodation and transport. 60% of German tourists did not contact travel agencies. Almost a half of them came to Slovenia vvithout prior booking of accommodation. STATISTIČNI URAD REPUBLIKE SLOVENLLi STATISTICAL OFFICE OF THE REPUBUC 0F SLOVENIA Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 37 Slika 8: Struktura nemških počitniških turistov, ki se pri organizaciji počitnic niso obrnili na turistične agencije, po načinu organizacije prenočitve, 2000 Chart 8: Structure of German holidaymakers who did not use travel agencies for organising their holidays, by method of organising holidavs, 2000 v organizaciji kluba, društva organised by club, association brez rezervacije without booking 50% neposredna rezervacija direct booking 42% Tretjina nemških turistov se je za počitnice v Sloveniji odločila 1-3 mesece pred odhodom, 5 odstotnih točk več, kot je povprečje, pa se jih je za počitnice v Sloveniji odločilo v času več kot 3 mesece pred odhodom na počitnice. V primerjavi z leti 1 994 in 1 997 se je povečal delež turistov, ki so se za odhod odločili 3-6 mesecev pred odhodom, in nekoliko zmanjšal delež tistih, ki so se odločili pred več kot 6 meseci. A third of German tourists decided to spend their holidays in Slovenia 1-3 months before departure and 5 percentage points more German tourists than the average decided on taking holidays in Slovenia more than 3 months before departure. Compared to 1994 and 1997, the share of tourists deciding 3-6 months before departure increased, vvhile the share of tourists deciding over 6 months before departure decreased. Tabela 33: Struktura nemških počitniških turistov glede na čas od odločitve za počitnice v Sloveniji do prihoda, 1994, 1997 in 2000 Table 33: Structure of German holidaymakers by the tirne from taking the decision on spending holidays in Slovenia and actual arrival to Slovenia, 1994, 1997 and 2000 % 1994 1997 2000 Pred manj kot 1 mesecem Pred 1 do 3 meseci Pred 3 do 6 meseci Pred več kot 6 meseci 35, 4 33, 2 16, 8 (14, 6) 25, 7 33, 4 20, 2 20, 7 22, 0 Less than a month ago 33, 5 Between 1 and 3 months ago 26, 2 Between 3 and 6 months ago 1 8, 2 Over 6 months ago Tudi pri nemških turistih so bile najodločilnejši dejavnik pri odločitvi osebne izkušnje ter priporočila sorodnikov in prijateljev. In deciding to spend their holidays in Slovenia, German tourists relied on personal experience and recommendations by relatives and friends. Tabela 34: Struktura nemških počitniških turistov glede na vir informacij o možnostih počitnic v Sloveniji, 1994, 1997 in 2000 Table 34: Structure of German holidaymakers by source of information on the possibility to spend holidays in Slovenia, 1994, 1997 and 2000 % 1994 1997 2000 Osebne izkušnje Priporočila sorodnikov ali prijateljev Propagandno gradivo, plakati, oglasi Mediji (časopisi, RTV, filmi, internet) Potovalne agencije Razstave, sejmi Drugo 44, 0 36, 6 36, 4 Personal experience 30, 9 29, 0 27, 4 Recommendations from relatives or friends ((4, 5)) (5, 5) (6, 6) Advertising material, posters, advertisements ((2, 1)) (5, 2) (8, 6) Mass media (nevvspapers, radio, TV, films, Internet) (7, 0) 13, 7 15, 4 Travel agencies ((1, 9)) ((1. 5)) Exhibitions, fairs (9, 6) 8, 5 ((3, 7)) Other STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE 0F THE REPUBUC OF SLOVENIA 38 Rezultati raziskovanj št. 758/2001 Resuits of Surveys No 758/2001 Le slabih 16 % nemških turistov je pred odhodom v Slovenijo uporabilo internet, od teh pa večina le za pridobitev informacij o Sloveniji. Skoraj polovica nemških počitniških turistov je bila tokrat prvič v Sloveniji, 76 % pa jih je bilo prvič v kraju anketiranja. Only about 16% of German tourists used the Internet before departure, most of them only to obtain information on Slovenia. Almost a half of German tourists on holidays in Slovenia visited our country for the first time and 76% were for the first time in the plače of intervievv. Tabela 35: Struktura nemških počitniških turistov glede na to, kolikokrat so bili že na počitnicah v Sloveniji in kraju anketiranja, 1997 in 2000 Table 35: Structure of German holidaymakers by how many times they spent their holidays in Slovenia and in the plače of intervievv, 1997 and 2000 % V Sloveniji In Slovenia 1997 2000 V kraju anketiranja In the plače of intervievv 1997 2000 Prvič 12krat 35krat 69krat 1019krat 20in večkrat 46. 0 27, 5 11. 1 (5, 9) 7, 9 ((1. 6)) 49, 4 22, 7 (12, 6) (4, 3) (6, 1) (4, 9) 59, 0 22, 7 7, 4 (5, 4) (4, 6) 67, 0 17, 2 (6, 7) ((2, 0)) (4, 6) ((2, 5)) First time 1-2 times 3-5 times 6-9 times 1019 times 20 times or more 60 % nemških turistov je izjavilo, da v zadnjih letih nestabilne varnostne razmere na območju nekdanje Jugoslavije niso vplivale na odločitev za počitnice v Sloveniji, skoraj 30 % pa jih je na vprašanje odgovorilo pritrdilno. 10 % jih je obkrožilo odgovor "ne vem, ne morem odgovoriti" . 71 % nemških turistov bi še prišlo na počitnice v Slovenijo, od teh tri četrtine prav v kraj anketiranja. Polovica nemških počitniških turistov se je v Slovenijo pripeljala z osebnim avtomobilom ali kombijem, nadpovprečno velik (za 13 odstotnih točk nad povprečjem) pa je delež turistov, ki so se pripeljali z avtobusom. 60% of German tourists stated that unstable safety conditions on the territory of former Vugoslavia had no influence on their decision to spend holidays in Slovenia. Almost 30% of German tourists responded that unstable safety conditions had some influence and 10% could not ansvver the question. 71% of German tourists would spend their holidays in Slovenia again. Three quarters of them would go to the plače of intervievv. A half of German holidaymakers came to Slovenia by car or van. An above average share (13 percentage points above the average) of tourists came by bus. Slika 9: Struktura nemških počitniških turistov po vrsti prevoznega sredstva, 2000 Chart 9: Structure of German holidaymakers by means of transport, 2000 drugo other avtobus bus, coach 33% 8% avto, kombi car, van 50% avtodom campervan 9% /M STATISTIČNI URAD REPUBLIKE SLOVENIJI STATISTICAL OFFICE OF THE REPUBUC 0F SLOVENIA Rezultati raziskovanj št. 758/2001 Resufts of Surveys No 758/2001 39 5. 1. 4 Vtisi nemških turistov o bivanju v Sloveniji in njihova ocena naše turistične ponudbe 42 % nemških turistov je izjavilo, da je njihov splošni vtis o Sloveniji boljši, kot so pričakovali pred prihodom. Več kot polovici nemških turistov so se njihova pričakovanja uresničila, manj kot 2 % pa jih je bilo nad Slovenijo razočaranih. pri ocenjevanju elementov turistične ponudbe so nemški turisti največkrat ocenili raven čistoče, razmerje cenakakovost, kakovost gostinskih storitev in možnost sporazumevanja v tujih jezikih. Največkrat pa so ostali neocenjeni kakovost lokalnega prometa, možnosti za ogled kulturnih prireditev, poštne in telekomunikacijske storitve, primernost za družinske počitnice in možnosti za razvedrilo in zabavo. Največ pozitivnih točk (4 in 5) so dobili naslednji elementi: osebna varnost med bivanjem v Sloveniji, gostoljubnost prebivalstva, mir in tišina, raven čistoče in možnost sporazumevanja v tujih jezikih. Največkrat pa so negativne ocene (1 in 2) dobili elementi: možnosti za nakupovanje, možnosti za razvedrilo in zabavo ter kakovost cest in storitve ob cestah. 5. 1. 4 Impressions of German tourists on staying in Slovenia and their evaluation of our tourist offer 42% of German tourists said that their general impression about Slovenia was better than they expected before the arrival. More than a half of German tourists said that their expectations were met and less than 2% said that they were disappointed. In evaluating the elements of the tourist offer, German tourists most frequently talked about the maintained level of hygiene, the pricequality ratio, the quality of services in restaurants and the possibility of communicating in foreign languages. Most seldom evaluated vvere the quality of the local transport means, the quality of cultural performances and availability of tickets, the quality of post and telecommunication services, suitability for family holidays and arrangements made for entertainment and amusement. The best rated (4 and 5 points) vvere to the following elements: the feeling of personal safety during the stay in Slovenia, the hospitality of the Slovenians, silence and calmness, the maintained level of hygiene and the possibility of communicating in foreign languages. The worst rated (1 and 2 points) vvere the follovving elements: shopping opportunities, arrangements made for entertainment and amusement, and the quality of roads and roadside services. Tabela 36: Struktura elementov turistične ponudbe glede na oceno, ki so jim jo prisodili nemški turisti na podlagi svojih vtisov o Sloveniji, 2000 Table 36: Structure of elements of the tourist offer evaluated by German tourists on the basis of their impressions about Slovenia, 2000 % Zelo pozitivno Vefy positive Zelo negativno Very negative 1 Ne more oceniti Cannot evaluate Kakovost cest in storitve ob cestah 12, 1 Kakovost lokalnega prometa (6, 0) Poštne in telekomunikacijske storitve 1 2, 5 Urejenost kulturnih znamenitosti 15, 1 Urejenost naravnih znamenitosti 25, 4 Možnosti za različne izlete 32, 9 Turistične informacije 25, 5 Možnosti za nakupovanje 14, 2 Možnosti za razvedrilo in zabavo 10, 2 Možnosti za ogled kulturnih prireditev (8, 1 ) Možnosti rekreativnih aktivnosti 21 ,9 Primernost za družinske počitnice 30, 3 Mir in tišina 43, 0 Kakovost okolja 30, 8 Gostoljubnost prebivalstva 46, 2 Možnost sporazumevanja v tujih jezikih 35, 8 Osebna varnost med bivanjem v Sloveniji 43, 1 Raven čistoče Kakovost gostinskih storitev Razmerje cenakakovost 32, 5 28. 7 21. 8 31, 4 20, 0 28, 4 34, 2 38. 0 27, 4 33, 9 32, 2 26, 9 20. 4 33. 5 26, 2 33, 7 36. 1 36, 9 38, 5 40. 2 43, 9 44, 9 44, 0 38. 6 16, 2 17, 0 18. 5 13. 8 11. 9 15. 7 31. 6 23, 5 17. 2 15, 4 (8. 6) 11, 0 16. 7 (8, 0) 17. 3 (7. 7) 18, 3 18, 3 28, 0 (5, 1) ((3, 6)) ((2, 2)) ((1, 7)) ((1, 6)) ((3, 6)) (6, 7) (5, 9) (4, 7) «1, 4)) «2, 5)) «2, 0)) ((2, 0)) 1 1 .3 Quality of roads and roadside services (wayside rests, garages) 53. 8 Quality of the local transport means 39, 1 Quality of post and telecommunication services 30. 4 Maintainance of historical and cultural attractions 22, 3 Maintainance of natural phenomena 26, 1 Options for different excursions 20, 3 Availability of uptodate tourist Information 14. 9 Shopping opportunities 32, 3 Arrangements made for entertainment and amusement 48, 1 Oualitv of cultural perfbnmances and availability of tickets 27. 5 Possibility of recreational activrties 34, 1 Suitability for family holidays (9. 1) Silence and calmness (14, 1) Quality of the environment (7, 8) Hospitalityofthe Slovenians (6, 3) Possibility of communicating in foreign languages (8, 6) Feeling of personal safety during the stay in Slovenia ((3, 2)) Maintained level of hygiene (6. 2) Quality of services in restaurants ((3, 9)) The pricequality ratio STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBUC OF SLOVENIA 40 Rezultati raziskovanj Št. 758/2001 Resutts of Surveys No 758/2001 5. 1. 5 Izdatki nemških turistov v Sloveniji Nemški turist je za prihod v Slovenijo in vrnitev porabil povprečno 16 480 tolarjev, če pa se je pripeljal z osebnim avtomobilom, je porabil povprečno 15 487 tolarjev. Povprečno dnevno je nemški turist v Sloveniji porabil 11 555 tolarjev, če je bival v hotelu 13 662 tolarjev in v kampu 5 211 tolarjev. Povprečno dnevno so največ porabili nemški turisti, stari od 40 do 59 let, najmanj pa starejši od 60 let. Če je imel nemški turist počitniški paket, je zanj plačal povprečno dobrih 87 000 tolarjev, povprečno dnevno pa to znaša skoraj 9 000 tolarjev. 65 % nemških turistov je v Sloveniji plačevalo s tolarji, ki so jih kupili v Sloveniji, kar je za 12 odstotnih točk manj kot leta 1997. 22, 5 % nemških turistov je plačevalo s kreditnimi karticami, kar je za dobre 4 odstotne točke pod povprečjem in za 6 odstotnih točk več kot leta 1 997. 5. 1. 5 Expenditure of German tourists in Slovenia In order to travel to Slovenia and back, German tourists spent on average 16, 480 tolars. If they travelled by car, they spent on average 1 5, 487 tolars. Average daily expenditure of German tourists in Slovenia was SIT 11, 555 tolars. If they stayed in a hotel, they spent SIT 13, 662 and if they stayed in a campsite, they spent SIT 5, 211. On average, German tourists aged 4059 spent the biggest amount of money and those aged over 60 spent the least. German tourists having package tours paid on average just over SIT 87, 000, which amounts to almost SIT 9, 000 per day. For paying their bills, 65% of German tourists in Slovenia used cash bought in Slovenia, vvhich is 12 percentage points less than in 1997. 22. 5% of German tourists used credit cards, vvhich is about 4 points below the average and 6 points more than in 1 997. Tabela 37: Struktura nemških turistov po načinu plačevanja, 1997 in 2000 Table 37: Structure of German tourists by method of payment, 1997 and 2000 % 1997 2000 S tolarji, zamenjanimi v Sloveniji S seboj prinesenimi tolarji Z gotovino v tuji valuti S kreditnimi karticami 77, 2 5, 5 16, 8 65, 0 ((3, 6)) (8, 9) 22, 5 Tolars exchanged in Slovenia Tolars brought along Cash in foreign currency Credit cards 16 % nemških turistov je pričakovalo, da bodo stroški v Sloveniji nižji, 7 % pa da bodo višji. Za ostale so bili stroški v mejah pričakovanja. Delež teh se je v primerjavi z anketnima letoma 1994 in 1997 povečal za 7, 5 in 6, 8 odstotne točke. 16% of German tourists expected to spend less and 7% expected to spend more. For the rest expenditure was vvithin their expectations. Compared to 1994 and 1997 surveys1 the share of the latter increased by 7. 5 and 6. 8 percentage points respectively. Tabela 38: Struktura nemških turistov po oceni pričakovanih stroškov, 1994, 1997 in 2000 Table 38: Structure of German tourists by evaluation of planned expenses, 1994, 1997 and 2000 % 1994 1997 2000 V mejah pričakovanja Večji od pričakovanih Manjši od pričakovanih 69, 7 24, 2 (6, 1) 70, 4 24, 1 5, 5 77, 3 15, 9 (6, 8) Such as planned Higher than planned Lower than planned 5. 2 Italija 5. 2. 1 Socialnodomografske značilnosti turistov iz Italije Po številu tujih turistov v Sloveniji v poletnih mesecih so bili na drugem mestu turisti iz Italije. Kot leta 1997 je petina turistov pripotovala iz sosednje pokrajine FurianijaJulijska Krajina. Na drugem in tretjem mestu sta se zamenjali pokrajini Lombardija in Benečija. 5. 2 ltaly 5. 2. 1 Sociodemographic characteristics of tourists from ltaly As regards the number of tourists in Slovenia in the summer months, tourists from ltaly rank second. As in 1997, a fifth of Italian tourists came from FriuliVeneziaGiulia, follovved by Lombardy (in 1997 Veneto was second). STATISTIČNI URAD REPUBLIKE SLOVENMj STATISTICAL OFFICE 0F THE REPUBUC OF SLOVENIA Rezultati raziskovanj št. 758/2001 Resuits of Surveys No 758/2001 41 Tabela 39: Struktura turistov iz Italije po pokrajinah, 1997 in 2000 Table 39: Structure of tourists from ltaly by provinces, 1997 and 2000 % 1997 2000 FurlanijaJulijska Krajina (FriuliVeneziaGiulia) Lombardija (Lombardia) Benečija (Veneto) Emilija Romanija (Emilia Romagna) Lacij (Lazio) Toskana (Toscana) TrentinoGomje Poadižje (TrentinoAlto Adige) Ligurija (Liguria) Piemont (Piemonte) Marke (Marche) Kalabrija (Calabria) Apulija (Puglia) Umbrija (Umbria) Kampanija (Campania) Sicilija (Sicilia) Sardinija (Sardegna) Dolina Aoste (Valle d' Aosta) Abruci (Abruzzi) Bazilikata (Basiiicata) 19, 6 14, 1 16, 6 10, 4 (5. 4) 7, 0 (4. 1) ((1, 4)) (4. 5) «1. 5» (3. 2) (3. 6) (2, 9) (2, 5) 20, 8 18, 6 17, 5 11, 0 (6, 9) (4, 8) (4, 4) (2, 8) (2, 8) (2, 1) (2, 1) ((1, 9)) «1. 6» ((1, 4)) Skoraj polovica italijanskih turistov je bila stara med 30 in 49 let, kar je skoraj enak delež, kot je bil leta 1 994 ali 1 997. Pripotovalo pa je manj mlajših in več starejših turistov kot v letih 1994 in 1997. Almost a half of Italian tourists were betvveen 30 and 49 years old, vvhich is almost the same as in 1994 and 1997. Less young tourists and more old tourists came than in 1994 and 1997. Tabela 40: Struktura italijanskih turistov po starostnih skupinah, 1994, 1997 in 2000 Table 40: Structure of Italian tourists by age groups, 1994, 1997 and 2000 1994 1997 2000 Do 19 let «2, 5» ((3, 2)) Upto19years 2029 21, 7 18, 8 (15, 4) 2029 3039 23, 2 24, 2 24, 3 3039 4049 26, 8 24, 1 23, 6 4049 5059 16, 2 19, 4 16, 1 5059 60+ 9, 6 (10, 4) 18, 9 60+ Ker je pripotovalo več starejših turistov kot leta 1 997, so razlike tudi v deležih po zaposlitvenem statusu: za 5 odstotnih točk manj je bilo zaposlenih ali samozaposlenih italijanskih turistov in kar za 7 odstotnih točk je bilo več upokojencev. Because more older tourists came from ltaly than in 1 997, we registered the difference in the employment status: the share of employed and selfemployed tourists decreased by 5 percentage points and the share of retired persons grew by 7 points. Tabela 41: Struktura italijanskih turistov po zaposlitvenem statusu, 1994, 1997 in 2000 Table 41: Structure of Italian tourists by employment status, 1994, 1997 and 2000 1994 1997 2000 Zaposleni, samozaposleni Upokojenec, rentnik študent, dijak Drugo 72, 9 13, 8 9, 0 (4, 3) 72, 7 15, 1 (8, 0) (4, 2) 67, 3 22, 3 (47) (5, 7) Employed, selfemployed Retired Študent or person in education Other Kot leta 1 997 tudi v letu 2000 italijanski turisti odstopajo od povprečja po poklicni strukturi v negativno smer: manjši je delež visokih uradnikov, menedžerjev in strokovnjakov (inženir, profesor), več pa je bilo uradnikov in raznih delavcev. As in 1997, in 2000 too Italian tourists stand out in terms of the occupation structure: the share of senior officials, managers and professionals (engineers, professors) is smaller while the share of clerks and vvorkers is bigger. STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBUC OF SLOVEMA 42 Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 Tabela 42: Struktura italijanskih turistov, ki so zaposleni, samozaposleni ali upokojeni, po poklicnih skupinah, 1997 in 2000 •Table 42: Structure of Italian tourists who are emploved, selfemployed or retired by occupational groups, 1997 and 2000 % 1997 2000 Visoki uradnik, menedžer Strokovnjak (inženir, profesor) Tehnik, strokovni sodelavec Uradnik Delavec v storitvah, trgovini Delavec v industriji, obrti Drugi poklici (8. 5) 17, 6 17, 9 22, 0 (13, 7) (7. 4) (13, 0) (9. 3) (14, 6) 19, 7 22, 6 (10, 8) (10, 3) (127) Senior officials, managers Professionals (engineers, professors) Technicians and associate professionals Clerks Service and sales vvorkers lndustry and craft vvorkers Other occupations Kot leta 1994 in 1997 je tudi leta 2000 v Slovenijo prišel le manjši delež italijanskih turistov, ki živijo na podeželju. Enaka pa sta leta 2000 deleža turistov, živečih v večjih in manjših mestih. As in 1994 and 1997, in 2000 too Slovenia was visited by a small share of Italian tourists living in the countryside. The shares of tourists living in smaller and bigger cities are practically the same. Tabela 43: Struktura italijanskih turistov po njihovem življenjskem okolju, 1994, 1997 in 2000 Table 43: Structure of Italian tourists by their everyday environment, 1994, 1997 and 2000 % 1994 1997 2000 Podeželje Mesto z manj kot 200 000 prebivalci Mesto z več kot 200 000 prebivalci 16, 4 47, 7 35, 9 16. 0 44. 1 39, 8 15, 7 Countryside 42. 1 City with less than 200, 000 inhabitants 42. 2 City with over 200, 000 inhabitants 44 % italijanskih turistov je pripotovalo v dvoje s partnerko ali partnerjem, kar je enak delež kot leta 1997. Za 4 odstotne točke kot leta 1997 pa je večji delež italijanskih turistov, ki so pripotovali z družino. Nekoliko manjši je delež tistih, ki so pripotovali sami. 44% of tourists from ltaly came with a partner, vvhich is the same share as in 1997. Compared to 1997, the share of tourists coming with family grew by 4 percentage points. The share of tourists travelling alone is slightly smaller. Tabela 44: Struktura italijanskih turistov po tem, ali so potovali sami ali v družbi, 1994, 1997 in 2000 Table 44: Structure of Italian tourists by travelling company, 1994, 1997 and 2000 % 1994 1997 2000 Sam S partnerjem, partnerko Z družino ali drugimi sorodniki S prijatelji 16, 9 35, 5 26, 4 21, 2 26, 7 43, 9 15, 2 14, 2 23. 0 Alone 43, 8 with partner 19. 1 Withfamilyorother relatives 14, 1 With friends 5. 2. 2 Podatki o prihodu in bivanju italijanskih turistov Dobrih 71 % italijanskih turistov je v Slovenijo prišlo na počitnice, kar je za 7 odstotnih točk več, kot je povprečje za vse turiste v poletni sezoni leta 2000. Nekoliko večji kot leta 1997 je bil tokrat delež počitniških in poslovnih turistov, manjši pa tistih, ki so v Sloveniji prenočili na poti v drugo državo. 5. 2. 2 Data on arrival and stay of Italian tourists Over 71% of Italian tourists came to Slovenia on holidays, vvhich was 7 percentage points more than the average for aH foreign tourists in the summer season of the year 2000. Slightly bigger than in 1997 was the share of holidaymakers and business tourists, vvhile the share of transit tourists from ltaly was slightly smaller. Tabela 45: Struktura italijanskih turistov po glavnem razlogu za prihod v Slovenijo, 1997 in 2000 Table 45: Structure of Italian tourists by main reason for coming to Slovenia, 1997 and 2000 % 1997 2000 Počitnice in obiski sorodnikov in prijateljev Poslovni in izobraževalni razlogi Tranzit Drugo 72. 0 12, 4 10. 1 (5, 4) 73, 8 (14, 3) (8, 7) ((3, 2)) Holidays and visiting relatives and friends Business and educational reasons Transit Other reasons ; STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE HEPUBUC OF SLOVENIA Rezultati raziskovanj št. 758/2001 puitts of Surveys No 758/2001 43 Skoraj 85 % italijanskih turistov se je v Slovenijo pripeljalo z osebnim avtomobilom ali kombijem. To je delež, ki je za skoraj 30 odstotnih točk nad povprečjem za vse tuje turiste, je pa logičen, saj je Italija sosednja država. Manjši kot leta •(997 je delež italijanskih turistov, ki so pripotovali z avtobusom, nekoliko večji pa je delež letalskih potnikov. Almost 85% of tourists from ltaly came to Slovenia by car or van. The share is almost 30 percentage points above the average for aH foreign tourists, but this is logical since ltaly is our neighbouring country. Smaller than in 1997 was the share of tourists coming by bus, while the share of tourists travelling by air was slightly bigger. Tabela 46: Struktura italijanskih turistov po vrsti prevoznega sredstva, 1997 in 2000 Table 46: Structure of Italian tourists by means of transport, 1 997 and 2000 % 1997 2000 Avto, kombi 80, 4 84, 8 Car, van Avtodom 6, 4 (4, 4) Campervan Avtobus 10, 8 (6, 0) Bus, coach Letalo (2, 4) Aeroplane Drugo ((2, 0)) (2, 4) Other Italijanski turisti so se v glavnem prehranjevali v gostinskih lokalih ali pa v restavracijah nastanitvenih obratov, kjer so bivali. Manj kot 3 % italijanskih turistov je samih pripravljajo hrano. Italian tourists mostly ate their meals in restaurants or accommodation establishments where they stayed. Less than 3% of them prepared the meals themselves. Tabela 47: Struktura italijanskih turistov po načinu prehranjevanja, 1997 in 2000 Table 47: Structure of Italian tourists by taking of meals, 1997 and 2000 % 1997 2000 V nastanitvenem objektu V gostinskih lokalih Lastna priprava hrane Kombinirano: lastna priprava in v gostinskih lokalih 38, 4 46, 8 (4, 7) 10, 1 41, 7 46, 3 ((2, 6)) (9, 4) In the accommodation establishment In restaurants Own cooking In restaurants and own cooking Italijanski turist je v Sloveniji prenočil povprečno 6, 7krat, v kraju anketiranja pa povprečno 5, 2krat. 40 % italijanskih turistov je v Sloveniji prenočilo 4do 7krat, kar je za 5 odstotnih točk nad povprečjem, ki velja za vse tuje turiste, in za skoraj 13 odstotnih točk več kot leta 1997. Za skoraj 1 9 odstotnih točk pa je bilo manj italijanskih turistov, ki so prenočili le 1 - do 3krat. Italian tourists spent on average 6. 7 nights in Slovenia and 5. 2 nights in the plače of intervievv. 40% of Italian tourists spent 4-7 nights, which is 5 percentage points above the average for ali foreign tourists and almost 13 percentage points more than in 1997. The share of Italian tourists spending only 1 -3 nights dropped by 1 9 percentage points. Tabela 48: Struktura italijanskih turistov po številu prenočitev v Sloveniji in v kraju anketiranja, 1994, 1997 in 2000 Table 48: Structure of Italian tourists by number of overnight stays in Slovenia and in the plače of intervievv, 1994, 1997 and 2000 % Število prenočitev Number of overnight stays V Sloveniji In Slovenia 1994 1997 2000 V kraju anketiranja In the plače of intervievv 1994 1997 2000 I-3 4-7 810 II14 15+ 59, 0 27, 2 (6. 2) (4. 3) (3, 3) 53. 3 27. 4 8, 3 (5, 9) (5, 1) 34. 4 40, 0 14. 5 (6, 3) (4, 8) 69, 7 21, 4 (3, 9) (3, 1) «1. 9» 63, 5 24, 5 (5, 3) (3, 2) (3, 6) 48, 3 36, 3 (7. 5) (5. 6) (2, 3) 5. 2. 3 Podatki o prihodu in bivanju italijanskih počitniških turistov Za italijanske počitniške turiste so bili najpomembnejši motivi: naravne lepote Slovenije, možnosti za počitek in mir, podnebne razmere v Sloveniji in cene. Vrstni red in deleži motivov so se v primerjavi z letom 1997 spremenili: več turistov so pritegnile možnosti za počitek in mir ter igre na srečo, manj pa možnosti za zabavo. 5. 2. 3 Data on arrival and stay of Italian holidaymakers For Italian holidaymakers the most important motives for coming to Slovenia were natural beauties, calmness and possibilities to rest, climate and prices. The order and shares of motives changed compared to 1997. More tourists were dravvn by calmness and possibilities to rest, and by gambling, and less by possibilities for entertainment. STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBLIC OF SLOVENIA 44 Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 Tabela 49: Deleži motivov po pomembnosti pri odločitvi italijanskih turistov za počitnice v Sloveniji, 1997 in 2000 Table 49: Shares of motives by importance for decision of Italian tourists to spend holidays in Slovenia, 1997 and 2000 % 1997 2000 Naravne lepote Mir, počitek Podnebne razmere Cene Igre na srečo Bližina turistovega bivališča Zdravstvene storitve v zdraviliščih Možnosti za zabavo Rekreativne dejavnosti Kulturne znamenitosti in prireditve Nezdravstvene storitve v zdraviliščih Nakupovanje Drugi motivi 21. 6 9, 2 17, 8 9, 5 (3, 9) ((1, 9)) (3, 8) 13. 7 (5, 1) (4, 7) 8, 7 21, 6 15, 6 14, 4 10, 9 9, 5 8, 0 6, 0 (5. 2) (3. 3) (2, 9) «1. 5» ((1, 2)) Natural beauties Calmness, possibilities to rest Climate Prices Gambling The vicinity of tourisfs residence Medical services in health resorts Possibilities for entertainment Recreational activities Cultural sights and performances Nonmedical services in health resorts Shopping Other motives Več kot tri četrtine italijanskih turistov je prispelo v Slovenijo, ne da bi pri organizaciji njihovih počitnic kakor koli sodelovale turistične agencije, kar je za skoraj 17 odstotnih točk nad povprečjem za celotno populacijo tujih turistov. Od teh jih je več kot polovica sama neposredno rezervirala svoje prenočišče, skoraj 39 % pa jih je v Slovenijo pripotovalo brez vnaprejšnje rezervacije. 22 % italijanskih turistov se je pri organizaciji svojih počitnic obrnilo na turistične agencije. Dvema tretjinama od teh so agencije organizirale le prenočevanje, ostali pa so kupili počitniški paket. Skoraj polovica italijanskih turistov se je za počitnice v Sloveniji odločila "tik pred zdajci" , to je manj kot en mesec pred odhodom. Ta delež je manjši, kot je bil leta 1997, manjši pa je tudi delež tistih, ki so se za počitnice v Sloveniji odločili v času od 1 do 3 mesecev pred načrtovanim odhodom. More than three quarters of Italian tourists came to Slovenia without contacting travel agencies to help them organise their holidays. This is almost 17 percentage points above the average for ali foreign tourists. More than a half of them booked accommodation themselves and almost 39% travelled to Slovenia vvithout prior booking. 22% of Italian tourists contacted travel agencies to organise their holidays. Two thirds of them used travel agencies to organise accommodation and the rest bought package tours. Almost a half of Italian tourists decided to spend their holidays in Slovenia just before taking them, i. e. less than a month before departure. The share is smaller than in 1997 as is the share of Italian tourists deciding to spend holidays in Slovenia 1-3 months before departure. Tabela 50: Struktura italijanskih počitniških turistov glede na čas od odločitve za počitnice v Sloveniji do prihoda, 1994, 1997 in 2000 Table 50: Structure of Italian holidaymakers by the tirne from taking the decision on spending holidays in Slovenia and actual arrival to Slovenia, 1994, 1997 and 2000 % 1994 1997 2000 Pred manj kot 1 mesecem Pred 1 do 3 meseci Pred 3 do 6 meseci Pred več kot 6 meseci 53, 5 26, 8 (7, 4) (12, 3) 49, 6 33, 3 (6, 3) 10, 8 46. 4 29. 5 (13, 9) (10, 2) Less than a month ago Betvveen 1 and 3 months ago Between 3 and 6 months ago Over 6 months ago Dobrih 48 % italijanskih turistov se je za počitnice v Sloveniji odločilo na podlagi lastnih izkušenj, kar je za skoraj 10 odstotnih točk nad povprečjem, ki velja za vse turiste. To je glede na sosednjo lego Italije logično, potrjuje pa tudi v letu 2000 dokaj pomemben motiv "bližina turistovega bivališča" . Delež turistov, ki so se za počitnice v Sloveniji odločili na podlagi lastnih izkušenj, se je v primerjavi z leti 1994 in 1997 povečal za 11 oz. 8 odstotnih točk. To pa potrjuje tudi podatek, da je bila prvič v Sloveniji na počitnicah le četrtina od vseh italijanskih turistov, kar je v primerjavi s povprečjem za vse tuje turiste (42, 5 %) zelo nizek delež. V primerjavi s povprečjem (60, 4 %) je prav tako precej manjši delež italijanskih turistov (46, 5 %), ki so v kraju anketiranja prvič preživljali svoje počitnice. Over 48% of Italian tourists decided to spend their holidays in Slovenia on the basis of their personal experience, which is almost 10 percentage points above the average for aH foreign tourists. Since !taly is our neighbouring country, this is quite logical, which is confirmed by the important motive the vicinity of tourisfs residence. Compared to 1994 and 1997, the share of tourists deciding on holidays in Slovenia on the basis of their personal experience grew by 1 1 and 8 percentage points respectively. This is confirmed by the fact that only a quarter of Italian tourists visited Slovenia for the first time, which is a very low percent compared to the average for ali tourists (42. 5%). As regards first visit to the plače of intervievv, the share of Italian tourists (46. 5%) is also a lot lovver than the average for ali foreign tourists (60. 4%). STATISTIČNI URAD REPUBLIKE SLOVjjlU^ STATISTICAL OFFICE 0F THE REPUBUC OF SLOVENK Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 45 Tabela 51: Struktura italijanskih počitniških turistov glede na vir informacij o možnostih počitnic v Sloveniji, 1994, 1997 in 2000 Table 51: Structure of Italian holidaymakers by source of information on the possibility to spend holidays in Slovenia, 1994, 1997 and 2000 % 1994 1997 2000 Osebne izkušnje priporočila sorodnikov ali prijateljev propagandno gradivo, plakati, oglasi Mediji (časopisi, RTV, filmi, internet) Potovalne agencije Razstave, sejmi Drugo 37, 2 40, 0 48, 2 Personal experience 36, 9 39, 7 32, 0 Recommendations from relatives or friends ((3, 1)) (6, 8) ((4, 3)) Advertising material, posters, advertisements (3, 2) ((4, 9)) Mass media (nevvspapers, radio, TV, films, Internet) ((5, 8)) (7, 3) (7, 1) Travel agencies ((2, 5)) . Exhibitions, fairs 12. 6 (2, 9) Other Tabela 52: Struktura italijanskih počitniških turistov glede na to, kolikokrat so bili že na počitnicah v Sloveniji in kraju anketiranja, 1997 in 2000 Table 52: Structure of Italian holidaymakers by how many times they spent their holidays in Slovenia and in the plače of intervievv, 1997 and 2000 % V Sloveniji In Slovenia 1997 2000 V kraju anketiranja In the plače of intervievv 1997 2000 Prvič 12krat 35krat 69krat 1019krat 20in večkrat 27, 8 29, 4 20, 8 (5, 1) 11, 8 (5, 1) 24, 8 25, 4 23, 1 (6, 0) (14, 2) (6, 6) 50, 8 25, 5 13, 3 (4. 5) (4. 6) 46, 5 24, 0 (16, 3) ((3, 6)) ((4, 5)) ((5. 0)) First time 1-2 times 3-5 times 6-9 times 1019 times 20 times or more Le 14 % italijanskih turistov je pred prihodom v Slovenijo brskalo po Internetu, od teh večina le za pridobitev informacij o Sloveniji. Petina italijanskih turistov je izjavila, da so v zadnjih letih nestabilne varnostne razmere na območju nekdanje Jugoslavije vplivale na njihov prihod, skoraj dveh tretjin pa to ni motilo. 14 % italijanskih turistov o tem ni odgovorilo. Tri četrtine italijanskih turistov bi še prišle v Slovenijo na počitnice, od teh pa 81 % tudi v kraj anketiranja. Skoraj 86 % italijanskih turistov se je na počitnice v Slovenijo pripeljalo z osebnim avtomobilom ali kombijem, 8 % pa z avtobusi. 6 % italijanskih turistov se je pripeljalo z raznimi drugimi prevoznimi sredstvi. Skoraj vsi italijanski počitniški turisti so si dali hrano postreči, od teh jih je največ jedlo v hotelih, kjer so bivali ali pa v drugih gostinskih lokalih. Only 14% of tourists from ltaly used the Internet before coming to Slovenia. Most of them used it only to obtain information about our country. A fifth of Italian tourists stated that unstable safety conditions on the territory of former Vugoslavia influenced their decision to spend holidays in Slovenia. Almost two thirds said that they didn' t and 14% did not want to ansvver the question. Three quarters of Italian tourists would spend their holidays in Slovenia again, 81 % of them in the plače of intervievv. Almost 86% of Italian holidaymakers came to Slovenia by car or van, 8% by bus and 6% by various other means of transport. Almost aH Italian holidaymakers ate their meals in hotels vvhere they stayed or in restaurants. Tabela 53: Struktura vseh italijanskih turistov, in posebej počitniških, po načinu prehranjevanja, 2000 Table 53: Structure of aH Italian tourists and separately holidaymakers by taking of meals, 2000 % Vsi turisti Ali tourists Počitniški turisti Holidaymakers v nastanitvenem objektu V gostinskih lokalih Lastna priprava hrane Kombinirano: lastna priprava in v gostinskih lokalih 41, 7 46, 3 ((2, 6)) 0, 4) 53, 2 37, 4 (7, 6) In the accommodation establishment In restaurants Own cooking In restaurants and own cooking STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE 0F THE REPUBLIC OF SLOVENIA 46 Rezultati raziskovanj Št. 758/2001 Results of Surveys No 758/2001 5. 2. 4 Vtisi italijanskih turistov o bivanju v Sloveniji in njihova ocena naše turistične ponudbe Glede na podatek, da je bil v Sloveniji velik del italijanskih turistov že kdaj prej, je kar 67, 7 % italijanskih turistov izjavilo, da so njihovi splošni vtisi o Sloveniji taki, kot so pričakovali. 30, 6 % italijanskih turistov pa je dobilo o Sloveniji boljši vtis od pričakovanj. Pri ocenjevanju elementov turistične ponudbe so italijanski turisti največkrat ocenili raven čistoče, razmerje cenakakovost in kakovost okolja. Največkrat pa so ostali neocenjeni kakovost lokalnega prometa, možnosti za ogled kulturnih prireditev, urejenost kulturnih znamenitosti ter poštne in telekomunikacijske storitve. Največ pozitivnih točk (4 in 5) so dobili naslednji elementi: kakovost okolja, gostoljubnost prebivalstva, osebna varnost med bivanjem v Sloveniji ter raven čistoče. Največkrat pa so negativne ocene (1 in 2) dobili elementi: kakovost cest in storitve ob cestah, možnosti za nakupovanje, možnosti za razvedrilo in zabavo ter možnosti za ogled kulturnih prireditev. 5. 2. 4 Impressions of Italian tourists on staying in Slovenia and their evaluation of our tourist offer Since many Italian tourists visited Slovenia before, it is not surprising that 67. 7% of Italian tourists said that their general impressions about Slovenia are as they expected. 30. 6% of Italian tourists were pleasantly surprised by their stay in Slovenia. In evaluating the elements of our tourist offer, Italian tourists most often rated the maintained level of hygiene, the pricequality ratio and the quality of the environment. Least frequently rated elements were the quality of the local transport means, the quality of cultural performances and availability of tickets, maintenance of historical and cultural attractions, and post and telecommunication services. The best rated (4 and 5 points) were the quality of the environment, the hospitality of the Slovenians, the feeling of personal safety during the stay in Slovenia, and the maintained level of hygiene. The worst rated (1 and 2 points) were the quality of roads and roadside services, shopping opportunities, arrangements made for entertainment and amusement, and the quality of cultural performances and availability of tickets. Tabela 54: Struktura elementov turistične ponudbe glede na oceno, ki so jim jo prisodili italijanski turisti na podlagi svojih vtisov o Sloveniji, 2000 Table 54: Structure of elements of the tourist offer evaluated by Italian tourists on the basis of their impressions about Slovenia, 2000 % Zelo pozitivno Very positive Zelo negativno Very negative 1 Ne more oceniti Cannot evaluate Kakovost cest in storitve ob cestah Kakovost lokalnega prometa Poštne in telekomunikacijske storitve Urejenost kulturnih znamenitosti Urejenost naravnih znamenitosti Možnosti za različne izlete Turistične informacije Možnosti za nakupovanje Možnosti za razvedrilo in zabavo Možnosti za ogled kulturnih prireditev Možnosti rekreativnih aktivnosti Primernost za družinske počitnice Mir in tišina Kakovost okolja Gostoljubnost prebivalstva Možnost sporazumevanja v tujih jezikih Osebna varnost med bivanjem v Sloveniji Raven čistoče Kakovost gostinskih storitev Razmerje cenakakovost (9, 7) 33, 6 35, 9 (8, 2) (4, 9) 15, 9 16. 3 35, 6 27. 4 28, 1 (13, 9) 23, 1 20. 6 31. 7 41. 2 42, 0 48, 6 41, 6 46. 3 38, 0 31, 5 25, 3 20. 1 34, 0 35, 5 40, 5 31. 5 34. 2 32, 2 29. 6 15, 4 16. 6 14, 2 (8, 4) 11. 7 17, 6 27, 0 22, 0 30, 5 30. 7 33. 4 43. 5 36, 9 28. 2 36, 4 41. 3 41. 8 40. 9 15, 1 (9. 9) (11, 9) (7, 8) (6, 7) 13, 5 (8, 3) 13. 5 17. 6 25, 6 ((2, 6)) ((2, 8)) ((3, 2)) (7, 8) (7, 0) (10, 0) 23, 7 17, 4 (5, 9) ((3, 0)) ((2, 4)) (6, 1) (10, 1) Quality of roads and roadside services (wayside rests, garages) 56, 9 Quality of the local transport means 30, 1 Quality of post and telecommunication services 32. 1 Maintainance of historical and cultural attractions (14, 9) Maintainance of natural phenomena 26. 6 Options for different excursions (1 5, 4) Availability of uptodate tourist Information 16. 7 Shopping opportunities (15, 7) Arrangements made for entertainment and amusement 40, 6 Quality of cultural performances and availability of tickets 29, 9 Possibility of recreational activities 25. 2 Suitability for family holidays (10, 0) Silence and calmness (5, 9) Quality of the environment (7. 2) Hospitality of the Slovenians (10, 3) Possibility of communicating in foreign languages (9. 0) Feeling of personal safety during the stay in Slovenia (5. 3) Maintained level of hygiene (8. 1) Quality of services in restaurants (5, 6) The pricequality ratio j STATISTIČNI URAD REPUBLIKE SL0V£NJii STATISTICAL OFFICE OF THE REPUBUC OF SLOVENIA Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 47 5. 2. 5 Izdatki italijanskih turistov v Sloveniji Kot že omenjeno, je največ italijanskih turistov pripotovalo z osebnimi avtomobili ali kombiji. Za tovrstni prevoz v obe smeri je italijanski turist porabil povprečno 8 378 tolarjev. Povprečen izdatek za prevoz pa je za italijanskega turista znašal 7 893 tolarjev. Italijanski turist je povprečno plačal za počitniški paket, ki je zajemal v povprečju 9, 2 prenočitve, 100 282 tolarjev, kar znese okrog 1 0 000 tolarjev na dan. Italijanski turist je porabil v povprečju 19 848 tolarjev na dan. V primeijavi s povprečno dnevno porabo na tujega turista je ta znesek večji za dobrih 5 tisoč tolarjev. Največ so povprečno dnevno porabili italijanski turisti, stari od 40 do 49 let, najmanj pa starejši od 60 let. Ker je bil delež italijanskih turistov, ki so pred tem že bili v Sloveniji, večji od treh četrtin, je skoraj 79 % italijanskih turistov ocenilo višino svojih stroškov v Sloveniji v mejah pričakovanj. 14 % italijanskih turistov je pričakovalo nižje stroške, 7 % pa večje. Manj kot polovica italijanskih turistov je svoje račune poravnavala v tolarjih, ki so jih zamenjali v Sloveniji, skoraj 23 % pa jih je plačevalo kar v svoji valuti. Ta delež je dvakrat večji, kot je enak delež za vse tuje turiste. V primerjavi z letom 1997 se je povečal delež tistih, ki so plačevali s kreditnimi karticami, in zmanjšal delež tistih, ki so plačevali s tolarji, zamenjanimi v Sloveniji. 1997 S tolarji, zamenjanimi v Sloveniji 61 ,7 S seboj prinesenimi tolarji (2, 6) Z gotovino v tuji valuti 20, 3 S kreditnimi karticami 15, 5 5. 3 Avstrija 5. 3. 1 Socialnodemografske značilnosti turistov iz Avstrije Na tretjem mestu po številu so bili turisti iz Avstrije. V letu 2000 je v Slovenijo pripotovalo največ avstrijskih turistov iz štajerske, leta 1997 pa so bili na prvem mestu turisti s širšega območja Dunaja. 5. 2. 5 Expenditure of Italian tourists in Slovenia As mentioned, most Italian tourists travelled by cars and vans. These tourists spent on average 8, 378 tolars for transport, vvhile average transport expense of an Italian tourist was SIT 7, 893. Italian tourists paid on average SIT 100, 282 for a package tour, vvhich included on average 9. 2 nights. This amounts to about SIT 10, 000 per day. Italian tourists spent on average 19, 848 tolars perday. This is about SIT 5, 000 more than average daily consumption of foreign tourists in Slovenia. Italian tourists aged 4049 years spent most and those aged over 60 spent the least. Because the share of Italian tourists who have already visited Slovenia is over three quarters, almost 79% of Italian tourists evaluated their expenditure in Slovenia as vvithin expectations. 14% of Italian tourists expected to spend less and 7% expected to spend more. % Less than a half of Italian tourists paid their bills in tolars exchanged in Slovenia and almost 23% paid in their national currency. This share is twice as big as the share for ali foreign tourists. Compared to 1997, the share of tourists paying with credit cards increased, vvhile the share of tourists paying with tolars exchanged in Slovenia decreased. % 2000 48, 1 Tolars exchanged in Slovenia Tolars brought along 22, 7 Cash in foreign currency 27, 0 Credit cards 5. 3 Austria 5. 3. 1 Sociodemographic characteristics of tourists from Austria Tourists from Austria rank third in terms of the number. In the year 2000 most Austrian tourists came from Styria, vvhile in 1997 most tourists came from the vvider area around the capital city of Vienna. Tabela 55: Struktura italijanskih turistov po oceni pričakovanih stroškov, 1994, 1997 in 2000 Table 55: Structure of Italian tourists by evaluation of planned expenses, 1994, 1997 and 2000 1994 1997 2000 V mejah pričakovanja Večji od pričakovanih Manjši od pričakovanih 75, 4 16, 4 8, 3 83, 3 13, 6 (3, 2) 78, 7 (14, 3) (7, 1) Such as planned Higher than planned Lovver than planned Tabela 56: Struktura italijanskih turistov po načinu plačevanja, 1997 in 2000 Table 56: Structure of Italian tourists by method of payment, 1997 and 2000 STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBUC 0F SLOVENIA 48 Rezultati raziskovanj Št. 758/2001 Results of Surveys No 758/2001 Tabela 57: Struktura turistov iz Avstrije po deželah, 1997 in 2000 Table 57: Structure of tourists from Austria by provinces, 1 997 and 2000 % 1997 2000 Štajerska (Steiermark) 23, 2 25, 1 Dunaj (Wien) 23, 5 19, 5 Koroška (Kamten) 14, 4 16, 6 Salzburška (Salzburg) 9, 8 (14, 7) Zgornja Avstrija (Oberosterreich) 10. 5 (9, 9) Spodnja Avstrija (Niederosterreich) (8, 9) (5, 6) Tirolska (Tiral) (6. 1) (5, 6) Predariberška (Vorarlberg) ((2, 2)) ((3, 0)) Gradiščanska (Burgeniand) V Slovenijo je iz Avstrije prišel v primerjavi s povprečjem in drugimi državami nadpovprečno velik delež turistov, starejših od 60 let. Ta delež je večji od enakega deleža v letih 1994 in 1997 za 15, 9 oz. 8, 6 odstotne točke. Compared to the average and to other countries, an above average share of Austrian tourists who came to Slovenia was 60 years old or more. This share is bigger than in 1 994 and 1997 by 15. 9 and 8. 6 percentage points respectively. Tabela 58: Struktura avstrijskih turistov po starostnih skupinah, 1994, 1997 in 2000 Table 58: Structure of Austrian tourists by age groups, 1994, 1997 and 2000 % 1994 1997 2000 Do 19 let ((2, 1)) Up to 19years 2029 18, 2 (14, 3) (10, 7) 2029 3039 25, 5 22, 6 (16, 1) 3039 4049 18, 9 20, 0 (18, 9) 4049 5059 18, 5 (18, 3) (20, 7) 5059 60+ 16, 8 24, 1 32, 7 60+ Ker je bil delež starejših turistov tako velik, je bil nadpovprečno velik tudi delež upokojencev in je znašal kar 39, 5 %, kar je za 18, 3 odstotne točke nad povprečjem, ki velja za vse tuje turiste v Sloveniji v anketnem obdobju. Delež zaposlenih ali samozaposlenih avstrijskih turistov pa se je v primeijavi z letom 1997 zmanjšal za skoraj 10 odstotnih točk. Because the share of older tourists is so big, the share of retired persons is also big. Retired persons represent 39. 5% of tourists from Austria, vvhich is 18. 3 percentage points above the average for ali foreign tourists in Slovenia. The share of employed and selfemployed Austrian tourists decreased by almost 10 percentage points compared to 1997. Tabela 59: Struktura avstrijskih turistov po zaposlitvenem statusu, 1994, 1997 in 2000 Table 59: Structure of Austrian tourists by employment status, 1994, 1997 and 2000 % 1994 1997 2000 Zaposleni, samozaposleni Upokojenec, rentnik Študent, dijak Drugo 65, 1 19, 6 0-2) (6, 1) 63, 1 28, 7 (7, 2) 53, 7 39, 5 ((3, 9)) Employed, selfemployed Retired Študent or person in education Other STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBUC OF SLOVENIA Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 49 Tabela 60: Struktura avstrijskih turistov, ki so zaposleni, samozaposleni ali upokojeni, po poklicnih skupinah, 1997 in 2000 Table 60: Structure of Austrian tourists who are employed, selfemployed or retired by occupational groups, 1997 and 2000 % 1997 Visoki uradnik, menedžer (12, 8) Strokovnjak (inženir, profesor) 23, 0 Tehnik, strokovni sodelavec (15, 0) Uradnik (16, 9) Delavec v storitvah, trgovini (17, 1) Delavec v industriji, obrti (9. 7) Drugi poklici ((5. 5)) 36, 4 % avstrijskih turistov, ki so bili v anketnem obdobju v Sloveniji, živi na podeželju, odstotno točko manj pa v mestih z več kot 200 tisoč prebivalci. Ostali živijo v manjših mestih. Delež teh turistov je kar za 13, 3 odstotne točke manjši kot leta 1 997. 2000 (13. 6) Senior officials, managers (16. 7) Professionals (engineers, professors) (17. 7) Technicians and associate professionals (12. 8) Clerics (11. 1) Service and sales workers (12, 3) lndustry and craft vvorkers (1 5. 9) other occupations 36. 4% of Austrian tourists who visited Slovenia during the survey period live in the countryside and one percentage point less live in cities with over 200, 000 inhabitants. The rest live in smaller cities. Their share is 13. 3 percentage points lovverthan in 1997. Tabela 61: Struktura avstrijskih turistov po njihovem življenjskem okolju, 1994, 1997 in 2000 Table 61 : Structure of Austrian tourists by their everyday environment, 1 994, 1 997 and 2000 % 1994 1997 2000 Podeželje Mesto z manj kot 200 000 prebivalci Mesto z več kot 200 000 prebivalci 25, 5 37. 7 36. 8 26. 1 41, 7 32. 2 36, 4 28, 4 35, 2 Countryside City vvith less than 200, 000 inhabitants City vvith over 200, 000 inhabitants Slaba polovica avstrijskih turistov je v Slovenijo pripotovala s partnerjem ali partnerko, 13 % pa z družino. Za 5 odstotnih točk je bilo več avstrijskih turistov, ki so potovali v družbi s prijatelji. Less than a half of tourists from Austria came to Slovenia vvith a partner and 13% came vvith family or other relatives. There were 5 percentage points more Austrian tourists who travelled vvith their friends. Tabela 62: Struktura avstrijskih turistov po tem, ali so potovali sami ali v družbi, 1994, 1997 in 2000 Table 62: Structure of Austrian tourists by travelling company, 1994, 1997 and 2000 % 1994 1997 2000 Sam S partnerjem, partnerko Z družino ali drugimi sorodniki S prijatelji 13, 2 39, 4 34. 2 13. 3 21. 5 48. 6 (15, 5) (14, 3) (19, 9) 47, 7 (13, 3) (19, 1) Alone With partner With family or other relatives With friends 5. 3. 2 Podatki o prihodu in bivanju avstrijskih turistov Skoraj tri četrtine avstrijskih turistov je v Slovenijo pripotovalo na počitnice. To je delež, ki je najvišji med vsemi pomembnejšimi državami in povprečjem za vse tuje turiste v anketnem obdobju. 5. 3. 2 Data on arrival and stay of Austrian tourists Almost three quarters of Austrian tourists came to Slovenia to spend their holidays. This is the biggest share of ali important countries and high above the average for aH foreign tourists. Tabela 63: Struktura avstrijskih turistov po osnovnem razlogu za prihod v Slovenijo, 1997 in 2000 Table 63: Structure of Austrian tourists by main reason for coming to Slovenia, 1997 and 2000 % 1997 2000 Počitnice in obiski sorodnikov in prijateljev Poslovni in izobraževalni razlogi Tranzit Drugo 80, 6 (8, 2) (8. 2) ((3, 0)) 78, 0 (9, 4) ((9, 0)) Holidays and visiting relatives and friends Business and educational reasons Transit Other reasons STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBUC OF SLOVENIA 50 63, 6 % avstrijskih turistov je v Slovenijo pripotovalo z osebnim avtomobilom ali kombijem, kar 22, 9 % pa z avtobusom. Ta delež je v primerjavi z drugimi državami najvišji in skoraj za 9 odstotnih točk nad povprečjem. Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 63. 6% of Austrian tourists came to Slovenia by car or van and 22. 9% came by bus. This share is the highest compared to other countries and almost 9 percentage points higher than the average. Tabela 64: Struktura avstrijskih turistov po vrsti prevoznega sredstva, 1997 in 2000 Table 64: Structure of Austrian tourists by means of transport, 1997 and 2000 % 1997 2000 Avto, kombi 71, 4 63, 6 Car, van Avtodom (3, 7) (6, 5) Campervan Avtobus 21, 4 22, 9 Bus, coach Drugo (3. 5) (7. 0) Other 81 % avstrijskih turistov se je v glavnem prehranjevalo v nastanitvenih objektih, kjer so bivali, in v gostinskih lokalih. Deleži se v primerjavi z letom 1997 niso bistveno spremenili. 81% of tourists from Austria mainly ate their meals in accommodation establishments and resta. urants. Compared to 1997 the share did not change much. Tabela 65: Struktura avstrijskih turistov po načinu prehranjevanja, 1997 in 2000 Table 65: Structure of Austrian tourists by taking of meals, 1997 and 2000 % 1997 2000 V nastanitvenem objektu V gostinskih lokalih Lastna priprava hrane Kombinirano: lastna priprava in v gostinskih lokalih 48, 2 35, 9 ((1, 7)) 14, 2 46, 3 35, 1 (16, 0) In the accommodation establishment In restaurants Own cooking In restaurants and own cooking Dobra tretjina je v Sloveniji prenočila od 4do 7krat, povprečno število prenočitev pa je znašalo 7, 9; 5, 9 pa je povprečno število prenočitev v kraju anketiranja. V primerjavi z letom 1 997 je bilo več avstrijskih turistov, ki so v Sloveniji prenočili več kot 8krat in manj turistov, ki so prenočili od 1do 3krat. Over a third of Austrian tourists spent 4-7 nights in Slovenia. The average number of nights spent in Slovenia was 7. 9 and in the plače of intervievv 5. 9. Compared to 1997, more Austrian tourists spent 8 or more nights and less Austrian tourists spent 1-3 nights. Tabela 66: Struktura avstrijskih turistov po številu prenočitev v Sloveniji in v kraju anketiranja, 1994, 1997 in 2000 Table 66: Structure of Austrian tourists by number of overnight stays in Slovenia and in the plače of intervievv, 1994, 1997 and 2000 % Število prenočitev Number of overnight stays I-3 4-7 810 II14 15+ 1994 34, 9 42, 8 (10, 2) (9, 5) ((2, 6)) V Sloveniji In Slovenia 1997 41, 3 39, 7 (7, 2) (7, 9) (3, 8) 2000 36, 3 38, 9 (9, 9) (8, 8) (6, 1) 1994 50, 5 36, 5 (8, 0) ((3, 6)) «1. 4» V kraju anketiranja In the plače of intervievv 1997 45, 8 38, 1 (7, 7) (6, 5) «1. 9» 2000 48. 7 32. 8 (6, 8) (6, 8) (4, 8) 5. 3. 3 Podatki o prihodu in bivanju avstrijskih počitniških turistov Kot smo že napisali, je bil delež počitniških turistov, ki so prišli iz Avstrije največji med vsemi ostalimi primerjanimi državami. Za avstrijske počitniške turiste so bili najpomembnejši naslednji motivi: možnosti za mir in počitek, naravne lepote in podnebne razmere v Sloveniji. Vrstni red in deleži motivov so se znatno spremenili. Posledica večjega deleža starejših turistov je prvo mesto motiva "mir in počitek" ter visoka uvrstitev motiva "zdravstvene storitve v zdraviliščih" . 5. 3. 3 Data on arrival and stay of Austrian holidaymakers As mentioned, the share of holidaymakers from Austria is the biggest of aH countries. For Austrian holidaymakers the following motives were most important: calmness, possibilities to rest, natural beauties and climate. The order and shares of motives changed considerably. The result of the higher share of older tourists is the first plače of the motive calmness and possibilities to rest and high ranking of the motive medical services in health resorts. STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE 0F THE REPUBUC OF SLOVENIA Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 51 Tabela 67: Deleži motivov po pomembnosti pri odločitvi avstrijskih turistov za počitnice v Sloveniji, 1997 in 2000 Table 67: Shares of motives by importance for decision of Austrian tourists to spend holidays in Slovenia, 1997 and 2000 % 1997 2000 Mir, počitek Naravne lepote Podnebne razmere Zdravstvene storitve v zdraviliščih Bližina turistovega bivališča Cene Rekreativne dejavnosti Kulturne znamenitosti in prireditve Nezdravstvene storitve v zdraviliščih Igre na srečo Možnosti za zabavo Nakupovanje Drugi motivi 28, 2 13, 4 34, 9 (4, 0) (5, 5) (3, 9) ((2, 5)) (4, 3) 21 .8 Calmness, possibilities to rest 16. 9 Natural beauties 15. 5 Climate 10. 6 Medical services in health resorts 8, 3 The vicinity of tourisfs residence (7. 0) Prices (6, 4) Recreational activities (6. 1) Cultural sights and performances ((2, 2)) Nonmedical services in health resorts Gambling Possibilities for entertainment Shopping Other motives 30 % avstrijskih turistov se je pri organizaciji svojih počitnic obrnilo na turistične agencije. Od teh jih je 67 % kupilo počitniški paket, ostalim pa so turistične agencije organizirale le prenočevanje. Več kot 67 % avstrijskih turistov je v Slovenijo na počitnice pripotovalo brez pomoči turističnih agencij. 45 % leteh je samih rezerviralo prenočišče, enak delež jih je pripotoval brez vnaprejšnje rezervacije, 10 % pa jih je pripotovalo v organizaciji klubov, društev. 30% of Austrian tourists tumed to travel agencies to help them organise their holidays in Slovenia. 67% of them bought package tours, vvhile the other used travel agencies only for booking. More than 67% of Austrian tourists came to Slovenia vvithout the help of travel agencies. 45% of them booked accommodation themselves, 45% came here vvithout prior booking and for 1 0% holidays were organised by clubs and other organisations. Slika 10: Chart 10: Struktura avstrijskih počitniških turistov, ki se pri organizaciji počitnic niso obrnili na turistične agencije, po načinu organizacije prenočitve, 2000 Structure of Austrian holidaymakers who did not use travel agencies for organising their holidays, by method of organising holidays, 2000 v organizaciji kluba društva organised byclub, association 10% brez rezervacije without booking 45% neposredna rezervacija direct booking 45% 32 % avstrijskih turistov se je za počitnice v Sloveniji odločilo manj kot en mesec pred predvidenim odhodom in prav toliko v času od 1 do 3 mesecev pred predvidenim odhodom. Ostali so se odločili za počitnice v Sloveniji več kot 3 mesece pred predvidenim odhodom. 32% of Austrian tourists decided to spend their holidays in Slovenia less than a month before departure and the shame share decided 1-3 months before departure. The rest decided over 3 months before coming to Slovenia. STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE 0F THE REPUBLIC OF SLOVENIA 52 Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 Tabela 68: Struktura avstrijskih počitniških turistov glede na čas od odločitve za počitnice v Sloveniji do prihoda, 1994, 1997 in 2000 Table 68: Structure of Austrian ho!idaymakers by the time from taking the decision on spending holidays in Slovenia and actual arrival to Slovenia, 1994, 1997 and 2000 % 1994 1997 2000 Pred manj kot 1 mesecem Pred 1 do 3 meseci Pred 3 do 6 meseci Pred več kot 6 meseci 39, 7 31, 9 (12, 8) (15, 6) 33, 0 31, 4 21, 3 14, 2 32, 0 31, 7 (17, 6) (18, 8) Less than a month ago Between 1 and 3 months ago Between 3 and 6 months ago Over 6 months ago Polovica avstrijskih turistov se je za počitnice v Sloveniji odločila na podlagi osebnih izkušenj, 30 % pa na priporočila sorodnikov in prijateljev. A half of tourists from Austria decided to spend their holidays in Slovenia on the basis of their personal experience and 30% on the basis of recommendations from relatives or friends. Tabela 69: Struktura avstrijskih počitniških turistov glede na vir informacij o možnostih počitnic v Sloveniji, 1994, 1997 in 2000 Table 69: Structure of Austrian holidaymakers by source of information on the possibility to spend holidays in Slovenia, 1994, 1997 and 2000 % 1994 1997 2000 Osebne izkušnje Priporočila sorodnikov ali prijateljev Propagandno gradivo, plakati, oglasi Mediji (časopisi, RTV, filmi, internet) Potovalne agencije Razstave, sejmi Drugo 44. 8 32. 9 (0, 6)) ((7, 9)) ((8, 6)) 45, 7 33, 1 (7, 6) ((2, 7)) (8, 4) 50, 0 Personal experience (29, 8) Recommendations from relatives or friends Advertising material, posters, advertisements ((3, 7)) Mass media (newspapers, radio, TV, films, Internet) ((6, 1)) Travel agencies EKhibitions, fairs Other Tako kot pri italijanskih turistih je tudi pri avstrijskih nizek delež turistov, ki so bili prvič na počitnicah v Sloveniji. Ta delež znaša le slabih 23 %, deležza vse tuje turiste v anketnem obdobju pa znaša 42, 5 %. The same as for Italian tourists, the share of Austrian tourists spending holidays in Slovenia for the first time is also low (about 23%), vvhile the average share for ali foreign tourists is 42. 5%. Tabela 70: Struktura avstrijskih počitniških turistov glede na to, kolikokrat so bili že na počitnicah v Sloveniji in kraju anketiranja, 1997 in 2000 Table 70: Structure of Austrian holidaymakers by how many times they spent their holidays in Slovenia and in the plače of interview1 1 997 and 2000 % V Sloveniji In Slovenia 1997 2000 V kraju anketiranja In the plače of interview 1997 2000 Prvič 21, 2 (22, 9) 12krat 23, 7 (23, 3) 35krat 25, 7 (17, 6) 69krat (6, 1) ((6, 8)) 1019krat 12, 3 (16, 6) 20in večkrat (11. 0) (12, 8) 37. 8 41, 6 First time 28. 9 (19, 9) 1-2 times 13, 5 (13, 2) 3-5 times (4, 3) ((6, 4)) 6-9 times (8, 6) (7, 9) 1019 times (7, 0) (11, 0) 20 times or more Le slabih 10 % avstrijskih turistov je pred počitnicami uporabilo internet, večinoma le za pridobitev informacij o Sloveniji. Kar 72 % avstrijskih turistov je izjavilo, da v zadnjih letih nestabilne varnostne razmere na območju nekdanje Jugoslavije niso vplivale na njihovo odločitev za počitnice v Sloveniji. Ta delež je najvišji v primerjavi z ostalimi državami, s katerimi smo primerjali odgovore, in za dobrih Only about 10% of Austrian tourists used the Internet before coming to Slovenia. Most of them used it only to obtain information about our country. 72% of Austrian tourists declared that unstable safety conditions on the temtory of former Vugoslavia had no influence on their decision to spend holidays in Slovenia. This is the highest share of aH countries covered by the survey, vvhile compared to aH foreign tourists it is over 10 STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBUC OF SLOVENIA Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 53 10 odstotnih točk nad deležem, ki velja za vse tuje turiste v anketnem obdobju. 92 % avstrijskih turistov bi še prišlo na počitnice v Slovenijo. Tudi v tem deležu so avstrijski turisti pred vsemi ostalimi turistično pomembnimi državami za Slovenijo. Od teh turistov pa bi jih kar 89 % prišlo v kraj anketiranja. 58 % avstrijskih počitniških turistov je v Slovenijo pripotovalo z osebnimi avtomobili, 29 % pa z avtobusi. Ta delež je visok v primerjavi z enakimi deleži turistov iz drugih držav. percentage points above the average. 92% of Austrian tourists vvould spend their holidays in Slovenia again. This is also the biggest share of aH surveyed countries. 89% of them vvould again come to the plače of interview. 58% of Austrian holidaymakers came to Slovenia by car and 29% by bus. This share is very high compared to other countries. Slika 11: Struktura avstrijskih počitniških turistov po vrsti prevoznega sredstva, 2000 Chart 11: Structure of Austrian holiday tourists by means of transport, 2000 drugo other avtobus bus, coach 29% | avto, kombi car, van 53% avtodom campervan 7% STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE 0F THE REPUBUC OF SLOVENIA 54 Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 5. 3. 4 Vtisi avstrijskih turistov o bivanju v Sloveniji in njihova ocena naše turistične ponudbe Ker je bil velik delež avstrijskih turistov že na počitnicah v Sloveniji, je skoraj 63 % turistov ocenilo, da je v Sloveniji raven turistične ponudbe taka, kot so jo pričakovali. Skoraj 37 % avstrijskih turistov pa je ocenilo slovensko turistično ponudbo za boljšo kot so pred prihodom pričakovali. Pri ocenjevanju elementov turistične ponudbe so avstrijski turisti največkrat izrazili svojo oceno o možnostih sporazumevanja v tujih jezikih, kakovosti gostinskih storitev, gostoljubnosti prebivalstva, razmerju cenakakovost in ravni čistoče. Največkrat pa so ostali neocenjeni kakovost lokalnega prometa, poštne in telekomunikacijske storitve in možnosti za ogled kulturnih prireditev. Največ pozitivnih točk (4 in 5) so dobili naslednji elementi: osebna varnost med bivanjem v Sloveniji, gostoljubnost prebivalstva, možnost sporazumevanja v tujih jezikih, kakovost gostinskih storitev ter mir in tišina. Največkrat pa so negativne ocene (1 in 2) dobili elementi: možnosti za razvedrilo in zabavo, možnosti za nakupovanje ter kakovost cest in storitve ob cestah. 5. 3. 4 Impressions of Austrian tourists on staying in Slovenia and their evaluation of our tourist offer Because the share of Austrian tourists who have already spent their holidays in Slovenia is rather big, it is not surprising that almost 63% of tourists evaluated tourists offer in Slovenia as what they expected it to be. Almost 37% of tourists said that our tourist offer was better than they expected before arrival. In evaluating the elements of our tourist offer, Austrian tourists most often rated the possibility of communicating in foreign languages, the quality of services in restaurants, the hospitality of the Slovenians, the pricequality ratio and the maintained level of hygiene. Least frequently rated elements were the quality of the local transport means, post and telecommunication services and the quality of cultural performances and availability of tickets. The best rated (4 and 5 points) elements were the feeling of personal safety during the stay in Slovenia, the hospitality of the Slovenians, the possibility of communicating in foreign languages, the quality of services in restaurants, and silence and calmness. The worst rated (1 and 2 points) were arrangements made for entertainment and amusement, shopping opportunities, and the quality of roads and roadside services Tabela 71: Struktura elementov turistične ponudbe glede na oceno, ki so jim jo prisodili avstrijski turisti na podlagi svojih vtisov o Sloveniji, 2000 Table 71 : Structure of elements of the tourist offer evaluated by Austrian tourists on the basis of their impressions about Slovenia, 2000 % Zelo pozitivno Very positive Zelo negativno Very negative 1 Ne more oceniti Cannot evaluate Kakovost cest in storitve ob cestah (11, 4) 28, 7 38, 5 Kakovost lokalnega prometa (6, 7) 21, 7 (20, 8) Poštne in telekomunikacijske storitve (18, 6) 24, 5 (12, 5) Urejenost kulturnih znamenitosti (21, 3) 37, 1 (15, 5) Urejenost naravnih znamenitosti 30, 2 36, 3 (12, 4) Možnosti za različne izlete 33, 7 33, 9 (9, 0) Turistične informacije 28, 6 33, 6 (17, 7) Možnosti za nakupovanje (13, 3) 27, 8 30, 3 Možnosti za razvedrilo in zabavo (19, 0) 27, 9 (15, 6) Možnosti za ogled kulturnih prireditev (11, 9) 28, 6 (16, 3) Možnosti rekreativnih aktivnosti 28, 9 31, 4 (11, 1) Primernost za družinske počitnice 36, 5 27, 4 ((6, 9)) Mir in tišina 49, 2 26, 2 (13, 5) Kakovost okolja 31, 0 39, 9 (15, 9) Gostoljubnost prebivalstva 55, 1 30, 3 ((8, 4)) Možnost sporazumevanja v tujih jezikih 51, 2 29, 7 (9, 6) Osebna varnost med bivanjem v 49, 9 36, 8 ((5, 2)) Sloveniji Raven čistoče 38, 9 36, 4 (13, 8) Kakovost gostinskih storitev 34, 7 41, 3 (18, 1) Razmerje cenakakovost 28, 5 43, 6 (20, 3) ((6, 7)) ((8, 2)) ((8, 2)) ((6, 8)) (12, 7) Quality of roads and roadside services (wayside rests, garages) 49. 4 Quality of the local transport means 40, 8 Quality of post and telecommunication services (24. 7) Maintainance of historical and cultural attractions (20, 3) Maintainance of natural phenomena (21 ,3) Options for different excursions (18. 0) Availability of uptodate tourist information (18. 8) Shopping opportunities (27. 1) Arrangements made for entertainment and amusement 35, 7 Quality of cultural performances and availability of tickets 27, 0 Possibility of recreational actvities 28. 5 Suitability for family holidays ((8, 9)) Silence and calmness (11, 1) Qualityoftheenvironment ((5, 2)) Hospitality of the Slovenians ((4, 9)) Possibility of communicating in foreign languages (8, 0) Feeling of personal safety during the stay in Slovenia ((7, 6)) Maintained level of hygiene ((5, 1 )) Quality of services in restaurants ((7, 5)) The pricequality ratio /m j STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBUC OF SLOVENIA Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 55 5. 3. 5 Izdatki avstrijskih turistov v Sloveniji Večina avstrijskih turistov je s cenami v Sloveniji kar dobro seznanjena, saj jih je skoraj 82 % izjavilo, da so bili njihovi stroški v mejah pričakovanj. 5. 3. 5 Expenditure of Austrian tourists in Slovenia Most tourists from Austria are well acquainted with prices in Slovenia, since almost 82% said that their expenses were vvithin expectations. Tabela 72: Struktura avstrijskih turistov po oceni pričakovanih stroškov, 1994, 1997 in 2000 Table 72: Structure of Austrian tourists by evaluation of planned expenses, 1994, 1997 and 2000 % 1994 1997 2000 V mejah pričakovanja Večji od pričakovanih Manjši od pričakovanih 76, 2 18, 2 (5, 6) 80, 2 16, 6 (3, 2) 81, 8 (12. 8) ((5, 5)) Such as planned Higherthan planned Lower than planned Avstrijski turist je za prihod v Slovenijo in vrnitev porabil povprečno 6 926 tolarjev, če pa se je pripeljal z osebnim avtomobilom ali kombijem pa dobrih 7 226 tolarjev. Povprečno dnevno je avstrijski turist v Sloveniji porabil skoraj 15 000 tolarjev. Če je bival v hotelu, je ta znesek znašal 1 6 600 tolarjev, če pa je bival v kampu, je povprečno dnevno porabil 5 700 tolarjev. Turisti, ki so bili na počitnicah, so povprečno dnevno porabili slabih 14 500 tolarjev. Poslovni turisti pa so porabili povprečno dnevno 1 9 tisoč tolarjev. Avstrijski turist je plačal za počitniški paket, ki je zajemal dobrih 9 prenočitev, povprečno 66 650 tolarjev, kar pomeni povprečno 8 550 tolaijev na dan. 62 % avstrijskih turistov je v Sloveniji v glavnem plačevalo svoje račune s tolarji, ki so jih kupili v Sloveniji, 23, 5 % pa jih je plačevalo s kreditnimi karticami. Kakor v povprečju in pri vseh posebej prikazanih državah, se je tudi pri avstrijskih turistih zmanjšal delež tistih turistov, ki so plačevali z gotovino, povečal pa delež tistih, ki so plačevali s kreditnimi karticami. Austrian tourists spent on average 6, 926 tolars for transport to Slovenia and back. If they travelled by car or van they spent on average SIT 7, 226. Average daily expense of Austrian tourists in Slovenia was almost 15, 000 tolars. If they stayed in a hotel, they spent on average SIT 16, 600 and if they stayed in campsites they spent SIT 5, 700 per day. Tourists on holidays spent on average slightly less than SIT 14, 500. Business tourists spent SIT 19, 000 per day. Austrian tourists paid on average SIT 66, 650 for a package tour, vvhich included slightly more than 9 nights. This means that the average dai!y cost of a package tour was SIT 8, 550. 62% of Austrian tourists paid their bills in tolars exchanged in Slovenia and 23. 5% paid with credit cards. The share of tourists paying in cash decreased and the share of credit card users increased, vvhich is the general trend in ali countries covered by the survey. Tabela 73: Struktura avstrijskih turistov po načinu plačevanja, 1997 in 2000 Table 73: Structure of Austrian tourists by method of payment, 1997 and 2000 % 1997 2000 S tolarji, zamenjanimi v Sloveniji S seboj prinesenimi tolarji Z gotovino v tuji valuti S kreditnimi karticami 74, 8 (3, 5) (7, 4) 14, 3 62, 1 Tolars exchanged in Slovenia ((5, 7)) Tolars brought along (8, 7) Cash in foreign currency (23, 5) Credit cards STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBUC OF SLOVENIA 56 Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 6. ZNAČILNOSTI TURISTOV PO VRSTAH KRAJEV 6. 1 Ljubljana 6. 1. 1 Socialnodemografske značilnosti turistov v Ljubljani Kakor v letih 1994 in 1997 je tudi v tem anketnem obdobju prišlo v Ljubljano največ turistov iz Italije, le malo manj iz Velike Britanije in Nemčije. V prejšnjih anketnih letih je bil delež italijanskih turistov večji od petine, tokrat pa je znašal le dobrih 13 %, povečali pa so se deleži ostalih držav. Spremenjen je tudi vrstni red držav. Najbolj se je povečal delež turistov iz Velike Britanije. 6. CHARACTERISTICS OF TOURISTS BY TYPE OF RESORT 6. 1 Ljubljana 6. 1. 1 Sociodemographic characteristics of tourists in Ljubljana As in 1994 and 1997, in this survey period too most foreign tourists in Ljubljana came from ltaly. The shares of tourists from the United Kingdom and Germany are only slightly smaller. In previous survey periods the share of Italian tourists was over 20%, while this time it was only 13%. On the other hand the shares of other countries increased. The order of countries is also changed. The share of tourists from the UK increased considerably. Tabela 74: Deleži tujih turistov, anketiranih v Ljubljani, po državah, 1994, 1997 in 2000 Table 74: Shares of foreign tourists intervievved in Ljubljana, by countries, 1994, 1997 and 2000 % 1994 1997 2000 Italija Velika Britanija Nemčija Združene države Hrvaška Avstrija Francija Madžarska Nizozemska Druge države 22, 5 (12, 3) (10, 3) (10, 6) ((2, 2)) 41, 8 23, 6 (3, 1) 11, 2 (5, 9) (4, 6) (6. 1) (5, 6) (6, 1) ((1, 8)) 32, 0 (13, 4) (12, 7) (11, 6) (9, 1) (8, 4) (7, 8) (5, 0) ((4, 0)) ((3, 7)) 24, 4 ltaly United Kingdom Germany United States Croatia Austria France Hungary Netherlands Other countries Kot leta 1997 je tudi leta 2000 pripotovalo v Ljubljano največ turistov v starostni skupini od 40 do 49 let. V ostalih vrstah krajev je bil delež teh turistov bistveno manjši. Petina turistov v Ljubljani je bila stara od 30 do 39 let. V primeijavi z letom 1997 jih je bilo za dobrih 6 odstotnih točk manj. As in 1997, most tourists in Ljubljana were 4049 years old. In other resorts was the share of these tourists a lot lower. A fifth of tourists in Ljublana were 3039 years old. Compared to 1997 their share decreased by over 6 percentage points. Tabela 75: Struktura turistov v Ljubljani po starostnih skupinah, 1994, 1997 in 2000 Table 75: Structure of tourists in Ljubljana by age groups, 1994, 1997 and 2000 % 1994 1997 2000 Do 19 let Up to 19 2029 23, 9 16, 3 17, 9 2029 3039 27, 9 26, 6 20, 3 3039 4049 22, 8 34, 4 35, 3 4049 5059 17, 2 16, 6 (17, 3) 5059 60+ ((6, 7)) (5, 2) (7, 5) 60+ Skoraj tri četrtine turistov je bilo zaposlenih ali samozaposlenih, kar je v primerjavi s povprečjem za vse turiste in z drugimi kraji še vedno največ, vendar se je delež v primeijavi z letom 1997 zmanjšal za 10 odstotnih točk. Skoraj dvakrat večji pa je delež študentov ali dijakov. Almost three quarters of tourists were employed or selfemployed, vvhich is the biggest share compared to the average for ali tourists and to other resorts, but almost 1 0 percentage points less than in 1997. The share of students or persons in education was almost tvvice as big as in 1997. STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE RE PUBLIC OF SLOVENIA Rezultati raziskovanj št. 758/2001 Resutts of Surveys No 758/2001 57 Tabela 76: Struktura turistov v Ljubljani po zaposlitvenem statusu, 1994, 1997 in 2000 Table 76: Structure of tourists in Ljubljana by employment status, 1994, 1997 and 2000 % 1994 1997 2000 Zaposleni, samozaposleni Upokojenec, rentnik Študent, dijak Drugo 80, 4 (8, 2) ((6, 7)) ((4, 7)) 83, 5 (7, 4) (5, 6) ((3, 5)) 73, 5 (9, 7) (10, 3) (6, 5) Employed, selfemployed Retired Študent or person in education Other Deleži posameznih poklicnih skupin so se v primerjavi z Compared to 1997, the shares of more demanding letom 1997 spremenili: deleži zahtevnejših poklicev so occupations are smaller. manjši. Tabela 77: Poklicna struktura zaposlenih, samozapošlenih ali upokojenih turistov v Ljubljani, 1997 in 2000 Table 77: Occupational structure of employed, selfemployed or retired tourists in Ljubljana, 1997 and 2000 % 1997 2000 Visoki uradnik, menedžer Strokovnjak (inženir, profesor) Tehnik, strokovni sodelavec Uradnik Delavec v storitvah, trgovini Delavec v industriji, obrti Drugi poklici 21. 3 28, 6 17. 4 13, 9 (7, 6) (4, 6) (6, 6) 20, 4 21, 7 (16, 0) (11. 5) (13. 6) ((5, 2)) (11. 6) Senior officials, managers Professionals (engineers, professors) Technicians and associate professionals Clerks Service and sales workers lndustry and crafl workers Other occupations Več kot polovica turistov, ki so bili anketirani v Ljubljani, živi v mestih z več kot 200 tisoč prebivalci, le 13 % pa na podeželju. Oba deleža sta daleč od povprečja: prvi nad, drugi pa pod povprečjem. More than a half of tourists intervievved in Ljubljana live in cities with over 200, 000 inhabitants and only 13% live in the countryside. Both shares are far off the average: the first one high above and the second one way below. Tabela 78: Struktura turistov v Ljubljani po njihovem življenjskem okolju, 1994, 1997 in 2000 Table 78: Structure of tourists in Ljubljana by their everyday environment, 1994, 1997 and 2000 % 1994 1997 2000 Podeželje Mesto z manj kot 200 000 prebivalci Mesto z več kot 200 000 prebivalci 17, 0 12, 4 (13, 2) 26, 9 27, 1 29, 6 56, 2 60, 5 57, 3 Countryside City with less than 200, 000 inhabitants City with over 200, 000 inhabitants 42, 5 % turistov je pripotovalo samih, kar je za dobrih 20 odstotnih točk manj kot leta 1997. Dobra četrtina je pripotovala s partnerjem ali partnerko. Najbolj se je povečal delež tistih turistov, ki so pripotovali s prijatelji. 42. 5% of tourists travelled alone, which is over 20 percentage points less than in 1997. Over a quarter of tourists came with a partner. The share of tourists travelling with friends increased most. Tabela 79: Struktura turistov v Ljubljani po tem, ali so potovali sami ali v družbi, 1994, 1997 in 2000 Table 79: Structure of tourists in Ljubljana by travelling company, 1994, 1997 and 2000 % 1994 1997 2000 Sam S partnerjem, partnerko Z družino ali drugimi sorodniki S prijatelji 54, 0 24, 4 (10, 3) (11. 3) 64. 4 22. 5 (7, 2) (6, 0) 42, 5 27, 7 (13, 6) 16, 1 Alone With partner With family or other relatives With friends STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBUC OF SLOVENIA 58 Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 6. 1. 2 Podatki o prihodu in bivanju tujih turistov v Ljubljani Skoraj 42 % turistov je v Ljubljano pripotovalo zaradi poslovnih ali izobraževalnih razlogov. Kar 1 1 % turistov je prišlo na obisk k sorodnikom ali prijateljem. Oba deleža sta v primerjavi z deleži v ostalih vrstah krajev nadpovprečna, podpovprečen pa je seveda delež turistov, katerih glavni razlog za prihod so bile počitnice. 6. 1. 2 Data on arrival and stay of foreign tourists in Ljubljana Almost 42% of tourists came to Ljubljana for business or educational reasons and 11% came to visit relatives or friends. Both shares are above average compared to other resorts. The share of tourists whose main reason was holidays is, of course, belovv the average. Slika 12: Tuji turisti v Ljubljani po glavnem razlogu za prihod v Slovenijo, 2000 Chart 12: Foreign tourists in Ljubljana by main reason for coming to Slovenia, 2000 tranzit transit 12% počitnice , . ^ holidavs drugi razlogi 27%' other reasons 0 obisk sorodnikov ali , prijateljev visiting relatives and friends IgpP^ j pos|j a, j 1 1 % / 1 1 /0 \ / izobraževanje business or education 42% Skoraj polovica turistov je v Ljubljano pripotovala z letalom. Ta delež je dvakrat večji, kot je bil leta 1994 ali 1997. Skoraj za polovico pa se je zmanjšal delež tistih turistov, ki so se pripeljali z osebnimi avtomobili ali kombiji. Almost a half of tourists came to Ljubljana by air. The share is twice as big as the shares in 1994 and 1997. The share of tourist travelling by car or van is smaller by almost a half. Tabela 80: Struktura turistov v Ljubljani po vrsti prevoznega sredstva, 1994, 1997 in 2000 Table 80: Structure of tourists in Ljubljana by means of transport, 1994, 1997 and 2000 % 1994 1997 2000 Avto, kombi Avtodom Avtobus Letalo Vlak Drugo 52, 4 (14, 6) 24, 2 ((5, 5)) (0, 3)) 63, 7 (8. 3) 21, 3 (4, 9) 37, 6 ((2, 3)) ((7, 3)) 48, 4 ((3, 1)) Car, van Campervan Bus, coach Aeroplane Train Other Skoraj tri četrtine turistov se je v Ljubljani prehranjevalo v Almost three quarters of tourists in Ljubljana ate their meals gostinskih lokalih, kar je za 10 odstotnih točk manj kot leta in restaurants, which is 10 percentage points less than in 1997. 1997. Tabela 81: Struktura turistov v Ljubljani po načinu prehranjevanja, 1997 in 2000 Table 81 : Structure of tourists in Ljubljana by taking of meals, 1997 and 2000 % 1997 2000 V nastanitvenem objektu V gostinskih lokalih Lastna priprava hrane Kombinirano: lastna priprava in v gostinskih lokalih 11, 6 78, 4 (4, 4) (5, 6) (14, 0) 68, 0 ((4, 9)) 13, 0 In the accommodation establishment In restaurants Own cooking In restaurants and own cooking J4/ /m j STATISTIČNI URAD REPUBLIKE SLOVENLLi STATISTICAL OFFICE OF THE HEPUBUC OF SLOVENIA Rezurtati raziskovanj Št. 758/2001 Resutts of Surveys No 758/2001 59 Tuji turisti so v Ljubljani prenočili 2, 9krat, leta 1997 pa le 2, 2krat. Za 5 odstotnih točk se je v primerjavi z letom 1997 povečalo število turistov, ki so v Ljubljani prenočili 4do 7krat. Foreign tourists spent on average 2. 9 nights in Ljubljana, while in 1997 they only spent 2. 2 nights. The number of tourists spending 4-7 nights grew by 5 percentage points compared to 1997. Tabela 82: Struktura turistov v Ljubljani po številu prenočitev, 1994, 1997 in 2000 Table 82: Structure of tourists in Ljubljana by number of overnight stays, 1994, 1997 and 2000 % Število prenočitev Number of overnight stays 1994 1997 2000 1-3 86, 6 4-7 (9, 4) 810 ((2, 0)) 11 + 6. 1. 3 Podatki o prihodu in bivanju počitniških turistov v Ljubljani Le četrtina (26, 9 %) v Ljubljani anketiranih turistov je v Slovenijo prišla na počitnice. Večina teh turistov se je v Ljubljani le ustavila na poti v drug kraj ali iz drugega kraja v Sloveniji, zato ne preseneča vrstni red najpomembnejših motivov pri odločitvi za počitnice v Sloveniji: naravne lepote Slovenije (29, 7 %), kulturne znamenitosti in prireditve (23, 0 %), možnosti za počitek in mir (12, 6 %) ter podnebne razmere v Sloveniji (12, 2 %). Več kot polovica v Ljubljani anketiranih turistov je v Slovenijo pripotovala s pomočjo turističnih agencij, kar je za približno 20 odstotnih točk več, kot so enaki deleži v ostalih vrstah krajev. Polovica turistov, ki so pripotovali s pomočjo turističnih agencij, je agencijam plačala počitniški paket, druga polovica pa je imela organizirano le prenočevanje. Dve tretjini turistov, anketiranih v Ljubljani, sta se za počitnice v Sloveniji odločili več kot 3 mesece pred prihodom, kar je nadpovprečno velik delež. Le 12 % turistov se je za počitnice v Sloveniji odločilo manj kot en mesec pred odhodom, kar je podpovprečen delež v primerjavi z drugimi vrstami turističnih krajev. 86, 2 81, 2 10, 7 15, 6 ((2, 1)) ((2, 1)) 6. 1. 3 Data on arrival and stay of holidaymakers in Ljubljana Only a quarter (26. 9%) of tourists intervievved in Ljubljana came to our capital to spend holidays. The majority of tourists only stopped in Ljubljana on their way to some other plače in Slovenia, therefore the order of most important motives for deciding to spend holidays in Slovenia is not surprising: natural beauties (29. 7%), cultural sights and performances (23. 0%), calmness and possibilities to rest (12. 6%) and climate (12. 2%). More than a half of tourists interviewed in Ljubljana came to Slovenia through travel agencies, vvhich is about 20 percentage points more than for other resorts. A half of tourists using the services of travel agencies had package tours and the other half only used agencies only to organise their accommodation. Two thirds of tourists intervievved in Ljubljana decided to spend their holidays in Slovenia more than 3 months before arrival, vvhich is an above average share. Only 12% of tourists decided less than a month before they actually left their countries, vvhich is belovv the average compared to other tourist resorts. Tabela 83: Struktura počitniških turistov, anketiranih v Ljubljani, glede na čas od odločitve za počitnice v Sloveniji do prihoda, 1994, 1997 in 2000 Table 83: Structure of ho!idaymakers intervievved in Ljubljana by the tirne from taking the decision on spending holidays in Slovenia and actual arrival to Slovenia, 1994, 1997 and 2000 % 1994 1997 2000 Pred manj kot 1 mesecem Pred 1 do 3 meseci Pred 3 do 6 meseci Pred več kot 6 meseci 38, 8 34, 3 (15. 4) (11. 5) (27, 3) 36, 9 (18, 0) (17, 8) ((11. 7)) (21, 5) (32, 2) (35, 5) Less than a month ago Behveen 1 and 3 months ago Between 3 and 6 months ago Over 6 months ago Tudi za turiste, ki smo jih anketirali v Ljubljani, so bile pri odločitvi za počitnice najpomembnejše osebne izkušnje ter priporočila sorodnikov in prijateljev. Kar 37 % v Ljubljani anketiranih turistov je pri organizaciji počitnic v Sloveniji uporabilo internet, od teh pa 80 % le za pridobitev informacij o Sloveniji. Skoraj 59 % v Ljubljani anketiranih turistov je bilo v Sloveniji prvič na počitnicah. Ta delež je daleč največji v primerjavi z enakimi deleži v drugih vrstah krajev. V primerjavi z letom For tourists intervievved in Ljubljana, personal experience and recommendations from relatives or friends vvere the most important factors for deciding to spend holidays here. 37% of tourists interviewed in Ljubljana used the Internet to organise holidays in Slovenia. 80% of them used the Internet only to obtain information about Slovenia. Almost 59% of tourists intervievved in Ljubljana vvere spending holidays in Slovenia for the first time. This share is by far the biggest compared to other resorts. Compared STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBUC OF SLOVENIA 60 Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 1 997 se je delež teh turistov povečal za 1 8 odstotnih točk. Še večji in tudi nadpovprečno velik pa je delež turistov, ki •so bili prvič v Ljubljani (70, 6 %). Ta delež se v primerjavi z letom 1997 ni bistveno povečal. to 1997, the share of these tourists increased by 18 percentage points. Even bigger and also above the average was the share of tourists who were first tirne visitors to Ljubljana (70. 6%). This share did not grow much compared to 1997. Tabela 84: Struktura v Ljubljani anketiranih počitniških turistov glede na to, kolikokrat so bili že na počitnicah v Sloveniji in v Ljubljani, 1997 in 2000 Table 84: Structure of holidaymakers intervievved in Ljubljana by how many times they spent their holidays in Slovenia and in Ljubljana, 1997 and 2000 % V Sloveniji In Slovenia 1997 2000 V Ljubljani In Ljubljana 1997 2000 Prvič 12krat 35krat 69krat 1019krat 20in večkrat 40, 8 39, 8 ((7, 1)) ((5, 8)) 58, 8 (24, 5) ((7, 1)) 68, 5 (23, 0) 70, 6 (25, 2) First tirne 1-2 times 3-5 times 6-9 times 1019 times 20 times or more 57 % v Ljubljani anketiranih turistov je izjavilo, da v zadnjih letih nestabilne varnostne razmere na območju nekdanje Jugoslavije niso vplivale na odločitev za počitnice v Sloveniji, skoraj 23 % pa jih je na vprašanje odgovorilo pritrdilno. 20 % jih je obkrožilo odgovor "ne vem, ne morem odgovoriti" . 67 % turistov bi še prišlo na počitnice v Slovenijo, od teh bi jih 70 % še prišlo v Ljubljano. Skoraj 42 % v Ljubljani anketiranih počitniških turistov je v Slovenijo pripotovalo z letalom. To je za skoraj 30 odstotnih točk večji delež, kot so enaki deleži za druge vrste krajev. Kot je nadpovprečen delež letalskih potnikov, je podpovprečen delež turistov, ki so se pripeljali z avtom ali kombijem. 57% of tourists intervievved in Ljubljana stated that unstable safety conditions on the territory of former Vugoslavia had no influence on their decision to spend holidays in Slovenia. Almost 23% of tourists said that they did influence their decision and 20% ansvvered that they do not know or did not wish to answer the question. 67% of tourists vvould spend their holidays in Slovenia again, and 70% of them vvould come to Ljubljana again. Almost 42% of holiday tourists intervievved in Ljubljana came to Slovenia by air. This is almost 30 percentage points more than for other tourist resorts. Since the share of air travellers is above the average, the share of tourist travelling by car and van is below the average. Slika 13: Struktura v Ljubljani anketiranih počitniških turistov po vrsti prevoznega sredstva, 2000 Chart 13: Structure of holidaymakers intervievved in Ljubljana by means of transport, 2000 avto, kombi car, van 23% letalo airplane 42% drugo other 9% avtodom campervan 5% avtobus bus, coach 22% STATISTIČNI URAD REPUBLIKE SLOVENIJI STATISTICAL OFFICE OF THE REPUBUC OF SLOVENIA Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 61 6. 1. 4 Vtisi v Ljubljani anketiranih turistov o bivanju v Sloveniji in njihova ocena naše turistične ponudbe 47 % v Ljubljani anketiranih turistov je izjavilo, da je njihov splošni vtis o Sloveniji boljši, kot so pred prihodom pričakovali, več kot polovica pa jih je izjavila, da so v mejah pričakovanega. Pri ocenjevanju elementov turistične ponudbe so v Ljubljani anketirani turisti največkrat ocenili kakovosti gostinskih storitev, možnost sporazumevanja v tujih jezikih in osebno varnost med bivanjem v Sloveniji. Največkrat pa so ostali neocenjeni: možnosti za ogled kulturnih prireditev, za različne izlete in rekreacijo. Največ pozitivnih točk (4 in 5) so pridobili: gostoljubnost prebivalstva, osebna varnost med bivanjem v Sloveniji, možnost sporazumevanja v tujih jezikih in raven čistoče. Največkrat pa so bile negativne ocene (1 in 2) za: kakovost cest in storitve ob cestah, možnosti za razvedrilo in zabavo ter rekreativne aktivnosti. 6. 1. 4 Impressions of tourists intervievved in Ljubljana on staying in Slovenia and their evaluation of our tourist offer 47% of tourists intervievved in Ljubljana stated that their general impressions about Slovenia are better than they expected before departure. More than a half stated that their expectations were met. In evaluating the elements of the tourist offer in Ljubljana, tourists most often rated the quality of services in restaurants, the possibility of communicating in foreign languages and the feeling of personal safety. Least frequently evaluated were the quality of cultural performances and availability of tickets, options for different excursions and the possibility of recreational activities. The best rated (4 and 5 points) were the hospitality of the Slovenians, the feeling of personal safety during the stay in Slovenia, the possibility of communicating in foreign languages and the maintained level of hygiene. The worst rated (1 and 2 points) were the quality of roads and roadside services, arrangements made for entertainment and amusement, and the possibility of recreational activities. Tabela 85: Struktura elementov turistične ponudbe glede na oceno, ki so jim jo prisodili v Ljubljani anketirani turisti na podlagi svojih vtisov o Sloveniji, 2000 Table 85: Structure of elements of the tourist offer evaluated by tourists intervievved in Ljubljana on the basis of their impressions about Slovenia, 2000 % Zelo pozitivno Very positive Zelo negativno Very negative 1 Ne more oceniti Cannot evaluate 30, 0 (10, 2) ((3, 5) Kakovost cest in storitve ob cestah (9, 5) 32, 1 29, 1 (8, 1 Kakovost lokalnega prometa (6, 7) 42, 8 19, 8 Poštne in telekomunikacijske storitve 21, 8 41, 8 15, 9 Urejenost kulturnih znamenitosti 22, 9 39, 8 (9, 4) Urejenost naravnih znamenitosti 26, 9 35, 2 (6, 1) Možnosti za različne izlete 21, 6 30, 6 (8, 6) Turistične informacije 30, 3 39, 8 (10, 0) Možnosti za nakupovanje 24, 8 37, 0 (16, 8) Možnosti za razvedrilo in zabavo 22, 4 33, 5 (8, 2) ((4, 5) Možnosti za ogled kulturnih prireditev 14, 7 Možnosti rekreativnih aktivnosti 16, 9 26, 9 13, 5 ((4, 4) Primernost za dolžinske počitnice 33, 8 23, 3 (6, 0) Mir in tišina 34, 9 40, 0 (11, 8) ((3, 6) Kakovost okolja 32, 9 42, 5 (9, 7) Gostoljubnost prebivalstva 58, 3 29, 1 (4, 6) Možnost sporazumevanja v tujih jezikih 39, 9 40, 0 (9, 8) Osebna varnost med bivanjem v Sloveniji 50, 1 37, 0 ((3, 3)) Raven čistoče 32, 7 45, 5 (9, 7) Kakovost gostinskih storitev 29, 8 46, 8 (13, 4) Razmerje cenakakovost 19, 9 42, 3 26, 3 (21. 2) Quality of roads and roadside services (wayside rests, garages) 30, 0 Quality of the local transport means (18. 3) Quality of post and telecommunication services 27, 8 Maintainance of historical and cultural attractions 31. 4 Maintainance of natural phenomena 37, 8 Options for different excursions (17, 8) Availability of uptodate tourist Information 20. 5 Shopping opportunities ((2, 8)) 28, 6 Arrangements made for entertainment and amusement 41 .6 Quality of cultural performances and availability of tickets 37. 5 Possibility of recreational activities 35. 6 Suitability for family holidays (9. 7) Silence and calmness (13, 0) Qualityoftheenvironment ((7, 4)) Hospitalityofthe Slovenians ((8, 4)) Possibility of communicating in foreign languages (9, 4) Feeling of personal safety during the stay in Slovenia (8. 8) Maintained leve! of hygiene (8, 4) Quality of services in restaurants (1 0, 2) The pricequality ratio STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBUC OF SLOVENIA 62 6. 1. 5 Izdatki turistov, anketiranih v Ljubljani Povprečno dnevno je turist, anketiran v Ljubljani, porabil 21 888 tolarjev, če je bival v hotelu, pa 22 720 tolarjev. V glavni sezoni je znašala povprečna dnevna poraba na turista 26 701 tolar, zunaj nje pa 17 049 tolarjev. Povprečno dnevno so največ porabili turisti iz Italije (27 448 SIT) in Nemčije (25 551 SIT). Več kot polovica v Ljubljani anketiranih turistov je svoje račune poravnavala s kreditnimi karticami, kar je za približno 30 odstotnih točk več, kot je enak delež v drugih vrstah krajev. Delež teh turistov se je v primerjavi z letom 1997 povečal za 23 odstotnih točk. Za približno 20 odstotnih točk je v primerjavi z drugimi vrstami krajev manjši delež tistih, ki so plačevali s tolarji, zamenjanimi v Sloveniji. Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 6. 1. 5 Expenditure of tourists intervievved in Ljubljana Tourists intervievved in Ljubljana spent on average 21, 888 tolars per day. If they stayed in a hotel, they spent SIT 22, 720 per day. In the high season, average daily expense per tourist was SIT 26, 701 and in the offseason SIT 17, 049. Tourists from ltaly and Germany were the biggest spenders with SIT 27, 448 and 25, 551 respectively. More than a half of tourists intervievved in Ljubljana paid their bills with credit cards, vvhich is about 30 percentage points more than in other resorts. The share increased by 23 percentage points compared to 1997. The share of tourists paying vvith tolars exchanged in Slovenia is about 20 percentage points lower than in other tourist resorts. Tabela 86: Struktura v Ljubljani anketiranih tujih turistov po načinu plačevanja, 1997 in 2000 Table 86: Structure of tourists intervievved in Ljubljana by method of payment, 1997 and 2000 % 1997 2000 S tolarji, zamenjanimi v Sloveniji S seboj prinesenimi tolaiji Z gotovino v tuji valuti S kreditnimi karticami 53, 4 39, 4 ((2, 0)) 14, 6 (5, 7) 30, 0 52, 9 Tolars exchanged in Slovenia Tolars brought along Cash in foreign currency Credit cards Za 22 % v Ljubljani anketiranih turistov so bili stroški višji, kot so pred prihodom pričakovali, za dve tretjini turistov pa v mejah njihovih pričakovanj. For 22% of tourists intervievved in Ljubljana costs were higher than they expected before arrival, vvhile for two thirds of tourists they vvere vvithin expectations. Tabela 87: Struktura v Ljubljani anketiranih turistov po oceni pričakovanih stroškov, 1994, 1997 in 2000 Table 87: Structure of tourists intervievved in Ljubljana by evaluation of planned expenses, 1994, 1997 and 2000 % 1994 1997 2000 V mejah pričakovanja Večji od pričakovanih Manjši od pričakovanih 67, 6 27, 2 ((5, 2)) 79, 4 14, 9 (5, 6) 66, 7 22, 1 (11, 2) Such as planned Higher than planned Lower than planned 6. 2 Zdraviliški kraji 6. 2. 1 Socialnodemografske značilnosti turistov v zdraviliških krajih V tem anketnem obdobju je prišlo v zdraviliške kraje največ turistov iz Nemčije in Avstrije. Leta 1 994 in 1 997 je bil vrstni red teh dveh držav obrnjen. Za 10 odstotnih točk več kot leta 1997 je bilo več turistov iz Nemčije, deleža turistov iz Avstrije in Italije pa se nista bistveno spremenila. 6. 2 Health resorts 6. 2. 1 Sociodemographic characteristics of tourists in health resorts In this survey period, most tourists in health resorts came from Germany and Austria. In 1994 and 1997 the order of these two countries was reversed. The number of tourists from Germany increased by 10 percentage points over the 1 997 figure, vvhile the shares of tourists from Austria and ltaly did not change much. STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBLIC OF SLOVENIA Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 63 Tabela 88: Deleži tujih turistov, anketiranih v zdraviliških krajih, po državah, 1994, 1997 in 2000 Table 88: Shares of foreign tourists intervievved in health resorts, by countries, 1994, 1997 and 2000 % 1994 1997 2000 Nemčija 17. ' ' 22, 9 33, 2 Germany Avstrija 25, 2 31, 5 31, 6 Austria Italija (15, 5) 13, 5 (14, 9) |taly Hrvaška (9. 3) (8, 2) (10, 6) Croatia Nizozemska (4, 1) ((2, 8)) Netherlands Druge države 31, 0 19, 8 (6, 9) Other countries Kot v obeh prejšnjih anketnih letih, je bilo tudi leta 2000 največ turistov starih 60 let ali več (37, 4 %), kar je najvišji delež v primerjavi z enakimi deleži v drugih vrstah krajev. Tudi turistov, starih 50 do 59 let, je bilo več kot v drugih vrstah krajev. Deleža obeh starostnih skupin sta se v primerjavi s predhodnimi anketnimi leti povečala. As in both previous surveys, in this one too most tourists were 60 years old or more (37. 4%), vvhich is the highest share compared to other resorts. There were also more tourists aged 5059 than in other resorts. The shares of both mentioned age groups grew in comparison with previous surveys. Tabela 89: Struktura turistov v zdraviliških krajih po starostnih skupinah, 1994, 1997 in 2000 Table 89: Structure of tourists in health resorts by age groups, 1994, 1997 and 2000 % 1994 1997 2000 Do 19 let Up to 19 2029 (10, 1) (9, 4) ((6, 8)) 2029 3039 23, 3 (14, 7) (11, 7) 3039 4049 23, 4 25, 0 (17, 2) 4049 5059 19, 5 22, 6 26, 6 5059 60+ 23, 3 26, 6 37, 4 60+ Skladno s starostno strukturo je bil nadpovprečno velik delež upokojenih turistov (42, 2 %), zato pa toliko manjši delež zaposlenih ali samozaposlenih turistov. Ta dva deleža sta se v primerjavi z letom 1997 za približno 10 odstotnih točk povečala oz. zmanjšala. In accordance with the age structure, the share of retired tourists (42. 2%) was also above the average. Of course, the share of employed or selfemployed tourists was thus smaller. These two shares grew/fell by about 1 0 percentage points compared to 1 997. Tabela 90: Struktura turistov v zdraviliških krajih po zaposlitvenem statusu, 1994, 1997 in 2000 Table 90: Structure of tourists in health resorts by employment status, 1994, 1997 and 2000 % 1994 1997 2000 Zaposleni, samozaposleni Upokojenec, rentnik Študent, dijak Drugo 67, 8 61, 0 50, 6 Emptoyed, selfemployed 27, 0 31, 6 42, 2 Retired ((4, 2)) ((2, 2)) Študent orperson in education (3, 5) ((5, 0)) Other Tabela 91: Poklicna struktura zaposlenih, samozaposlenih ali upokojenih turistov v zdraviliških krajih, 1997 in 2000 Table 91 : Occupational structure of employed, selfemployed or retired tourists in health resorts, 1997 and 2000 % 1997 2000 Visoki uradnik, menedžer Strokovnjak (inženir, profesor) Tehnik, strokovni sodelavec Uradnik Delavec v storitvah, trgovini Delavec v industriji, obrti Drugi poklici (20, 6) (20. 1) (21, 6) (13. 2) (12, 0) ((6, 3)) ((6, 2)) (11. 6) (15, 8) 24, 0 (14. 7) (12, 2) (12, 2) (9, 5) Senior officials, managers Professionals (engineers, professors) Technicians and associate professionals Clerks Service and sales vvorkers lndustry and craft workers Other occupations STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBUC OF SLOVENIA 64 Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 Približno po tretjino so veliki deleži turistov po njihovem življenjskem okolju. V primerjavi s predhodnimi anketnimi •leti so se ti deleži spremenili: v letu 2000 je prišlo več turistov s podeželja in manj iz mest. Each of the three groups of tourists by their everyday environment has about the same share. Compared to previous survevs, in the year 2000 more tourists came from the countryside and less from urban environment. Tabela 92: Struktura turistov v zdraviliških krajih po njihovem življenjskem okolju, 1994, 1997 in 2000 Table 92: Structure of tourists in health resorts by their everyday environment, 1994, 1997 and 2000 % 1994 1997 2000 Podeželje Mesto z manj kot 200 000 prebivalci Mesto z več kot 200 000 prebivalci 17. 0 45. 1 37, 9 (16, 7) 46, 8 36, 5 29, 4 33, 7 26, 7 Countryside City with less than 200, 000 inhabitants City with over 200, 000 inhabitants Polovica turistov je pripotovala s partnerjem ali partnerko, kar je za več kot 10 odstotnih točk več kot leta 1997. Za 9 odstotnih točk pa se je zmanjšal delež tistih, ki so pripotovali sami (23, 1 %). A half of tourists came with a partner, which is over 10 percentage points more than in 1 997. The share of tourists travelling alone decreased by 9 percentage points to 23. 1%. Tabela 93: Struktura turistov v zdraviliških krajih po tem, ali so potovali sami ali v družbi, 1994, 1997 in 2000 Table 93: Structure of tourists in health resorts by travelling company, 1994, 1997 and 2000 % 1994 1997 2000 Sam S partnerjem, partnerko Z družino ali drugimi sorodniki S prijatelji 18, 3 45, 3 31, 1 ((5, 3)) 32, 4 39, 6 (14, 3) (13, 7) 23. 1 50. 2 (13, 2) (13, 5) Alone With partner With family or other relatives With friends 6. 2. 2 Podatki o prihodu in bivanju turistov v zdraviliških krajih V zdraviliške kraje v Slovenijo je tri četrtine anketiranih tujih turistov prišlo zaradi počitnic, 12 % jih je prišlo zaradi poslovnih ali izobraževalnih razlogov, dobrih 7 % pa jih je v zdraviliških krajih v Sloveniji le prenočilo na poti v neko drugo državo. Ti deleži so se v primerjavi z letom 1 997 zelo malo spremenili. 6. 2. 2 Data on arrival and stay of tourists in health resorts For three quarters of tourists intervievved in health resorts the main reason for coming to Slovenia were holidays. 12% of tourists came because of business and educational reasons and 7% were only travelling to some other country. These shares changed only very little compared to 1997. Tabela 94: Struktura turistov v zdraviliških krajih po glavnem razlogu za prihod v Slovenijo, 1997 in 2000 Table 94: Structure of tourists in health resorts by main reason for coming to Slovenia, 1997 and 2000 % 1997 2000 Počitnice in obiski sorodnikov in prijateljev Poslovni in izobraževalni razlogi Tranzit Drugo 77, 3 (11, 9) (7, 1) ((3, 1)) 79, 2 (11, 9) ((7, 2)) Holidays and visiting relatives and friends Business and educational reasons Transit Other reasons 62 % turistov se je v zdraviliške kraje pripeljalo z osebnim avtom ali kombijem, kar 22 % pa z avtobusom. Ta delež je v primerjavi z drugimi vrstami krajev največji. V primerjavi z letom 1997 pa se je povečal za več kot 10 odstotnih točk. Nadpovprečen je tudi delež tistih turistov, ki so pripotovali z avtodomi, kar je bilo tudi leta 1997. 62% of tourists drove to health resorts in cars or vans and 22% came by bus. This is the biggest share compared to other resorts. Compared to 1997, it grew by over 10 percentage points. The share of tourists who came by campervans was also above the average. The same happened in 1997. STATISTIČNI URAD REPUBLIKE SLOVENIJj STAJISTICAL OFFICE OF THE REPUBUC OF SL0VCNIA Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 65 Tabela 95: Struktura turistov v zdraviliških krajih po vrsti prevoznega sredstva, 1997 in 2000 Table 95: Structure of tourists in health resorts by means of transport, 1997 and 2000 % 1997 2000 Avto, kombi Avtodom Avtobus Letalo Drugo 71, 4 (7, 5) (11. 5) (8, 3) 61, 6 (9, 2) 22, 1 ((3, 6)) ((3, 5)) Car, van Campervan Bus, coach Aeroplane Other 71 % turistov v zdraviliških krajih se je v glavnem prehranjevalo v gostinskih lokalih nastanitvenih objektov, kjer so bivali. V primerjavi z enakimi deleži v drugih vrstah krajev je to daleč največji delež. Le 8 % turistov je v glavnem jedlo v gostinskih lokalih, kar pa je najmanjši delež v primerjavi z enakimi deleži v drugih vrstah krajev. 71% of tourists in health resorts mostly ate their meals in accommodation establishments. This is by far the biggest share compared to other resorts. Only 8% of tourists mostly ate in restaurants, vvhich is by far the smallest share compared to other tourist resorts. Tabela 96: Struktura turistov v zdraviliških krajih po načinu prehranjevanja, 1997 in 2000 Table 96: Structure of tourists in health resorts by taking of meals, 1997 and 2000 % 1997 2000 V nastanitvenem objektu V gostinskih lokalih Lastna priprava hrane Kombinirano: lastna priprava in v gostinskih lokalih 62, 6 70, 8 in the accommodation establishment (11, 0) (8, 0) In restaurants (5, 8) ((4, 7)) Own cooking 20, 5 16, 4 in restaurants and own cooking Četrtina turistov je v zdraviliških krajih prenočila enkrat do trikrat, kar je v primerjavi z drugimi vrstami krajev majhen delež. Nadpovprečno velik je delež tistih, ki so v zdraviliških krajih prenočili 11ali večkrat in znaša 31, 5 %, medtem ko v drugih vrstah krajev ne presega 14 %. Ta delež se je povečal tudi v primerjavi z obema predhodnima anketnima letoma. Povprečno število prenočitev je znašalo v zdraviliških krajih 9, 1, medtem ko znaša povprečno število 5, 6 prenočitve. A quarter of tourists in health resorts spent 1-3 nights, vvhich is a small share compared to other resorts. On the other hand, the share of tourists spending 1 1 or more nights in health resorts is 31. 5%, vvhile in other resorts the share is belovv 14%. This share increased in comparison with both previous survey periods. On average, 9. 1 nights were spent in a health resort, vvhile the average number of nights spent in aH resorts is 5. 6. Tabela 97: Struktura turistov po številu prenočitev v zdraviliških krajih, 1994, 1997 in 2000 Table 97: Structure of tourists by number of overnight stays in health resorts, 1994, 1997 and 2000 Število prenočitev Number of overnight stays 2000 1997 1994 I-3 4-7 810 II14 15+ 40, 1 33, 8 (11. 2) (11, 2) ((3, 7)) 32, 1 34. 6 (10, 5) (10, 1) 12. 7 25, 9 34. 6 (8, 0) 17. 7 (13, 8) 6. 2. 3 Podatki o prihodu in bivanju počitniških turistov v zdraviliških krajih Tri četrtine v zdraviliških krajih anketiranih turistov je prišlo v Slovenijo na počitnice. Za njih so bili pri odločitvi najpomembnejši motivi: mir in počitek ter zdravstvene storitve v zdraviliščih. Vrstni red in deleži motivov so se v primerjavi z letom 1997 spremenili, vendar pa je obakrat najpomembnejši motiv mir in počitek. 6. 2. 3 Data on arrival and stay of holidaymakers in health resorts Three quarters of tourists intervievved in health resorts came to Slovenia to spend holidays. The most important motives for them to decide to spend holidays in a health resort vvere calmness and possibilities to rest, and medical services in health resorts. The order and shares of motives changed compared to 1997, but in both years the most important motive vvas calmness and possibilities to rest. STATISTIČNI URAD REPUBLIKE SLOVENIJE STATfSTICAL OFFICE OF THE REPUBLIC OF SLOVENIA 66 Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 Tabela 98: Deleži motivov po pomembnosti pri odločitvi turistov, anketiranih v zdraviliških krajih, za počitnice v Sloveniji, 1997 in 2000 Table 98: Shares of motives by importance for decision of tourists interviewed in health resorts to spend holidays in Slovenia, 1997 and 2000 % 1997 2000 Mir, počitek Zdravstvene storitve v zdraviliščih Naravne lepote Podnebne razmere Cene Nezdravstvene storitve v zdraviliščih Bližina turistovega bivališča Kulturne znamenitosti in prireditve Rekreativne dejavnosti Možnosti za zabavo Nakupovanje Igre na srečo Drugi motivi 39, 0 (7, 4) 11, 7 23, 7 ((2, 8)) (5, 2) 9, 0 26. 0 Calmness, possibilities to rest 22, 5 Medical services in health resorts 12, 8 Natural beauties 12. 1 Climate (7, 6) Prices (6, 6) Nonmedical services in health resorts (4, 3) The vicinity of tourisfs residence (3, 5) Cultural sights and performances ((2, 3)) Recreational activities Possibilities for entertainment Shopping Gambling Other motives Dve tretjini turistov se pri organizaciji svojih počitnic v Sloveniji ni obrnilo na turistične agencije, od teh pa jih je kar 63 % rezerviralo prenočitev neposredno v nastanitvenem objektu, 30 % pa jih je pripotovalo brez predhodne rezervacije. 7 odstotkom od teh turistov so počitnice organizirala razna društva ali klubi. Dve tretjini tistih turistov, ki so se pri organizaciji počitnic v Sloveniji obrnili na turistične agencije, sta pri njih kupili počitniški paket, ostalim pa so agencije organizirale le prenočevanje. Polovica turistov, anketiranih v zdraviliških krajih, se je za počitnice v Sloveniji odločila več kot 3 mesece pred načrtovanim prihodom. Leta 1997 je bilo teh turistov 32, 6 %, leta 1994 pa le 27, 4 %. Two thirds of tourists did not contact travel agencies to help them organise their holidays in Slovenia. 63% of them booked accommodation themselves, 30% travelled vvithout prior booking and for 7% of them holidays were organised by various clubs and other organisations. Two thirds of tourists who contacted travel agencies bought package tours, and the rest only used the agencies to organise their accommodation. A half of tourists intervievved in health resorts decided to spend their holidays in Slovenia more than 3 months before departure. In 1997 their share was 32. 6% and in 1994 only 27. 4%. Tabela 99: Struktura počitniških turistov v zdraviliških krajih glede na čas od odločitve za počitnice v Sloveniji do prihoda, 1994, 1997 in 2000 Table 99: Structure of holidaymakers in health resorts by the time from taking the decision on spending holidays in Slovenia and actual arrival to Slovenia, 1994, 1997 and 2000 % 1994 1997 2000 Pred manj kot 1 mesecem Pred 1 do 3 meseci Pred 3 do 6 meseci Pred več kot 6 meseci 27, 6 45, 0 (11, 3) (16, 1) 27, 8 39, 6 (15, 3) 17, 3 (23, 5) 26, 2 (23, 0) 27, 2 Less than a month ago Betvveen 1 and 3 months ago Betvveen 3 and 6 months ago Over 6 months ago Kar 46 % turistov se je za počitnice v Sloveniji odločilo na podlagi osebnih izkušenj, kar je v primerjavi z drugimi vrstami krajev največji tovrstni delež. Pomemben je tudi podatek, da je bila le tretjina turistov v zdraviliških krajih, kjer so bili anketirani, prvič. Ta delež je v primerjavi z drugimi vrstami krajev za polovico manjši. So pa zato večji deleži tistih turistov, ki so bili v istem zdraviliškem kraju že večkrat. 46% of tourists decided to spend holidays in Slovenia on the basis of personal experience, which is the biggest share of aH resorts. This is confirmed by the fact that only a third of foreign tourists in health resorts came there for the first time. Compared to other resorts, this share is smaller by a half. On the other hand, shares of tourists coming to the same health resort before are bigger. STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBLIC OF SLOVENIA Rezultati raziskovanj št. 758/2001 Resufts of Suiveys No 758/2001 67 Tabela 100: Struktura počitniških turistov glede na to, kolikokrat so bili že na počitnicah v Sloveniji po vrstah krajev za leto 2000 in posebej v zdraviliških krajih v letih 1997 in 2000 Table 100: Structure of holidaymakers by how many times they spent their holidays in Slovenia by types of resorts for the year 2000 and in health resorts in 1997 and 2000 % Ljubljana Zdraviliški kraji Health resorts 1997 2000 Obmorski kraji Seaside resorts Gorski kraji Mountain resorts Prvič 70, 6 23, 2 35, 7 65, 7 63, 4 First tirne 12krat (25, 2) 23, 9 (25, 6) 16, 7 20, 9 1-2 times 35krat 21, 7 (15, 4) (9, 9) (6, 6) 3-5 times 69krat (7, 2) ((6, 2)) ((1, 5)) (2, 7) 6-9 times 1019krat (11, 9) (8, 2) (3, 3) (3, 3) 1019 times 20in večkrat (12, 0) (8, 9) ((2, 9)) (3, 2) 20 times or more Večina turistov, anketiranih v zdraviliških krajih, pri organizaciji svojih počitnic ni uporabila interneta. Na vprašanje, ali so v zadnjih letih nestabilne varnostne razmere na območju nekdanje Jugoslavije vplivale na odločitev za prihod na počitnice v Slovenijo, je 21 % turistov odgovorilo pritrdilno, 66, 5 % negativno, ostali se niso opredelili. Most tourists intervievved in health resorts did not use the Internet to organise holidays. 21% of tourists stated that unstable safety conditions on the territory of former Vugoslavia had some influence on their decision to spend holidays in Slovenia, 66. 5% of tourists said that they did not and the others did not answer. 6. 2. 4 Vtisi turistov, anketiranih v zdraviliških krajih, o bivanju v Sloveniji in njihova ocena naše turistične ponudbe Pri ocenjevanju elementov turistične ponudbe so turisti v zdraviliških krajih največkrat ocenili kakovost gostinskih storitev, osebno varnost med bivanjem v Sloveniji in gostoljubnost prebivalstva. Največkrat pa so ostali neocenjeni kakovost lokalnega prometa, možnosti za ogled kulturnih prireditev ter poštne in telekomunikacijske storitve. Največ pozitivnih točk (4 in 5) so dobili naslednji elementi: gostoljubnost prebivalstva, osebna varnost med bivanjem v Sloveniji, raven čistoče, kakovost gostinskih storitev ter mir in tišina. Največkrat pa so negativne ocene (1 in 2) dobili elementi: kakovost cest in storitve ob cestah, možnosti za razvedrilo in zabavo, za ogled kulturnih prireditev ter nakupovanje. 6. 2. 4 Impressions of tourists intervievved in health resorts on staying in Slovenia and their evaluation of our tourist offer In evaluating the elements of the tourist offer, tourists in health resorts most often rated the quality of services in restaurants, the feeling of personal safety and the hospitality of the Slovenians. Least frequently evaluated were the quality of the local transport means, the quality of cultural performances and availability of tickets and the quality of post and telecommunication services. The best rated (4 and 5 points) were the hospitality of the Slovenians, the feeling of personal safety during the stay in Slovenia, the maintained level of hygiene, the quality of services in restaurants and silence and calmness. The worst rated (1 and 2 points) were the quality of roads and roadside services, arrangements made for entertainment and amusement, the quality of cultural performances and availability of tickets and shopping opportunities. STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBUC OF SLOVENIA 68 Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 Tabela 101: Struktura elementov turistične ponudbe glede na oceno, ki so jim jo prisodili turisti, anketirani v zdraviliških krajih, na podlagi svojih vtisov o Sloveniji, 2000 •Table 1 01 : Structure of elements of the tourist offer evaluated by tourists intervievved in health resorts on the basis of their impressions about Slovenia, 2000 % Zelo pozitivno Very posltive Zelo negativno Ver/ negative 1 Ne more oceniti Cannot evaluate Kakovost cest in storitve ob cestah (10, 1) 34, 5 35, 5 (8, 5) Kakovost lokalnega prometa ((4, 9)) 19, 5 23, 0 ((2, 6)) Poštne in telekomunikacijske storitve (17, 1) 32, 9 (11, 0) Urejenost kulturnih znamenitosti (18, 0) 32, 0 (17, 6) Urejenost naravnih znamenitosti 25, 0 38, 5 (12, 5) Možnosti za različne izlete 23, 3 35, 4 (15, 2) ((3. 4)) Turistične informacije 30, 2 41, 1 (13, 9) ((2, 5)) Možnosti za nakupovanje (14, 8) 36, 5 25, 3 ((5, 0)) Možnosti za razvedrilo in zabavo (11. 1) 35, 4 20, 0 ((8, 0)) Možnosti za ogled kulturnih prireditev (9. 5) 25, 8 17, 5 ((5, 6)) Možnosti rekreativnih aktivnosti 30, 5 29, 7 (14, 9) Primernost za družinske počitnice 39, 5 24, 9 ((6, 4)) Mir in tišina 54, 2 28, 5 (7 .0) Kakovost okolja 41, 9 36, 7 (9, 9) Gostoljubnost prebivalstva 65, 9 24, 3 ((2, 9)) Možnost sporazumevanja v tujih jezikih 49, 6 26, 4 (12, 4) ((3, 7)) Osebna varnost med bivanjem v Sloveniji 56, 9 30, 3 ((7, 4)) Raven čistoče 46, 4 39, 5 (10, 5) Kakovost gostinskih storitev 43. 7 40, 9 (10, 7) Razmerje cenakakovost 31, 2 45, 2 (20, 0) (9. 7) 50, 0 37, 5 29. 8 23, 3 (22, 3) (11. 8) (16, 5) 23. 7 38, 5 21. 9 26. 8 ((7. 1)) (8, 3) ((6, 3)) (7, 7) ((5. 2)) ((4, 5)) Qua!ity of roads and roadside services (wayside rests, garages) Quality of the local transport means Quality of post and telecommunicatbn services Maintainance of historical and cultural attractions Maintainance of natural phenomena Options fbr different excursions Availability of uptodate tourist Information Shopping opportunities Arrangements made fbr entertainment and amusement Quality of cultural performances and availability of tickets Possibility of recreational activities Suitability fbr family holidays Silence and calmness Quality of the environment Hospitality of the Slovenians Possibility of communicating in fbreign languages Feeling of personal safety during the stay in Slovenia Maintained level of hygiene Quality of services in restaurants The pricequality ratio 6. 2. 5 Izdatki turistov, anketiranih v zdraviliških krajih Povprečno dnevno je turist, anketiran v zdraviliških krajih, porabil 12 825 tolarjev, če je bival v hotelu 14 707 tolarjev, če pa v kampu 6 881 tolarjev. V glavni sezoni je znašala povprečna dnevna poraba na turista 1 1 830 tolarjev, zunaj nje pa 1 3 804 tolaije. Povprečno dnevno so največ porabili turisti iz Italije (16 613 SIT) in s Hrvaške (13 899 SIT). 63, 7 % v zdraviliških krajih anketiranih turistov je svoje račune poravnavalo s tolarji, ki so jih zamenjali v Sloveniji, dobra petina pa je plačevala s kreditnimi karticami. 6. 2. 5 Expenditure of tourists intervievved in health resorts Tourists intervievved in health resorts spent on average 12, 825 tolars per day. If they stayed in a hotel, they spent SIT 14, 707 perday and if they stayed in camps SIT 6, 881. In the high season, average daily expense per tourist was SIT 11, 830 and in the offseason SIT 13, 804. Tourists from ltaly and Croatia were the biggest spenders with SIT 16, 613 and 13, 899 respectively. 63. 7% of tourists intervievved in health resorts paid their bills with tolars exchanged in Slovenia and just over a fifth used credit cards. Tabela 102: Struktura turistov v zdraviliških krajih po načinu plačevanja, 1997 in 2000 Table 102: Structure of tourists in health resorts by method of payment, 1997 and 2000 % 1997 2000 S tolarji, zamenjanimi v Sloveniji S seboj prinesenimi tolarji Z gotovino v tuji valuti S kreditnimi karticami 76, 4 (8, 4) 14, 6 63, 7 (9, 2) 22, 6 Tolars exchanged in Slovenia Tolars brought along Cash in foreign currency Credit cards Ker je bil delež turistov, ki so bili že kdaj prej v Sloveniji Because the share of tourists who have already visited nadpovprečen, je tudi delež turistov, ki so pričakovali take Slovenia was above average, the share of tourists who stroške, kot so dejansko bili, velik in znaša 81 %. spent what they expected to spend is also big (81%). STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICC OF THE REPU8UC OF SLOVENIA /M i i Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 69 Tabela 103: Struktura turistov v zdraviliških krajih po oceni pričakovanih stroškov, 1994, 1997 in 2000 Table 103: Structure of tourists intervievved in health resorts by evaluation of planned expenses, 1994, 1997 and 2000 % 1994 1997 2000 V mejah pričakovanja Večji od pričakovanih Manjši od pričakovanih 75, 9 19, 6 ((4, 5)) 83, 2 13, 9 ((2, 9)) 81, 0 (13, 7) ((5, 3)) Such as planned Higher than planned Lovver than planned 6. 3 Obmorski kraji 6. 3. 1 Socialnodemografske značilnosti turistov v obmorskih krajih Tudi v anketnem letu 2000 je v obmorske kraje prišlo največ turistov iz Italije, Nemčije in Avstrije. Za 5, 6 odstotne točke se je povečal delež turistov iz Italije, za 6, 1 oz. 5, 8 odstotne točke sta se zmanjšala deleža turistov iz Nemčije in Avstrije. V relativnih številih to niso velike razlike, so pa v absolutnih številih. 6. 3 Seaside resorts 6. 3. 1 Sociodemographic characteristics of tourists in seaside resorts In 2000, most tourists in seaside resorts came from Italv, Germany and Austria. The share of Italian tourists increased by 5. 6 percentage points, vvhile the shares of German and Austrian tourists decreased by 6. 1 and 5. 8 points respectively. The relative difference is not big, but the absolute is. Tabela 104: Deleži tujih turistov, anketiranih v obmorskih krajih, po državah, 1994, 1997 in 2000 Table 104: Shares of foreign tourists intervievved in seaside resorts, by countries, 1994, 1997 and 2000 % 1994 1997 2000 Italija Nemčija Avstrija Velika Britanija Madžarska Hrvaška Nizozemska Ruska federacija Belgija Druge države 21, 3 23, 7 25, 3 (3, 6) (3, 6) «1. 4» 19, 2 25, 4 28. 8 18, 3 (1, 3) (2, 0) (2. 2) 4, 0 (1. 3) ((0, 8)) 15. 9 31, 0 22, 7 12, 5 (4, 8) (3, 5) (3, 2) (2, 8) (2. 7) ((2, 4)) 14, 4 ltaly Germany Austria United Kingdom Hungary Croatia Netherlands Russian Federation Belgium Other countries V primerjavi z letom 1997 se je v obmorskih krajih spremenila starostna struktura turistov. Četrtina turistov je bila stara od 30 do 39 let (povečanje deleža za 5, 8 odstotne točke), petina pa od 40 do 49 let. Compared to 1997, the age structure of tourists in seaside resorts changed. A quarter of tourists were 3039 years old (increase by 5. 8 percentage points) and a fifth was 4049 years old. Tabela 105: Struktura turistov v obmorskih krajih po starostnih skupinah, 1994, 1997 in 2000 Table 105: Structure of tourists in seaside resorts by age groups, 1994, 1997 and 2000 % 1994 1997 2000 Do 19 let (2, 7) (5, 5) ((2, 8)) Up to 19 2029 22, 1 16, 0 17, 1 2029 3039 27, 0 19, 2 25, 0 3039 4049 23, 6 21, 7 20, 4 4049 5059 14, 1 18, 9 16, 8 5059 60+ 10, 5 18, 7 17, 9 60+ 69 % turistov je bilo zaposlenih ali samozaposlenih. Delež se je v primerjavi z letom 1997 povečal, kakor se je "pomladila" starostna struktura turistov. Leta 2000 je bilo manj upokojenih turistov, saj je bilo manj starejših turistov. 69% of tourists were employed or selfemployed. The share increased compared to 1997 as the age structure "rejuvenated" . in the year 2000 there were less retired tourists, since less older tourists came to seaside resorts. STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE 0F THE REPUBUC OF SLOVENIA 70 Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 Tabela 106: Struktura turistov v obmorskih krajih po zaposlitvenem statusu, 1994, 1997 in 2000 Table 106: Structure of tourists in seaside resorts by employment status, 1994, 1997 and 2000 % 1994 1997 2000 Zaposleni, samozaposleni Upokojenec, rentnik Študent, dijak Drugo 70, 9 13, 1 9, 6 6, 4 63, 4 24, 0 9, 4 (3, 2) 69, 1 20, 8 (6, 0) (4, 2) Employed, selfemployed Retired Študent or person in education Other Tabela 107: Poklicna struktura zaposlenih, samozaposlenih ali upokojenih turistov v obmorskih krajih, 1997 in 2000 Table 107: Occupational structure of employed, selfemployed or retired tourists in seaside resorts, 1997 and 2000 % 1997 2000 Visoki uradnik, menedžer Strokovnjak (inženir, profesor) Tehnik, strokovni sodelavec Uradnik Delavec v storitvah, trgovini Delavec v industriji, obrti Drugi poklici (6, 7) 19. 5 17, 1 17. 6 14. 7 11, 3 13, 0 12, 9 16, 3 19, 2 20, 1 11, 6 (6, 8) 13, 1 Senior officials, managers Professionals (engineers, professors) Technicians and associate professionals Clerks Service and sales vrorkers lndustry and craft workers Other occupations Kakor leta 1997 je tudi leta 2000 petina v obmorskih krajih anketiranih turistov prišla s podeželja. Deleža turistov, ki so živeli v manjših oz. večjih mestih, pa sta se po velikosti zamenjala. As in 1997, a fifth of tourists in seaside resorts came from the countryside. The share of tourists living in small cities decreased, while the share of tourists living in big cities increased. Tabela 108: Struktura turistov v obmorskih krajih po njihovem življenjskem okolju, 1994, 1997 in 2000 Table 108: Structure of tourists in seaside resorts by their everyday environment, 1994, 1997 and 2000 % 1994 1997 2000 Podeželje Mesto z manj kot 200 000 prebivalci Mesto z več kot 200 000 prebivalci 23, 8 44, 6 31, 6 20, 2 46, 9 33, 0 20, 2 32, 0 47, 8 Countryside City with less than 200, 000 inhabitants City with over 200, 000 inhabitants 48 % turistov, ki so bili anketirani v obmorskih krajih, je pripotovalo s partnerjem ali partnerko. Zanimivo je, da so deleži po družbi, v kateri so turisti potovali, v obmorskih in gorskih krajih skoraj enaki. 48% of tourists intervievved in seaside resorts came to Slovenia with partner. It is interesting that the shares by travelling company are almost the same in seaside and mountain resorts. Tabela 109: Struktura turistov v obmorskih krajih po tem, ali so potovali sami ali v družbi, 1994, 1997 in 2000 Table 109: Structure of tourists in seaside resorts by travelling company, 1994, 1997 and 2000 % 1994 1997 2000 Sam S partnerjem, partnerko Z družino ali drugimi sorodniki S prijatelji 10, 2 35, 4 41, 0 13, 4 13, 0 49, 3 17, 9 19, 9 16, 6 48. 0 18, 3 17. 1 Alone With partner With family or other relatives With friends 6. 3. 2 Podatki o prihodu in bivanju turistov v obmorskih krajih Za tri četrtine v obmorskih krajih anketiranih tujih turistov so bile glavni razlog za prihod v Slovenijo počitnice, 13 % jih je prišlo zaradi poslovnih ali izobraževalnih razlogov, dobrih 7 % pa jih je v obmorskih krajih v Sloveniji le prenočilo na poti v neko drugo državo. Za dobrih 5 odstotnih točk se je v primerjavi z letom 1997 zmanjšal delež počitniških turistov, za toliko pa se je povečal delež poslovnih turistov. 6. 3. 2 Data on arrival and stay of tourists in seaside resorts For three quarters of tourists intervievved in seaside resorts the main reason for coming to Slovenia were holidays. 13% of tourists came because of business and educational reasons and just over 7% were only travelling to some other country. Compared to 1997, the share of holidaymakers decreased by over 5 percentage points and the share of business tourists increased by that much. STATISTIČNI URAD REPUBLIKE SLOVENJil STATI STICAL OFFICE OF THE REPUBUC OF SLOVENIA Rezultati raziskovanj št. 758/2001 Resufts of Surveys No 758/2001 71 Tabela 110: Struktura turistov v obmorskih krajih po osnovnem razlogu za prihod v Slovenijo, 1997 in 2000 Table 110: Structure of tourists in seaside resorts by main reason for coming to Slovenia, 1997 and 2000 % 1997 2000 Počitnice in obiski sorodnikov in prijateljev Poslovni in izobraževalni razlogi Tranzit Drugo 82, 9 7. 4 5. 5 4, 3 77, 4 13, 0 (7, 2) ((2, 4)) Holidays and visiting relatives and friends Business and educational reasons Transit Other reasons 62 % turistov se je v obmorske kraje pripeljalo z osebnim avtom ali kombijem, 19 % z avtobusom, dobrih 10 % pa z letalom. V primerjavi z letom 1997 se je povečal delež letalskih in zmanjšal delež avtobusnih potnikov. 62% of tourists drove to seaside resorts in cars or vans, 19% came by bus and 10% travelled by air. Compared to 1997, the share of air passengers increased and the share of tourists using buses decreased. Tabela 111: Struktura turistov v obmorskih krajih po vrsti prevoznega sredstva, 1994, 1997 in 2000 Table 111: Structure of tourists in seaside resorts by means of transport, 1994, 1997 and 2000 % 1994 1997 2000 Avto, kombi Avtodom Avtobus Motorno kolo Letalo Drugo 79, 3 12, 3 ((1. 5)) 5, 1 (1, 8) 62, 1 4, 9 24, 5 (2, 0) 5, 0 (1, 5) 61, 9 (3, 0) 18, 7 (3, 9) 10, 5 ((2, 0)) Car, van Campervan Bus, coach Motorcyele Aeroplane Other Kar 86 % turistov, anketiranih v obmorskih krajih, se je v glavnem prehranjevalo v gostinskih lokalih, bodisi v sklopu nastanitvenih objektov, kjer so bivali ali zunaj leteh. V primerjavi z enakimi deleži v drugih vrstah krajev je to največji delež. 86% of tourists intervievved in seaside resorts mainly ate in restaurants, which were either part of their accommodation establishments or not. This is the biggest share compared to other resorts. Tabela 112: Struktura turistov v obmorskih krajih po načinu prehranjevanja, 1997 in 2000 Table 112: Structure of tourists in seaside resorts by taking of meals, 1997 and 2000 % 1997 2000 V nastanitvenem objektu V gostinskih lokalih Lastna priprava hrane Kombinirano: lastna priprava in v gostinskih lokalih 45, 1 35, 7 (3, 4) 15, 7 42, 9 In the accommodation establishment 42, 7 In restaurants (4, 3) Own cooking 10, 1 In restaurants and own cooking 40, 7 % turistov je v obmorskih krajih prenočilo 4do 7krat, kar je v primerjavi z drugimi vrstami krajev največji delež. 40, 6 % pa je znašal delež turistov, ki so v obmorskih krajih prenočili 1do 3krat. Povprečno število prenočitev je znašalo v obmorskih krajih 5, 8 prenočitve. 40. 7% of tourists in seaside resorts spent 4-7 nights, vvhich is the biggest share of aH tourist resorts. 40. 6% of tourists spent 1-3 nights. On average, a tourist in a seaside resort spent 5. 8 nights. Tabela 113: Struktura turistov po številu prenočitev po vrstah krajev za leto 2000 in posebej v obmorskih krajih za leta 1994, 1997 in 2000 Table 113: Structure of tourists by number of overnight stays by type of tourist resorts for the year 2000 and in seaside resorts for 1 994, 1 997 and 2000 % Število prenočitev Number of overnight stays Ljubljana Zdraviliški kraji Health resorts Obmorski kraji Seaside resorts 1994 1997 2000 Gorski kraji Mountain resorts 1-3 4-7 810 10+ 81, 2 15, 6 ((2, 1)) 25, 9 34, 6 (8, 0) 31, 5 45, 1 36, 9 7, 3 10, 7 45, 1 39, 7 6, 1 8, 7 40. 6 40. 7 7, 8 10, 9 51, 3 27, 5 7, 0 14, 1 STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBUC OF SLOVENIA 72 Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 6. 3. 3 Podatki o prihodu in bivanju počitniških turistov v obmorskih krajih Za počitniške turiste v obmorskih krajih so bili pri odločitvi za počitnice v Sloveniji najpomembnejši motivi: podnebne razmere in naravne lepote Slovenije ter mir in počitek. Vrstni red in deleži motivov so se v primerjavi z letom 1997 spremenili, vendar pa so bile tudi leta 2000 najpomembnejši motiv podnebne razmere. Tabela 114: Table 114: 1997 Podnebne razmere 34. 1 Naravne lepote 18, 8 Mir, počitek 11. 8 Cene 8, 3 Bližina turistovega bivališča ((0, 9)) Kulturne znamenitosti in prireditve 4, 9 Igre na srečo (2. 2) Možnosti za zabavo 8, 4 Zdravstvene storitve v zdraviliščih (2, 0) Rekreativne dejavnosti ((1. 1)) Nezdravstvene storitve v zdraviliščih Nakupovanje Drugi motivi 7, 2 Skoraj 60 % turistov se pri organizaciji svojih počitnic v Sloveniji ni obrnilo na turistične agencije. 46, 5 % teh turistov si je samih neposredno rezerviralo prenočišče v nastanitvenih objektih, 47, 8 % jih je pripotovalo brez vnaprejšnje rezervacije prenočišča, 5, 7 % turistov pa je pripotovalo v organizaciji društva, kluba. Več kot polovica turistov, ki so jim turistične agencije pomagale pri organizaciji počitnic v Sloveniji, je imela počitniški paket, ostalim pa so agencije organizirale le prenočevanje. Največ (37, 6 %) turistov v obmorskih krajih se je za počitnice v Sloveniji odločilo v času od 1 do 3 mesecev pred načrtovanim odhodom. Tabela 115: Table 115: Pred manj kot 1 Pred 1 do 3 mes Pred 3 do 6 mes Pred več kot 6 r 37, 5 % turistov se je za počitnice v Sloveniji odločilo na podlagi osebnih izkušenj in 28, 5 % na priporočila sorodnikov in prijateljev. Tretji najvplivnejši vir informacij pa so bile turistične agencije (14, 8 %). 6. 3. 3 Data on arrival and stay of holidaymakers in seaside resorts For holidaymakers in seaside resorts the most important motives for deciding to spend holidays in Slovenia were climate, natural beauties, and calmness and possibilities to rest. The order and shares of motives changed compared to 1997 but climate remained the most important motive. 2000 22. 0 Climate 21. 1 Natural beauties 1 5, 9 Calmness, possibilities to rest 10, 7 Prices 7, 2 The vicinity of tourisfs residence 6, 2 Cultural sights and performances 4, 6 Gambling (3. 8) Possibilities for entertainment (3, 0) Medical services in health resorts (1. 9) Recreational activities (1, 7) Nonmedical services in health resorts ((0. 4)) Shopping (1, 4) Other motives Almost 60% of tourists did not contact travel agencies to help them organise their holidays in Slovenia. 46. 5% of them booked accommodation themselves, 47. 8% travelled without prior booking and for 5. 7% of them holidays were organised by various clubs and other organisations. More than a half of tourists who contacted travel agencies bought package tours, and the rest only used the agencies to organise their accommodation. Most tourists in seaside resorts (37. 6%) decided to spend their holidays in Slovenia 1-3 months before the planned departure. 37. 5% of tourists decided to spend holidays in Slovenia on the basis of personal experience and 28. 5% on the basis of recommendations from relatives or friends. The third most important source of information was travel agencies (14. 8%). Deleži motivov po pomembnosti pri odločitvi turistov, anketiranih v obmorskih krajih, za počitnice v Sloveniji, 1997 in 2000 Shares of motives by importance for decision of tourists interviewed in seaside resorts to spend holidays in Slovenia, 1997 and 2000 % Struktura počitniških turistov v obmorskih krajih glede na čas od odločitve za počitnice v Sloveniji do prihoda, 1994, 1997 in 2000 Structure of holidaymakers in seaside resorts by the time from taking the decision on spending holidays in Slovenia and actual arrival to Slovenia, 1994, 1997 and 2000 % 1994 1997 2000 mesecem eci eci 48, 8 27, 6 13, 0 10, 5 29, 6 33, 8 22, 3 14, 3 30, 9 37, 6 18, 6 12, 9 Less than a month ago 8etween 1 and 3 months ago Between 3 and 6 months ago Over 6 months ago STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBUC OF SLOVENIA Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 73 Tabela 116: Struktura počitniških turistov v obmorskih krajih glede na vir informacij o možnostih počitnic v Sloveniji, 1994, 1997 in 2000 Table 116: Structure of holidaymakers in seaside resorts by source of information on the possibility to spend holidays in Slovenia, 1 994, 1 997 and 2000 % 1994 1997 2000 Osebne izkušnje Priporočila sorodnikov ali prijateljev propagandno gradivo, plakati, oglasi Mediji (časopisi, RTV, filmi, internet) Potovalne agencije Razstave, sejmi Drugo 40, 0 32, 3 35, 7 Personal experience 40, 3 32, 5 28, 5 Recommendations from relatives or friends (2, 9) 6, 6 (5, 9) Advertising material, posters, advertisements (4, 0) 5, 1 (7, 3) Mass media (newspapers, radio, TV, films, Internet) 6, 8 15, 3 14, 8 Travel agencies ((1. 4)) ((1. 1)) Exhibitions, fairs (4, 6) 7, 1 (4, 6) Other V obmorskih krajih je bil delež turistov, ki so bili v Sloveniji prvič na počitnicah, največji v primerjavi z enakimi deleži za druge vrste krajev in je znašal kar 65, 7 %. Delež se je povečal v primerjavi z letom 1997 za 4, 7 odstotne točke. The share of tourists in seaside resorts who spent their hoiidays in Slovenia for the first time was the biggest compared to other resorts (65. 7%). It increased by 4. 7 percentage points compared to 1 997. Tabela 117: Struktura počitniških turistov glede na to, kolikokrat so bili že na počitnicah v Sloveniji po vrstah krajev za leto 2000 in posebej v obmorskih krajih v letih 1997 in 2000 Table 117: Structure of holidaymakers by how many times they spent their holidays in Slovenia by types of resorts for the year 2000 and in seaside resorts in 1997 and 2000 % Ljubljana Zdraviliški kraji Health resorts Obmorski kraji Seaside resorts 1997 2000 Gorski kraji Mountain resorts Prvič 12krat 35krat 69krat 1019krat 20in večkrat 70, 6 (25, 2) 35, 7 (25, 6) (15, 4) ((6, 2)) (8, 2) (8, 9) 61, 0 24, 2 7, 8 (2, 0) (3, 9) «1. 0» 65, 7 16, 7 (9. 9) ((1. 5)) (3. 3) ((2. 9)) 63, 4 20, 9 (6. 6) (2. 7) (3, 3) (3, 2) First time 1-2 times 3-5 times 6-9 times 1019 times 20 times or more 84 % turistov, anketiranih v obmorskih krajih, pri organizaciji svojih počitnic ni uporabilo Interneta. Tri četrtine tistih, ki so ga uporabili, so v glavnem iskali informacije o Sloveniji. 84% of tourists intervievved in seaside resorts did not use the Internet to organise holidays. Three quarters of tourists who used it only looked for information about Slovenia. Slika 14: Za kakšen namen je 16 % turistov, ki so bili na počitnicah v Sloveniji v obmorskih krajih, uporabilo internet, 2000 Chart 14: What did 16% of tourists spending holidays in seaside resorts in Slovenia use the Internet for, 2000 za pridobitev informacij in rezervacijo to get information and for booking 16% samo za rezervacijo only for booking samo za pridobitev informacij o Sloveniji only to get information on Slo\enia 75% /4^ STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBUC OF SLOVENIA 74 Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 Na vprašanje, ali so v zadnjih letih nestabilne varnostne razmere na območju nekdanje Jugoslavije vplivale na odločitev za prihod na počitnice v Slovenijo, je petina turistov v obmorskih krajih odgovorila pritrdilno, 65 % negativno, ostali se niso opredelili. 6. 3. 4 Vtisi turistov, anketiranih v obmorskih krajih, o bivanju v Sloveniji in njihova ocena naše turistične ponudbe Pri ocenjevanju elementov turistične ponudbe so turisti v obmorskih krajih največkrat ocenili kakovost gostinskih storitev, razmerje cenakakovost, raven čistoče in gostoljubnost prebivalstva. Največkrat pa so ostali neocenjeni kakovost lokalnega prometa, možnosti za ogled kulturnih prireditev ter poštne in telekomunikacijske storitve. Največ pozitivnih točk (4 in 5) so dobili naslednji elementi: gostoljubnost prebivalstva, osebna varnost med bivanjem v Sloveniji, raven čistoče, možnost sporazumevanja v tujih jezikih ter kakovost okolja in gostinskih storitev. Največkrat so negativne ocene (1 in 2) dobili elementi: kakovost cest in storitve ob cestah, možnosti za nakupovanje ter ogled kulturnih prireditev ter mir in tišina. 65% of tourists stated that unstable safety conditions on the territory of former Vugoslavia had no influence on their decision to spend holidays in Slovenia, a fifth of tourists in seaside resorts said that they did and the others did not answer. 6. 3. 4 impressions of tourists intervievved in seaside resorts on staying in Slovenia and their evaluation of our tourist offer In evaluating the elements of the tourist offer, tourists in seaside resorts most often rated the quality of services in restaurants, the pricequality ratio, the maintained level of hygiene and the hospitality of the Slovenians. Least frequently evaluated were the quality of the local transport means, the quality of cultural performances and availability of tickets and the quality of post and telecommunication services. The best rated (4 and 5 points) were the hospitality of the Slovenians, the feeling of personal safety during the stay in Slovenia, the maintained level of hygieneI the possibility of communicating in foreign languages, the quality of the environment and the quality of services in restaurants. The vvorst rated (1 and 2 points) were the quality of roads and roadside services, shopping opportunities, the quality of cultural performances and availability of tickets, and ailence and calmness. STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBLIC OF SLOVENIA Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 75 Tabela 118: Struktura elementov turistične ponudbe glede na oceno, ki so jim jo prisodili turisti, anketirani v obmorskih krajih, na podlagi svojih vtisov o Sloveniji, 2000 Table 1 1 8: Structure of elements of the tourist offer evaluated by tourists intervievved in seaside resorts on the basis of their impressions about Slovenia, 2000 % Zelo pozitivno \/ery positive Zelo negativno Very negative 1 Ne more oceniti Cannot evaluate Kakovost cest in storitve ob cestah 10, 9 36, 9 26, 3 Kakovost lokalnega prometa 11, 3 22, 4 17, 8 Poštne in telekomunikacijske storitve 12, 8 30, 1 15, 1 Urejenost kulturnih znamenitosti 21, 8 33, 4 17, 5 Urejenost naravnih znamenitosti 28, 9 38, 8 13, 5 Možnosti za različne izlete 28, 6 29, 2 13, 5 Turistične informacije 29, 2 30, 2 17, 5 Možnosti za nakupovanje 17, 4 28, 5 33, 0 Možnosti za razvedrilo in zabavo 20, 0 27, 3 24, 3 Možnosti za ogled kulturnih prireditev 11, 5 20, 3 17, 9 Možnosti rekreativnih aktivnosti 19, 4 28, 8 20, 1 Primernost za družinske počitnice 29, 2 32, 2 10, 7 Mir in tišina 34, 1 30, 8 19, 1 Kakovost okolja 37, 8 36, 6 14, 7 Gostoljubnost prebivalstva 50, 4 31, 8 10, 5 Možnost sporazumevanja v tujih jezikih 47, 9 26, 9 15, 1 Osebna varnost med bivanjem v Sloveniji 48, 4 32, 4 (8, 1) Raven čistoče 36, 5 41, 8 14, 4 Kakovost gostinskih storitev 28, 5 45, 0 19, 4 Razmerje cenakakovost 23, 4 45, 5 23, 0 (5, 1) ((3, 2)) 17, 6 ((2, 1)) ((3. 3)) ((1. 3)) ((2, 2)) (3. 3) (6, 8) (4, 6) (5, 5) (2. 4) ((1. 3)) (4, 3) ((1. 3)) ((1, 2)) ((1, 8)) ((2, 2)) ((1, 4)) 46. 3 37. 5 25. 4 18. 1 26, 3 19. 2 12, 9 23, 2 44, 0 28, 7 26. 6 (10, 2) (9. 0) (6. 1) (7, 6) 11, 2 (5, 9) (5, 3) (5, 5) Quality of roads and roadside services (wayside rests, garages) Quality of the local transport means Quality of post and telecommunication services Maintainance of historical and cultural attractions Maintainance of natural phenomena Options for different excursions Availability of uptodate tourist infbrmation Shopping opportunities Arrangements made for entertainment and amusement Quality of cultural performances and availability of tickets Possibility of recreational activities Suitability for family holidays Silence and calmness Quality of the environment Hospitalityofthe Slovenians Possibility of communicating in foreign languages Feeling of personal safety during the stay in Slovenia Maintained level of hygiene Quality of services in restaurants The pricequality ratio 6. 3. 5 Izdatki turistov, anketiranih v obmorskih krajih Povprečno dnevno je turist, anketiran v obmorskih krajih, porabil 14 431 tolaijev, če je bival v hotelu 15 729 tolarjev, če pa v kampu 4 355 tolarjev. V glavni sezoni je znašala povprečna dnevna poraba na turista 1 3 628 tolarjev, zunaj nje pa 15 115 tolarjev. Da je bila povprečna dnevna poraba v predin posezoni višja, je razlog v tem, da so bili takrat anketirani v glavnem turisti v hotelih. Povprečno dnevno so največ porabili turisti iz Italije (20 816 SIT) in Avstrije (13 533 SIT). Nadpovprečno dnevno porabo so imeli turisti, stari od 20 do 39 let. 60 % turistov, anketiranih v obmorskih krajih je svoje račune poravnavalo s tolarji, ki so jih zamenjali v Sloveniji, nadpovprečen pa je delež tistih, ki so plačevali kar z gotovino v tuji valuti. Kot pri ostalih vrstah krajev se je zmanjšal delež turistov, ki so plačevali s tolarji, ki so jih kupili v Sloveniji in povečal delež plačnikov s kreditnimi karticami. 6. 3. 5 Expenditure of tourists interviewed in seaside resorts Tourists intervievved in seaside resorts spent on average 14, 431 tolars per day. If they stayed in a hotel, they spent SIT 15, 729 per day and if they stayed in camps SIT 4, 355. In the high season, average daily expense per tourist was SIT 13, 628 and in the offseason SIT 15, 115. The reason that the average expense was higher in the offseason is that tourists intervievved in the offseason vvere mostly staying in hotels. Tourists from ltaly and Austria vvere the biggest spenders vvith SIT 20, 816 and 13, 533 respectively. Tourists aged 2039 spent more per day than tourists from other age groups did. 60% of tourists intervievved in seaside resorts paid their bills vvith tolars exchanged in Slovenia. The share of tourists paying in their ovvn currency is above average. As in other tourist resorts, the share of tourists paying vvith tolars exchanged in Slovenia decreased vvhile the share of credit card users increased. STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE RE PUBLIC OF SLOVENIA 76 Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 Tabela 119: Struktura turistov v obmorskih krajih po načinu plačevanja, 1997 in 2000 Table 119: Structure of tourists in seaside resorts by method of payment, 1997 and 2000 % 1997 2000 S tolarji, zamenjanimi v Sloveniji S seboj prinesenimi tolaiji Z gotovino v tuji valuti S kreditnimi karticami 73, 3 (2, 2) 9, 4 15, 1 59, 9 (4, 2) 14. 4 21. 5 Tolars exchanged in Slovenia Tolars brought along Cash in foreign currency Credit cards Ker je bil velik delež turistov, ki so bili v Sloveniji prvič, je nadpovprečno velik tudi delež turistov, ki so ocenili svoje stroške v Sloveniji za višje, kot so pred prihodom pričakovali. Because the share of tourists who have not visited Slovenia before was above average, the share of tourists who spent more than they expected to spend is also big. Tabela 120: Struktura turistov v obmorskih krajih po oceni pričakovanih stroškov, 1994, 1997 in 2000 Table 120: Structure of tourists in seaside resorts by evaluation of planned expenses, 1994, 1997 and 2000 % 1994 1997 2000 V mejah pričakovanja Večji od pričakovanih Manjši od pričakovanih 71, 0 24, 8 ((4, 2)) 69, 2 25, 7 5, 1 71, 4 19, 8 (8, 9) Such as planned Higher than planned Lower than planned 6. 4 Gorski kraji 6. 4. 1 Socialnodemografske značilnosti turistov v gorskih krajih Tudi v anketnem letu 2000 je v gorske kraje prišlo največ turistov iz Nemčije in Italije, na 3. in 4. mestu pa sta vrstni red zamenjali Velika Britanija in Nizozemska. 6. 4 Mountain resorts 6. 4. 1 Sociodemographic characteristics of tourists in mountain resorts In 2000, most tourists in mountain resorts came from Germany and ltaly. The United Kingdom and the Netherlands changed their ranking on places 3 and 4. Tabela 121: Deleži tujih turistov, anketiranih v gorskih krajih, po državah, 1994, 1997 in 2000 Table 121: Shares of foreign tourists intervievved in mountain resorts, by countries, 1994, 1997 and 2000 % 1994 1997 2000 Nemčija Italija Velika Britanija Nizozemska Avstrija Hrvaška Češka republika Madžarska Francija Švica Združene države Druge države 27. 8 25. 9 10, 6 7, 0 5, 7 6, 2 3, 7 12, 9 25. 6 16, 1 9, 5 12. 7 6, 9 6, 4 10, 1 2, 1 (1. 7) (1. 8) 7, 0 29, 1 13, 3 11, 6 8. 5 7. 6 5, 8 (5, 3) (5, 0) (2, 0) ((1. 2)) ((1, 2)) 9, 4 Germany ltaly United Kingdom Netherlands Austria Croatia Czech Republic Hungary France Svvitzeriand United States Other countries Starostna struktura turistov se je v gorskih krajih v primerjavi s predhodnimi anketnimi leti le malo spremenila: za 5 odstotnih točk se je povečal delež turistov, starih od 20 do 29 let, za 4 odstotne točke se je zmanjšal delež turistov, starih od 50 do 59 let. Compared to previous surveys, the age structure of tourists in mountain resorts changed only a little: the share of tourists aged 2029 grew by 5 percentage points vvhile the share of tourists aged 5059 decreased by 4 percentage points STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBLIC 0F SLOVENIA Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 77 Tabela 122: Struktura turistov v gorskih krajih po starostnih skupinah, 1994, 1997 in 2000 Table 122: Structure of tourists in mountain resorts by age groups, 1994, 1997 and 2000 % 1994 1997 2000 Do 19 let (2, 5) ((2, 1)) (1, 9) Up to 19 2029 16, 5 13, 5 18, 6 2029 3039 26, 0 22, 1 20, 3 3039 4049 25, 1 22, 1 23, 9 4049 5059 22, 3 20, 3 16, 4 5059 60+ 7, 6 19, 9 18, 9 60+ Skoraj tri četrtine turistov je bilo zaposlenih ali samozaposlenih. Ta delež je le malo manjši od enakega deleža v Ljubljani in se je v primerjavi z letom 1 997 povečal za 5 odstotnih točk. Almost three quarters of tourists were employed or selfemployed. This share is only slightly smaller than the share for Ljubljana. Compared to 1997 it increased by 5 percentage points. Tabela 123: Struktura turistov v gorskih krajih po zaposlitvenem statusu, 1994, 1997 in 2000 Table 123: Structure of tourists in mountain resorts by employment status, 1994, 1997 and 2000 % 1994 1997 2000 Zaposleni, samozaposleni Upokojenec, rentnik Študent, dijak Drugo 76, 5 10, 4 9, 8 (3, 3) 66, 8 19, 6 (6, 2) (7, 4) 71, 5 Employed, selfemployed 19, 8 Retired 6, 5 Študent or person in education (2, 2) Other V gorskih krajih je bil delež turistov iz zahtevnejših poklicnih skupin največji v primerjavi z obmorskimi ali zdraviliškimi kraji. V primerjavi z letom 1997 se je povečal delež turistov iz najzahtevnejše poklicne skupine (visoki uradniki in menedžerji) za 4 odstotne točke. The share of tourists from more demanding groups of occupation is bigger than in seaside and health resorts. Compared to 1997, the share of senior officials and managers increased by 4 percentage points. Tabela 124: Poklicna struktura zaposlenih, samozaposlenih ali upokojenih turistov v gorskih krajih, 1997 in 2000 Table 124: Occupational structure of employed, selfemployed or retired tourists in mountain resorts, 1997 and 2000 % 1997 2000 Visoki uradnik, menedžer Strokovnjak (inženir, profesor) Tehnik, strokovni sodelavec Uradnik Delavec v storitvah, trgovini Delavec v industriji, obrti Drugi poklici 10, 9 26, 7 17, 3 15, 3 9, 8 (6, 3) 13, 6 14, 4 26, 6 17. 6 14, 3 9, 2 (7, 2) 10. 7 Senior officials, managers Professionals (engineers, professors) Technicians and associate professionals Clerks Service and sales vvorkers lndustry and craft workers Other occupations Tabela 125: Struktura turistov v gorskih krajih po njihovem življenjskem okolju, 1994, 1997 in 2000 Table 125: Structure of tourists in mountain resorts by their everyday environment, 1994, 1997 and 2000 % 1994 1997 2000 Podeželje Mesto z manj kot 200 000 prebivalci Mesto z več kot 200 000 prebivalci 25, 5 21, 9 27, 8 41, 3 38, 9 33, 5 33, 2 39, 2 38, 7 Countryside City with less than 200, 000 inhabitants City with over 200, 000 inhabitants Struktura turistov glede na potovalno družbo se v gorskih krajih v primerjavi z letom 1997 ni bistveno spremenila, v letu 2000 pa je skoraj enaka strukturi v obmorskih krajih. The structure of tourists as regards travelling company did not change much compared to 1997. In the year 2000 it is almost identical to the structure of tourists in seaside resorts. STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBLIC OF SLOVENIA 78 Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 Tabela 126: Struktura turistov v gorskih krajih po tem, ali so potovali sami ali v družbi, 1994, 1997 in 2000 Table 126: Structure of tourists in mountain resorts by travelling company, 1994, 1997 and 2000 % 1994 1997 2000 Sam S partnenem, partnerko Z družino ali drugimi sorodniki S prijatelji 9. 8 33, 6 35, 8 20, 8 19, 0 46. 0 20. 1 14, 8 16, 5 48, 0 18, 0 17, 5 Alone With partner With family or other relatives With friends 6. 4. 2 Podatki o prihodu in bivanju turistov v gorskih krajih 70 % turistov, anketiranih v gorskih krajih, je v Slovenijo prišlo na počitnice, kar 15 % anketiranih pa je v slovenskih gorskih krajih prenočilo na poti v neko drugo državo. V letu 2000 sta se v primerjavi z letom 1997 povečala deleža poslovnih in tranzitnih turistov. 6. 4. 2 Data on arrival and stay of tourists in mountain resorts 70% of tourists in mountain resorts came to Slovenia to spend holidays and 15% stopped in mountain resorts on their way to some other country. Compared to 1997 the shares of business and transit tourists increased. Tabela 127: Struktura turistov v gorskih krajih po osnovnem razlogu za prihod v Slovenijo, 1997 in 2000 Table 127: Structure of tourists in mountain resorts by main reason for coming to Slovenia, 1997 and 2000 % 1997 2000 Počitnice in obiski sorodnikov in prijateljev Poslovni in izobraževalni razlogi Tranzit Drugo 79, 8 7, 9 9, 9 (2, 5) 71, 9 11, 5 15, 3 ((1. 3)) Holidays and visiting relatives and friends Business and educational reasons Transit Other reasons Delež turistov, ki so pripotovali z letalom, je znašal 1 5, 6 %. K povečanju tega deleža v primerjavi z letom 1997 so v glavnem doprinesli britanski turisti. The share of tourists travelling by air was 15. 6%. British tourists contributed most to the increase of this share compared to 1 997. Tabela 128: Struktura turistov v gorskih krajih po vrsti prevoznega sredstva, 1994, 1997 in 2000 Table 128: Structure of tourists in mountain resorts by means of transport, 1994, 1997 and 2000 % 1994 1997 2000 Avto, kombi Avtodom Avtobus Motorno kolo Letalo Drugo 74, 5 12. 1 (2, 5) 8, 9 (2, 0) 60, 9 7, 4 18, 9 ((1, 1)) 8, 6 (3, 1) 57, 3 7, 4 11, 3 (4, 9) 15, 6 (3, 4) Car, van Campervan Bus, coach Motorcycle Aeroplane Other Struktura turistov po načinu prehranjevanja je v gorskih krajih drugačna kot v drugih vrstah krajev: kar 23, 5 % turistov je kombiniralo prehranjevanje v gostinskih lokalih z lastno pripravo hrane, 8, 4 % pa jih je samih pripravljalo jedi. V primerjavi z letom 1 997 se je povečal delež turistov, ki so se prehranjevali v gostinskih lokalih zunaj svojega prenočitvenega objekta. The structure of tourists by taking of meals is different in mountain resorts than in other resorts. 23. 5% of tourists combined eating in restaurants with own cooking and 8. 4% prepared their own meals. Compared to 1 997, the share of tourists eating in restaurants outside their accommodation establishment increased. Tabela 129: Struktura turistov v gorskih krajih po načinu prehranjevanja, 1997 in 2000 Table 129: Structure of tourists in mountain resorts by taking of meals, 1997 and 2000 % 1997 2000 V nastanitvenem objektu V gostinskih lokalih Lastna priprava hrane Kombinirano: lastna priprava in v gostinskih lokalih 43, 0 17, 8 12, 8 26, 3 39. 4 28, 7 8, 4 23. 5 In the accommodation establishment In restaurants Own cooking In restaurants and own cooking /*1 i STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBUC OF SLOVENIA Rezultati raziskovanj št. 758/2001 Results of Suiveys No 758/2001 79 Povprečno število prenočitev je znašalo v gorskih krajih 5, 5 prenočitve. 18 % turistov, anketiranih v gorskih krajih, je prenočilo samo eno noč, 33 % pa dve ali tri. The average number of nights spent in mountain resorts is 5. 5. 18% of tourists interviewed in mountain resorts spent only one night and 33% spent two or three nights. Tabela 130: Struktura turistov po številu prenočitev v gorskih krajih, 1994, 1997 in 2000 Table 130: Structure of tourists by number of overnight stays in mountain resorts, 1994, 1997 and 2000 % 1994 1997 2000 I-3 4-7 810 II14 15+ 65, 5 21, 1 (3, 5) 4, 8 5, 1 51, 9 32, 9 4, 7 6, 3 4, 2 51, 3 27, 5 7, 0 9. 7 4, 4 6. 4. 3 Podatki o prihodu in bivanju počitniških turistov v gorskih krajih Za počitniške turiste v gorskih krajih so bili pri odločitvi za počitnice v Sloveniji najpomembnejši motivi: naravne lepote Slovenije, mir in počitek, podnebne razmere Slovenije ter rekreativne dejavnosti. V primerjavi z letom 1997 so turisti v gorskih krajih navedli več motivov, vrstni red in deleži motivov so se spremenili, vendar pa je bil tudi leta 2000 najpomembnejši motiv naravne lepote Slovenije. 6. 4. 3 Data on arrival and stay of holidaymakers in mountain resorts For holidaymakers in mountain resorts the most important motives for deciding to spend holidays in Slovenia were natural beauties, calmness and possibilities to rest, climate and recreational activities. Compared to 1997, more motives were stated. The order and shares of motives changed but natural beauties remained the most important motive. Tabela 131: Deleži motivov po pomembnosti pri odločitvi turistov, anketiranih v gorskih krajih, za počitnice v Sloveniji, 1997 in 2000 Table 1 31 : Shares of motives by importance for decision of tourists intervievved in mountain resorts to spend holidays in Slovenia, 1997 and 2000 % 1997 2000 Naravne lepote Mir, počitek Podnebne razmere Rekreativne dejavnosti Cene Kulturne znamenitosti in prireditve Bližina turistovega bivališča Igre na srečo Možnosti za zabavo Nakupovanje Zdravstvene storitve v zdraviliščih Nezdravstvene storitve v zdraviliščih Drugi motivi 56, 8 (4, 5) 14. 0 11. 1 «1. 4» (3, 9) 31, 9 21, 1 16, 0 9, 8 7. 1 6. 2 2, 5 (1, 5) (1, 4) (4. 1) Natural beauties Calmness, possibilities to rest Climate Recreational activities Prices Cultural sights and perfomnances The vicinity of tourisfs residence Gambling Possibilities for entertainment Shopping Medical services in health resorts Nonmedical services in health resorts Other motives 64, 5 % turistov se pri organizaciji svojih počitnic v Sloveniji ni obrnilo na turistične agencije. 36, 8 % teh turistov si je samih rezerviralo prenočišče v nastanitvenih objektih, kar 58, 7 % jih je pripotovalo brez vnaprejšnje rezervacije prenočišča, 4, 5 % turistov pa je pripotovalo v organizaciji društva, kluba. Tri četrtine turistov, ki so jim turistične agencije pomagale pri organizaciji počitnic v Sloveniji, je imelo počitniški paket, ostalim pa so agencije organizirale le prenočevanje. Delež turistov, ki so imeli počitniški paket, je bil v primerjavi z ostalimi vrstami krajev prav v gorskih krajih največji. Največ (35, 7 %) turistov, anketiranih v gorskih krajih, se je za počitnice v Sloveniji odločilo v času manj kot en mesec pred načrtovanim odhodom. 64. 5% of tourists did not contact travel agencies to help them organise their holidays in Slovenia, 36. 8% of them booked accommodation themselves, 58. 7% travelled vvithout prior booking and for 4. 5% of them holidays were organised by various clubs and other organisations. Three quarters of tourists who contacted travel agencies bought package tours, and the rest only used the agencies to organise their accommodation. Compared to other resorts, the share of tourists with package tours was the biggest in mountain resorts. Most tourists in mountain resorts (35. 7%) decided to spend their holidays in Slovenia less than a month before the planned departure. STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE 0F THE REPUBLIC OF SLOVENIA 80 Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 Tabela 132: Struktura počitniških turistov v gorskih krajih glede na čas od odločitve za počitnice v Sloveniji do prihoda, 1994, 1997 in 2000 Table 132: Structure of holidaymakers in mountain resorts by the tirne from taking the decision on spending holidays in Slovenia and actual arrival to Slovenia, 1994, 1997 and 2000 % 1994 1997 2000 Pred manj kot 1 mesecem Pred 1 do 3 meseci Pred 3 do 6 meseci Pred več kot 6 meseci 35, 4 25, 8 11, 1 27, 7 32. 7 32, 1 14. 8 20, 4 35, 4 28, 9 20. 3 15. 4 Less than a month ago Betvveen 1 and 3 months ago Betvveen 3 and 6 months ago Over 6 months ago 39, 7 % turistov se je za počitnice v Sloveniji odločilo na podlagi osebnih izkušenj in 28, 4 % na priporočila sorodnikov in prijateljev. 39. 7% of tourists decided to spend holidays in Slovenia on the basis of personal experience and 28. 4% on the basis of recommendations from relatives or friends. Tabela 133: Struktura počitniških turistov v gorskih krajih glede na vir informacij o možnostih počitnic v Sloveniji, 1994, 1997 in 2000 Table 133: Structure of holidaymakers in mountain resorts by source of information on the possibility to spend holidays in Slovenia, 1 994, 1 997 and 2000 % 1994 1997 2000 Osebne izkušnje Priporočila sorodnikov ali prijateljev Propagandno gradivo, plakati, oglasi Mediji (časopisi, RTV, filmi, intemet) Potovalne agencije Razstave, sejmi Drugo 45. 2 27. 3 4, 8 6, 1 6, 6 ((1, 6)) 8, 4 38, 0 28, 7 10, 6 (3, 7) 8, 7 ((1, 2)) 9, 0 39, 7 28, 4 8, 1 8, 1 10, 0 (4, 8) Personal experience Recommendations from relatives or friends Advertising material, posters, advertisements Mass media (nevvspapers, radio, TV, films, Intemet) Travel agencies Exhibitions, fairs Other Več kot petina turistov, anketiranih v gorskih krajih, je pri organizaciji svojih počitnic uporabila internet, kar je v primerjavi z zdraviliškimi ali obmorskimi kraji največji delež. 82 % tistih, ki so uporabili internet, so v glavnem iskali informacije o Sloveniji. 46, 5 % počitniških turistov, anketiranih v gorskih krajih, je bilo v Sloveniji prvič na počitnicah, v kraju, kjer so bili anketirani, pa jih je bilo prvič 63, 4 %. V primerjavi z letom 1997 je večji delež turistov, ki so bili prvič v Sloveniji ali v kraju anketiranja. More than a fifth of tourists interviewed in mountain resorts used the Internet to organise holidays. Compared to health and seaside resorts, this is the biggest share. 82% of those who used the Internet only looked for information on Slovenia. 46. 5% of holidaymakers intervievved in mountain resorts spent their holidays in Slovenia for the first time and 63. 4% were for the first time in the plače of intervievv. Compared to 1997, the share of tourists visiting Slovenia or the plače of intervievv for the first time increased. Tabela 134: Struktura počitniških turistov glede na to, kolikokrat so bili že na počitnicah v Sloveniji in v gorskem kraju, kjer so bili anketirani, 1997 in 2000 Table 1 34: Structure of holidaymakers by how many times they spent their holidays in Slovenia and in the mountain resort vvhere they were intervievved, 1997 and 2000 % V Sloveniji In Slovenia 1997 2000 V kraju anketiranja In the plače of intervievv 1997 2000 Prvič 12krat 35krat 69krat 1019krat 20in večkrat 41, 9 28, 5 13, 8 4, 9 7, 2 (3, 8) 46, 5 22, 4 15, 8 (3, 9) (7, 0) (4, 3) 59, 7 25, 0 6, 6 (3, 9) (3, 5) ((1, 3)) 63, 4 20, 9 (6. 6) (2. 7) (3, 3) (3, 2) First time 1-2 times 3-5 times 6-9 times 1019 times 20 times or more Na vprašanje, ali so v zadnjih letih nestabilne varnostne razmere na območju nekdanje Jugoslavije vplivale na odločitev za prihod na počitnice v Slovenijo, je 27 % turistov 27% of tourists in mountain resorts said that unstable safety conditions on the territory of former Vugoslavia had some influence on their decision to spend holidays in Slovenia. STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBUC OF SLOVENIA Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 81 v gorskih krajih odgovorilo pritrdilno, kar je največji delež v This is the biggest share compared to other resorts. primerjavi z drugimi vrstami krajev. 6. 4. 4 Vtisi turistov, anketiranih v gorskih krajih, o bivanju v Sloveniji in njihova ocena naše turistične ponudbe Pri ocenjevanju elementov turistične ponudbe so turisti v gorskih krajih največkrat ocenili raven čistoče, razmerje cenakakovost, možnost sporazumevanja v tujih jezikih in gostoljubnost prebivalstva. Največkrat pa so ostali neocenjeni kakovost lokalnega prometa, možnosti za ogled kulturnih prireditev, poštne in telekomunikacijske storitve ter možnosti za razvedrilo in zabavo. Največ pozitivnih točk (4 in 5) so dobili naslednji elementi: osebna varnost med bivanjem v Sloveniji, gostoljubnost prebivalstva, mir in tišina ter kakovost okolja. Največkrat pa so negativne ocene (1 in 2) dobili elementi: možnosti za nakupovanje, za razvedrilo in zabavo, za ogled kulturnih prireditev in za sporazumevanje v tujih jezikih ter kakovost lokalnega prometa. 6. 4. 4 Impressions of tourists intervievved in mountain resorts on staying in Slovenia and their evaluation of our tourist offer In evaluating the elements of the tourist offer, tourists in mountain resorts most often rated the maintained level of hygiene, the pricequality ratio, the possibility of communicating in foreign languages and the hospitality of the Slovenians. Least frequently evaluated were the quality of the local transport means, the quality of cultural performances and availability of tickets, the quality of post and telecommunication services and arrangements made for entertainment and amusement. The best rated (4 and 5 points) were the feeling of personal safety during the stay in Slovenia, the hospitality of the Slovenians, silence and calmness and the quality of the environment. The vvorst rated (1 and 2 points) were shopping opportunities, arrangements made for entertainment and amusement, the quality of cultural performances and availability of tickets, the possibility of communicating in foreign languages and the quality of the local transport means. Tabela 135: Struktura elementov turistične ponudbe glede na oceno, ki so jim jo prisodili turisti, anketirani v gorskih krajih, na podlagi svojih vtisov o Sloveniji, 2000 Table 1 35: Structure of elements of the tourist offer evaluated by tourists intervievved in mountain resorts on the basis of their impressions about Slovenia, 2000 % Zelo pozitivno Very positive Zelo negativno \/ery negative 1 Ne more oceniti Cannot evaluate Kakovost cest in storitve ob cestah 13, 3 33, 3 39, 6 Kakovost lokalnega prometa 8, 7 20, 6 14, 6 Poštne in telekomunikacijske storitve 19, 9 26, 9 13, 6 Urejenost kulturnih znamenitosti 21, 8 39, 7 11, 3 Urejenost naravnih znamenitosti 43, 9 35, 0 6, 9 Možnosti za različne izlete 45, 4 26, 6 6, 0 Turistične informacije 27, 9 36, 8 14, 6 Možnosti za nakupovanje 11, 7 31, 4 28, 1 Možnosti za razvedrilo in zabavo 11, 2 25, 8 23, 0 Možnosti za ogled kulturnih prireditev 8, 7 23, 6 16, 4 Možnosti rekreativnih aktivnosti 29, 8 35, 2 8, 0 Primernost za družinske počitnice 37, 6 26, 8 7, 2 Mir in tišina 53, 9 29, 9 6, 5 Kakovost okolja 46, 5 36, 8 (7, 2) Gostoljubnost prebivalstva 49, 1 36, 7 (6, 0) Možnost sporazumevanja v tujih jezikih 37, 1 37, 6 14, 0 Osebna varnost med bivanjem v 51, 2 35, 5 (4, 6) Sloveniji Raven čistoče 35, 9 43, 5 14, 0 Kakovost gostinskih storitev 28, 2 42, 2 19, 1 Razmerje cenakakovost 24, 6 43, 9 23, 3 (3, 4) 10, 3 Quality of roads and roadside services (wayside rests, garages) (3, 2) ((0, 8)) 52, 1 Qualityof the local transport means ((1, 3)) . 37, 9 Quality of post and telecommunication services 26, 2 Maintainance of historical and cultural attractions 13, 8 Maintainance of natural phenomena 21, 1 Options for different excursions (2. 7) 17, 2 Availability of uptodate tourist information 8, 7 19, 2 Shopping opportunities (7, 0) 31, 2 Arrangements made for entertainment and amusement (4. 8) 45, 6 Quality of cultural performances and availability of tickets ((1, 0)) 25, 4 Possibility of recreational activities 27, 4 Suitability for family holidays ((1, 1)) (8, 3) Silence and calmness (8, 9) Quality of the environment (7, 4) Hospitalityofthe Slovenians (4, 2) (6, 8) Possibility of communicating in foreign languages 8, 1 Feeling of personal safety during the stay in Slovenia ((1, 9)) (4, 6) Maintained level of hygiene ((1, 4)) 8, 9 Quality of services in restaurants ((1, 4)) (6, 4) The pricequality ratio /^4 STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBUC OF SLOVENIA 82 Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 6. 4. 5 Izdatki turistov, anketiranih v gorskih krajih Povprečno dnevno je turist, anketiran v gorskih krajih, porabil 1 1 251 tolarjev, kar je v primerjavi z drugimi vrstami krajev najmanjša povprečna poraba na dan na osebo. Če je turist bival v hotelu, je porabil povprečno dnevno 13 785 tolarjev, če pa v kampu 4 777 tolarjev. V glavni sezoni je znašala povprečna dnevna poraba na turista 10 361 tolarjev, zunaj nje pa 12 477 tolarjev. Povprečno dnevno so največ porabili turisti iz Avstrije (17 948 SIT) in Italije (16 092 SIT). Povprečno dnevno so največ porabili turisti, stari od 40 do 49 let, najmanj pa stari 60 let in več. 64 % turistov, anketiranih v gorskih krajih, je svoje račune poravnavalo s tolarji, ki so jih zamenjali v Sloveniji, kar je največji delež v primerjavi z enakimi deleži v drugih vrstah krajev. Petina turistov je plačevala s kreditnimi karticami, ta delež pa je najmanjši v primerjavi z enakimi deleži v drugih vrstah krajev. 6. 4. 5 Expenditure of tourists intervievved in mountain resorts Tourists intervievved in mountain resorts spent on average 1 1, 251 tolars per day. Compared to other resorts this is the smallest daily consumption. If the tourists stayed in a hotel, they spent SIT 13, 785 per day and if they stayed in camps SIT 4, 777. In the high season, average daily expense per tourist was SIT 10, 361 and in the offseason SIT 12, 477. Tourists from Austria and ltaly were the biggest spenders with SIT 17, 948 and 16, 092 respectively. Tourists aged 4049 were the biggest spenders and tourists aged 60 and more spent the least. 64% of tourists intervievved in mountain resorts paid their bills with tolars exchanged in Slovenia, which is the biggest share compared to other resorts. A fifth of tourists used credit cards to settle their bills. This share is the smallest compared to other resorts. Tabela 136: Struktura turistov v gorskih krajih po načinu plačevanja, 1997 in 2000 Table 136: Structure of tourists in mountain resorts by method of payment, 1997 and 2000 % 1997 2000 S tolarji, zamenjanimi v Sloveniji S seboj prinesenimi tolarji Z gotovino v tuji valuti S kreditnimi karticami 69, 6 3, 4 9, 9 17, 1 64, 1 (3, 1) 12, 4 20, 4 Tolars exchanged in Slovenia Tolars brought along Cash in foreign currency Credit cards Tabela 137: Struktura turistov v gorskih krajih po oceni pričakovanih stroškov, 1994, 1997 in 2000 Table 137: Structure of tourists in mountain resorts by evaluation of planned expenses1 1994, 1997 and 2000 % 1994 1997 2000 V mejah pričakovanja Večji od pričakovanih Manjši od pričakovanih 72. 1 21. 2 (6, 7) 74, 2 20, 9 4, 9 77, 9 12, 2 9. 9 Such as planned Higher than planned Lovver than planned STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBUC 0F SLOVENIA Rezultati raziskovanj št. 758/2001 Resufts of Surveys No 758/2001 83 7. TABELARNI PREGLED O TURISTIH IN NJIHOVEM BIVANJU V SLOVENIJI PO NEKATERIH DRŽAVAH IN VRSTAH KRAJEV TABULAR OVERVIEVV OF TOURISTS AND THEIR STAV IN SLO VEN I A BY SELECTED COUNTRIES AND TYPES OF RESORTS 7^ STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBUC OF SLOVENIA 84 Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 Tuji turisti po socialnodemografskih značilnostih in državah, 2000 Foreign tourists by sociodemographic characteristics and countries, 2000 % Skupaj Total Avstrija Austria Hrvaška Croatia Italija ltaly Nemčija Germany Nizozemska Netherlands Velika Britanija United Kingdom Druge države Other countries SKUPAJ 100 100 100 100 100 100 100 100 TOTAL Starost (leta) do 19 2029 3039 4049 5059 60 + Zaposlitveni status zaposlen, samozaposlen upokojenec, rentnik študent, dijak drugo Poklicne skupine visoki uradnik, menedžer strokovnjak (inženir, profesor) tehnik, strokovni sodelavec uradnik delavec v storitvah, trgovini delavec v industriji, obrti drugi poklici Življenjsko okolje podeželje mesto z manj kot 200 000 prebivalci mesto z več kot 200 000 prebivalci Način potovanja sam s partnerjem, partnerko z družino ali drugimi sorodniki s prijatelji (1, 9) 16, 5 20, 5 24, 1 18, 0 19, 0 68, 4 21, 2 6, 5 3, 9 14, 6 21, 3 15, 6 11, 0 7, 4 11, 4 23, 2 32, 4 44, 4 22, 1 44, 7 16, 6 16, 6 (10, 7) (16, 1) (18, 9) (20, 7) 32, 7 53, 7 39, 5 ((3, 9)) (13. 6) (16. 7) 18, 7 (17, 7) (12. 8) (11. 1) (12, 3) (15. 9) 36, 4 28, 4 35, 2 (19, 9) 47, 7 (13, 3) (19, 1) (22. 1) (29. 2) (26, 4) ((11, 7)) ((10, 6)) 81, 6 ((8, 6)) ((9, 0)) (16, 3) (25, 6) (24, 5) (19, 0) (13, 9) 42, 2 43, 9 (34, 6) (36. 2) (19. 3) ((9. 9)) (15, 4) 24, 3 23, 6 16, 1 18, 9 67, 3 22, 3 (4. 7) (5, 7) (9, 3) (14. 6) 19, 7 22, 6 (10, 8) (10, 3) (12. 7) 15, 7 42. 1 42. 2 23. 0 43, 8 19. 1 14, 1 ((1, 7)) (13, 0) 16, 3 23, 0 20, 3 25, 8 62, 9 27, 1 (4, 9) (5, 1) (9, 9) 21, 9 16, 3 13, 5 (8, 1) (11. 0) Age (years) ((2, 7)) up to 19 ((15, 9)) (17, 8) 21, 9 2029 (23. 1) (13, 7) 23, 6 3039 (26. 4) (19, 5) 28, 7 4049 (20. 2) (22, 6) 15, 6 5059 ((12, 9)) 22, 8 (7, 5) 60 + Employment status 74, 6 65, 7 78, 3 employed, selfemployed ((11, 4)) 22, 7 10, 3 retired ((10, 8)) (9, 2) (8, 1) študent or person in education ((3, 3)) other Occupational groups (15, 9) (27, 5) 18, 8 senior officials, managers (14, 1) 26, 5 26, 9 professionals (engineers, professors) 18, 9 technicians and associate professionals (16, 1) (11, 2) (11, 5) clerks (22. 5) ((5, 9)) (9, 5) service and sales workers (4. 6) industry and craft workers (9. 7) other occupations 19, 4 ((14, 2)) (13, 3) ((11, 7)) (11, 6) Everyday environment 30, 6 (29, 9) 28, 3 14, 1 countryside 29. 0 42, 7 25, 3 28, 1 city with less than 200, 000 inhabitants 40. 4 (27, 4) 46, 3 57, 8 city with more than 200, 000 inhabitants Travelling 19, 8 (25, 0) 23, 5 alone 50. 5 57, 7 48, 8 35, 8 with partner 11. 6 (24, 4) (13, 2) 20, 4 witti family or other relatives 18. 1 ((9, 3)) (12, 9) 20, 3 withfriends /*! i STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBUC OF SLOVENIA Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 85 Tuji turisti po socialnodemografskih značilnostih in državah, 2000 (nadaljevanje) Foreign tourists by sociodemographic characteristics and countries, 2000 (continued) SKUPAJ Skupaj Total Avstrija Austria Hrvaška Croatia Italija ltaly Nemčija Germany Nizozemska Netherlands Velika Britanija United Kingdom Druge države Other countries 100 12, 2 6, 2 18, 6 24, 6 5, 2 8, 4 24, 7 TOTAL % Starost (leta) do 19 2029 3039 4049 5059 60 + (100) 100 100 100 100 100 (8, 0) (9, 6) (9, 6) (14, 0) 21, 1 (8, 3) (8, 8) (6, 7) ((4, 0)) ((3, 4)) (17, 4) 22. 1 18. 2 16, 6 18, 5 ((21, 5)) (19, 4) 19. 6 23, 5 27. 7 33, 5 ((5, 0)) (5, 9) (5. 7) (5. 8) ((3, 5)) (9, 1) (5, 6) (6, 8) (10, 5) 10, 1 ((34, 6)) 32, 9 28, 5 29, 4 21, 3 (9. 8) Age (years) up to 19 2029 3039 4049 5059 60 + Zaposlitveni status zaposlen, samozaposlen upokojenec, rentnik študent, dijak drugo Employment status 100 9, 6 7, 3 18, 3 22, 7 5, 7 8, 1 28, 3 employed, selfennployed 100 22, 8 ((2, 5)) 19, 5 31, 4 ((2, 8)) 9, 0 12, 0 retired 100 ((7, 4)) ((8, 6)) (13, 6) (18, 7) ((8, 7)) (12, 0) (31, 1) študent or person in education 100 (27, 2) (32, 2) ((20, 6)) other Poklicne skupine visoki uradnik, menedžer 100 (11, 9) (6, 9) (11, 9) (16, 7) (5, 4) (15, 6) 31, 5 strokovnjak (inženir, profesor) 100 (10, 0) (7, 4) (12, 8) 25, 4 (3, 3) 10, 3 30, 9 tehnik, strokovni sodelavec 100 (12, 1) (8, 1) 19, 6 25, 7 ((3, 8)) (5, 9) 24, 8 uradnik 100 (10, 5) (7, 5) 27, 0 25, 8 (5, 2) (6, 0) (18, 0) delavec v storitvah, trgovini 100 (12, 8) (18, 1) 30, 3 (10, 2) ((4, 5)) (21, 1) delavec v industriji, obrti 100 (21, 0) . (25, 8) (27, 1) (15, 2) drugi poklici 100 (17, 7) (20, 7) (23, 9) ((5, 2)) (8, 5) (20, 8) Occupational groups senior officials, managers professionals (engineers, professors) technicians and associate professionals clerks service and sales workers industry and craft workers other occupations Življenjsko okolje podeželje 100 19, 2 (3, 7) 12, 6 32, 5 (6, 7) 10, 3 15, 1 mesto z manj kot 200 000 prebivalci 100 10, 8 8, 0 24, 2 22, 1 6, 9 6, 6 21, 5 mesto z več kot 200 000 prebivalci 100 9, 7 6, 1 17, 7 22, 4 (3, 2) 8, 8 32, 1 Everyday environment countryside city with less than 200, 000 inhabitants city vvith more than 200, 000 inhabitants Način potovanja sam 100 (11, 0) (9, 6) 19, 4 22, 1 (9, 5) 26, 3 s partneijem, partnerko 100 13, 1 (5, 0) 18, 3 27, 9 6, 7 9, 2 19, 8 z družino ali drugimi sorodniki 100 (9, 8) (7, 2) 21, 3 17, 2 (7, 7) (6, 7) 30, 3 s prijatelji 100 (14, 1) ((3, 7)) 15, 8 26, 8 ((2, 9)) (6, 5) 30, 2 Travelling alone vvith partner vvith family or other relatives with friends J4t/ i STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBUC OF SLOVENIA 86 Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 2. Tuji turisti po socialnodemografskih značilnostih in vrstah krajev, 2000 Foreign tourists by sociodemographic characteristics and type of tourist resort, 2000 % Skupaj Total Ljubljana Zdraviliški kraji Health resorts Obmorski kraji Seaside resorts Gorski kraji Mountain resorts SKUPAJ 100 100 100 100 100 TOTAL Država po potnem listu Avstrija Belgija Češka republika Francija Hrvaška Italija Madžarska Nemčija Nizozemska Ruska federacija Švica Velika Britanija Združene države druge države Starost (leta) do 19 2029 3039 4049 5059 60 + 12, 2 (1, 4) (2, 8) 2. 3 6, 2 18, 6 4, 0 24, 6 5, 2 (1, 0) (1. 2) 8. 4 2, 9 9, 0 (1. 9) 16, 5 20, 5 24, 1 18, 0 19, 0 (7. 8) (5, 0) (8, 4) (13, 4) (11. 6) ((3, 7)) (12, 7) (9. 1) 20, 4 17, 9 20, 3 35, 3 (17. 3) (7, 5) 31, 6 (10, 6) (14, 9) 33, 2 ((2. 8)) ((1. 7)) ((6, 8)) (11. 7) (17. 2) 26, 6 37, 4 Country of passport 12, 5 (7, 6) Austria ((2, 4)) ((1, 0)) Belgium ((1, 8)) (5, 3) Czech Republic ((1, 7)) (2, 0) France ((3, 2)) 5, 8 Croatia 31, 0 13, 3 |taly (3, 5) (5, 0) Hungary 22, 7 29, 1 German/ (2, 8) 8, 5 Netherlands (2. 7) Russian Federation ((1, 8)) ((1. 2)) Switzeriand (4. 8) 1 1 ,6 United Kingdom ((1, 2)) United Stated (6, 8) 7, 8 other countries ((2, 8)) 17, 1 25, 0 20, 4 16. 8 17. 9 (1, 9) 18, 6 20. 3 23, 9 16. 4 18, 9 Age (years) up to 19 2029 3039 4049 5059 60 + Zaposlitveni status zaposlen, samozaposlen upokojenec, rentnik študent, dijak drugo Poklicne skupine visoki uradnik, menedžer strokovnjak (inženir, profesor) tehnik, strokovni sodelavec uradnik delavec v storitvah, trgovini delavec v industriji, obrti drugi poklici Einployment status 68, 4 73, 5 50, 6 69, 1 71, 5 employed, selfemployed 21. 2 (9, 7) 42, 2 20, 8 19, 8 retired 6, 5 (10, 3) ((2, 2)) (6, 0) 6, 5 študent or person in education 3, 9 (6, 5) ((5, 0)) (4, 2) (2, 2) other Occupational groups 14. 6 20, 4 (11, 6) 12, 9 14, 4 senior officials, managers 21. 3 21, 7 (15, 8) 16, 3 26, 6 professionals (engineers, professors) 18. 7 (16, 0) 24, 0 19, 2 17, 6 technicians and associate professionals 15, 6 (11, 5) (14, 7) 20, 1 14, 3 clerks 11, 0 (13, 6) (12, 2) 11, 6 9, 2 service and sales vvorkers 7, 4 ((5, 2)) (12, 2) (6, 8) (7, 2) industry and craft vvorkers 11. 4 (11, 6) (9, 5) 13, 1 10, 7 other occupations Življenjsko okolje podeželje 23, 2 (13, 2) 29, 4 20, 2 27, 8 mesto z manj kot 200 000 prebivalci 32, 4 29, 6 33, 7 32, 0 33, 5 mesto z več kot 200 000 prebivalci 44, 4 57, 3 36, 9 47, 8 38, 7 Everyday environment countryside city with less than 200, 000 inhabitants city vvith more than 200, 000 inhabitants Način potovanja sam s partneijem, partnerko z družino ali drugimi sorodniki s prijatelji Travelling 22, 1 42, 5 23, 1 16, 6 16, 5 alone 44, 7 27, 7 50, 2 48, 0 48, 0 with partner 16, 6 (13, 6) (13, 2) 18, 3 18, 0 vvith family or other relatives 16, 6 16, 1 (13, 5) 17, 1 17, 5 vvith friends STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBLIC OF SLOVENIA Rezultati razisKovanj št. 758/2001 Results of Surveys No 758/2001 87 2. Tuji turisti po socialnodemografskih značilnostih in vrstah krajev, 2000 (nadaljevanje) Foreign tourists by sociodemographic characteristics and type of tourist resort, 2000 (continued) Skupaj Total Ljubljana Zdraviliški kraji Health resorts Obmorski kraji Seaside resorts Gorski kraji Mountain resorts SKUPAJ 100 18, 1 13, 2 28, 8 39, 9 TOTAL Država po potnem listu Avstrija Belgija Češka republika Francija Hrvaška Italija Madžarska Nemčija Nizozemska Ruska federacija Švica Velika Britanija Združene države druge države 100 (100) (100) 100 100 100 100 100 100 (100) (100) 100 100 100 (11. 5) (39, 1) (24. 7) (13, 0) (8, 5) ((12, 7)) (27, 3) (56. 3) 41, 2 34, 2 (22, 8) (10, 6) 17, 8 ((7. 1)) ((2. 5)) Country of passport 29, 5 (24, 8) Austria ((48, 4)) ((28. 1)) Belgium ((18. 3)) (74, 3) Czech Republic ((21, 3)) (35. 2) France ((14, 8)) 37. 8 Croatia 47, 9 28, 5 |taly (25, 6) (49, 7) Hungary 26. 5 47, 1 Gennany (15. 6) 64, 6 Netherlands (74, 5) Russian Federation ((41, 7)) ((39, 5)) Switzefiand (16, 5) 55, 0 United Kingdom ((16, 2)) United Stated (21. 7) 34, 6 othercountries Starost (leta) do 19 2029 3039 4049 5059 60 + (100) 100 100 100 100 100 19, 7 17, 9 26, 5 (17. 4) (7. 1) ((5, 5)) (7, 6) (9. 4) 19, 6 26, 1 ((41, 7)) 29, 9 35, 1 24, 4 26, 8 27, 1 (40. 6) 44, 9 39. 5 39. 6 36, 3 39. 7 Age(yeare) up to 19 2029 3039 4049 5059 60 + Zaposlitveni status zaposlen, samozaposlen upokojenec, rentnik študent, dijak drugo Employment statu* 100 19, 4 9, 8 29, 1 41, 7 employed. setf«mployed 100 (8, 3) 26, 3 28, 2 37, 2 retired 100 (28, 9) ((4, 6)) (26, 6) 40, 0 študent or person in educatkm 100 (30, 0) ((16, 7)) (30, 5) (22, 7) other Poklicne skupine visoki uradnik, menedžer strokovnjak (inženir, profesor) tehnik, strokovni sodelavec uradnik delavec v storitvah, trgovini delavec v industriji, obrti drugi poklici 100 100 100 100 100 100 100 23, 5 17, 1 (14, 4) (12, 4) (20. 7) «11. 7» (17, 1) (10. 9) (10. 2) 17. 6 (12, 9) (15. 2) (22. 6) (11. 4) 25, 4 22. 1 29, 7 37. 2 30. 3 (26. 5) 33, 2 40. 1 50, 6 38, 4 37, 4 33, 8 (39. 2) 38. 2 Occupationa! groups senior officials, managers professionats (engineers, technicians and assodate professionals derks senrice and sales vvorkers industry and craft vvorkers other occupabons Življenjsko okolje podeželje mesto z manj kot 200 000 prebivalci mesto z več kot 200 000 prebivalci Evefyday »nvironment 100 (10, 3) 16, 8 25, 1 47, 9 countiyside 100 16, 5 13, 8 28, 4 41, 3 city Mth less than 200, 000 inhabitants 100 23, 3 11, 0 31, 0 34, 7 city with more than 200, 000 inhabitants Način potovanja sam s partnerjem, partnerko z družino ali drugimi sorodniki s prijatelji Travelling 100 34, 9 13, 8 21, 6 29, 7 alone 100 11, 2 14, 9 30, 9 42, 9 with partner 100 (14, 8) (10, 5) 31, 6 43, 1 with faniilyor other retatives 100 17, 5 (10, 7) 29, 7 42, 1 vvithfriends STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBLIC OF SLOVENIA 88 Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 3. Tuji turisti po socialnodemografskih značilnostih in glavnem razlogu za prihod v Slovenijo, 2000 Foreign tourists by sociodemographic characteristics and main reason for coming to Slovenia, 2000 % Skupaj Total Počitnice Holidays Poslovni, izobraževalni razlogi Business, educational reasons Obisk sorodnikov, prijateljev Visiting relatives, friends Drugi razlogi Other reasons Tranzit Transit SKUPAJ 100 100 100 100 100 100 TOTAL Država po potnem listu Avstrija Hrvaška Italija Nemčija Nizozemska Velika Britanija druge države Country of passport 12, 2 14, 0 (6, 6) ((9, 8)) Austria 6, 2 4, 4 (14, 0) Croatia 18, 6 20, 7 (15, 2) ((20, 4)) (14, 4) italy 24. 6 25, 0 (19, 8) ((13, 8)) (37, 6) Germany 5, 2 5, 8 ((7, 9)) Netherlands 8, 4 9, 0 (8, 8) United Kingdom 24. 7 21, 2 33, 6 (40, 2) (37, 5) (22, 2) other countries Starost (leta) do 19 2029 3039 4049 5059 60 + (1. 9) 16, 5 20, 5 24, 1 18, 0 19, 0 (2, 1) 14. 4 17. 2 21. 3 20. 5 24. 6 17, 1 29, 9 35, 3 (14, 3) ((3, 3)) (28, 5) ((26, 8)) (23, 8) «11. 1» ((8, 4)) ((20, 6)) ((29, 9)) ((24, 1)) (22. 0) (20, 2) (22, 9) (16. 1) (16, 5) Age (years) up to 19 2029 3039 4049 5059 60 + Zaposlitveni status zaposlen, samozaposlen upokojenec, rentnik študent, dijak drugo Employnient status 68, 4 63, 3 92, 6 (60, 8) (54, 2) 66, 1 employed, selfemployed 21, 2 27, 4 ((15, 2)) (20, 6) retired 6, 5 5, 8 ((2, 3)) ((14, 5)) ((18, 9)) (10, 7) študent or person in education 3, 9 (3, 5) . ((18, 6)) other Poklicne skupine visoki uradnik, menedžer strokovnjak (inženir, profesor) tehnik, strokovni sodelavec uradnik delavec v storitvah, trgovini delavec v industriji, obrti drugi poklici Življenjsko okolje podeželje mesto z manj kot 200 000 prebivalci mesto z več kot 200 000 prebivalci 14. 6 21. 3 18. 7 15, 6 11, 0 7, 4 11. 4 23, 2 32, 4 44, 4 10, 7 19. 7 16, 4 18, 4 11. 8 8, 9 14, 2 24, 2 37, 0 38, 8 32, 0 29, 3 18, 9 ((4, 8)) (7, 7) ((2, 8)) ((4, 5)) (12, 3) 21, 3 66, 5 ((18, 7)) ((16, 5)) «21. 2» «18. 6» (18, 9) (62, 5) Occupational groups senior officials, managers ((36, 9)) (16, 0) professionals (engineers, professore) (32. 7) technicians and associate professionals (18. 8) clerks ((12, 7)) service and sales vvorkers industry and craft workers other occupations Everyday environment «24, 6» (36, 0) countryside (29, 1) (29, 2) city with less than 200, 000 inhabitants (46, 3) (34, 8) city with more than 200, 000 inhabitants Način potovanja sam 22, 1 8, 6 67, 0 ((20, 5)) (43, 1) s partneijem, partnerko 44, 7 52, 1 (17, 8) (52, 9) (22, 2) z družino ali drugimi sorodniki 16, 6 22, 0 ((2, 3)) s prijatelji 16, 6 17, 3 (12, 9) ((17, 2)) «30, 0» Travelling (24. 3) alone 46, 5 with partner (14. 4) with family or other relatives (14, 8) with friends STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBUC OF SLOVENIA Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 89 Tuji turisti po socialnodemografskih značilnostih in glavnem razlogu za prihod v Slovenijo, 2000 (nadaljevanje) Foreign tourists by sociodemographic characteristics and main reason for coming to Slovenia, 2000 (continued) % Skupaj Total Počitnice Holidays Poslovni, izobraževalni razlogi Business, educational reasons Obisk sorodnikov, prijateljev Visiting relatives, friends Drugi razlogi Other reasons Tranzit Transit SKUPAJ 100 64, 2 17, 5 4, 2 2, 9 11. 3 TOTAL Država po potnem listu Avstrija Hrvaška Italija Nemčija Nizozemska Velika Britanija druge države Country of passport 100 73, 2 (9, 4) ((9, 0)) Austria 100 45, 5 (39, 6) Croatia 100 71, 4 (14, 3) ((3, 2)) (8, 7) |taly 100 65, 2 (14, 0) ((2, 3)) (17, 2) Germany 100 71, 6 ((17, 1)) Netherlands 100 68, 5 (18, 3) United Kingdom 100 54, 9 23, 8 (6, 8) (4, 4) (10, 1) other countries Starost (leta) do 19 2029 3039 4049 5059 60 + (100) 100 100 100 100 100 (69. 7) 56, 0 53, 7 56. 7 72. 8 83, 4 18, 1 25. 5 25. 6 (13, 8) ((3, 1)) (7. 2) ((5, 4)) (4. 1) ((2, 6)) ((1. 9)) ((3, 6)) ((4, 2)) ((2, 9)) (15. 0) (11. 1) (10. 7) (10, 0) (9, 8) Age (years) up to 19 2029 3039 4049 5059 60 + Zaposlitveni status zaposlen, samozaposlen upokojenec, rentnik študent, dijak drugo Employment status 100 59, 4 23, 7 (3, 7) (2, 3) 10, 9 employedl selfemployed 100 82, 9 ((3, 0)) (10, 9) retired 100 57, 4 ((6, 2)) «9, 3)) ((8, 5)) (18, 6) študent or person in education 100 (57, 1) . ((13, 8)) other Poklicne skupine visoki uradnik, menedžer strokovnjak (inženir, profesor) tehnik, strokovni sodelavec uradnik delavec v storitvah, trgovini delavec v industriji, obrti drugi poklici Occupational groups 100 47, 7 40, 7 ((4, 5)) senior officials, managers 100 60, 1 25, 5 ((2, 7)) ((3, 5)) (8, 2) professionals (engineers, professors) 100 57, 2 18, 8 ((4, 0)) (19, 1) technicians and associate professionals 100 76, 5 ((5, 7)) . (13, 2) clerks 100 69, 3 (13, 0) ((12, 6)) service and sales vvorkers 100 77, 5 ((7, 1)) industry and craft vvorkers 100 81, 0 ((7, 3)) other occupations Življenjsko okolje podeželje mesto z manj kot 200 000 prebivalci mesto z več kot 200 000 prebivalci Everyday environment 100 66, 8 (9, 3) ((3, 3)) «3, 1» (17, 5) countryside 100 73, 3 11, 5 (2, 4) (2, 6) (10, 2) city with less than 200, 000 inhabitants 100 56, 1 26, 2 (5, 9) (3, 0) (8, 8) city with more than 200, 000 inhabitants Način potovanja sam s partnerjem, partnerko z družino ali drugimi sorodniki s prijatelji Travelling 100 25, 0 53, 0 ((3, 9)) (5, 7) (12, 4) alone 100 74, 9 (7, 0) (4, 9) (1, 4) 11, 7 vvith partner 100 84, 7 ((2, 4)) . (9, 7) with family or other relatives 100 66, 8 (13, 6) ((4, 3)) ((5, 2)) (10, 1) vvith friends STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBUC OF SLOVENIA Rezultati raziskovanj št. 758/2001 Results of Surveys No 756/2001 89 3. Tuji turisti po socialnodemografskih značilnostih in glavnem razlogu za prihod v Slovenijo, 2000 (nadaljevanje) Foreign tourists by sociodemographic characteristics and main reason for coming to Slovenia, 2000 (continued) % Skupaj Tota! Počitnice Holidays Poslovni, izobraževalni razlogi Business, educational reasons Obisk sorodnikov, prijateljev Visiting relatives, friends Drugi razlogi Other reasons Tranzit Transit SKUPAJ 100 64, 2 17, 5 4, 2 2, 9 11, 3 TOTAL Država po potnem listu Avstrija Hrvaška Italija Nemčija Nizozemska Velika Britanija druge države Country of passport 100 73, 2 (9, 4) ((9, 0)) Austria 100 45, 5 (39, 6) Croatia 100 71, 4 (14, 3) ((3, 2)) (8, 7) ltaly 100 65, 2 (14, 0) ((2, 3)) (17, 2) Germany 100 71, 6 . ((17, 1)) Netheriands 100 68, 5 (18, 3) . United Kingdonn 100 54, 9 23, 8 (6, 8) (4, 4) (10, 1) other countries Starost (leta) do 19 2029 3039 4049 5059 60 + (100) 100 100 100 100 100 (69, 7) 56, 0 53, 7 56. 7 72. 8 83, 4 18, 1 25. 5 25. 6 (13, 8) ((3, 1)) (7, 2) ((5, 4)) (4, 1) ((2, 6)) ((1. 9)) ((3, 6)) ((4, 2)) ((2, 9)) (15. 0) (11. 1) (10, 7) (10, 0) (9, 8) Age (years) up to 19 2029 3039 4049 5059 60 + Zaposlitveni status zaposlen, samozaposlen upokojenec, rentnik študent, dijak drugo Employment status 100 59, 4 23, 7 (3, 7) (2, 3) 10, 9 empJoyed, selfemployed 100 82, 9 ((3, 0)) (10, 9) retired 100 57, 4 ((6, 2)) ((9, 3)) ((8, 5)) (18, 6) študent or person in education 100 (57, 1) ((13, 8)) other Poklicne skupine visoki uradnik, menedžer strokovnjak (inženir, profesor) tehnik, strokovni sodelavec uradnik delavec v storitvah, trgovini delavec v industriji, obrti drugi poklici Occupational groups 100 47, 7 40, 7 ((4, 5)) senior officials, managers 100 60, 1 25, 5 ((2, 7)) ((3, 5)) (8, 2) professionals (engineers, professors) 100 57, 2 18, 8 ((4, 0)) (19, 1) technicians and associate professionals 100 76, 5 ((5, 7)) . (13, 2) clerks 100 69, 3 (13, 0) ((12, 6)) service and sales vvorkers 100 77, 5 ((7, 1)) indusby and craft workers 100 81, 0 ((7, 3)) other occupations Življenjsko okolje podeželje mesto z manj kot 200 000 prebivalci mesto z več kot 200 000 prebivalci Everyday environment 100 66, 8 (9, 3) ((3, 3)) ((3, 1)) (17, 5) countryside 100 73, 3 11, 5 (2, 4) (2, 6) (10, 2) city with less than 200, 000 inhabitants 100 56, 1 26, 2 (5, 9) (3, 0) (8, 8) city with more than 200, 000 inhabitants Način potovanja sam s partnerjem, partnerko z družino ali drugimi sorodniki s prijatelji Travelling 100 25, 0 53, 0 ((3, 9)) (5, 7) (12, 4) alone 100 74, 9 (7, 0) (4, 9) (1, 4) 11, 7 with partner 100 84, 7 ((2, 4)) (9, 7) vvith family or other relatives 100 66, 8 (13, 6) ((4, 3)) ((5, 2)) (10, 1) vvith friends 7^ STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBLIC OF SLOVENIA 90 Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 4. Povprečno število tujih turistov, ki so skupaj potovali in med bivanjem skupaj porabljali sredstva ter povprečno število prenočitev tujih turistov v Sloveniji in kraju anketiranja, 2000 Average number of foreign tourists who traveled together and spent financial resources together, and average number of overnight stays of foreign tourists in Slovenia and in the plače of interview1 2000 Povprečno število turistov Average number of tourists Povprečno število prenočitev Average number of overnight stays v Sloveniji in Slovenia v kraju anketiranja in the plače of interview SKUPAJ Vrsta prenočitvenega objekta hotel kamp Vrsta kraja Ljubljana zdraviliški kraji obmorski kraji gorski kraji Država po potnem listu Avstrija Hrvaška Italija Nemčija Nizozemska Velika Britanija druge države Starost (leta) do 19 2029 3039 4049 5059 60 + Način potovanja sam s partnerjem, partnerko z družino ali drugimi sorodniki s prijatelji Glavni razlog za prihod počitnice poslovni, izobraževalni razlogi obisk sorodnikov ali prijateljev drugi razlogi tranzit Organizacija počitnic s turistično agencijo - skupaj organizirana samo prenočitev organiziran samo prevoz počitniški paket brez turistične agencije - skupaj neposredna rezervacija brez vnaprejšnje rezervacije organizacija kluba, sindikata ne vem Prevozno sredstvo avto, kombi avtodom avtobus motorno kolo kolo letalo vlak ladja drugo 2. 05 1. 90 2. 68 1. 73 1. 91 2. 16 2. 16 1. 98 1. 96 2. 11 1. 94 2. 45 1. 88 2. 14 (3. 01) 2. 04 2. 15 2. 13 1. 88 1. 91 1. 00 1. 96 3. 36 2. 37 2. 28 1. 31 1. 87 1. 72 2. 06 2. 11 2. 37 ((2. 22)) 1. 96 2. 38 2. 34 2. 48 (1. 87) ((2. 16)) 2. 16 2. 51 1. 77 (1. 88) 1. 80 ((2. 11)) ((2. 80)) 7. 5 7. 2 8. 3 5. 9 11. 1 7. 2 7. 3 7. 0 5. 8 6. 7 8. 4 10. 2 8. 8 6. 9 (5. 8) 6. 5 7. 0 6. 8 8. 3 9. 6 5. 5 8. 1 8. 1 6. 5 8. 8 5. 7 6. 9 5. 7 1. 9 9. 2 9. 1 ((9. 9)) 9. 2 8. 6 9. 0 8. 1 (9. 2) ((8-5)) 7. 2 9. 3 7. 9 (3. 7) 8. 1 ((9. 7)) ((6. 1)) 5. 6 TOTAL Type of accommodation establishment 5. 6 hotel 5. 7 campsite Type of resort 2. 9 Ljubljana 9. 1 health resorts 5. 8 seaside resorts 5. 5 mountain resorts Country of passport 5. 9 Austria 4. 4 Croatia 5. 2 ltaly 7. 0 Germany 6. 8 Netherlands 7. 2 United Kingdom 4. 2 other countries Age (years) (4. 9) up to 19 3. 9 2029 4. 8 3039 5. 5 4049 6. 1 5059 8. 1 60 + Travelling 4. 6 alone 6. 1 with partner 6. 2 with family or other relatives 4. 5 vvith friends Main reason for travel 6. 8 holidays 4. 0 business, educational reasons 2. 7 visiting relatives or friends 4. 2 other reasons 1. 4 transit Organisation of hoiidays 7. 6 using travel agency - total 6. 8 only accommodation organised ((6. 4)) only transport organised 8. 1 package tour 6. 4 vvith no assistance of a travel agent - total 7. 7 direct booking 5. 2 no booking in advance (8. 0) organised by a club, trade union ((4. 8)) do not know Meansof transport 5. 4 car, van 6. 8 campervan 7. 0 bus, coach (2. 5) motorcycle bicycle 5. 7 aeroplane ((6. 1)) train ship ((3. 7)) other STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE BEPUBUC OF SLOVENIA Rezultati raziskovanj Št. 758/2001 Resutts of Surveys No 758/2001 91 5. Značilnosti prihoda in bivanja tujih turistov v Sloveniji po glavnem razlogu za prihod v Slovenijo, 2000 Characteristics of arrival and staying of foreign tourists in Slovenia by main reason for coming to Slovenia, 2000 Skupaj Total Počitnice Holidays Poslovni, izobraževalni razlogi Business, educational reasons Obisk sorodnikov, prijateljev Visiting relatives, friends Drugi razlogi Other reasons Tranzit Transit SKUPAJ 100 100 100 100 100 100 TOTAL Vrsta kraja Ljubljana 18, 1 7, 6 43, 2 (49, 3) (50, 3) zdraviliški kraji 13, 2 15, 4 (9, 0) ((14, 3)) obmorski kraji 28, 8 33, 4 21, 4 ((19, 9)) ((24, 0)) gorski kraji 39, 9 43, 6 26, 3 ((16, 5)) ((18, 0)) Prevozno sredstvo avto, kombi 55, 6 56, 4 53, 8 (50, 5) (54, 9; avtodom 5, 5 5, 5 avtobus 14, 2 20, 2 ((3, 7)) motorno kolo (3, 2) (2, 1) kolo - letalo 18, 5 13, 0 40, 8 (43, 1) ((18, 9); vlak (1, 9) (2, 0) ladja - drugo (0, 7) ((0, 6)) Način prehranjevanja v nastanitvenem objektu 40, 0 50, 9 28, 4 ((11, 7)) ((30, 7)) v gostinskih lokalih 37, 1 23, 8 67, 3 (60, 5) (48, 5) lastna priprava hrane 6, 1 6, 0 v gostlokalih in lastna priprava 16, 8 19, 4 ((3, 6)) ((19, 4)) ((15, 5)) Število prenočitev v Sloveniji 1 10, 7 ((2, 0)) (13, 1) 2-3 23, 1 14, 8 46, 5 (36, 3) (28, 3 4-7 35, 1 42, 0 24, 5 (33, 2) (46, 0 810 11, 2 14, 1 (6, 1) ((11, 9)) 1114 12, 2 17, 6 (3, 1) 15+ 7, 8 9, 5 (6, 6) Število prenočitev v kraju anketiranja 1 18, 7 (7, 8) (19, 6) ((37, 7)) 2-3 31, 6 26, 9 50, 3 (41, 2) (39, 4 4-7 30, 0 37, 5 22, 0 (18, 0) (42, 3 810 6, 5 9, 2 ((2, 5)) 1114 8, 6 12, 5 (2, 6) 15+ 4, 6 6, 2 ((3, 0)) Mnenje o stroških v mejah pričakovanja 74, 4 74, 4 74, 0 73, 6 (79, 7) večji od pričakovanih 16, 4 16, 8 16, 0 ((12, 7)) ((15, 3)) manjši od pričakovanih 9, 2 8, 8 (10, 0) ((13, 7)) Pretežni način plačevanja s tolarji, zamenjanimi v Sloveniji 58, 3 70, 4 30, 9 (51, 6) (52, 2) seboj prinesenimi tolarji 3, 4 (3, 6) ((3, 3)) z gotovino v tuji valuti 11, 3 12, 4 (5, 7) s kreditnimi karticami 26, 9 13, 7 60, 1 (39, 2) (30, 7) Sploien vtis o Sloveniji boljši od pričakovanega 42, 4 45, 1 42, 4 (37, 9) (32, 5) v mejah pričakovanja 56, 4 53, 7 57, 5 (59, 6) (66, 7) slabši od pričakovanega (1, 2) (1, 2) (19, 2) ((8. 4)) (18, 4) 54, 0 55, 9 (15, 2) ((16, 2)) ((8, 7)) 54, 7 (14, 8) (21, 8) 59, 9 (27. 7) (10, 1) 74, 5 (23, 9) 73, 8 (16, 3) ((10. 0)) 36. 6 (14, 9j 45, 3 (31. 8) 65, 9 Type of resort Ljubljana health resorts seaskte resorts mountain resorts Meansof transport car, van campen/an bus, coach motorcycte bicycle aeroplane train ship other Taking of meals in the accommodatkm establishment in restaurants own cooking in restaurants and own cooking Number of ovemight stays in Slovenia 1 2-3 4-7 810 1114 15 + Number of ovemigM stays in the piace of Intervievv 1 2-3 4-7 810 1114 15 + Opinion on costs within expectations more than expected less than expected Predominant mettiod ct paynMnt tolars exchanged in Slovenia toiarsbroughtakmg cash in foreign currancy creditcards General impression about Slovenia betterthanexpected within expectations worse than expected J/U/ i STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBUC OF SLOVENIA 92 Rezultati raziskovanj Št. 758/2001 Results of Surveys No 758/2001 5. Značilnosti prihoda in bivanja tujih turistov v Sloveniji po glavnem razlogu za prihod v Slovenijo, 2000 (nadaljevanje) Characteristics of arrival and staying of foreign tourists in Slovenia by main reason for coming to Slovenia, 2000 (continued) % Skupaj Total Počitnice Holidays Poslovni, izobraževalni razlogi Business, educational reasons Obisk sorodnikov, prijateljev Visiting relatives, friends Drugi razlogi Other reasons Tranzit Transit SKUPAJ 100 64, 2 17, 5 4, 2 2, 9 Vrsta kraja Ljubljana 100 26, 9 41, 8 (11, 3) (8, 1) zdraviliški kraji 100 74, 7 (11, 9) ((4, 5)) obmorski kraji 100 74, 5 13, 0 ((2, 9)) ((2, 4)) gorski kraji 100 70, 2 11, 5 ((1, 7)) ((1, 3)) Prevozno sredstvo avto, kombi 100 65, 1 16, 9 (3, 8) (2, 9) avtodom 100 65, 1 avtobus 100 91, 5 ((4, 6)) motomokolo (100) (41, 0) kolo • letalo 100 45, 1 38, 7 (9, 7) ((3, 0)) vlak (100) (67, 3) ladja • drugo (100) ((53, 6)) Način prehranjevanja v nastanitvenem objektu 100 81, 7 12, 4 ((1, 2)) ((2, 2)) v gostinskih lokalih 100 41, 1 31, 7 (6, 8) (3, 8) lastna priprava hrane 100 62, 4 v gost. lokalih in lastna priprava 100 74, 2 ((3, 7)) ((4, 8)) ((2, 7)) Število prenočitev v Sloveniji 1 100 ((12, 1)) (21, 4) 2-3 100 41, 2 35, 2 (6, 5) (3, 6) 4-7 100 76, 8 12, 2 (3, 9) (3, 8) 810 100 81, 0 (9, 6) ((4, 4)) 1114 100 92, 6 (4, 5) 15+ 100 78, 3 (15, 0) Število prenočitev v kraju anketiranja 1 100 (26, 7) (18, 3) ((8, 4)) 2-3 100 54, 6 27, 9 (5, 4) (3, 6) 4-7 100 80, 1 12, 8 (2, 5) (4, 1) 810 100 90, 9 ((6, 8)) 1114 100 93, 4 (5, 3) 15+ 100 86, 5 ((11, 3)) Mnenje o stroških v mejah pričakovanja 100 64, 2 17, 4 4, 1 (3, 1) večji od pričakovanih 100 65, 8 17, 1 ((3, 2)) ((2, 7)) manjši od pričakovanih 100 61, 1 (18, 9) ((6, 2)) Pretežni način plačevanja s tolaiji, zamenjanimi v Sloveniji 100 77, 4 9, 3 (3, 7) (2, 6) seboj prinesenimi tolarji 100 (67, 5) ((17, 1)) z gotovino v tuji valuti 100 70, 1 (8, 7) s kreditnimi karticami 100 32, 6 39, 0 (6, 1) (3, 3) Splošen vtis o Sloveniji boljši od pričakovanega 100 68, 2 17, 5 (3, 7) (2, 2) v mejah pričakovanja 100 61, 2 17, 8 (4, 4) (3, 4) slabši od pričakovanega (100) (65, 7) 11, 3 TOTAL Type of resort (11, 9) Ljubljana ((7, 2)) health resorts (7, 2) seaside resorts 15, 3 mountain resorts Meansof transport 11. 3 car, van (31. 5) campervan bus, coach ((56, 5)) motorcycle bicycle aeroplane train ship other Taking of meals ((2, 5)) in the accommodation establishment 16, 6 in restaurants (27. 1) own cooking (14. 6) in restaurants and own cooking Number of ovemight stays in Slovenia 63, 2 1 (13, 5) 2-3 (3, 2) 4-7 810 1114 15 + Number of overnight stays in the plače of interview 44, 9 1 (8, 5) 2-3 4-7 810 1114 15 + Opinion on costs 11, 2 vvithin expectations (1 1 .2) more than expected ((12, 2)) less than expected Predominant method of payment 7, 1 tolars exchanged in Slovenia tolars brought along (14, 8) cash in foreign currency 19, 0 creditcards General impression about Slovenia (8, 4) better than expected 13, 2 vvithin expectations vvorse than expected STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBUC OF SLOVENIA Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 93 Značilnosti prihoda in bivanja tujih turistov v Sloveniji po državah, 2000 Characteristics of arrival and staying of foreign tourists in Slovenia by countries, 2000 % Skupaj Total Avstrija Austria Hrvaška Croatia Italija ltaly Nemčija Germany Nizozemska Netherlands Velika Britanija United Kingdom Druge države Other countries SKUPAJ 100 100 100 100 Glavni razlog za prihod počitnice 64, 2 73, 2 45, 5 71, 4 poslovni, izobraževalni razlogi 17, 5 (9, 4) (39, 6) (14, 3) obisk sorodnikov ali prijateljev 4, 2 drugi razlogi 2, 9 ((3, 2)) tranzit 11, 3 ((9, 0)) (8, 7) Prevozno sredstvo avto, kombi 55, 6 63, 6 88, 3 84, 8 avtodom 5, 5 (6, 5) (4, 4) avtobus 14, 2 22, 9 (6, 0) motorno kolo (3, 2) kolo - letalo 18, 5 ((2, 4)) vlak (1, 9) ladja - drugo (0, 7) Način prehranjevanja v nastanitvenem objektu 40, 0 46, 3 43, 1 41, 7 v gostinskih lokalih 37, 1 35, 1 (46, 0) 46, 3 lastna priprava hrane 6, 1 ((2, 6)) v gost. lokalih in lastna priprava 16, 8 (16, 0) ((7, 5)) (9, 4) Število prenočitev v Sloveniji 1 10, 7 ((8, 2)) (12, 6) 2-3 23, 1 (28, 1) (46, 1) 21, 9 4-7 35, 1 38, 9 (27, 9) 40, 0 810 11. 2 (9, 9) ((5, 4)) 14, 5 1114 12. 2 (8, 8) ((3, 9)) (6, 3) 15+ 7, 8 (6, 1) (4, 8) Število prenočitev v kraju anketiranja 1 18, 7 (15, 4) ((14, 2)) (19, 8) 2-3 31, 6 33, 3 (51, 1) 28, 5 4-7 30, 0 32, 8 (25, 6) 36, 3 810 6, 5 (6, 8) ((3, 2)) (7, 5) 1114 8, 6 (6, 8) ((3, 7)) (5, 6) 15+ 4, 6 (4, 8) (2, 3) Mnenje o stroških v mejah pričakovanja 74, 4 81, 8 78, 5 78, 7 večji od pričakovanih 16, 4 (12, 8) (14, 6) (14, 3) manjši od pričakovanih 9, 2 ((5, 5)) (7, 1) Pretežni način plačevanja s tolarji, zamenjanimi v Sloveniji 58, 3 62, 1 48, 7 48, 1 seboj prinesenimi tolarji 3, 4 ((5, 7)) ((13, 6)) z gotovino v tuji valuti 11, 3 (8, 7) ((9, 1)) 22, 7 s kreditnimi karticami 26, 9 (23, 5) (28, 5) 27, 0 Splošen vtis o Sloveniji boljši od pričakovanega 42, 4 36, 8 (17, 8) 30, 6 v mejah pričakovanja 56, 4 62, 7 82, 2 67, 7 slabši od pričakovanega (1, 2) 100 65, 2 (14, 0) ((2, 3)) 51, 4 8, 9 22, 8 ((7, 5)) 28, 4 (7, 3) 22, 0 (12, 2) (16, 6) 32, 8 10. 8 15, 7 11. 9 (17, 0) 24, 3 29, 6 7. 7 12, 5 8. 8 77, 3 15, 9 (6. 8) 65, 0 (0, 6)) (8. 9) 22, 5 37, 9 60, 4 100 71, 6 (17, 2) ((17, 1)) 62, 9 (12, 0) (6, 7) ((13, 3)) ((2, 2)) 42, 2 (23, 9) (25. 3) ((5, 1)) 45, 6 ((17, 9)) (20, 2) (18, 9) (17, 4) (17, 8) ((17. 5)) (29. 4) (22. 5) (11, 9) ((8, 7)) (10, 0) 73, 6 (16, 7) ((9. 7)) 70, 8 (20, 1) 49, 9 50, 1 100 68, 5 (18, 3) ((7, 1)) ((9. 9)) 75, 1 57, 9 (27, 2) (10, 8) ((14, 6)) 41, 9 (7, 0) 26, 7 ((3, 5)) ((12, 4)) (26, 9) 32, 6 ((4. 2)) 21, 9 57. 6 (16. 6) 25. 7 67, 2 30, 5 63. 6 35. 7 100 TOTAL Main reason for travel 54, 9 holidays 23, 8 business, educational reasons (6, 8) visiting relatives or friends (4, 4) other reasons (10, 1) transit Means of transport 40. 7 car, van (2, 6) campervan (13, 1) bus, coach ((2, 6)) motorcycle bicycle 36. 8 aeroplane ((2, 5)) train ship other Taking of meals 29, 8 in the accommodation establishment 43. 4 in restaurants (10, 9) own cooking 15, 8 in restaurants and own cooking Number of overnight stays in Slovenia (10, 7) 1 26, 3 2-3 34. 5 4-7 11. 0 810 10, 7 1114 (6, 8) 15 + Number of overnight stays in the plače of interview 24. 7 1 37. 5 2-3 26. 2 4-7 (4. 8) 810 (4, 4) 1114 (2, 3) 15 + Opinion on costs 69. 6 vvithin expectations 20, 5 more than expected (9. 9) less than expected Predominant method of payment 54. 3 tolars exchanged in Slovenia ((2, 1)) tolars brought along (10, 7) cash in foreign cuiTency 32. 8 credit cards General impression about Slovenia 56. 1 better than expected 42. 7 within expectations worse than expected STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBUC OF SLOVENIA 94 Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 6. Značilnosti prihoda in bivanja tujih turistov v Sloveniji po državah, 2000 Characteristics of arrival and staying of foreign tourists in Slovenia by countries, 2000 % Skupaj Total Avstrija Austria Hrvaška Croatia Italija ltaly Nemčija Germany Nizozemska Netherlands Velika Britanija United Kingdom Druge države Other countries SKUPAJ Glavni razlog za prihod počitnice poslovni, izobraževalni razlogi obisk sorodnikov ali prijateljev drugi razlogi tranzit Prevozno sredstvo avto, kombi avtodom avtobus motorno kolo kolo letalo vlak ladja drugo Način prehranjevanja v nastanitvenem objektu v gostinskih lokalih lastna priprava hrane v gost. lokalih in lastna priprava Število prenočitev v Sloveniji 1 2-3 4-7 810 1114 15 + Število prenočitev v kraju anketiranja 1 2-3 4-7 810 1114 15 + Mnenje o stroških v mejah pričakovanja večji od pričakovanih manjši od pričakovanih Pretežni način plačevanja s tolarji, zamenjanimi v Sloveniji seboj prinesenimi tolarji z gotovino v tuji valuti s kreditnimi karticami Splošen vtis o Sloveniji boljši od pričakovanega v mejah pričakovanja slabši od pričakovanega 100 100 100 100 100 100 100 100 100 (100) 100 (100) (100) 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 (100) 12, 2 6, 2 14, 0 4, 4 (6, 6) (14, 0) (0, 8)) 14, 0 (14, 6) 19, 8 14, 2 11, 6 (11. 7) ((9, 4)) (14, 9) 13, 6 (10, 9) (8, 9) (9, 6) (10, 1) 12, 9 13. 4 (12, 9) (9, 7) (12, 7) 13. 5 (9, 6) ((7, 3)) 13, 0 ((20, 6)) (9, 4) (10, 7) 10, 6 13, 6 9, 8 6, 6 (7, 6) ((2, 8)) (12, 3) (4, 9) ((2, 9)) ((2, 0)) ((4, 7)) (10, 0) (5, 2) ((3, 0)) ((2, 7)) 6, 5 (5, 5) 5, 1 ((24, 7)) ((5, 0)) (6, 5) (2, 6) 9, 0 18. 6 20. 7 (15, 2) ((20, 4)) (14, 4) 28, 4 (15, 1) (7, 9) ((2, 4)) (9, 0) ((27, 9)) 24, 6 5, 2 8, 4 24, 7 TOTAL Main reason for travel 25, 0 5, 8 9, 0 21, 2 holidays (19, 8) (8, 8) 33, 6 business, educational reasons ((13, 8)) (40, 2) visiting relatives or friends (37, 5) other reasons (37, 6) ((7, 9)) (22, 2) transit Means of transport 22, 8 5, 9 ((1, 1)) 18, 1 car, van 40, 4 (11, 5) (11, 8) campervari 39, 6 ((5, 9)) (22, 8) bus, coach ((57, 4)) - ((20, 0)) motorcycle bicycle ((3, 8)) 34, 2 49, 2 aeroplane ((32, 3)) train ship other Taking of meals 19. 4 26, 0 (3, 1) 12, 2 18, 4 in the accommodation establishment 23, 2 18, 9 (3, 6) (6, 2) 28, 9 in restaurants ((8, 0)) (29, 5) ((4, 4)) . (44, 0) ovvncooking (10, 5) 32, 2 14, 2 (5, 4) 23, 3 in restaurants and own cooking Number of ovemight stays in Slovenia (22, 0) (28, 1) . (24, 8) 1 17. 6 (17, 7) ((4, 0)) ((5, 3)) 28, 1 2-3 21. 2 23, 0 (3, 0) 10, 0 24, 3 4-7 24. 1 23, 7 (8, 8) (5, 3) 24, 3 810 (9, 6) 31, 8 (7, 4) 18, 4 21, 8 1114 (11. 4) 37, 8 (12, 0) ((3, 8)) (21, 7) 15 + Number of overnight stays in the plače of intervievv (19, 7) (22, 4) ((4, 9)) ((5, 6)) 32, 7 1 16, 8 19, 0 (4, 9) (7, 2) 29, 4 2-3 22. 5 24, 3 (3, 9) 9, 1 21, 6 4-7 (21. 5) 29, 1 (9, 6) ((5, 4)) (18, 4) 810 (12, 2) 36, 0 ((5, 3)) 21, 4 (12, 8) 1114 (9, 5) 47, 5 (11, 4) (12, 2) 15 + Opinion on costs 19. 7 25, 6 5, 2 6, 5 23, 1 within expectations (16, 2) 23, 9 (5, 3) (8, 5) 31, 0 more than expected (14, 2) (18, 3) ((5, 5)) 23, 5 (26, 6) less than expected Predominant method of payment 15. 3 27, 5 6, 3 9, 7 23, 0 tolare exchanged in Slovenia ((26, 3)) - ((15, 5)) tolars brought along 37. 2 (19, 2) (23, 4) cash in foreign currency 18, 7 20, 6 (3, 9) 9, 5 30, 1 creditcards General impression about Slovenia 13. 4 22, 0 6, 1 12, 6 32, 7 better than expected 22, 4 26, 4 4, 6 5, 3 18, 7 within expectations worse than expected STATISTIČNI URAD REPUBLIKE SlOVEjiHl STATISTICAL OFFICE OF THE REPUBUC OF SLOVENIA Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 99 Značilnosti prihoda in bivanja tujih počitniških turistov v Sloveniji po državah, 2000 Characteristics of arrival and staying of foreign holidaymakers in Slovenia by countries, 2000 SKUPAJ Skupaj Total Avstrija Austria Hrvaška Croatia Italija ltaly Nemčija Germany Nizozemska Netherlands Velika Britanija United Kingdom Druge države Other countries 100 100 100 100 100 100 100 100 TOTAL Organizacija počitnic s turistično agencijo - skupaj 37, 6 30, 3 ((18, 3)) organizirana samo prenočitev 33, 1 (29, 8) ((82, 0)) organiziran samo prevoz ((2, 5)) počitniški paket 64, 4 (67, 0) brez turistične agencijeskupaj 60, 8 67, 4 (81, 7) neposredna rezervacija 44, 1 (44, 9) (61, 8) brez vnaprejšnje rezervacije 50, 4 (45, 0) ((38, 2)) organizacija kluba, sindikata (5, 5) ((10, 0)) ne vem (1, 6) Čas odločitve za počitnice v Sloveniji pred manj kot 1 mesecem 30, 3 (32, 0) (55, 0) pred 1 do 3 meseci 30, 8 31, 7 (29, 3) pred 3 do 6 meseci 21, 0 (17, 6) pred več kot 6 meseci 17, 9 (18, 8) Najvplivnejši vir informacij o možnostih počitnic v Sloveniji osebne izkušnje 38, 9 50, 0 (58, 7) priporočila sorodnikov, prijateljev 30, 6 (29, 8) ((25, 7)) propagandni material, plakati, oglasi 6, 7 mediji (časopisi, RTV, film, internet) 6, 9 ((3, 7)) potovalne agencije 11, 2 ((6, 1)) razstave, sejmi (1, 4) drugo 4, 3 Je turist pred prihodom uporabil internet da 18, 9 ((9, 9)) ne 81, 1 90, 1 93, 6 Zakaj je turist uporabil internet samo za pridobitev informacij 78, 9 ((72, 3)) samo za rezervacijo (8, 4) za pridobitev informacij in (12, 7) rezervacijo Dosedanji obiski v Sloveniji prvič 42, 5 (22, 9) 12krat 23, 0 (23, 3) 35krat 15, 6 (17, 6) 69krat 4, 8 ((6, 8)) 1019krat 8, 9 (16, 6) 20in večkrat 5, 2 (12, 8) Dosedanji obiski v kraju anketiranja prvič 60, 4 41, 6 12krat 20, 5 (19, 9) 35krat 8, 9 (13, 2) 69krat (2, 6) ((6, 4)) 1019krat 3, 8 (7, 9) 20in večkrat 3, 7 (11, 0) So nestabilne varnostne razmere na območju nekdanje Jugoslavije uplivale na prihod da 23, 5 (18, 0) ne 61, 6 72, 0 (68, 7) ne vem 14, 9 ((10, 0)) ((19, 1)) (28, 1) ((18, 0)) ((23, 6)) (29, 9) (40, 7) ((14. 6)) 22. 0 (64, 8) (35, 2) 77, 2 57. 1 38, 7 46. 4 29. 5 (13, 9) (10, 2) 48, 2 32, 0 ((4, 3)) ((4, 9)) (7. 1) (14, 0) 86, 0 24, 8 25, 4 23, 1 (6. 0) (14. 2) (6. 6) 46, 5 24, 0 (16. 3) ((3, 6)) ((4. 5)) ((5. 0)) 20, 3 65, 8 (13, 9) 38, 7 (28, 8) 70, 5 60, 1 42, 3 49, 7 ((8. 0)) 22. 0 33, 5 26, 2 18, 2 36, 4 27, 4 (6, 6) (8, 6) 15, 4 ((3. 7)j 15, 8 84, 2 (31, 0) ((62, 1)) ((29, 8)) 60, 9 ((19, 7)) 78, 8 (20, 6) (34, 9) (24, 1) (20. 4) (39. 8) (24, 4) (0. 3)) ((7. 2)) ((6. 9)) (32. 8) 67, 2 49, 4 22. 7 (45. 3) (30, 5) (12. 6) ((11. 1)) (4, 3) (6. 1) (4, 9) 64, 1 (24, 7) 67, 0 17, 2 (6. 7) «2. 0)) (4. 6) ((2. 5)) 29. 5 (25. 3) 60, 3 62, 1 (10, 2) ((12, 5)) Organisation of holidays 81, 0 43, 8 using travel agency - kital (35, 2) only accommodation organised only transport organised 93, 5 60, 5 package tour (1 8, 0) 55, 0 w)th no assistance of a travel agency - total 33, 7 direct booking (80. 3) 62, 7 no booking in advance organised by a dub, trade union do not know Dedsion to spend holiday* bi Slovenia was made (21 ,7) 24, 4 less than a month ago (23, 6) 30, 5 betvveen 1 and 3 months ago 30, 2 21, 5 betvveen 3 and 6 months ago (24. 4) 23, 6 over 6 months ago The most important source of Information on the posslbiHty to spend holidays in Stovenia (24. 6) 27, 3 personal experience 25, 5 38, 3 recommendation by relatives, friends (14, 3) (6, 1) advertistng material, posten, adc ((4. 3)) (1 1 .3) media (newspapers, radio and teievision, films, Internet) (20. 7) (11, 0) travel agencies exhibttions, fairs ((10, 1)) ((5, 0)) other Did the tourist use the Internet before arrival? (21, 2) 31, 4 yes 78, 8 68, 6 no (66, 5) (80, 7) (87, 4) (85, 3) Why did the tourist use Um Internet? 79, 7 only to obtatn Information ((8, 9)) only for booking «11, 3)) to obtain information and far booking Previous visKs to Slovenia 67, 4 59, 3 firettime (17, 2) 24, 2 1-2 Vmes (11, 1) (11, 1) 35times 6-9 times ((3, 9)) 1019 times 20 times or more Previous visits to the plače of intervlew 81. 0 75, 2 first tirne (13. 4) (19, 2) 1-2 times ((3, 7)) 3-5 times 6-9 times 1019 times 20 times or more Did the unstable ufety situation in former Vugoslavia Mkience the decision to spend holidays bi Slovenia? 37, 3 19, 0 yes 33. 1 62, 6 no 29, 6 18, 4 do not know STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBUC OF SLOVENIA 96 Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 7. Značilnosti prihoda in bivanja tujih počitniških turistov v Sloveniji po državah, 2000 (nadaljevanje) Characteristics of arrival and staying of foreign holidaymakers in Slovenia by countries, 2000 (continued) % Skupaj Total Avstrija Austria Hrvaška Croatia Italija ltaly Nemčija Germany Nizozemska Netherlands Velika Britanija United Kingdom Druge države Other countries Ponovne počitnice v Sloveniji bi še prišel 74, 1 92, 0 89, 9 ne bo več (2, 7) ne ve 23, 2 ((7, 4)) Ponovni prihod v kraj anketiranja bi še prišel 76, 6 89, 0 (89, 7) ne bo več (3, 5) ne ve 20, 0 ((10, 4)) Prevozno sredstvo avto, kombi 56, 4 58, 2 89, 4 avtodom 5, 5 (6, 9) avtobus 20, 2 (29, 1) motorno kolo (2, 1) kolo letalo 13, 0 vlak (2, 0) ladja drugo ((0, 6)) Način prehranjevanja v nastanitvenem objektu 50, 9 53, 3 (60, 6) v gostinskih lokalih 23, 8 (28, 2) ((25, 3)) lastna priprava hrane 6, 0 v gost. lokalih in lastna priprava 19, 4 (17, 4) Število prenočitev v Sloveniji 1 ((2, 0)) 2-3 14, 8 (22, 4) 4-7 42, 0 43, 8 810 14, 1 (12, 2) 1114 17, 6 (11, 4) 15 + 9, 5 (7, 7) Število prenočitev v kraju anketiranja 1 (7. 8) 2-3 26, 9 (29, 2) 4-7 37, 5 42, 1 810 9, 2 (9, 2) 1114 12, 5 (8, 7) 15+ 6, 2 ((6, 3)) Mnenje o stroških v mejah pričakovanja 74, 4 82, 6 večji od pričakovanih 16, 8 (12, 7) manjši od pričakovanih 8, 8 Pretežni način plačevanja s tolarji, zamenjanimi v Sloveniji 70, 4 72, 8 seboj prinesenimi tolarji (3, 6) ((5, 4)) z gotovino v tuji valuti 12, 4 ((8, 6)) s kreditnimi karticami 13, 7 ((13, 2)) Splošen vtis o Sloveniji boljši od pričakovanega 45, 1 40, 6 v mejah pričakovanja 53, 7 59, 4 slabši od pričakovanega (1, 2) ((28, 9)) (44, 3) ((10, 2)) ((40, 2)) (42, 6) ((6, 4)) (76, 4) (55, 4) ((17, 9)) ((19, 8)) ((22, 0)) (78, 0) VVould the tourist again spend holidays in Slovenia? 77, 4 71, 0 56, 7 68, 4 66, 8 yes ((2, 4)) ((4, 5)) no 20, 8 26, 6 (37, 2) 28, 4 28, 7 donotknovv VVould the tourist again spend holidays in the plače of interview? 80. 8 74, 7 (57, 1) 72, 2 65, 5 yes ((7, 0)) ((3, 8)) no (18, 6) (18, 4) (34, 7) (22, 9) 30, 6 donotknovv Means of transport 85. 9 50, 1 67, 4 ((6, 8)) 45, 1 car, van ((3, 2)) (8, 9) ((10, 8)) . ((3, 5)) campervan (8, 0) 33, 1 ((14, 3)) (20, 1) bus. coach motorcycle bicycle 72, 0 25, 4 aeroplane ((3, 3)) train ship other Takingofmeals 53, 2 53, 4 (29, 0) 76, 1 37, 4 in the accommodation establlshment 37, 4 14, 0 ((18, 4)) (8, 5) 26, 6 in restaurants (6, 5) ((6, 5)) (14, 7) own cooking (7, 6) 26, 2 46, 1 (14, 4) 21, 4 in restaurants and own cooking Number of ovemlght stays in Slovenia 1 (16, 4) ((5, 9)) (23, 0) 2-3 47. 8 40, 6 (23, 5) 48, 5 38, 8 4-7 17. 0 14, 1 (21, 3) ((6, 1)) 14, 8 810 (8. 4) 23, 4 (24, 3) 38, 5 15, 5 1114 (6, 6) 14, 4 (23, 6) ((3, 9)) (6, 3) 15 + Number of ovemlght stays in the plače of interview ((7, 7)) (18, 8) 1 (26. 1) (16, 9) ((28, 3)) ((16, 5)) 39, 0 2-3 45. 1 37, 4 (27, 1) 41, 3 27, 4 4-7 (10, 4) 10, 4 (16, 2) ((5, 8)) (6, 8) 810 (7. 5) 18, 9 ((12, 2)) 32, 0 (5, 7) 1114 (3, 2) 12, 1 (14, 0) ((2, 4)) 15 + Opinion on costs 78. 9 75, 3 79, 8 55, 8 69, 7 within expectations (15. 2) 18, 8 (14, 1) (14, 8) 20, 6 more than expected ((5, 9)) (5, 9) 29, 4 (9, 7) less than expected Predominant method of payment 55. 2 81, 1 87, 2 83, 9 63, 6 tolars exchanged in Slovenia tolars brought along 25, 6 (9, 1) . (14, 9) cash in foreign currencv 16, 0 (6, 8) ((11, 3)) (15, 0) 18, 7 creditcards General impression about Slovenia 30. 3 42, 0 51, 7 66, 5 59, 9 better than expected 67^4 56, 6 48, 3 32, 5 38, 7 vvithin expectations worse than expected /*! i STATISTIČNI URAD REPUBl IKE SIOVFNI. IF STATISTICAL OFFICE OF THE REPUBUC OF SLOVENIA Rezultati raziskovanj št. 758/2001 Resutts of Surveys No 758/2001 97 7. Značilnosti prihoda in bivanja tujih počitniških turistov v Sloveniji po državah, 2000 (nadaljevanje) Characteristics of arrival and staying of foreign holidaymakers in Slovenia by countries, 2000 (continued) % Skupaj Total Avstrija Austria Hrvaška Croatia Italija ltaly Nemčija Germany Nizozemska Netheriands Velika Britanija United Kingdom Druge države Other countries SKUPAJ 100 14, 0 4, 4 20, 7 25, 0 5, 8 Organizacija počitnic s turistično agencijo - skupaj 100 11, 2 ((2, 1)) 12, 1 25, 7 (4, 8) organizirana samo prenočitev 100 (10, 1) ((5, 3)) (23, 7) (22, 3) ((9, 0)) organiziran samo prevoz ((100)) - počitniški paket 100 (11, 7) (6, 6) 28, 2 ((2, 2)) brez turistične agencijeskupaj 100 15, 5 (5, 9) 26, 3 24, 7 5, 8 neposredna rezervacija 100 (15, 8) (8, 2) 34, 0 23, 7 ((2, 6)) brez vnaprejšnje rezervacije 100 (13, 8) ((4, 4)) 20, 2 24, 4 9, 1 organizacija kluba, sindikata (100) ((28, 4)) - ((36, 4)) ne vem (100) - Čas odločitve za počitnice v Sloveniji pred manj kot 1 mesecem 100 (14, 7) (7, 9) 31, 7 18, 2 (4, 0) pred 1 do 3 meseci 100 14, 4 (4, 2) 19, 8 27, 3 (6, 6) pred 3 do 6 meseci 100 (11, 7) (13, 8) 31, 3 (6, 7) pred več kot 6 meseci 100 (14, 6) (11, 8) 25, 4 (6, 6) Najvplivnejši vir informacij o možnostih počitnic v Sloveniji osebne izkušnje 100 17, 9 (6, 6) 25, 7 23, 4 (6, 0) priporočila sorodnikov, prijateljev 100 (13, 6) ((3, 7)) 21, 6 22, 5 (4, 7) propagandni material, plakati, 100 ((13, 4)) (24, 9) ((8, 1)) oglasi mediji (časopisi, RTV, film, 100 ((7, 5)) ((14, 7)) (31, 0) ((6, 0)) internet) potovalne agencije 100 ((7, 6)) (13, 1) 34, 4 razstave, sejmi (100) drugo 100 ((21, 9)) ((9, 5)) Je turist pred prihodom uporabil intemet da 100 ((7, 3)) (15, 3) 20, 8 (10, 1) ne 100 15, 5 5. 0 22, 0 26, 0 4, 8 Zakaj je turist uporabil intemet samo za pridobitev informacij 100 ((6, 7)) (12, 9) (21, 3) (11, 2) samo za rezervacijo (100) .. . . . za pridobitev informacij in (100) rezervacijo Dosedanji obiski v Sloveniji prvič 100 (7, 5) 12, 1 29, 1 (6, 2) 12krat 100 (14, 2) 22, 9 24, 7 (7, 7) 35krat 100 (15, 8) (7, 9) 30, 6 (20, 2) ((4, 1)) 69krat 100 ((19, 9)) ((16, 5)) (26, 0) (22, 5) 1019krat 100 (25, 9) ((11, 5)) (33, 0) (17, 0) 20in večkrat 100 (34, 3) (26, 2) (23, 8) Dosedanji obiski v kraju anketiranja prvič 100 9, 6 (2, 2) 16, 0 27, 8 6, 2 12krat 100 (13, 5) (8, 7) 24, 2 21, 0 (7, 0) 35krat 100 (20, 8) ((7, 2)) (38, 2) (19, 1) 69krat (100) ((34, 1)) . ((28, 4)) ((19, 4)) 1019krat 100 (28, 9) ((24, 5)) (29, 9) 20in večkrat 100 (41, 1) ((27, 7)) ((16, 4)) So nestabilne varnostne razmere na območju nekdanje Jugoslavije upllvale na prihod da 100 (10, 7) 17, 9 31, 4 (6, 3) ne 100 16, 3 (4, 9) 22, 1 24, 5 5, 9 ne vem 100 ((9, 3)) ((5, 6)) (19, 3) (17, 0) ((4, 9)) 9, 0 21, 2 TOTAL Organisation of holidays 19, 3 24, 7 using travel agency - total (26, 2) only accommodation organised only transport organised 28. 1 23, 2 package tour (2, 7) 19, 1 with no assistance of a travel agency - total 14, 6 direct booking (4, 2) 23, 8 no booking in advance organised by a club, trade union do not know Decision to spend holidays bi Slovenia was made (6, 4) 17, 1 less than a month ago (6, 9) 20, 9 betvveen 1 and 3 months ago 12, 9 21, 7 betvveen 3 and 6 months ago (12. 2) 27, 8 over 6 months ago The most important source of Information on the possib STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBUC OF SLOVENIA Rezultati raziskovanj št. 758/2001 Resutts of Surveys No 758/2001 109 12. 5 Turisti iz Velike Britanije Tourists from the United Kingdom % Zelo pozitivno Very positive Zelo negativno Very negative 1 Ne more oceniti Cannot evaluate Kakovost cest in storitve ob cestah 100 (6, 2) 39, 6 22, 1 ((4, 3)) Kakovost lokalnega prometa 100 (15, 1) 37, 6 (17, 0) Poštne in telekomunikacijske storitve 100 21, 3 30, 5 (13, 4) Urejenost kulturnih znamenitosti 100 26, 1 41, 6 (11, 3) Urejenost naravnih znamenitosti 100 43, 0 33, 4 ((3, 4)) Možnosti za različne izlete 100 36, 2 34, 4 (7, 4) Turistične informacije 100 34, 2 41, 2 (10, 3) ((3, 1)) Možnosti za nakupovanje 100 (15, 9) 34, 1 26, 5 ((4, 5)) Možnosti za razvedrilo in zabavo 100 (15, 3) 32, 1 21, 6 ((5, 7)) Možnosti za ogled kulturnih prireditev 100 (13, 8) 24, 0 (11, 8) ((3, 5)) Možnosti rekreativnih aktivnosti 100 33, 4 25, 6 (16, 3) Primernost za družinske počitnice 100 31, 2 28, 4 (9, 8) Mir in tišina 100 44, 9 30, 5 (10, 7) Kakovost okolja 100 53, 5 31, 3 ((5, 9)) Gostoljubnost prebivalstva 100 63, 3 29, 3 Možnost sporazumevanja v tujih jezikih 100 45, 2 35, 1 (7, 5) Osebna varnost med bivanjem v 100 61, 7 28, 8 Sloveniji Raven čistoče 100 42, 4 41, 0 (8, 0) Kakovost gostinskih storitev 100 31, 6 47, 8 (9, 6) Razmeije cenakakovost 100 35, 4 44, 5 (11, 9) ((5, 2)) 27, 9 Quality of roads and roadside services (wayside rests, garages) (28, 7) Quality of the local transport means 34, 3 Quality of post and telecommunication services (20, 3) Maintainance of historical and cultural attracBons (19, 9) Maintainance of natural phenomena (20, 5) Options for different excursions ((11. 1)) Availability of uptodate tourist Information (17, 9) Shopping opportunities (24. 2) Arrangements made for entertainment and amusement 46, 8 Quality of cultural performances and availability oftickets (21 .3) Possibility of recreational activities (26, 7) Suitability for family ho!idays ((7, 6)) Silence and calmness ((9, 0)) Qualityoftheenvironment Hospitality ofthe Slovenians (10, 9) Possibility of communicating in foreign languages ((7, 3)) Feeling of personal safety during the stay in Slovenia ((6, 8)) Maintained level of hygiene ((8, 6)) Quality of services in restaurants ((6, 2)) The pricequality ratio 12. 6 Turisti s Hrvaške Tourists from Croatia % Zelo pozitivno Very positive Zelo negativno Very negative 1 Ne more oceniti Cannot evaluate Kakovost cest in storitve ob cestah 100 (11, 3) 41, 2 (37, 6) Kakovost lokalnega prometa 100 ((7, 1)) (28, 2) (26, 4) Poštne in telekomunikacijske storitve 100 (26, 0) 38, 7 ((13, 0)) Urejenost kulturnih znamenitosti 100 (25, 1) (37, 1) ((13, 2)) Urejenost naravnih znamenitosti 100 (28, 1) (40, 7) ((10, 3)) Možnosti za različne izlete 100 (31, 8) (24, 6) ((12, 0)) Turistične informacije 100 (30, 7) (39, 3) ((12, 6)) Možnosti za nakupovanje 100 (26, 6) (33, 6) (19, 8) Možnosti za razvedrilo in zabavo 100 (15, 4) (33, 8) (22, 1) Možnosti za ogled kulturnih prireditev 100 ((9, 1)) (19, 0) (20, 3) Možnosti rekreativnih aktivnosti 100 (22, 7) (34, 4) Primernost za družinske počitnice 100 48, 9 (27, 6) Mir in tišina 100 46, 5 (33, 9) Kakovost okolja 100 44, 8 40, 6 Gostoljubnost prebivalstva 100 64, 6 (25, 0) Možnost sporazumevanja v tujih jezikih 100 65, 2 (25, 5) Osebna varnost med bivanjem v 100 68, 5 (23, 2) Sloveniji Raven čistoče 100 43, 7 44, 2 Kakovost gostinskih storitev 100 34, 5 (45, 9) Razmerje cenakakovost 100 (22, 5) 42, 2 (18, 5) (0. 4)) ((11. 6)) ((7. 1)) ((7, 9)) (13, 8) (29. 7) Quality of roads and roadside services (wayside rests, garages) (35, 1 ) Quality of the local transport means (20. 5) Qua!ity of post and telecommunication services (24. 3) Maintainance of historical and cultural attractions (20, 9) Maintainance of natural phenomena (28. 4) Options for different excursions (16. 6) Availability of uptodate tourist Information (16, 1) Shopping opportunities (19. 7) Arrangements made for entertainment and amusement (41 .7) Quality of cultural performances and avaUability of tickets (21 ,3) Possibility of recreational activities (1 3. 8) Suitability for family holidays Silence and calmness Quality of the environment Hospitality ofthe Slovenians Possibility of communicating in foreign languages Feeling of personal safety during the 8tay in Slovenia Maintained level of hygiene Quality of services in restaurants The pricequality ratio STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBUC OF SLOVENIA 110 Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 12. 7 Turisti z Nizozemske Tourists from the Netherlands % Zelo pozitivno \/ery positive Zelo negativno Very negative 1 Ne more oceniti Cannot evaluate Kakovost cest in storitve ob cestah Kakovost lokalnega prometa Poštne in telekomunikacijske storitve Urejenost kulturnih znamenitosti Urejenost naravnih znamenitosti Možnosti za različne izlete Turistične informacije Možnosti za nakupovanje Možnosti za razvedrilo in zabavo 100 ((8, 5)) (37, 0) (42, 2) 100 100 100 100 100 100 100 100 «8, 5)) (20, 1) (32, 9) (35. 7) (26. 8) (15, 0) ((12, 2)) (29, 4) (26, 2) 43, 7 (37. 6) (33. 7) (38. 8) (25. 9) (29, 1) (29. 4) (19, 3) (12. 0) ((8, 3)) ((9, 5)) (14, 9) (32. 1) (25. 5) Možnosti za ogled kulturnih prireditev 100 ((6, 9)) (18, 3) (19, 7) Možnosti rekreativnih aktivnosti 100 (22, 9) (36, 8) ((8, 5)) Primernost za družinske počitnice 100 (27, 4) (30, 7) ((7, 5)) Mir in tišina 100 47, 5 (33, 9) ((8, 3)) Kakovost okolja 100 46, 8 (37, 2) ((7, 5)) Gostoljubnost prebivalstva 100 52, 4 (36, 7) ((6, 3)) Možnost sporazumevanja v tujih jezikih 100 45, 2 (29, 3) (21, 5) Osebna varnost med bivanjem v 100 45, 1 (35, 2) ((13, 4)) Sloveniji Raven čistoče 100 (22, 9) 53, 0 (19, 1) Kakovost gostinskih storitev 100 (22, 8) 41, 5 (26, 7) Razmerje cenakakovost 100 (21, 7) 47, 0 (25, 4) ((4, 0)) ((5, 1)) ((5, 6)) (13, 5) ((8, 3)) (31, 4) 45, 5 (22, 9) (19. 7) (20. 1) ((13, 0)) (13. 2) (25. 3) 53, 5 (22, 9) (31. 8) ((5, 9)) ((7, 7)) Quality of roads and roadside services (wayside rests, garages) Quality of the local transport means Quality of post and telecommunication services Maintainance of historical and cultural attractions Maintainance of natural phenomena Options for different excursions Availability of uptodate tourist information Shopping opportunities Arrangements made for entertainment and amusement Quality of cultural performances and availability oftickets Possibility of recreational activities Suitability for family holidays Silence and calmness Quality of the environment Hospitality of the Slovenians Possibility of communicating in foreign languages Feeling of personal safety during the stay in Slovenia Maintained level of hygiene Quality of services in restaurants The pricequality ratio 12. 8 Turisti v Ljubljani Tourists in Ljubljana % Zelo pozitivno Very positive Zelo negativno Very negative 1 Ne more oceniti Cannot evaluate Kakovost cest in storitve ob cestah 100 (9, 5) 32, 1 29, 1 Kakovost lokalnega prometa 100 (6, 7) 42, 8 19, 8 Poštne in telekomunikacijske storitve 100 21, 8 41, 8 15, 9 Urejenost kulturnih znamenitosti 100 22, 9 39, 8 (9, 4) Urejenost naravnih znamenitosti 100 26, 9 35, 2 (6, 1) Možnosti za različne izlete 100 21, 6 30, 6 (8, 6) Turistične informacije 100 30, 3 39, 8 (10, 0) Možnosti za nakupovanje 100 24, 8 37, 0 (16, 8) Možnosti za razvedrilo in zabavo 100 22, 4 33, 5 (8, 2) Možnosti za ogled kulturnih prireditev 100 14, 7 30, 0 (10, 2) Možnosti rekreativnih aktivnosti 100 16, 9 26, 9 13, 5 Primernost za družinske počitnice 100 33, 8 23, 3 (6, 0) Mir in tišina 100 34, 9 40, 0 (11, 8) Kakovost okolja 100 32, 9 42, 5 (9, 7) Gostoljubnost prebivalstva 100 58, 3 29, 1 (4, 6) Možnost sporazumevanja v tujih jezikih 100 39, 9 40, 0 (9, 8) Osebna varnost med bivanjem v 100 50, 1 37, 0 ((3, 3)) Sloveniji Raven čistoče 100 32, 7 45, 5 (9, 7) Kakovost gostinskih storitev 100 29, 8 46, 8 (13, 4) Razmerje cenakakovost 100 19, 9 42, 3 26, 3 (8, 1) ((4, 5)) ((3, 5)) ((4, 4)) ((3, 6)) (21 .2) Quality of roads and roadside services (wayside rests, garages) 30, 0 Quality of the local transport means (18. 3) Quality of post and telecommunication services 27, 8 Maintainance of historical and cultural attractions 31. 4 Maintainance of natural phenomena 37, 8 Options for different excursions (17, 8) Availability of uptodate tourist information 20. 5 Shopping opportunities ((2, 8)) 28, 6 Arrangements made for entertainment and amusement 41. 6 Quality of cultural performances and availability oftickets 37. 5 Possibility of recreational activities 35. 6 Suitability for family holidays (9. 7) Silence and calmness (1 3, 0) Quality of the environment ((7, 4)) Hospitality of the Slovenians ((8, 4)) Possibility of communicating in foreign languages (9, 4) Feeling of personal safety during the stay in Slovenia (8. 8) Maintained level of hygiene (8, 4) Quality of sen/ices in restaurants (10, 2) The pricequality ratio /M i STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBUC OF SLOVENIA Rezultati raziskovanj Št. 758/2001 Results of Surveys No 758/2001 m 12. 9 Turisti v zdraviliških krajih Tourists in health resorts % Zelo pozitivno Very positive Zelo negativno Very negative 1 Ne more oceniti Cannot evaluate Kakovost cest in storitve ob cestah 100 (10, 1) 34, 5 35, 5 (8, 5) Kakovost lokalnega prometa 100 ((4, 9)) 19, 5 23, 0 ((2, 6)) Poštne in telekomunikacijske storitve 100 (17, 1) 32, 9 (11, 0) Urejenost kulturnih znamenitosti 100 (18, 0) 32, 0 (17, 6) Urejenost naravnih znamenitosti 100 25, 0 38, 5 (12, 5) Možnosti za različne izlete 100 23, 3 35, 4 (15, 2) ((3, 4)) Turistične informacije 100 30, 2 41, 1 (13, 9) ((2, 5)) Možnosti za nakupovanje 100 (14, 8) 36, 5 25, 3 ((5, 0)) Možnosti za razvedrilo in zabavo 100 (11, 1) 35, 4 20, 0 ((8, 0)) Možnosti za ogled kulturnih prireditev 100 (9, 5) 25, 8 17, 5 ((5, 6)) Možnosti rekreativnih aktivnosti 100 30, 5 29, 7 (14, 9) Primernost za družinske počitnice 100 39, 5 24, 9 ((6, 4)) Mir in tišina 100 54, 2 28, 5 (7, 0) Kakovost okolja 100 41, 9 36, 7 (9, 9) Gostoljubnost prebivalstva 100 65, 9 24, 3 ((2, 9)) Možnost sporazumevanja v tujih jezikih 100 49, 6 26, 4 (12, 4) Osebna varnost med bivanjem v 100 56, 9 30, 3 ((7, 4)) Sloveniji Raven čistoče 100 46, 4 39, 5 (10, 5) Kakovost gostinskih storitev 100 43, 7 40, 9 (10, 7) Razmerje cenakakovost 100 31, 2 45, 2 (20, 0) ((3, 7)) (9. 7) 50, 0 37, 5 29. 8 23, 3 (22, 3) (11. 8) (16, 5) 23. 7 38, 5 21. 9 26. 8 ((7, 1)) (8, 3) ((6, 3)) (7. 7) ((5. 2)) ((4, 5)) Quality of roads and roadside services (wayside rests, garages) Quality of the local transport means Quality of post and telecommunication services Maintainance of historical and cultural attractions Maintainance of natural phenomena Options for different excursions Availability of uptodate tourist information Shopping opportunities Arrangements made for entertainment and amusement Quality of cultural performances and availability of tickets Possibility of recreational activities Suitability for family holidays Silence and calmness Quality of the environment Hospitality of the Slovenians Possibility of communicating in foreign languages Feeling of personal safety during the stay in Slovenia Maintained level of hygiene Quality of services in restaurants The pricequality ratio 12. 10 Turisti v obmorskih krajih Tourists in seaside resorts % Zelo pozitivno Very positive Zelo negativno Very negative 1 Ne more oceniti Cannot evaluate Kakovost cest in storitve ob cestah 100 10, 9 36, 9 26, 3 Kakovost lokalnega prometa 100 11, 3 22, 4 17, 8 Poštne in telekomunikacijske storitve 100 12, 8 30, 1 15, 1 Urejenost kulturnih znamenitosti 100 21, 8 33, 4 17, 5 Urejenost naravnih znamenitosti 100 28, 9 38, 8 13, 5 Možnosti za različne izlete 100 28, 6 29, 2 13, 5 Turistične informacije 100 29, 2 30, 2 17, 5 Možnosti za nakupovanje 100 17, 4 28, 5 33, 0 Možnosti za razvedrilo in zabavo 100 20, 0 27, 3 24, 3 Možnosti za ogled kulturnih prireditev 100 11, 5 20, 3 17, 9 Možnosti rekreativnih aktivnosti 100 19, 4 28, 8 20, 1 Primernost za družinske počitnice 100 29, 2 32, 2 10, 7 Mir in tišina 100 34, 1 30, 8 19, 1 Kakovost okolja 100 37, 8 36, 6 14, 7 Gostoljubnost prebivalstva 100 50, 4 31, 8 10, 5 Možnost sporazumevanja v tujih jezikih 100 47, 9 26, 9 15, 1 Osebna varnost med bivanjem v 100 48, 4 32, 4 (8, 1) Sloveniji Raven čistoče 100 36, 5 41, 8 14, 4 Kakovost gostinskih storitev 100 28, 5 45, 0 19, 4 Razmeije cenakakovost 100 23, 4 45, 5 23, 0 (5, 1) ((3, 2)) ((2. 1)) ((3, 3)) ((1. 3)) ((2, 2)) (3. 3) (6, 8) (4, 6) (5, 5) (2. 4) ((1. 3)) (4, 3) ((1, 3)) ((1. 2)) ((1, 4)) «1. 8» ((2, 2)) 17. 6 Quality of roads and roadside services (wayside rests, garages) 46. 3 Quality of the local transport means 37. 5 Quality of post and telecommunication services 25. 4 Maintainance of historical and cultural attractions 18. 1 Maintainance of natural phenomena 26, 3 Options for different excursions 19. 2 Availability of uptodate tourist information 12, 9 Shopping opportunities 23, 2 Arrangements made for entertainment and amusement 44, 0 Quality of cultural performances and availability of tickets 28. 7 Possibility of recreational activities 26. 6 Suitability for family holidays (10, 2) Silence and calmness (9. 0) Quality of the environment (6. 1) Hospitality of the Slovenians (7, 6) Possibility of communicating in foreign languages 1 1 ,2 Feeling of personal safety during the stay in Slovenia (5, 9) Maintained level of hygiene (5, 3) Quality of services in restaurants (5, 5) The pricequality ratio jMh/ ✓ m ; STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBUC OF SLOVENIA 112 Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 12. 11 Turisti v gorskih krajih Tourists in mountain resorts % Zelo pozitivno Very positive Zelo negativno Very negative 1 Ne more oceniti Cannot evaluate Kakovost cest in storitve ob cestah 1 00 Kakovost lokalnega prometa 1 00 Poštne in telekomunikacijske storitve 100 Urejenost kulturnih znamenitosti 100 Urejenost naravnih znamenitosti 1 00 Možnosti za različne izlete 1 00 Turistične informacije 100 Možnosti za nakupovanje 100 Možnosti za razvedrilo in zabavo 1 00 Možnosti za ogled kulturnih prireditev 100 Možnosti rekreativnih aktivnosti 100 Primernost za družinske počitnice 1 00 Mir in tišina 100 Kakovost okolja 100 Gostoljubnost prebivalstva 100 Možnost sporazumevanja v tujih jezikih 1 00 Osebna varnost med bivanjem v 100 Sloveniji Raven čistoče 100 Kakovost gostinskih storitev 100 Razmerje cenakakovost 100 13. 3 8, 7 19, 9 21. 8 43. 9 45. 4 27, 9 11, 7 11, 2 29. 8 37, 6 53. 9 46. 5 49, 1 37. 1 51. 2 35, 9 28, 2 24. 6 33. 3 39, 6 (3, 4) 10, 3 Quality of roads and roadside services (wayside rests, garages) 20. 6 14, 6 (3, 2) ((0, 8)) 52, 1 Quality of the local transport means 26, 9 13, 6 ((1, 3)) 37, 9 Quality of post and telecommunication services 39. 7 11, 3 26, 2 Maintainance of historical and cultural attractions 35, 0 6, 9 .13, 8 Maintainance of natural phenomena 26, 6 6, 0 . .21, 1 Options for different excursions 36. 8 14, 6 (2, 7) 17, 2 Availability of uptodate tourist information 31. 4 28, 1 8, 7 19, 2 Shopping opportunities 25, 8 23, 0 (7, 0) 31, 2 Arrangements made for entertainment and amusement 23. 6 16, 4 (4, 8) 45, 6 Qualityof cultural performances and availability of tickets 35, 2 8, 0 ((1, 0)) 25, 4 Possibility of recreational activities 26. 8 7, 2 27, 4 Suitability for family holidays 29. 9 6, 5 ((1, 1)) (8, 3) Silence and calmness 36. 8 (7, 2) . (8, 9) Quality of the environment 36. 7 (6, 0) . (7, 4) Hospitality of the Slovenians 37, 6 14, 0 (4, 2) (6, 8) Possibilityofcommunicatinginforeignlanguages 35. 5 (4, 6) 8, 1 Feeling of personal safety during the stay in Slovenia 43, 5 14, 0 ((1, 9)) (4, 6) Maintained level of hygiene 42, 2 19, 1 ((1. 4)) 8, 9 Quality of services in restaurants 43. 9 23, 3 ((1, 4)) (6, 4) The pricequality ratio 13. Povprečni izdatki za prevoz na tujega turista iz države njegovega stalnega bivališča v Slovenijo in nazaj po državah, 2000 Average expenditure for transport of foreign tourists from their countries of permanent residence to Slovenia and back, by countries, 2000 SIT Skupaj Total Avstrija Austria Hrvaška Croatia Italija ltaly Nemčija Gennany Nizozemska Netheriands Velika Britanija United Kingdom Druge države Other countries SKUPAJ Avto, kombi Avtodom Avtobus Letalo Drugo 18067 6926 4211 8378 16480 23665 47177 31009 TOTAL 11030 7226 (3954) 7893 15487 19767 ((47583)) 12131 Car. van 8974 (4399) (4564) 11036 (13243) (8421) Campervan 13936 4870 (10159) 14543 ((27935)) (21768) Bus. coach 67641 (47598) (49935) ((78832)) 58326 75165 Aeroplane 15478 (11536) (25775) Other MS /*" J STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE HEPUBLIC OF SLOVENIA Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 113 14. Povprečna cena počitniškega paketa na tujega turista po državah in vrstah krajev, 2000 Average priče of the package holiday perforeign tourist by countries and types of tourist resorts, 2000 SIT Celotna cena počitniškega paketa Total priče of package holidays Cena počitniškega paketa na dan The priče of the package holida/ per day SKUPAJ Država po potnem listu Avstrija Italija Nemčija Velika Britanija druge države Vrsta kraja Ljubljana zdraviliški kraji obmorski kraji gorski kraji 118915 (71567) (105717) 88914 136905 167060 ((239129)) (120350) 98739 115251 12488 (9113) (10221) 9239 12990 19015 ((26676)) (10593) 10047 13153 TOTAL Country of passport Austria ltaly Germany United Kingdom other countries Type of resort Ljubljana health resorts seaside resorts mountain resorts 15. Struktura povprečnih dnevnih izdatkov na tujega počitniškega turista, ki ni imel počitniškega paketa, v kraju anketiranja po državah, 2000 Structure of average daily expenditures per foreign holidaymaker without package holidays in the plače of intervtew by countries, 2000 % Skupaj Total Avstrija Austria Italija ltaly Nemčija Germany Nizozemska Netherlands Druge države Other countries SKUPAJ (SIT) Nastanitev (s hrano ali brez) Hrana in pijača Prevozi Nakupi (brez hrane) Kulturne aktivnosti Rekreativne aktivnosti Igre na srečo Pošta, telefon Osebne storitve Zdravstvene storitve Drugo 14168 42, 7 17, 0 4, 7 11, 2 1, 3 4. 2 12, 4 1, 9 1. 3 2, 1 (1, 3) 16328 41, 1 17, 8 3, 0 (9, 3) (0, 5) ((14, 1)) ((1, 6)) (2, 7) ((2, 2)) ((0, 3)) 20641 38, 3 13, 9 2, 9 9, 1 0, 9 ((3, 2)) (24, 7) 1. 6 1. 7 (3, 0) ((0, 7)) 11478 45, 4 21, 1 7, 2 13, 8 1, 8 (2, 3) (0, 8) 0, 7 (1, 9) ((2, 4)) 7668 11307 TOTAL (SIT) 45, 8 48, 0 Accommodation (witti or without halfor full board) 27, 0 16, 2 Food and drinks 1 1 ,5 5, 4 T ransport (fuel, parking, tolls, tickets, renting a vehkHe) (6, 1) 14, 4 Shopping (food excluded) (2, 4) 1 ,8 Cultural activities and performances «1, 6)) (5, 5) Recreation (0, 7) 3, 7 Gambling Mail, telephone (0, 2) 0, 4 Personal services Health services Other 16. Struktura povprečnih dnevnih izdatkov na tujega počitniškega turista, ki ni imel počitniškega paketa, v kraju anketiranja po vrstah krajev, 2000 Structure of average daily expenditures per foreign holidaymaker vvithout package holidays in the plače of intervievv by type of tourist resort, 2000 % Skupaj Total Ljubljana Zdraviliški kraji Health resorts Obmorski kraji Seaside resorts Gorski kraji Mountain resorts SKUPAJ (SIT) Nastanitev (s hrano ali brez) Hrana in pijača Prevozi, parkirnine, najem vozil Nakupi (hrana ni všteta) Kulturne aktivnosti Rekreativne aktivnosti Igre na srečo Pošta, telefon Osebne storitve Zdravstvene storitve Drugo 14168 18495 13287 16908 11764 TOTAL (SIT) 42, 7 39, 5 47, 8 41, 7 42, 6 Accommodation (with or without halforfu# board) 17, 0 (10, 4) 16, 3 17, 7 18, 1 Food and drinks 4, 7 ((3, 1)) (3, 2) 3, 3 7, 1 Transport (fuel, parking, tolls, tickets, renting a vehide) 11, 2 (28, 0) 15, 0 10, 0 6, 8 Shopping (food exciuaed) 1, 3 (1, 7) (1, 4) (1, 3) Cultural activities and performances 4. 2 ((0, 6)) 2, 7 8, 2 Recreation 12, 4 16, 1 (13, 0) Gambling 1, 9 ((1, 7)) (2, 5) 2, 1 1, 4 Mail, telephone 1. 3 (2, 9) (1, 8) ((0, 3)) Personal services (2, 1) (10, 0) Health services (1, 3) ((1, 9)) ((1, 1)) Other STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBUC OF SLOVENIA i" 114 Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 17. Povprečni dnevni izdatki na tujega turista po vrstah krajev, 2000 f Average daily expenditure per foregn tourist by type of tourist resort , 2000 SIT Skupaj Total Ljubljana Zdraviliški kraji Health resorts Obmorski kraji Seaside resorts Gorski kraji Mountain resorts SKUPAJ Vrsta prenočitvenega objekta hotel kamp Država po potnem listu Avstrija Hrvaška Italija Nemčija Nizozemska Velika Britanija druge države Starost (let) do 19 2029 3039 4049 5059 60 + Zaposlitveni status zaposlen, samozaposlen upokojenec, rentnik študent, dijak drugo Poklicne skupine visoki uradnik, menedžer strokovnjak (inženir, profesor) tehnik, strokovni sodelavec uradnik delavec v storitvah, trgovini delavec v industriji, obrti drugi poklici Glavni razlog za prihod počitnice poslovni, izobraževalni razlogi obisk sorodnikov ali prijateljev drugi razlogi tranzit Organizacija počitnic s turistično agencijo - skupaj organizirana samo prenočitev organiziran samo prevoz počitniški paket brez turistične agencije - skupaj neposredna rezervacija brez vnaprejšnje rezervacije organizacija kluba, sindikata ne vem 14324 21888 12825 14431 11251 TOTAL Type of accommodation establishment 16444 22720 14707 15729 13785 hotel 4965 ((2102)) 6881 4355 4777 campsite Country of passport 14983 (20654) 11886 13533 (17948) Austria 15627 (24957) (13899) ((9614)) 12203 Croatia 19848 (27448) (16613) 20816 16092 ltaly 11555 (25551) 11198 11284 9259 Germany 8469 ((8724)) ((9265)) ((8522)) 8307 Netherlands 11078 (18072) (9740) 7377 United Kingdom 14443 20987 (16191) 11347 11064 other countries Age (years) (8912) ((10598)) ((7342)) up to 19 15314 (28716) ((11531)) 15263 10208 2029 14560 22187 (13705) 15129 10811 3039 16174 22174 (12960) 13512 14133 4049 14324 (18060) 12890 14056 13642 5059 11213 (14392) 12651 14486 6974 60 + Employment status 14948 21544 13474 14452 12541 employed, selfemployed 11533 (12523) 12085 14574 8325 retired 10198 (11292) ((13217)) (13857) 6367 študent or person in education 25330 (53209) ((12667)) ((14133)) ((5101)) other Occupational groups 17424 26737 (15190) 15710 13801 senior officials, managers 15190 21792 (14553) 13052 13959 professionals (engineers, professors) 14537 (18244) 13672 15957 12473 technicians and associate professionals 11839 (16813) (10240) 13603 9052 clerks 13425 (17427) (10625) 15270 10062 service and sales vvorkers 12877 ((24455)) (9062) (17435) (9100) industry and craft vvorkers 11895 (15859) (16389) 11813 8317 other occupations Main reason for travel 12391 15855 11974 14473 10448 holidays 22117 28144 (18035) (16034) 17698 business, educational reasons 17385 (19651) ((17895)) ((12417)) ((15083)) visiting relatives or friends (22305) (25852) ((25125)) ((8948)) other reasons 10015 (12113) ((10332)) (8666) 9567 transit Organisation of holidays 9884 (13924) (10350) 10344 8283 using travel agency - total 15008 (18693) (16917) 15109 12569 only accommodation organised ((14778)) .. . only transport organised 7023 ((9589)) (7933) 6642 6479 package tour 13977 (21595) 12828 17222 11571 with no assistance of a travel agency - total 16571 ((18574)) 15072 20977 13824 direct booking 11848 ((25007)) 7655 13855 10390 no booking in advance (13891) ((17821)) ((8673)) organised by a club, trade union ((8966)) . - do not know STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBUC OF SLOVENIA Rezultati raziskovanj št. 758/2001 Resutts of Surveys No 758/2001 115 18. Povprečni dnevni izdatki na tujega turista po vrstah krajev v glavni sezoni, 2000 Average daily expenditure per foreign tourist by type of tourist resort in the high season, 2000 SIT Skupaj Total Ljubljana Zdraviliški kraji Health resorts Obmorski kraji Seaside esorts Gorski kraji Mountain resorts SKUPAJ Vrsta prenočitvenega objekta hotel kamp Država po potnem listu Avstrija Hrvaška Italija Nemčija Nizozemska Velika Britanija druge države Starost (let) do 19 2029 3039 4049 5059 60 + Zaposlitveni status zaposler. , samozaposlen upokojenec, rentnik študent, dijak drugo Poklicne skupine visoki uradnik, menedžer strokovnjak (inženir, profesor) tehnik, strokovni sodelavec uradnik delavec v storitvah, trgovini delavec v industriji, obrti drugi poklici Glavni razlog za prihod počitnice poslovni, izobraževalni razlogi obisk sorodnikov ali prijateljev drugi razlogi tranzit Organizacija počitnic s turistično agencijo - skupaj organizirana samo prenočitev organiziran samo prevoz počitniški paket brez turistične agencije - skupaj neposredna rezervacija brez vnaprejšnje rezervacije organizacija kluba, sindikata ne vem 14279 17905 4701 15749 16864 19753 10887 (7331) 11803 14216 16253 13665 16640 13664 9002 14450 9939 (11251) (29961) 18692 14681 13159 11103 12039 11879 11828 11603 27839 (19487) (35604) (8339) 9764 15529 6137 12457 15307 10287 ((9754)) 26701 11830 13628 10361 TOTAL Type of accommodation establishment 28523 14513 15950 13936 hotel (5697) ((4553)) (4701) campsite Country of passport ((25330)) (11569) (11139) ((19365)) Austria ((31508)) ((14740)) ((7181)) (10719) Croatia (36591) ((12682)) 21126 (15386) |taly ((32419)) (11135) 9323 7597 Germany (7139) Netherlands (20904) (8495) 6498 United Kingdom 24399 ((8777)) (10973) 9663 other countries Age (years) 18258 up to 19 (43372) (14155) (8840) 2029 (26211) (13446) 10082 3039 25852 (12648) (14053) 13437 4049 (17083) (13472) (13822) 11676 5059 (11404) 10924 11955 6419 60 + Employment status 24973 (12452) 13330 11390 employed, selfennployed (7946) 10491 12417 8758 retired ((15276)) ((6477)) študent or person in education other Occupational groups (34466) ((13632)) (15160) (13411) senior officials, managers (32673) (11809) (12766) 12077 professionals (engineers, professors) (19675) (10279) (12782) (12007) technicians and associate professionals (15505) (9875) (12211) (9374) clerks (16308) ((9321)) (13446) (8632) service and sales workers ((29505)) ((12096)) (13971) ((9087)) industry and craft vvorkers ((13223)) ((20334)) (12916) (8060) other occupations Main reason for travel (18348) 11403 13263 9876 holidays 35433 ((16600)) (18121) (20463) business, educational reasons (22848) . visiting relatives or friends ((39719)) . other reasons ((12474)) ((7381)) (6944) transit Organisation of holidays (14097) (10808) 9208 8824 using travel agency - total ((25410)) ((16018)) (14924) (11862) only accommodation organised 15978 only transport organised ((2327)) (8099) 5117 7077 packagetour ((25760)) (11538) 15449 10262 with no assistance of a travel agency - total (14459) (20452) (12456) direct booking (5530) (11191) (9016) no booking in advance 11037 - . organised by a club, trade union do not knovv STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBUC OF SLOVENIA 116 Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 19. Povprečni dnevni izdatki na tujega turista po vrstah krajev v zunaj glavne sezone, 2000 Average daily expenditure per foreign tourist by type of tourist resort in the offseason, 2000 SIT Skupaj Total Ljubljana Zdraviliški kraji Health resorts Obmorski kraji Seaside resorts Gorski kraji Mountain resorts SKUPAJ Vrsta prenočitvenega objekta hotel kamp Država po potnem listu Avstrija Hrvaška Italija Nemčija Nizozemska Velika Britanija druge države Starost (let) do 19 2029 3039 4049 5059 60 + 14373 17049 13804 15115 12477 TOTAL Type of accommodation establishment 15183 17226 14869 15574 13638 hotel 5870 ((1810)) (8877) 3448 5076 campsite Country of passport 14456 ((17610)) (12028) (15171) (16242) Austria 13916 ((16955)) ((11995)) (15004) Croatia 19962 (19643) (22429) 20545 17606 ltaly 12223 ((18217)) (11275) 12547 11176 Gerniany 10052 ((9506)) 10445 Netherlands 10267 (13975) (11620) 8140 United Kingdom 14721 17463 ((25977)) 11781 13098 other countries Age (years) (7613) ((9288)) ((1589)) up to 19 13981 (12210) (16575) 12644 2029 15574 (18716) (24191) 16293 11961 3039 15490 (18009) (13487) 12830 15436 4049 14943 (19341) (12478) 14361 15132 5059 12518 (13654) (15434) 7488 60 + Zaposlitveni status zaposlen, samozaposlen upokojenec, rentnik študent, dijak drugo Poklicne skupine visoki uradnik, menedžer strokovnjak (inženir, profesor) tehnik, strokovni sodelavec uradnik delavec v storitvah, trgovini delavec v industriji, obrti drugi poklici Employment status 15517 18318 15084 15517 14057 employedl selfemployed 12615 ((15909)) (12931) (15633) 7879 retired 8285 ((7696)) (8079) (5774) študent or person in education (12716) ((18943)) ((13036)) ((3756)) other Occupational groups 16068 (18522) ((18806)) (16156) 14217 senior officials, managers 15658 (16389) (16602) (13322) 16131 professionals (engineers, professors) 15811 (16673) (16303) (17859) 13065 technicians and associate professionals 12847 (18762) ((10626)) (14886) 8362 clerks 14954 (18908) ((12554)) (17093) (11432) service and sales vvorkers 13814 ((6498)) (19970) (9121) industry and craft vvorkers 11950 ((18222)) ((14124)) (10989) (8567) other occupations Glavni razlog za prihod počitnice poslovni, izobraževalni razlogi obisk sorodnikov ali prijateljev drugi razlogi tranzit 13441 18287 (15769) (12809) 11535 (13048) 21318 (16355) ((14365)) ((11705)) 12569 ((20704)) 15630 ((15449)) ((10832)) 11560 (16416) (11479) Main reason for travel holidays business, educational reasons visiting relatives or friends other reasons transit Organizacija počitnic s turistično agencijo - skupaj 9979 organizirana samo prenočitev 14572 organiziran samo prevoz počitniški paket 7691 brez turistične agencije - skupaj 1 6808 neposredna rezervacija 19068 brez vnaprejšnje rezervacije 14889 organizacija kluba, sindikata ((17249)) ne vem ((11454)) ((13742)) ((11062)) (13930) ((18618)) ((10839)) (10177) ((7880)) 15069 (16535) (11341) 17821 Organisation of holidays 1 1 1 25 7696 using travel agency - total (15211) (13534) only accommodation organised only transport organised 7794 5913 packagetour 1 9292 1 51 33 with no assistance of a travel agency - total 21650 17462 direct booking 17210 14086 no booking in advance ((8167)) organised by a club, trade union do not know J4t/ /m ; STATISTIČNI URAD REPUBLIKE SLOVENIJI STAT1STICAL OFFICE OF THE REPUBUC OF SLOVENIA Rezultati raziskovanj št. 758/2001 ResuRs of Surveys No 758/2001 117 20. Povprečni dnevni izdatki na tujega turista po državah, 2000 Average daily expenditure per foreign tourist by countries, 2000 SIT Skupaj Total Avstrija Austria Hrvaška Croatia Italija ltaly Nemčija Gemnany Nizozemska Netherlands Velika Britanija United Kingdom Druge države Other countries SKUPAJ 14324 14983 15627 Vrsta prenočitvenega objekta hotel 16444 kamp 4965 Vrsta kraja Ljubljana 21888 zdraviliški kraji 12825 obmorski kraji 14431 gorski kraji 11251 Starost (let) do 19 (8912) 2029 15314 3039 14560 4049 16174 5059 14324 60+ 11213 16616 16726 (5715) ((4103)) (20654) (24957) 11886 (13899) 13533 ((9614)) (17948) 12203 (13406) (12211) (16099) (15301) (20383) (20414) (15769) ((14694)) 11136 ((11210)) Zaposlitveni status zaposlen, samozaposlen upokojenec, rentnik študent, dijak drugo Poklicne skupine visoki uradnik, menedžer strokovnjak (inženir, profesor) tehnik, strokovni sodelavec uradnik delavec v storitvah, trgovini delavec v industriji, obrti drugi poklici Glavni razlog za prihod počitnice poslovni, izobraževalni razlogi obisk sorodnikov ali prijateljev drugi razlogi tranzit 14948 17801 16818 11533 11003 ((8144)) 10198 ((18077)) ((7812)) 25330 17424 (16681) (20026) 15190 (22295) (20091) 19848 21121 (5783) (27448) (16613) 20816 16092 (21702) 18206 22931 19965 16779 20161 17726 (24236) «21646» (24400) (22413) 11555 8469 11078 14443 TOTAL 13662 (11477) 11695 5211 4761 ((5132)) (25551) ((8724)) 11198 ((9265)) 11284 ((8522)) 9259 8307 (18072) (9740) 7377 (12209) ((8528)) (10909) 9836 (8963) (14922) 13646 (7750) (12726) 13415 (10048) (12413) 9569 ((7303)) (5692) 11789 10299 (3785) (22834) (16944) 12334 9070 ((6428)) ((7739)) ((7883)) ((11220)) 12710 (4789) (10586) (9225) 10719 14537 (12740) (13583) 21584 12195 ((8853)) (16023) 11839 (13100) 13425 (14943) 12877 (10809) 11895 (11935) 12391 14454 22117 (18979) 17385 (22305) 10015 ((13367)) (11764) 11489 (22364) Organizacija počitnic s turistično agencijo - skupaj 9884 organizirana samo prenočitev 1 5008 organiziran samo prevoz ((14778)) počitniški paket 7023 brez turistične agencije - skupaj 1 3977 (9799) ((11989)) (13128) ((12390)) (7798) 16717 (11377) neposredna rezervacija brez vnaprejšnje rezervacije organizacija kluba, sindikata ne vem 16571 (15787) (12543) 11848 (17137) ((9527)) (13891) ((18502)) ((8965)) 17870 (15645) (17494) (17449) 19703 (22638) ((32409)) (11779) 18949 (22653) (12139) 20076 21259 19267 8152 (7813) (7070) (10496) (9474) ((16326)) (12111) (7643) ((8372)) ((9453)) 9502 7557 7874 (19890) (23966) ((21110)) (9550) 6879 (10508) 7124 (13606) ((11510)) 4243 11169 14235 8127 ((14132)) 6662 6073 (10951) ((8379)) 5570 ((10200)) Type of accommodation establishment 17278 hotel 4323 campsite Type of resort 20987 Ljubljana (16191) health resorts 11347 seaside resorts 11064 mountain resorts Age (years) up to 19 17307 2029 15162 3039 14035 4049 11769 5059 (12390) 60 + Enfiployment status 14354 employed, selfemployed (11184) retired (6641 ) študent or person in education ((42286)) other Occupational groups senior officials, managers 12717 professionals (engineers, professors) 12935 technicians and associate professionals clerks service and sales workers industry and craft vvorkers other occupations 20221 (9440) (15277) ((10319)) (11979) Main reason for travel 10560 ho!idays 23507 business, educational reasons (19254) visiting relatives or friends (17583) other reasons (9072) transit Organisation of holidays 1 0094 using travel agency - total (11418) only accommodation organised only transport organised 9016 package tour 10861 withnoassistanceofatravel agency - total 14717 direct booking 9068 no booking in advance organised by a club, trade union do not know STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBUC OF SLOVENIA Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 119 PRILOGE ANNEX STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE OF THE REPUBUC OF SLOVENIA Rezultati raziskovanj št. 758/2001 ResiiUs of Surveys No 758/2001 121 STATISTIČNI URAD REPUBLIKE SLOVENIJE SLO ANKETNI VPRAŠALNIK ZA TURISTE IZ TUJINE V POLETNI SEZONI 2000 TU - 13/2000 Ur. I. RS. 45/95. Ur. I. 70/97 1310 Ime objekta: Kraj: Zap. it. Vrsta kraja: Datum anketiranja^. Vrsta in kateg. objekta: 2000 Zaporedna številka vprašalnika: Spoštovani gosti, lepo pozdravljeni in dobrodošli v Sloveniji. Upamo, da ste dobro potovali in da se v naši deželi dobro počutite. V Sloveniji želimo izboljšati turistično ponudbo in storitve. Pred Vami je statistični vprašalnik, za katerega prosimo, da ga izpolnite. S sodelovanjem v anketi boste pripomogli, da bo Vaše prihodnje bivanje pri nas še prijetnejše. Anketa je anonimna. Za sodelovanje se Vam zahvaljujemo. A. PODATKI O IZBRANEM TURISTU 1. Državljanstvo po potnem listu: 2. Regija ali mesto stalnega bivališča: 3. Starost: • do 1 9 let • 2029 • 3039 • 4049 • 5059 • 60 in več let 1 2 3 4 5 6 Status ekonomske aktivnosti: • zaposlerVsamozaposlen 1 ) 5 • upokojenec/rentnik 2 J • študent/dijak 3 • drugo 4 > Vprašanje 6 5. 6. 7. 8. Če ste pri 4. vprašanju obkrožili 1 . ali 2. odgovor, navedite poklic oz. delo, ki ste ga oz. ga opravljate: • visoki uradnik, menedžer • strokovnjak (inženir, profesor) • tehnik, strokovni sodelavec • uradnik • delavec v storitvah, trgovini • delavec v industriji, obrti • drugi poklici Okolje, kjer živite: • na podeželju • v mestu z manj kot 200 000 prebivalci • v mestu z več kot 200 000 prebivalci Število oseb v Vaši družbi, s katerimi potujete in skupaj krijete stroške potovanja in bivanja (vključno z Vami): • od tega - otrok do 1 4 let Potujete sami ali v družbi: • potujem sam 1 • potujem s partnerjem/partnerko 2 • potujem z družino ali drugimi sorodniki 3 • potujem s prijatelji 4 /*! i STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE 0F THE REPUBUC 0F SL0VENIA Rezultati raziskovanj it. 758/2001 122 Results of Surve/s No 758/2001 B. ZNAČILNOSTI VAŠEGA BIVANJA V SLOVENIJI 9. Kateri je osnovni razlog za Vaš prihod v Slovenijo: • počitnice, sprostitev, razvedrilo 1 > Vprašanje 10 • poslovni in izobraževalni razlogi • obisk sorodnikov ali prijateljev 3 ^ > Vprašanje 20 • drugi razlogi • tranzit VpraSanja od 10 do 19 so namenjena samo turistom, ki so prišli v Slovenijo zaradi razvedrila, sprostitve ali na počitnice (pri 9. vprašanju ste obkrožili 1 . odgovor): 1 0. Kateri so najpomembnejši motivi, da ste izbrali Slovenijo za deželo Vaših počitnic? Navedite 3 za Vas najpomembnejše motive: • naravne lepote 1 • kulturne znamenitosti in prireditve 2 • podnebne razmere 3 • mir, počitek 4 • zdravstvene storitve v zdraviliščih 5 • nezdravstvene storitve v zdraviliščih 6 • rekreativne aktivnosti (navedite katere: ) 7 • cene 8 • možnosti za zabavo 9 • igre na srečo 1 0 • nakupovanje 11 12 bližina vašega bivališča drugi motivi (navedite kateri: J 13 1 1 . Kako ste organizirali vaše počitnice? (1 odgovor): a) s pomočjo turistične agencije: * turistična agencija je organizirala SAMO prenočevanje * turistična agencija je organizirala SAMO prevoz • imam počitniški paket (prenočitev in prevoz) b) brez pomoči turistične agencije • neposredna rezervacija v prenočitvenem objektu • brez vnaprejšnje rezervacije * v organizaciji kluba, sindikata, društva c) ne vem/drugo 4 5 6 7 12. Kdaj ste se odločili, da pridete na počitnice v Slovenijo: • pred manj kot 1 mesecem (tik pred zdajci) 1 • pred 1 do 3 meseci 2 • pred 3 do 6 meseci 3 • pred več kot 6 meseci 4 1 3. Kateri vir informacij je vplival na Vašo odločitev, da pridete v Slovenijo (1 odgovor): • osebne izkušnje 1 • priporočila sorodnikov in prijateljev 2 • propagandni material, plakati, oglasi 3 • mediji (časopisi, RTV, filmi, internet) 4 • potovalne agencije 5 • razstave, sejmi 6 • drugo (navedite) 7 14. Ali ste pri organizaciji počitnic v Sloveniji uporabili internet? • da 1 > Vprašanje 15 • ne 2 > Vprašanje 16 15. Če da, za kaj ste uporabili internet? • le za pridobitev informacij o Sloveniji, počitniškem kraju • za rezervacijo prenočišča • za pridobitev informacij o državi in za rezervacijo prenočišča 1 6. Kolikokrat ste doslej že letovali (brez tokratnega bivanja) v Sloveniji . b - v kraju anketiranja . 1 7. Ali so v zadnjih letih nestabilne varnostne razmere na območju nekdanje Jugoslavije kaj vplivale na vašo odločitev za prihod v Slovenijo? • da 1 ne ne vem 1 8. Ali bi v prihodnjih dveh do treh letih ponovno letovali v Sloveniji? - da 1 > Vprašanje 1 9 -ne vem 3 } > Vpralan/e 20 1 9. Če ste na prejšnje vprašanje odgovorili "da" , ali bi prišli v isti kraj? • da 1 • ne • ne vem ^J4l/STATISTlCNI URAD REPUBLIKE SLOVENIJE /^1 STATISTICAL OFFICE 0F m HEPUSUC OF SLOVENIA Rezultati raziskovanj St. 758/2001 Resuits of Surveys No 758/2001 123 Vprašanja za vse turiste: 20. Prevozno sredstvo, s katerim ste pripotovali v Slovenijo: avto, kombi avtodom avtobus motorno kolo kolo letalo vlak ladja drugo 21. Kje se v glavnem prehranjujete: • v nastanitvenem objektu imam penzion/polpenzion • v gostinskih lokalih • hrano pripravljam sam • kombinirano: v gostinskih lokalih in lastna priprava hrane 22. Trajanje Vašega bivanja v Sloveniji a - skupno število prenočitev v Sloveniji b - skupno število prenočitev v kraju anketiranja 23. Termin Vašega bivanja v Sloveniji: od do 2000. C. STROSKI VAŠEGA POTOVANJA IN BIVANJA V SLOVENIJI Vljudno Vas prosimo še za nekaj podatkov o stroških tega potovanja in bivanja v Sloveniji. Vpisujete skupne zneske za Vas in osebe, ki z Vami potujejo in trošijo. Njihovo število ste navedli v vprašanju 7. Zneske vpisujete v tolarjih (SIT). 24. Prevozni stroški - za tiste, ki ste v Slovenijo pripotovali v lastni organizaciji prevoza: Koliko bodo znašali prevozni stroški iz kraja Vašega bivališča v Slovenijo in nazaj? SIT 25. Cena paketnega potovanja ali počitnic - za tiste, ki ste pripotovali organizirano (pri vprašanju 11 ste obkrožili odgovor 3): Koliko je znašala cena počitniškega paketa? SIT 26. Koliko denarja ste v Sloveniji porabili včeraj? Če boste za nastanitev plačali ob odhodu, napišite, koliko stane prenočišče za vas in vašo družino/družbo za 1 noč. a - za nastanitev (z zajtrkom ali brez) SIT ALI b - za nastanitev s polali polnim penzionom SIT c - za hrano in pijačo (v lokalih in trgovinah) SIT d - za prevoze (gorivo, parkirnine, cestnine, vozovnice, najem vozil) SIT e -za nakupe SIT f - za aktivnosti: - za kulturne aktivnosti SIT g - za rekreativne aktivnosti SIT h - za igre na srečo SIT i - za druge storitve: - za pošto, telefon SIT j - osebne storitve (npr. frizer) SIT k - zdravstvene storitve SIT I - drugo (navedite) SIT m SKUPAJ: SIT 3 STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE 0F THE REPUBUC OF SL0VENIA 124 Rezultati raziskovanj št. 756/2001 Results of Surveys No 758/2001 27. Ali so stroški tega potovanja in bivanja v Sloveniji: • v mejah pričakovanja 1 • večji od pričakovanih 2 • manjši od pričakovanih 3 28. Kako pretežno plačujete v Sloveniji? • s tolarji, zamenjanimi v Slovenij • s tolarji, prinesenimi s sabo preko slovenske meje • z gotovino v drugi tuji valuti • s kreditnimi karticami D. OCENA BIVANJA IN PONUDBE V SLOVENIJI 29. Kakšni so Vaši vtisi o bivanju v Sloveniji? Prosimo, da ocenite navedene elemente turistične ponudbe od 5 (zelo pozitivno) do 1 (zelo negativno) ali z X (elementa ne morete oceniti): zelo pozitivno 5 4 zelo negativno težko oceniti 2 1 x kakovost cest in storitev ob cestah 5 4 3 2 kakovost lokalnega prometa 5 4 3 2 poštne in telekomunikacijske storitve 5 4 3 2 urejenost kulturnih znamenitosti 5 4 3 2 urejenost naravnih znamenitosti 5 4 3 2 možnosti za različne izlete 5 4 3 2 turistične informacije 5 4 3 2 možnosti za nakupovanje 5 4 3 2 možnosti za razvedrilo in zabavo 5 4 3 2 možnosti za ogled kulturnih prireditev 5 4 3 2 možnosti rekreativnih aktivnosti 5 4 3 2 primernost za družinske počitnice 5 4 3 2 mir in tišina 5 4 3 2 kakovost okolja 5 4 3 2 gostoljubnost prebivalstva 5 4 3 2 možnost sporazumevanja v tujih jezikih 5 4 3 2 osebna varnost med bivanjem v Sloveniji 5 4 3 2 raven čistoče 5 4 3 2 kakovost gostinskih storitev 5 4 3 2 razmerje cena - kakovost 5 4 3 2 x x x x x x x x x x X X X X X X X X X X 30. Kakšen je vaš splošni vtis o Sloveniji? • boljši od pričakovanega 1 • v mejah pričakovanega 2 • slabši od pričakovanega 3 Hvak za sodztovanje. 4 STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFflCl 0F THE RBPUBUC Of SLOVENIA RazuKati raziskovan) it 758/2001 ResuKs of Sufvey» No 758/2001 129 STATISTIČNI URAD REPUBLIKE SLOVENIJE GB Ur1. RS. 45/95. Ur. I. 70/97 1310 STATISTICAL OFFICE OF THE REPUBUC OF SLOVENIA gilESTIONNAlRE FOR FOREIGN TOURISTS IN THE 2000 SUMMER SEASON Name of the accommodation: No. Plače: : Type of tourist resort: ' Type and category of accommodation: Date of interview: 2000 COnsecutive number of questionnaire: Dearguests/ VVe are glad you have dedded to come to S/oven/a. Vou shall certainly en/o/ your sta/ here. And we wish you vvould share your impressions with us. Therefore, in these days vve are conducting a statistical survey. The purpose of this surve/ is to get more information on the guests who visit Slovenia and their expectations. Your participation in this surve/ vvas selected at random and is anonymous, but your ansvvers are vve/come and important to us. The surve/ results shall be used both for statistical purposes and in order to improve our supply and services. VVe kindly thank you for /our assistance. A. DATA ON THE SELECTED TOURIST 1 . Nationalit/ - according to your Passport: 4. Region or tovvn of your permanent residence: 3. Age: • under 1 9 years • 2029 • 3039 • 4049 • 5059 • 60 years and over 1 2 3 4 5 6 Economic activity status: • employed/selfemployed 1 J ^ 5 • a pensioner/renter 2 J ■ a student/pupil at secondar/ school 3 1 > stion • other 4 i 5. 6. 7. 8. If in question 4 you selected the Ist or 2nd answer/ please state your occupation (= work which you perform/ea): • senior official, manager 1 • professional (engineer, professor) 2 • technician, expert associate 3 • clerk 4 • sales and service worker 5 • vvorker in industry and crafts 6 • any other occupation 7 The surroundings you live in: • the countryside 1 • a town with less than 200 000 inhabitants 2 • a town with over 200 000 inhabitants 3 The number of peopie travelling in your travel party, i. e. the number of peopie with vvhom you travel together and who aH participate in covermg the costs of the trip and stay (induding yourself): • of these, children under 14 years: Are you travelling alone or in a group? • alone 1 • vvith my partner 2 • vvith my family or other relatives 3 • vvith friends 4 STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE 0F THE REPUBUC 0F SLOVENIA 126 Rezultati raziskovanj St. 758/2001 Resufts of Surveys No 758/2001 B. CHARACTERISTICS OF YOUR STAV IN SLOVENIA What is the main purpose of your arrival to Slovenia: • holidays, recreation, leisure 1 > Question 10 • business and educational reasons 2 • visiting relatives or friends 3 • other reasons 4 • transit 5 ► > Question 20 Questions 1019 are to be set to tourists vvho came to Slovenia due to leisure, recreation or on holidays (to those vvho circled the 1* ansvver of question 9): 10. Which are the 3 most important motives upon vvhich you chose Slovenia as the destination of your holidays? • natural beauties 1 • cultural sights and performances 2 • climate 3 • calmness, possibilities to rest, leisure 4 • medical services in health resorts 5 • nonmedical services in health resorts 6 • recreational activities (please state: ) 7 • prices 8 • possibilities for entertainment 9 • gambling 10 • shopping 1 1 • the vicinity of your residence 1 2 • other motives (please state: ) 1 3 1 1 . How vvere your holidays organised: (select 1 ansvver): a) with assistance of travel agency: • travel agency organised ONLY overnight stays • travel agency organised ONLY transport • I have a package tour or package holiday (overnight stay( transport) b) vvithout assistance of travel agency: • direct booking was made for accomodation • no booking made in advance • the stay was organised by a dub, trade union, association c) I do not know exactly 4 5 6 7 12. VVhen did you decide to come to Slovenia? • less than 1 month ago (at the last moment) 1 • 1-3 months ago 2 • 3-6 months ago 3 • 6 or more months ago 4 13. VVhich source of information had influence on your decision to come to Slovenia (please select 1 ansvver): • personal experience 1 • recommendations from relatives and friends 2 • advertising material, posters, advertisements 3 • mass media (nevvspapers, radio, TV, films, internet) 4 • travel agencies 5 • exhibitions, fairs 6 • other (please state): 7 14. Did you use internet while you vvere organising your stay? • yes 1 > Question 1 5 • no 2 > Question 16 1 5. If "yes" , what did you use internet for? • only to get information on Slovenia, the destination • to make a booking for overnight stays • to get information on Slovenia and vvhile making a booking for overnight stays 1 6. Hovv many times have you already been on holidays (this trip excluded): a - in Slovenia: b - in the plače of this intervievv: 1 7. In the recent years, did the unstable political circumstances on the territory of former Vugoslavia have an influence on your decision to come to Slovenia? • yes • no • not relevant 1 8. In the next 2-3 years - vvould you select Slovenia as your destination again? • yes 1 > Question 19 • no 2 • I do not know yet 3 > Question 20 19. If you stated a "ves" to question 18, please answer if you would come to the same destination in Slovenia? • yes • no • I do not know /*! i STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE 0F m RSPUBUC 0F SLOVENIA Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 127 Ouestions to be set to al! tourists: 20. By vvhat means of transport did you come to Slovenia: car, van campervan bus, coach motorbike bicycle aeroplane train ship other 1 2 3 4 5 6 7 8 9 21 . VVhat arrangements are made for your meals (please select 1 ansvver): • fullboard or halfboard in the plače of accommodation 1 • I eat in restaurants 2 • I prepare my ovvn meals 3 • both: I eat in restaurants and I prepare my ovvn meals 4 22. The duration of your present stay in Slovenia: a - total number of overnight stays in Slovenia: b - total number of overnight stays in the plače of intervievv: 23. The date of your stay in Slovenia: from to 2000. C. THE EXPENSES OF YOUR TRAVEL AND STAV IN SLOVENIA We kindly ask you to provide some data regarding the expenses of your transport to and stay in Slovenia. Please fill in the amounts, spent by you and the travel party (stated under question 7). The expenses are to be recorded in Slovenian Tolars (SIT). 24. Transport costs: if you and your travel partv made your ovvn travel arrangements to arrive to Slovenia, please state the transport costs from your plače of permanent residence to Slovenia and back? SIT 25. The priče of the package tour or holidays - to be ansvvered in čase your tour or holidays vvere organised by travel agent (in question 11 you circled ansvver 3): SIT 26. Hovv much money did you spend yesterday in Slovenia? In čase you shall pay the accommodation upon departure, state hovv much is the accommodation for 1 night for you and your travel party: a - for accommodation SIT OR b - for accommodation vvith halfor full board SIT c - for food and drinks (in restaurants and shops) SIT d - for transport (fuel, parking, tolls, tickets, renting a vehicle) SIT e - for shopping SIT f - for activities: - for cultural activities SIT g - for recreation SIT h - for gambling SIT i - for other services: - for post, telephone SIT j - for personal services (e. g. hairdresser) SIT k - for health services SIT I - other (please state): SIT m TOTAL: SIT 3 STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE 0F THE REPUBUC 0F SLOVENIA 128 Rezultati raziskovanj št. 758/2001 Resuits of Surveys No 758/2001 27. Have the expenses of this travel and stay in Slovenia so far been: • such as planned 1 • higher than planned 2 • lovver than planned 3 28. How do you mostly pay the bills in Slovenia: • in cash in SIT exchanged in Siovenia 1 • in cash in SIT vvhich you had brought with you across the border 2 • in cash in another foreign currency 3 • by credit cards 4 D. EVALUATION OF YOUR STAV AND OFFER IN SLOVENIA: 29. VVhat are your impressions gathered during your stav in Siovenia? Please evaluate the stated elements of the tourist offer Dy using a scale of marks, ranging from 5 (very positive) to 1 (very very negative) or make an X (difficult to evaluate): very posili ve 5 4 very negative difficult to evaluate 2 1 x quality of roads and roadside services (wayside rests, garages) 5 4 3 2 quality of the local transport means 5 4 3 2 quality of post and telecommunication services 5 4 3 2 maintainance of historical and cultural attractions 5 4 3 2 maintainance of natural phenomena 5 4 3 2 options for different excursions 5 4 3 2 availability of uptodate tourist information 5 4 3 2 shoppingopportunities 5 4 3 2 arrangements made for entertainment and amusement .5 4 3 2 quality of cultural performances and availability of tickets 5 4 3 2 possibility of recreational activities 5 4 3 2 suitability for family holidays 5 4 3 2 m silence and calmnessn 5 4 3 2 n quality of the environment 5 4 3 2 hospitality of the Slovenians 5 4 3 2 possibility of communicating in foreign languages 5 4 3 2 feeling of personal safety during the stay in Slovenia .. . 5 4 3 2 maintained level of hygiene 5 4 3 2 the quality of services in restaurants 5 4 3 2 the pricequality ratio 5 4 3 2 30. VVhat is your general impression regarding Slovenia? • better than anticipated 1 • as anticipated 2 • vvorse than anticipated 3 Thankyouforyou. r kind assistance J/U/' /*! i STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE 0F THE REPUBUC 0F SLOVENIA Rezultati raziskovanj št. 758/2001 Resuttft of Surveys No 758/2001 129 REZULTATI RAZISKOVANJ RE8ULTS OF SURVEVS 1. Zaposleni v družbenem sektorju 1974, 38 str. 2. Letni pregled odkupa 1974, 66 str. 3. Letni pregled obrti 1974, 8 str. 4. Letni pregled cen 1974, 31 str. 5. Demografski rajoni SRS s historiatom razvoja teritorialnega območja z osnovnimi podatki iz popisov prebivalstva po osvoboditvi, 129 str. 6. Letni pregled industrije 1974, 132 str. 7. Študenti visokošolskih zavodov 197475, 76 str. 8. Anketa o zasebnih kmečkih gospodarstvih 197174, 35 str. 9. Direktorji v organizacijah združenega dela v gospodarski in družbeni dejavnosti 1 975, 33 str. 10. Letni pregled komunalne dejavnosti 1973, 30 str. 11. Letni pregled kmetijstva 1 974, 44 str. 12. Kultumoumetniška in znanstvena dejavnost 1974, 42 str. 13. Letni pregled gradbeništva 1969, 47 str. 14. Osebni dohodki zaposlenih v družbenem sektoiju 1974, 54 str. 15. Letni pregled gradbeništva 1970, 49 str. 16. Dohodki in izdatki organizacij združenega dela negospodarskih organizacij 1974, 65 str. 17. Letni pregled gradbeništva 1 971 , 50 str. 18. Letni pregled gradbeništva 1972, 50 str. 19. Letni pregled gradbeništva 1973, 48 str. 20. Družbeni produkt in narodni dohodek v letu 1974. , 48 str. 21. Kultumoumetniška in prosvetna dejavnost 1974/75, 34 str. 22. Seznam osnovnih in srednjih šol ter višjih in visokih šol na začetku šolskega leta 1975/76. , 118 str. 23. Zaposleni v družbenem in zasebnem sektoiju ter fluktuacija zaposlenih 1974/75, 30 str. 24. Vzgojnovarstveni zavodi v letu 1974/75 in socialni zavodi s seznamom poročevaslkih enot v letu 1974. , 63 str. 25. Sestava organov in dejavnosti skupščin občin v letu 1975, 35 str. 26. Investicije 1974, družbeni in zasebni sektor. , 48 str. 27. Naravno gibanje prebivalstva SRS v letu 1973, 84 str. 28. Osebni dohodki po poklicih v letu 1974, 68 str. 29. Prebivalstvo v SRS 197076. , 35 str. 30. Osnovne šole na začetku šolskega leta 1975/76 po krajevnih skupnostih, 41 str. 31. Telesna kultura 1974, 53 str. 32. Letni pregled cen 1975, 50 str. 33. Letni pregled odkupa 1975, 74 str. 34. Periodični finančni računi 19741975, 35 str. 35. Letni pregled industrije 1975, 141 str. 36. Selitveno gibanje prebivalstva v SR Sloveniji 19711975, 29 str. 37. Osnovne in srednje šole na koncu šolskega leta 19741975 in začetku šolskega leta 19751976, 89 str. 38. Organizacije in skupnosti v gospodarstvu in negospodarstvu v SR Sloveniji, 262 str. 39. Kazensko sodna statistika 1975, 142 str. 40. Poraba reprodukcijskega materiala in prodaja po republikah V letu 1972, 40 str. 41. Letni pregled obrti 1975, 41 str. 42. Letni pregled kmetijstva 1975, 43 str. 43. Študenti visokošolskih zavodov 197576, 71 str. 44. Sestava in dejavnost krajevnih skupnosti 19741975, 89 str. 45. Letni pregled gradbeništva 174, 70 str. 46. Dohodki in izdatki organizacij združenega dela negospodarskih dejavnosti 1975, 42 str. 47. Osebni dohodki zaposlenih v družbenem sektorju 1975, 59 str. 48. Samoupravne interesne skupnosti 1975, 32 str. 49. Kultumoumetniška in znanstvena dejavnost 1975, 57 str 50. Industrijske organizacije in industrijski proizvodi 'i 975 198 str. 51. Letni pregled gozdarstva 1975, 38 str. 52. Letni pregled prometa 1969, 102 str. 53. Letni pregled trgovine 1 975, 88 str. 54. Letni pregled gostinstva 1972, 53 str. 55. Vzgojnovarstveni zavodi v šolskem letu 19751976, 61 str. 56. Letni pregled prometa 1970, 101 str. 57. Letni pregled prometa 1971, 99 str. 58. Osnovne šole na začetku šolskega leta 197677 po krajevnih skupnostih, 41 str. 59. Seznam šol s splošnimi podatki na začetku šolskega leta 197677, 104 str. 60. Kulturnoumetniška in prosvetna dejavnost 197576. 34 str. 61. Anketa o zasebnih kmečkih gospodinjstvih 1975, 28 str. 62. Telesna kultura, šport in rekreacija v letu 1975, 53 str. 63. Letni pregled prometa 1972, 100 str. 64. Letni pregled prometa 1973, 104 str. 65. Sestava in dejavnost krajevnih skupnosti 19751976, 90 str. 66. Družbena prehrana v letu 1970, 100 str. 67. Pregled sprememb v potrošnji po anketah v letih 1963, 1968 in 1973 v Sloveniji, 100 str. 68. Osnovne in srednje šole na začetku šolskega leta 197576 in začetku 197677, 80 str. 69. Zaposleni v družbenem sektorju 1974, 44 str. 70. Letni pregled prometa 1974, 104 str. 71. Družbeni produkt in narodni dohodek v letu 1975, 48+(IV) str. 72. Letni pregled prometa 1975, 84 str. 73. Investicije 1975 (družbeni in zasebni sektor), 51 str. 74. Letni pregled cen 1976, 54 str. 75. Naravno gibanje prebivalstva SR Slovenije 1974, 100 str. 76. Osebni dohodki delavcev v združenem delu 1976, 65 str. 77. Letni pregled industrije 1976, 106 str. 78. Letni pregled odkupa 1976, 42 str. 79. Osebni dohodki po poklicih 1976, 77 str. 80. Študenti 1976/77 in diplomanti 1976, 78 str. 81. Letni pregled prometa 1976, 87 str. 82. Kazensko sodna statistika 1976, 123 str. 83. Letni pregled gozdarstva 1976, 40 str. 84. Letni pregled trgovine 1976, 84 str. 85. Letni pregled kmetijstva 1976, 44 str. 86. Vzgojnovarstveni zavodi v šolskem letu 1976/77 in socialni zavodi v letu 1976 s seznamom poročevalskih enot, 81 str. 87. Popis učiteljev 1976, 81 str. 88. Kultumoumetniška in znanstvenoraziskovalna dejavnost 1976, 46 str. 89. Naravno gibanje prebivalstva SR Slovenije 1975, 102. str. 90. Anketa o zasebnih kmečkih gospodinjstvih 1976, 34 str. 91. Osnovne šole na začetku šolskega leta 1977/78 po krajevnih skupnostih, 41 str. 92. Družbeni proizvod in narodni dohodek v letu 1976, 78 str. 93. Seznam šol s splošnimi podatki za začetkek šolskega leta 1977/78, 113 str. 94. Družbena prehrana 1977, 41 str. 95. Osebni dohodki po poklicih 1976, 65 str. 96. Osnovne in srednje šole na koncu šolskega leta 1976/77 in začetku 1977/78, 75 str. 97. Letni pregled gozdarstva, 40 str. 98. Telesna vzgoja, šport in rekreacija v letu 1976, 50 str. 99. Kultumoumetniška in prosvetna dejavnost 1975/76 in 1976/77, 61 str. 100. Investicije 1976, 66 str. 101 . Sestava in dejavnost krajevnih skupnosti 197677, 75 str. -l/tti/sTATISTlfiNI URAD REPUBLIKE SLOVENIJE /^1 STATISTICAL OFFICE 0F THB HEPUBUC OF SL0VENIA 130 Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 102. Osebni dohodki delavcev v združenem delu 1 977, 69 str. 103. Letni pregled industrije 1977, 175 str. 104. Letni pregled cen 1977, 60 str. 105. Študenti 197778 in diplomanti 1977, 77 str. 106. Letni pregled kmetijstva 1977, 44 str. 107. Letni pregled prometa 1977, 77 str. 108. Industrijske organizacije 19651976 in proizvodi 1976, 212 str. 109. Letni pregled gostinstva 1976, 56 str. 110. Samoupravne interesne skupnosti 1977, 40 str. 111. Popis zaposlenih delavcev 31. 12. 1976, 74 str. 112. Popis zaposlenih delavcev 31. 12. 1976 - Zaposleni delavci v združenem delu v SR Sloveniji in v tujini ter po občinah SR Slovenije, 43 str. 113. Vzgojnovarstvene organizacije v šolskem letu 1977/78 s seznamom poročevalskih enot, 81 str. 114. Letni pregled trgovine 1977, 85 str. 115. Letni pregled odkupa 1977, 68 str. 116. Volitve 1978, 79 str. 117. Letni pregled obrti, 36 str. 118. Kazensko sodna statistika 1977, 90 str. 119. Desezonirane časovne vrste SR Slovenije, 181 str. 120. Kultumoumetniška in znanstvenoraziskovalna dejavnost 19761977, 91 str. 121. Družbeni proizvod in narodni dohodek v SR Sloveniji 1977, 68 str. 122. Naravno gibanje prebivalstva 1976, 90 str. 123. Popis zaposlenih 31. 12. 1976, osebni dohodki delavcev v združenem delu po področjih dejavnosti v SRS, 70 str. 124. Družbena prehrana 1978, 40 str. 125. Popis zaposlenih 31. 12. 1976, osebni dohodki delavcev v združenem delu po občinah v SR Sloveniji, 42 str. 126. Letni pregled gostinstva 1974, 55 str. 127. Letni pregled gostinstva 1975, 54 str. 128. Rezultati popisa namestitvenih zmogljivosti v SR Sloveniji 31 . avgusta 1 977, 50 str. 129. Letni pregled turizma 19731976, 325 str. 1 30. Seznam šol s splošnimi podatki ob začetku šol 131. Popis zaposlenih delavcev v 31. 12. 1976. Zaposleni delavci v združenem delu v SR Sloveniji po skupinah poklicev in področjih dejavnosti, 80 str. 132. Prihodki in odhodki organizacij združenega dela negospodarskih dejavnosti, 51 str. 133. Letni pregled gradbeništva 1975, 74 str. 134. Letni pregled gradbeništva 1976, 79 str. 135. Telesna vzgoja in športna rekreacija 1977, 48 str. 136. Kulturno umetniška in prosvetna dejavnost 1977/78, 32 str. 137. Popis zaposlenih delavcev 3. 12. 1976. Osebni dohodki delavcev v združenem delu po skupinah poklicev in področjih dejavnosti v SR Sloveniji, 67 str. 138. Letni pregled gozdarstva 1978, 38 str. 139. Letni pregled gostinstva 1977, 62 str. 140. Osebni dohodki po poklicih v letu 1977, 77 str. 141 . Anketa o zasebnih kmečkih gospodinjstvih 1977, 32 str. 142. Komunalne dejavnosti 1974, 32 str. 143. Letni pregled cen 1978, 62 str. 144. Osebni dohodki delavcev v združenem delu 1978, 69 str. 145. Letni pregled gradbeništva 1977, 102 str. 146. Letni pregled komunalne dejavnosti 1975, 27 str. 147. Investicije 1977 (Združeno in samostojno osebno delo) 72 str. 148. Izkoriščenost zmogljivosti v industriji 1 976, 42 str. 149. Letni pregled komunalne dejavnosti 1976, 29 str. 150. Letni pregled industrije 1978, 163 str. 151. Zmogljivosti in uporaba opreme za avtomatsko obdelavo podatkov v letu 1 976, 42 str. 152. Osnovne in srednje šole konec šolskega leta 1977/78 in ob začetku šolskega leta 1978/79, 78 str. 153. Letni pregled kmetijstva 1978, 78 str. 1 54. Anketa o številu živine 15. 1. 1 976, 43 str. 155. Študenti 1978/79 in diplomanti 1978, 102 str. 156. Osnovne šole po krajevnih skupnostih ob začetku šolskega leta 1978/79, 141 str. 157. Delavci v združenem delu in samostojnem osebnem delu, pripravniki ter fluktuacija delavcev 19761978, 32 str. 1 58. Letni pregled trgovine 1978, 84 str. 1 59. Letni pregled odkupa 1978, 82 str. 160. Organizacije in skupnosti v gospodarstvu in negospodarstvu SR Slovenije, stanje 30. 6. 1979 879 str. 161. Vzgojnovarstvene organizacije 1978/79 in socialni zavodi 1978 s seznamom poročevalskih enot, 102 str. 162. Družbena prehrana v 1979, 38 str. 163. Letni pregled prometa in zvez v 1978, 76 str. 164. Sestava organov in dejavnost skupščin občin 1979, 36 str. 165. Kazensko sodna statistika 1978, 96 str. 166. Samoupravne interesne skupnosti 1978, 48 str. 167. Družbeni proizvod in narodni dohodek v SR Sloveniji 1978, 89 str. 168. Letni pregled komunalne dejavnosti 1977, 36 str. 169. Sestava krajevnih skupnosti 1978, 52 str. 170. Raziskovalne organizacije 1978, 50 str. 171. Letni pregled gradbeništva 1978, 104 str. 172. Prihodki in odhodki OZD negospodarskih dejavnosti 1978, 36 str. 173. Prodaja po republikah in poraba reprodukcijskega materiala v SR Sloveniji 1976, 48 str. 174. Letni pregled gostinstva 173, 42 str. 175. Naravno gibanje prebivalstva SR Slovenije 1977, 110 str. 176. Anketa o zasebnih kmečkih gospodinjstvih 1978, 38 str. 177. Popis zaposlenih delavcev 31. 12. 1976 (Zaposleni delavci, v združenem delu po panogah dejavnosti v SR Sloveniji), 151 str. 178. Letni pregled turizma 1977, 114 str. 179. Osebni dohodki za določene poklice 1978, 59 str. 180. Kulturnoumetniška in prosvetna dejavnost 1978/79, 39 str. 181. Letni pregled gostinstva 1978, 58 str. 182. Letni pregled turizma 1978, 118 str. 183. Letni pregled komunalne dejavnosti 1978, 35 str. 184. Letni pregled obrti 1977, 43 str. 185. Anketa o številu živine 15. 1. 1977, 65 str. 186. Letni pregled obrti 1978, 37 str. 1 87. Anketa o številu živine 1 5. 1 . 1 978, 67 str. 188. Seznam šol s splošnimi podatki ob začetku šolskega leta 1979/80, 124 str. 189. Delavci v združenem delu in samostojnem osebnem delu, pripravniki ter fluktuacija delavcev 1979, 45 str. 190. Telesna vzgoja, šport in športna rekreacija v letu 1978, 52 str. 191. Letni pregled zunanje trgovine 1 976, 325+58 str. 192. Popis zaposlenih delavcev 31. 12. 1976, delavci in osebni dohodki v združenem delu po medobčinskih skupnostih (regijah) v SR Sloveniji, 84 str. 193. Investicije 1978, 94 str. 1 94. Osebni dohodki delavcev v združenem delu 1 979, 73 str. 195. Selitveno gibanje prebivalstva SR Slovenije 1977, 195 str. 196. Letni pregled gozdarstva 1979, 38 str. 197. Kultura, umetnost, informacije 1978, 61+32 str. 198. Letni pregled cen 1979, 59 str. 199. Letni pregled industrije 1979, 165 str. 200. industrijske organizacije in industrijski proizvodi 1977, 184+6 str. 201 . Industrijske organizacije po občinah 1977, 64+6 str. STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE 0F THE REPUBLIC 0F SLOVENIA Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 131 202. Industrijske organizacije in industrijski proizvodi 1978, 219+8 str. 203. Industrijske organizacije po občinah 1978, 71+8 str. 204. Osnovne in srednje šole konec šolskega leta 1978/79 in ob začetku šolskega leta 1979/80, 75 str. 205. Osnovne šole po krajevnih skupnostih ob začetku šolskega leta 1979/80, 44+11 str. 206. Letni pregled obrti 1979, 34+17 str. 207. Letni pregled kmetijstva 1979, 43+44 str. 208. Kazensko sodna statistika 1 979, 79+22 str. 209. Letni pregled zunanje trgovine 1977, 348+54 str. 210. Študenti 1979/80 in diplomanti 1979, 105+17 str. 211. Popis zaposlenih delavcev 31. 12. 1976. Osebni dohodki delavcev v združenem delu v SR Sloveniji po panogah dejavnosti, 104 str. 212. Letni pregled odkupa 1979, 69+13 str. 213. Raziskovalne organizacije 1979, 41+10 str. 214. Prostovoljne dejavnosti učencev osnovnih in srednjih šol v šolskem letu 1978/79, 48+5 str. 215. Družbeni proizvod in narodni dohodek v SR Sloveniji 1979, 79+3 str. 216. Vzgojnovarstvene organizacije v šolskem letu 1979/80 s seznamom poročevalskih enot, 65+14 str. 217. Letni pregled trgovine 1979, 65+28 str. 218. Samoupravne interesne skupnosti 1979, 52+4 str. 219. Letni pregled gostinstva 1979, 56+7 str. 220. Letni pregled gradbeništva 1979, 100+33 str. 221. Naravno gibanje prebivalstva SR Slovenije 1978, 95+6 str. 222. Letni pregled turizma 1979, 113+12 str. 223. Letni pregled zunanje trgovine 1979, 321+34 str. 224. Delavci v združenem delu in samostojnem osebnem delu, pripravniki ter fluktuacija delavcev 1980, 31+2 str. 225. Družbena prehrana 1980, 35 str. 226. Osebni dohodki za določene poklice 1979, 47+2 str. 227. Seznam šol s splošnimi podatki ob začetku šolskega leta 1980/81, 112 str. 228. Popis prebivalstva, gospodinjstev in stanovanj v SR Sloveniji 31. 3. 1981, 186 str. 229. Popis prebivalstva, gospodinjstev in stanovanj v SR Sloveniji 31. 3. 1981, 51 str. 230. Letni pregled industrije 1980, 155+2 str. 231. Osebni dohodki delavcev v združenem delu 1980, 72 str. 232. Letni pregled zunanje trgovine 1978, 263 str. 233. Osnovne šole po krajevnih skupnostih ob začetku šol. leta 1980/81, 57 str. 234. Letni pregled cen 1980, 61 str. 235. Letni pregled gozdarstva 1980, 36 str. 236. Osnovne in srednje šole konec šol. leta 1979/80 in ob začetku šol. 1. 1 980/81 , 75 str. 237. Letni pregled kmetijstva 1980, 41 str. 238. Kultumoumetniška in prosvetna dejavnost 1979/80, 40 str. 239. Študenti 1980/81 in diplomanti 1980, 128 str. 240. Prihodki in odhodki organizacij združenega dela neproizvodnih dejavnosti 1 979, 36 str. 241. Anketa o zasebnih kmečkih gospodinjstvih 1979, 31 str. 242. Letni pregled turizma 1980, 116 str. 243. Letni pregled odkupa 1980, 70 str. 244. Zmogljivosti in uporaba opreme za avtomatsko obdelavo podatkov 1978, 42 str. 245. Seznam teritorialnih enot v SR Sloveniji s šiframi (občine, naselja, ulice, krajevne skupnosti, krajevni uradi, pošte), 598 str. 246. Prodaja po republikah in poraba reprodukcijskega materiala v SR Sloveniji, 1978, 40 str. 247. Industrijske organizacije po občinah 1979, 94 str. 248. Izkoriščenost zmogljivosti v industriji 1978, 55 str. 249. Delavci v združenem delu 1978, 82 str. 250. Letni pregled gostinstva 1980, 67 str. 251. Letni pregled komunalne dejavnosti 1979, 37 str. 252. Letni pregled zunanje trgovine 1980, str. 338 253. Industrijske organizacije in industrijski proizvodi 1979, 249 str. 254. Družbena prehrana 1981, 38 str. 255. Naravno gibanje prebivalstva SR Slovenije 1979, 102 str. 256. Letni pregled obrti 1980, 51 str. 257. Letni pregled trgovine 1980, 74 str. 258. Vzgojnovarstvene organizacije v šolskem letu 1980/81, socialni zavodi 1980 in seznam poročevalskih enot, 68 str. 259. Letni pregled investicij 1979, 38 str. 260. Sestava krajevnih skupnosti 1980, 33 str. 261. Prihodki in odhodki organizacij združenega dela neproizvodnih dejavnosti 1980, 32 str. 262. Kazenska sodna statistika 1980, 86 str. 263. Osebni dohodki za določene poklice 1980, 42 str. 264. Popis prebivalstva, gospodinjstev in stanovanj v SR Sloveniji 31. 3. 1981, 43 str. 265. Raziskovalne organizacije 1980, 62 str. 266. Družbeni proizvod in narodni dohodek v SR Sloveniji 1980, 68 str. 267. Samoupravne interesne skupnosti 1980, 46 str. 268. Kultura, umetnost, informacije 1979, 44 str. 269. Industrijske organizacije po občinah 1980, 105 str. 270. Industrijske organizacije in proizvodi 1980, 245 str. 271. Seznam šol s splošnimi podatki ob začetku šolskega leta 1981/82, 115 str. 272. Letni pregled gradbeništva 1980, 109 str. 273. Popis zaposlenih delavcev 31. 12. 1976: zaposleni delavci v združenem delu po šolski izobrazbi v SR Sloveniji, 70 str. 274. Kultura, umetnost, informacije 1980, 47 str. 275. Popis prebivalstva, gospodinjstev in stanovanj v SR Sloveniji 31. 3. 1981 (prebivalstvo po starosti, rezultati po občinah), 294 str. 276. Letni pregled industrije 1981, 180 str. 277. Letni pregled investicij 1980, 44 str. 278. Delavci v ZD in samostojnem osebnem delu, pripravniki ter fluktuacija delavcev 1981, 49 str. 279. Letni pregled gozdarstva 1981, 36 str. 280. Anketa o zasebnih kmečkih gospodinjstvih 1980, 34 str. 281. Osebni dohodki delavcev v združenem delu 1981, 59 str. 282. Popis prebivalstva, gospodinjstev in stanovanj v SR Sloveniji 31. 3. 1981 (končni rezultati po občinah), 159 str. 283. Kultumoumetniška in prosvetna dejavnost 1980/81 62 str. 284. Letni pregled kmetijstva 1 981 , 39 str. 285. Študenti 1981/82 in diplomanti 1981, 1 12 str. 286. Osnovne in srednje šole konec šolskega leta 1980/81 in ob začetku šolskega leta 1981/82, 78 str. 287. Letni pregled cen 1981, 74 str. 288. Osnovne šole po krajevnih skupnostih ob začetku šolskega leta 1981/82, 68 str. 289. Letni pregled odkupa 1981, 77 str. 290. Naravno gibanje prebivalstva SR Slovenije 1980, 99 str. 291. Vzgojnovarstvene organizacije v šolskem letu 1981/82 s seznamom poročevalskih enot, 59 str. 292. Kazensko sodna statistika 1981, 60 str. 293. Letni pregled trgovine 1981, 74 str. 294. Raziskovalne organizacije 1981, 47 str. 295. Letni pregled obrti 1 981 , 34 str. 296. Samoupravne interesne skupnosti 1981 (Dejavnost organov), 52 str. 297. Letni pregled komunalne dejavnosti 1981, 63 str. 298. Letni pregled turizma 1981, 127 str. STATISTIČNI URAD REPUBLIKE SLOVENIJE STATISTICAL OFFICE 0F THE REPUBUC 0F SLOVENIA 132 Rezultati raziskovanj št. 758/2001 Results of Surveys No 758/2001 299. Prodajna zmogljivost omrežja trgovine na drobno 1980, 95 str. 300. Industrijske organizacije po občinah 1981 , 89 str. 301 . Letni pregled gradbeništva, 111 str. 302. Industrijske organizacije in industrijski proizvodi 1981, 214 str. 303. Letni pregled prometa in zvez 1979, 73 str. 304. Popis prebivalstva, gospodinjstev in stanovanj v SR Sloveniji 31. 3. 1981, prebivalstvo po materialnem jeziku, pismenosti in obiskovanju šole, (rezultati po občinah), 172 str. 305. Popis prebivalstva, gospodinjstev in stanovanj v SR Sloveniji 31. 3. 1981, skupno in kmečko prebivalstvo po občinah, 242 str. 306. Popis prebivalstva, gospodinjstev in stanovanj v SR Sloveniji 31. 3. 1981, preselitve, (rezultati po občinah), 128 str. 307. Popis prebivalstva, gospodinjstev in stanovanj v SR Sloveniji, 31. 3. 1981: Prebivalstvo na začasnem delu v tujini (rezultati po občinah 1 58 str. 308. Prihodki in odhodki organizacij združenega dela neproizvodnih dejavnosti 1981, 37 str. 309. Letni pregled gostinstva 1981, 56 str. 310. Seznam šol s splošnimi podatki ob začetku šolskega leta 1982/83, 107 str. 31 1 . Osebni dohodki za določene poklice 1 981 , 41 str. 312. Kultura, umetnost, informacije, 1981. , 51 str. 313. Letni pregled industrije 1982. , 178 str. 314. Popis prebivalstva, gospodinjstev in stanovanj v SR Sloveniji 31. 3. 1981; gospodinjstva, ki imajo kmečko gospodarstvo (rezultati po občinah). , 258 str. 315. Družbeni proizvod in narodni dohodek 1981. , 67 str. 316. Letni pregled gozdarstva 1981. , 35 str. 317. Osnovne in srednje šole konec šolskega leta 1981/82 in ob začetku šolskega leta 1982/83. , 79 str. 318. Volitve 1982. , 62 str. 319. Delavci v ZD in samostojnem osebnem delu 1982. , 48 str. 320. Kulturnoumetniška in prosvetna dejavnost 1981/82. , 60 str. 321 . Družbena prehrana 1982. , 46 str. 322. Študenti 1982/83, diplomanti 1982. , 109 str. 323. Popis prebivalstva, gospodinjstev in stanovanj, v SR Sloveniji 31. 3. 1981 Stanovanja (rezultati po občinah). , 145 str. 324. Letni pregled investicij 1981. , 38 str. 325. Osebni dohodki delavcev v ZD 1982. , 82 str. 326. Letni pregled cen 1982. , 62 str. 327. Letni pregled kmetijstva 1982, 42 str. 328. Letni pregled zunanje trgovine 1982. , 344 str. 329. Vzgojnovarstvene organizacije v šolskem letu 1982/83 in socialni zavodi 1982 s seznamom poročevalskih enot. , 74 str. 330. Raziskovalne organizacije 1982. , 48 str. 331. Kazensko sodna statistika 1982. , 77 str. 332. Letni pregled odkupa 1982. , 60 str. 333. Letni pregled zunanje trgovine 1982. , 342 str. 334. Družbena prehrana 1983. , 40 str. 335. Delavci v združenem delu 1982. , 96 str. 336. Popis prebivalstva, gospodinjstev in stanovanj v SR Sloveniji, 31 .3. 1981 Način ogrevanja v kurilni sezoni 19801981 (Rezultati po občinah). , 146 str. 337. Naravno gibanje prebivalstva SR Slovenije 1981. , 99 str. 338. Zmogljivost in uporaba opreme za avtomatsko obdelavo podatkov 1981. , 43 str. 339. Letni pregled gostinstva 1982. , 45 str. 340. Sestava krajevnih skupnosti 1982. , 31 str. 341. Prihodki in odhodki organizacij združenega dela negospodarskih dejavnosti 1982. , 25 str. 342. Letni pregled trgovine 1982. , 70 str. 343. Seznam šol s splošnimi podatki ob začetku šolskega leta 1983/84. , 95 str. 344. Sestava organov samoupravnih interesnih skupnosti 1982, 48 str. 345. Družbeni proizvod in narodni dohodek v SR Sloveniji 1982, 69 str. 346. Popis prebivalstva, gospodinjstev in stanovanj v SR Sloveniji, 31. 3. 1981. Zaposleni po področjih dejavnosti in po naseljih 124 str. 347. Osnovne in srednje šole konec šolskega leta 1982/83 in ob začetku šolskega leta 1 983/84 93 str. 348. Prodajne zmogljivosti v trgovini na drobno 1982, 1 1 str. 349. Delavci v združenem delu in samostojnem osebnem delu, pripravniki ter fluktuacija delavcev 1983, 44 str. 350. Telesna vzgoja, šport in športna rekreacija 1979, 41 str. 351. Telesna vzgoja, šport in športna rekreacija 1980, 47 str. 352. Letni pregled industrije 1983, 179 str. 353. Kultura, umetnost in informacije 1982/83, 90 str. 354. Letni pregled investicij 1 982, 40 str. 355. Letni pregled cen 1 983, 56 str. 356. Letni pregled gozdarstva 1983, 40 str. 357. Letni pregled gradbeništva 1982, 100 str. 358. Študenti 1983/84, Diplomanti 1983, 104 str. 359. Letni pregled prometa in zvez 1980, 80 str. 360. Letni pregled kmetijstva 1983, 43 str. 361. Letni pregled zunanje trgovine 1983, 358 str. 362.