Active Citizenship by Knowledge Management & Innovation Proceedings of the Management, Knowledge and Learning International Conference 2013
19-21 June 2013	a
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^^ MakeLearn 2013: Active Citizenship by Knowledge Management & Innovation
Proceedings of the Management, Knowledge and Learning International Conference 2013; 19-21 June 2013, Zadar, Croatia Organized by
International School for Social and Business Studies, Slovenia University of Zadar, Croatia
^^ Co-Organizers
Kasetsart University, Thailand Maria Curie-Sktodowska University, Poland Al Akhawayn University, Morocco
Edited by
Valerij Dermol, Nada Trunk Širca, and Goran Dakovič
Published by
ToKnowPress Bangkok • Celje • Lublin (Q June 2013 • 250 copies ISSN 2232-3309
ToKnowPress is a Joint Imprint of
Kasetsart University, 50 NgamWongWan Rd. Ladyao Chatuchak Bangkok 10900, Thailand
International School for Social and Business Studies
Mariborska cesta 7,3000 Celje, Slovenia
Maria Curie-Sktodowska University
Pl. Marii Curie-Sktodowskiej 5, 20-031 Lublin, Poland
© 2013 International School for Social and Business Studies
The author is responsible for the linguistic correctness of his or her paper.
ToKnowPress
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MANAGEMENT, Knowledge and Learning International Conference (2013; Zadar) Active citizenship by knowledge management & innovation [Elektronski vir]: proceedings of the Management, Knowledge and Learning International Conference 2013, 19-21 June 2013, Zadar, Croatia / [organized by International School for Social and Business Studies, Slovenija; edited by Valerij Dermol... et al.]. -Bangkok; Celje; Lublin: ToKnowPress, 2013
Dostopno tudi na:
http://www.toknowpress.net/ISBN/978-961-6914-02-4/MakeLearn2013.pdf
ISBN 978-961-6914-01-7 ISBN 978-961-6914-02-4 (pdf)
1. Gl. stv. nasl. 2. Dodat. nasl. 3. Dermol, Valerij 4. Mednarodna fakulteta za družbene in poslovne študije (Celje) 267432704
Table of Contents
Welcome Address 4	^^
Conference Boards 5	^^
Conference Aims 7	^
Keynote Speakers 8	■
Academic Leadership Forum 10	(Q
Editors' Panel with Exhibition of Journals 11	O
Business Excellence Forum 13
Academic Networking 14	^^
Conference Programme 15	^^
Sessions 17
Post-Conference Programme 52 Calls for Papers 53 Index 61
Organizers and Sponsors 66
Mednarodna fakulteta za družbene in poslovne študije International School for Social and Business Studies Celje • Slovenija
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fO Welcome Address
^^ It is a great honour and pleasure to welcome you to the Management, Knowledge ^^ and Learning - MakeLearn international conference 2013. The conference is a great opportunity to make your contribution to and share the most recent developments ^Z in the field of knowledge management with experts from all over the world. The title of the MakeLearn international conference 2013 is Active Citizenship by Knowledge CO Management&Innovation.
O International School for Social and Business Studies (ISSBS) is organising MakeLearn 2013 together with University of Zadar, Croatia and in cooperation with co-organizers, i.e., Kasetsart University, Thailand, Maria Curie-Sktodowska University, Poland, and Al Akhawayn University in Ifrane, Morocco. The conference deals with the man-(Q agement of knowledge and learning, particularly with issues brought forward by ac-
Stive citizenship. We believe that knowledge drives innovation in all spheres of the society, hence the focus of the conference on active citizenship by knowledge management & innovation.
In recentyears, knowledge management has been given a lot of attention in businesses and other organisations as well as in rapidly increasing numbers of scientific and expert publications. The ISSBS encourages the discussion and exchange of knowledge also through the International Journal of Management, Knowledge and Learning, as well as through the Academic International Publisher ToKnowPress. We are proud to present 160 papers from 36 countries and would especially like to welcome our keynote speakers: prof. dr. Frederick Kohun (University Professor of Computer & Information Systems, Robert Morris University, USA) and prof. dr. Branko Katalinic (University Professor at Vienna University of Technology, Austria). We would also like to thank everyone who helped us to organise MakeLearn 2013, and wish you all a successful conference and a pleasant stay in Zadar.
Dr. Srečko Natek, Dean of the ISSBS, Slovenia
Dr. Ante Uglešic, Rector of the University of Zadar, Croatia
with co-organisers Kasetsart University,Thailand Maria Curie-Sktodowska University, Poland Al Akhawayn University, Morocco

Conference Boards
Conference Board
Dr. Srečko Natek, Dean, International School for Social and Business Studies,
Slovenia, General Chair Dr. Nada Trunk Širca, International School for Social and Business Studies,
Slovenia, Conference Chair Dr. Binshan Lin, BellSouth Corporation Professor in Business Administration at College of Business Administration, Louisiana State University, USA, Conference Director Dr. Leonardo Marušič,Vice Rector for Mobility and Projects, University of Zadar,
Croatia, organiser Dr. Bordin Rassameethes, Dean, Faculty of Business Administration,
Kasetsart University, Thailand, co-organiser Dr. Zbigniew Pastuszak, Director of the Institute of Management,
Faculty of Economics, Maria Curie-Sktodowska University, Poland, co-organiser Dr. Mohamed Dahbi, Dean, Al Akhawayn University in Ifrane, Morocco, co-organiser
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Programme Board
Dr. ValerijDermol, International School for Social and Business Studies, Slovenia, Programme Chair
Dr. Pornthep Anussornnitisarn, Deputy Director, International Graduate Program
in Industrial Engineering, Faculty of Engineering, Kasetsart University, Thailand Dr. Teresa Barros, Escola Superior de Tecnologia e Gestao de Felgueiras,
Politecnico do Porto, Portugal Dr. LorelleJ. Burton, Associate Dean, Faculty of Sciences, The University of
Southern Queensland, Australia Dr. Zaid Bouziane, Assistant Professor of Communication Studies and Undergraduate Programmes Coordinator, School of Humanities and Social Sciences, Al Akhawayn University in Ifrane, Morocco Dr. Anca Draghici, University of Timisoara, Romania
Dr. Matgorzata Kamieniecka, Vice Dean for Students, Faculty of Economics,
Maria Curie-Sktodowska University, Poland Dr. Dušan Lesjak, International School for Social and Business Studies, Slovenia
and Faculty of Management, University of Primorska, Slovenia Dr. Agnieszka Leszczynska, Faculty of Economics, Maria Curie-Sktodowska University, Poland
Dr. Ru-Jen Lin, Vice President, Lunghwa University of Science and Technology, Taiwan
Dr. Miroslaw Loboda, the CEO of the UMCS Development Foundation, Maria Curie-
Sktodowska University, Poland Dr. Radostaw Macik, Faculty of Economics, Maria Curie-Sktodowska University, Poland
M Dr. Karim Moustaghfir, School of Humanities and Social Sciences, Al Akhawayn University in Ifrane, Morocco Dr. Haruthai Numprasertchai, Associate Dean of Academics, Faculty of Business (Q	Administration, Kasetsart University, Thailand
^^ Dr. Daniela Pasnicu, Spiru Haret University, Romania QQ Dr. Kongkiti Phusavat, Director, Center of Advanced Science in Industrial Technology, Kasetsart University, Thailand O Dr. Anna Rakowska, Head of the Enterprise Management Department,
Faculty of Economics, Maria Curie-Sktodowska University, Poland ^^ Dr. Cezar Scarlat, University Politehnica of Bucharest, Romania ^^ Dr. Agnieszka Sitko-Lutek, Vice Dean of the Faculty of Economics for Research and International Cooperation, Maria Curie-Sktodowska University, Poland ^^ Dr. Elzbieta Skrzypek, Head of the Quality and Knowledge Management
Department, Faculty of Economics, Maria Curie-Sktodowska University, Poland Dr. Urszula Skurzynska-Sikora, Faculty of Economics, Maria Curie-Sktodowska ^^	University, Poland
Dr. Seweryn Spalek, Faculty of Organization and Management, Silesian University
of Technology, Poland Dr. Charles Thomas Tackney, Copenhagen Business School, Denmark Dr. Abdouli Touhami, Faculty of Arts and Humanities, University of Sousse, Tunisia Dr. Natascha Zeitel-Bank, Management Center Innsbruck, Die Unternehmerische Hochschule, Austria
Dr. BarttomiejZinczuk, Faculty of Economics, Maria Curie-Sktodowska University, Poland
Dr. Egon Žižmond, Faculty of Management Koper, University of Primorska, Slovenia Organising Board
Goran Bakovič, Head of Research Department, International School for Social
and Business Studies, Slovenia, Head of Organising Board Marko Smrkolj, International School for Social and Business Studies, Slovenia Gaja Gologranc, International School for Social and Business Studies, Slovenia Jody Tubi, International School for Social and Business Studies, Slovenia

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Conference Aims
Through International scientific conference MakeLearn 2013, the ISSBS encourages the sharing of most recent developments in the field of knowledge management	^^
between Slovene and foreign experts, as well as promotes itself and higher education in the Central and South-Eastern Europe. By including individuals from major regional businesses, MakeLearn also encourages discussion and the exchange of knowledge between the academia and the economy. In particular, this year's conference focuses on the issues of knowledge, management and innovation intertwined Q} with active citizenship, which is reflected in the subtitle of the conference 'Active Citizenship by Knowledge Management & Innovation.'	Q) Active citizenship means that members of organisations or nation-states have certain roles and responsibilities to the society and the environment. For example, they should try to help others, particularly by offering them high-level professional expertise in different areas such as management, business, education and technology. All ^^ people should be enabled to gain new and valuable experiences, meet new people, learn new skills, be innovative, and be better connected to local, national or global communities. This may strengthen social democracy, encourage people's sense of responsibility, solidarity and belongingness, enhance inclusion in a society and improve mutual knowledge and understanding of cultural diversity which are important foundations of modern societies.
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Dr. Frederick Kohun
University Professor of Computer & Information Systems, Robert Morris University, USA
Thursday, 20 June 2013 • 9.30-10.10
Culture takes many forms including national, ethnic, professional, organizational, religious, etc. In the context of a political/economic system, it can be argued that dom-£ inant cultural identity can shift to the political/economic context. However, crises, ^y such as an economic recession, can shift cultural context back to baseline identity. ^^ This talk discusses the context of and/for cultural consideration beyond language in ^^ both policy and political decision making. Second, and third order consequences of decisions can and do affect further economic and crisis decision making particularly with respect to higher education and healthcare.
Frederick G. Kohun, Ph.D., University Professor of Computer and Information Systems at Robert Morris University in Pittsburgh, Pennsylvania has more than 37 years of experience as a professor and academic administrator (department head, associate dean, dean, and associate provost), and was the founding director of the doctoral program in Information Systems and Communication. He holds a bachelor degree in economics from Georgetown University, graduate degrees in economics and information science, from the University of Pittsburgh, and a Ph.D. in applied history in technology from Carnegie Mellon University. At Robert Morris University he led the design and implementation of eight technology based academic programs at the undergraduate and graduate level (including a doctoral program) as well as the attainment of ABET-CAC accreditation. He is known both nationally and internationally from his numerous publications and presentations in economics, health informatics, decision support, technological impact, and culture. Currently, he is active internationally as an accreditation evaluator and team leader having participated in more than 22 accreditation visits. In 2007 he was named the International Computer Educator of the Year by the International Association of Computer Information Systems. In 2012 he received the honor of an endowed doctoral scholarship fund named after him.
Education for Knowledge Based Society:	^
Challenges, Chances and Risks	J^
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Dr. Branko Katalinic
University Professor at Vienna University of Technology, Austria
Friday, 21 June 2013 • 11.00-11.40
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Our civilization is a technology and science based civilization. Both, technology and science are developing very quickly with the tendency to increase dynamic of changes The organization of the society is continuous modifying and adjusting to the state which gives maximum benefits from the possibilities of present used technology and science. At moment our civilization makes transformation to the knowledge	QJ
based society. Knowledge becomes key resource and power of further development ^^ of our civilization and society. Creativity is main strategy to generate continuous changes and improvements newly following the idea of sustainability. Education has the task to prepare new generations of high level educated people with abilities to run and improve this development. The worldwide educational system is very traditional, not up to date, and can fulfill neither in quality nor in quantity the requirements and needs of the time coming. This system loose more and more connection to the reality and must be evolutionary modified and adapt to the new situation and trends. In the lecture will be presented: the results of the analysis of present state, key problems, and proposed strategies and scenarios for future development. Branko Katalinic, born 1952 in Starigrad Paklenica, Croatia, is professor in robotics, flexible and intelligent automation, at Vienna University of Technology and University of Zadar, and visiting professor at eighth universities in Europe and Asia. He made the studies in robotics and automation at the FSB - University of Zagreb and Royal Institute of technology in Stockholm. Present interests: Intelligent manufacturing systems, Self organizing production systems, Robotics, Mechatronics, Megatrends in Science and Technology, International scientific and academic cooperation, and Scientific Publishing. He is founder and president of DAAAM International network www.daaam.info for academic and scientific cooperation. He is founder and editor of three international journals. He designed and realized more flexible manufacturing systems, flexible assembly systems and industrial robots. Since lastyear he is Vice President of International Academy of Engineering and President of Central European Branch of IAE. He is honored with more than twenty international recognitions including five doctor honoris causa and more professor honoris causa. As coordinator or partner he is involved in many international and European projects. Since six years he is executive adviser and project director of one worldwide leading concern in automation, and responsible for the cooperation with universities, academy of science and all other institutions where knowledge generated, systemized and transferred to group or new generation.
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^^ Forum Chair: Dr. Srečko Natek
^^ International School for Social and Business Studies, Slovenia Thursday, 20 June 2013 • 13:30-14:30
The Academic Leadership Forum aims to bring distinguished Rectors, Presidents, and Deans around the world to share their ideas about educating for active citizenship. The topics of forum include civic mission, development of individual capacity ^^ for civic engagement, service learning, life-time learning, and global partnership.
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Dr. Oscar F. Bustinza, Vice Dean for International Relations,
Faculty of Human Resource Management, University of Granada, Spain ^^ Dr. Tibor Csizmadia, Vice Dean, University of Pannonia, Hungary • ^ Dr. Gary J. DeLorenzo, Director, California University of Pennsylvania, USA
Dr. ValerijDermol, Vice Dean, International School for Social and Business Studies, Slovenia
W Dr. Bogdan Klepacki, Vice Rector, Warsaw University of Life Sciences - SGGW, Poland ^^ Dr. Frederick Kohun, University Professor, Robert Morris University, USA
Dr. Dušan Lesjak, International School for Social and Business Studies, Slovenia Dr. Leonardo Marušič, Vice rector for mobility and projects, University of Zadar, ^^	Croatia
Dr. MarekMitosz, Vice Dean, Lublin University of Technology, Poland Dr. Joanna Paliszkiewicz, Director, Warsaw University of Life Science, Poland Dr. Zbigniew Pastuszak, Dean, Maria Curie-Skolodowska University, Poland Dr. Kongkiti Phusavat, Director, Kasetsart University, Thailand Dr. Bordin Rassameethes, Dean, Kasetsart University, Thailand Dr. Steve Kuang-Hsun Shih, President, Koto University,Taiwan Mgr. VladislavValach, Head of the International Relations Office, Slovak University of Agriculture in Nitra, Slovakia
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Panel Chair: Dr. Binshan Lin
Editor-in-Chief, Industrial Management & Data Systems,	»
www.emeraldinsight.com/imds.htm
Editor, Expert Systems with Applications,
www.journals.elsevier.com/expert-systems-with-applications/ Louisiana State University in Shreveport, USA Friday, 21 June 2013 • 9:00-10:15
The Editors' Panel aims to bring top editors from leading international journals around C the world to share their ideas about selection consideration and criteria for a potential publication. This discussion is expected to benefit and strengthen possible publications among doctoral students as well as junior faculties. The editors' insights and viewpoints are important for a submission preparation.	^Q
Panel Members
Dr. Nikša Alfirevic
Editor, Management: Journal of Contemporary Management Issues, www.efst.hr/management/ University of Split, Faculty of Economics, Croatia Mr. Alen Ježovnik
Head, University of Primorska Press, www.hippocampus.si University of Primorska, Slovenia Dr. Gorazd Justinek
Editor-in-Cheif, International Journal of Diplomacy and Economy, www.inderscience.com/ijdipe
International School for Social and Business Studies Slovenia	^^
Dr. Mateusz Lewandowski
Managing Editor, Contemporary Management Quarterly, www.wzkwartalnik.uj.edu.pl Jagiellonian University, Poland Dr. Dušan Lesjak
Editor-in-Chief, International Journal of Management in Education, www.inderscience.com/ijmie
International School for Social and Business Studies, Slovenia University of Primorska, Slovenia
Dr. Joanna Paliszkiewicz
Deputy Editor-in-Chief, Management and Production Engineering Review, www.review.univtech.eu Warsaw University of Life Sciences, Poland
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Editor, International Journal of Services and Standards, www.inderscience.com/ijss Maria Curie-Skolodowska University, Poland
Dr. Kongkiti Phusavat
Editor-in-Chief, International Journal of Innovation and Learning, www.inderscience.com/ijil Kasetsart University,Thailand Dr. Steve Kuang-Hsun Shih
Editor-in-Chief, International Journal of Performance Measurement, ^^ performancesforum.org/index.html Chinese Culture University,Taiwan Dr. Nada Trunk Širca
J®^ Editor-in-Chief, International Journal of Management, Knowledge and Learning, www.ijmkl.si
•	^ International School for Scocial and Business Studies, Slovenia ^^ University of Primorska, Slovenia
^ Dr. Agnieszka Sitko-Lutek ^^ Editor-in-Chief, International Journal of Synergy and Research,
www.ijsr.umcs.lublin.pl ^^ Maria Curie-Skolodowska University, Poland
•	^ Dr. Suparerk Sooksmarn
^ Editor, International Journal of Business Development and Research http://www.sciencetarget.com/Journal/index.php/IJBRD Kasetsart University,Thailand Mgr. Vladislav Valach
Representative of Editor-in-Chief Dr. Peter Bielik Visegrad Journal on Bioeconomy and Sustainable Development http://www.vua.uniag.sk/journal/editors Slovak University of Agriculture in Nitra, Slovakia
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Maritime Highways:	g
Development in Spirit of Active Citizenship	^
Forum Chair: Dr. Valerij Dermol	Q
International School for Social and Business Studies, Slovenia	^^ Friday, 21 June 2013 • 11.45-12.45
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Business Excellence Forum is an opportunity to identify and discuss entrepreneurial and business challenges in a globalizing international environment. Entrepreneurs and businessmen from Europe and elsewhere will highlight practical experiences, good practices and opportunities which they have identified in their activities. The Forum is also an opportunity to reflect on the relevant business and academic responses to existing and future corporate and business challenges. Speakers who will, in accordance with business practice and their own experience, present their views on the topic of the forum 'Maritime Highways: Development in Spirit of Active Citizenship,' are:
Dr. Pornthep Anussornnitisarn, Faculty of Engineering, Kasetsart Univesity, Thailand Dr. Toni Bielič, Head of Maritime Department, University of Zadar, Croatia Dr. Jan Chadam, Gaz-System S.A., Poland
Dr. Petar Kragič, Member of the Board ofTankerska plovidba, d.d., Croatia
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with Boat Trip to Kornati Islands
Friday, 21 June 2013 • 13.00-21.30
MakeLearn 2013 international conference includes the special opportunity for academic networking with boat trip to one of the Croatian national parks, the Kornati islands. According to the legend, Kornati, a maze of sea passages and islets, were created from a number of rocks God had left over after creating the world. He tossed them into the sea, looked at them, and decided nothing else needed to be corrected. The Kornati archipelago consists of 140 uninhabited islands, islets and reefs comprising an area of only 70 km2. They are famous for the peculiar shapes of reefs and crags but particularly for their high cliffs.
Trip includes sailing next to the island Ugljan, through sea straits Mali Ždrelac and Mala Proversa towards Telaščica. Lunch will be served on the boat. After coming to the open sea, there will be an opportunity for the amazing view on Kornati archipelago. Sailing next to the island Tanjurič will offer the view of high cliffs. Trip then continues to the small fish town called Sali on the island Dugi, where there will be some time for relaxing. On the way back to Zadar we will pass the Lavdar canal while enjoying the sunset, traditional food and music from this region.
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Wednesday, 19 June 2013	^
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18.00-20.00 Guided tour around Zadar's historical centre
Meeting point 1 at 18:00: in front of Hotel Kolovare. Meeting point 2 at 18:30: University of Zadar (UZ) headquarters. 20.00-21.00 Registration ■ UZ lobby
20.30-22.00 Welcome addresses and welcome reception ■ UZ Citadela UZ Rector and ISSBS Dean with all co-organisers
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08.30-09.00 Registration ■ UZ lobby
09.00-09.30 Conference opening-UZ Aula Magna	™
Dr. Srečko Natek, Dean of International School
for Social and Business Studies, Slovenia Dr. Leonardo Marušič, Vice-Rector of the University of Zadar, Croatia ^^ Dr. ValerijDermol, International School for Social and Business
Studies, Slovenia, Programme Chair Dr. Binshan Lin, College of Business Administration,	J^
Louisiana State University, USA, Conference Director	^^
09.30-10.10 Keynote speaker: Dr. FrederickKohun ■ UZ Aula Magna 10.10-10.45 Photo session and coffee break ■ UZ, by the seaside 10.45-12.00 Concurrent sessions A1, B1, C1, C5, D2, F1, G3, H2, I3 12.00-13.30 Lunch ■ UZ passage
13.30-14.30 Academic Leadership Forum ■ UZ Aula Magna 14.30-15.00 Coffee break - in front of the UZ bookshop 15.00-16.15 Concurrent sessions A2, B2, C2, C6, D3, F2, G4, H3, I4 16.15-16.30 Break
16.30-17.45 Concurrent sessions A3, B3, C3, C7, E1, G1, G5, I1, I5 17.45-19.00 Concurrent sessions A4, B4, C4, D1, E2, G2, H1, I2 20.30-22.30 Dinner and social event with best paper announcement ■ Hotel Kolovare
Friday, 21 June 2013
08.30-09.00 Personalized Teaching and Learning - Supported by Pearson:
Ms. Erzsebet Csibi (presentation) 09.00-13.00 Exhibition of Journals ■ UZ lobby in front of Aula Magna 09.00-10.15 Editors' Panel ■ UZ Aula Magna
10.15-11.00 Coffee break with networking for publishing opportunities ■ UZ, by the seaside
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11.00-11.40 Keynote speaker: Dr. Branko Katalinič ■ UZ Aula Magna 11.40-11.45 Short break
11.45-12.45 Business Excellence Forum ■ UZAula Magna 13.00-21.30 Academic networking with boat trip to Kornati islands (lunch and snack/dinner on the boat) Conference closing
Saturday, 22 June 2013
09.00-10.00 Programme Board meeting (working breakfast for invited guests only) ■ Hotel Kolovare
Sessions Timetable - Thursday, 20 June 2013
Time/Room	A	B	C	D	E	F	G	H	1
10.45-12.00	A1	B1	C1	C5	D2	F1	G3	H2	I3
15.00-16.15	A2	B2	C2	C6	D3	F2	G4	H3	I4
16.30-17.45	A3	B3	C3	C7	E1	G1	G5	I1	I5
17.45-19.00	A4	B4	C4	D1	E2	G2	HI	12	
The distribution of papers by session is of informative nature and is subject to change. The final information will be available on-site.
Sessions
•	Knowledge Based Society and Knowledge Management (A1, A2, A3, A4)
•	Strategic Management, Business and Competitiveness (B1, B2, B3, B4)
•	Education, Learning Society and Organizational Learning (C1, C2, C3, C4, C5, C6, C7)
•	Human Resources Management (D1, D2, D3)
•	Economics, Finance and Accounting (E1, E2)
•	E-Commerce Management and Marketing (F1, F2)
•	Innovations in Public Sector and Business (G1, G2, G3, G4, G5)
•	Information Systems Managementand Decision Support Systems (H1, H2, H3)
•	Knowledge Management Practices (I1, I2, I3, I4, I5)
Post-Conference Programme
•	Doctoral Students'Workshop 2013 - Academic Writing for Publishing Scientific Papers in International Journals, 21-22 June (Zadar, Croatia)
•	Summer School 2013 - Innovation in Business: Environmental Challenges, 24 June-5 July (Celje, Slovenia)
A1 Knowledge Based Society
and Knowledge Management 1	^jj
Thursday, 20 June 2013 • 10.45-12.00 • Room A Session Chair: Narasimha Rao Vajjhala
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Keywords: transition economies, SMEs, knowledge sharing, barriers, Albania,	^^
innovation Full Text
Barriers to Knowledge Sharing in Medium-Sized Enterprises in Transition Economies
Narasimha Rao Vajjhala, University of New York Tirana, Albania Mohamed Hussein Hassan, Mogadishu University, Somalia
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Knowledge Management of Knowledge Intensive Business Processes with PKA Method
Matjaz Roblek, University of Maribor, Faculty of Organizational Sciences, Slovenia
Tomaz Kern, University of Maribor, Faculty of Organizational Sciences, Slovenia	QJ
Maja Zajec, University of Maribor, Faculty of Organizational Sciences, Slovenia
Keywords: knowledge management, process management, PKA method,
NPDprocess
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Knowledge Exchange Coaching in the Network Company	^^
Daria Holodnik, Opole Polytechnic University, Poland Kazimierz Perechuda, Wroclaw University of Economics, Poland Keywords: knowledge based coaching, knowledge exchange system, knowledge diffusion Full Text
and Knowledge Management 2
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Keywords: knowledge transfer, nonprofit organizations, engagement, inclusion,
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Thursday, 20 June 2013 • 15.00-16.15 • Room A Session Chair: Katalin Dobrai
Knowledge Transfer for Engagement and Inclusion: Nonprofit Organizations Striving for Mission Fulfillment
Katalin Dobrai, Faculty of Business and Economics, University of Pecs, Hungary
learning
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Discovered Perspectives of Tacit Knowledge as Interpretive Frames
Robert Joseph Skovira, Robert Morris University, USA
Keywords: tacit knowledge, knowledge management, Polanyi, Nonaka, perspectives Full Text
Organizational Culture Conditions of Knowledge Management
Dorota Chmielewska-Muciek, Maria Curie-Sktodowska University in Lublin, Poland Agnieszka Sitko-Lutek, Maria Curie-Sktodowska University in Lublin, Poland Keywords: organizational culture, knowledge management, knowledge management culture
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Knowledge Assets, Supplier & Customer Coordination and Product Performance
Richard Yam, City University of Hong Kong, Hong Kong Keywords: knowledge assets, coordination, product performance Full Text
and Knowledge Management 3
Thursday, 20 June 2013 • 16.30-17.45 • Room A
Session Chair: Stella van Rijn	^^
A Critical Look at Citizen Participation Processes in Knowledge-Based Societies CO within the Framework of Representative (Parliamentary) Democracies
Stella van Rijn, Nyenrode Business University,The Netherlands ReneTissen, Nyenrode Business University,The Netherlands
Keywords: knowledge, active citizenship, citizen participation, knowledge	^^
democracy, collective wisdom
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Good Governance and Political Communication in the EU
Natascha Zeitel-Bank, Management Center Innsbruck, Austria Keywords: good governance, political communication, European citizen
What Traits Make Citizens Really Active?
Edit Komlosi, University of Pannonia, Hungary
Keywords: locals' trait emotional intelligence, local communities, traits determine active citizenship Full Text
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Thursday, 20 June 2013 • 17.45-19.00 • Room A Session Chair: Kongkiti Phusavat
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A Networked Government: Learning from Thai Health Promotion Foundation on Accident Prevention
Kongkiti Phusavat, Kasetsart University, Thailand Pornthep Anussornnitisarn, Kasetsart University,Thailand Sasivimol Meeampol, Kasetsart University, Thailand Suparerk Sooksmarn, Kasetsart University, Thailand Bordin Rassameethes, Kasetsart University,Thailand ^^ Thaneerat Siripachana, Kasetsart University,Thailand
Keywords: knowledge management, networked government, public participation ^^ Full Text
^^ Active Citizenship and Knowledge Management: A Practice-Based Perspective
^^ Michael Olsson, University of Technology, Australia ^ Helena Heizmann, University of Technology, Australia ^^ Hilary Yerbury, University of Technology, Australia
Keywords: knowledge management, active citizenship, knowledge sharing,

practice-based perspective, discourse analysis
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Citizenship Performance Behaviour of Young Czech Citizens: A Comparative Study
L. N. A. Chandana Jayawardena, University of Peradeniya, Sri Lanka Ales Gregar, Tomas Bata University in Zlin, Czech Republic Keywords: citizenship performance behavior, gender, academic settings Full Text
Creating Active Citizenship through a Project-Based Learning Management Class
Pichayalak Pichayakul, Chiang Mai University,Thailand Keywords: active citizenship, project-based learning, management Full Text
and Competitiveness 1	jj
Thursday, 20 June 2013 • 10.45-12.00 • Room B Session Chair: Matgorzata Kamieniecka
Environmental Accounting as an Expression of Implementation of Corporate	^^
Social Responsibility Concept	(Q
Matgorzata Kamieniecka, Maria Curie-Sktodowska University in Lublin, Poland
Agnieszka Nozka, Maria Curie-Sktodowska University in Lublin, Poland	^^
Keywords: green accounting, environmental reporting, accounting of social
responsibility, sustainability accounting	^^
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The Development of the Corporate Social Responsibility in Companies in the Czech Republic and Austria
Jiri Dedina, College of Polytechnics Jihlava, Czech Republic Kamila Dedinova, University of Economics Prague, Czech Republic Keywords: corporate social responsibility, environmental protection, volunteering, stakeholders, sustainable development	^rf
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Ecological Innovations in the Concept of Corporate Social Responsibility
Barbara Mroz-Gorgon, Wroctaw University of Economics, Poland Keywords: corporate social responsibility, innovations, environment Full Text
Sport Social Responsibility as a Driver for Organisational Change on Example of Polish Sport Organisations
Agnieszka Rak, Wroclaw University of Economics, Poland Keywords: community, management, SSR/CSR, sport, reputation Full Text
CSR in Poland as an Important Foundation
Katarzyna Hys, Opole University of Technology, Poland Liliana Hawrysz, Opole University of Technology, Poland
Keywords: idea of CSR, stages of development of the concept, CSR in Polish context Full Text
Internal CSR Models In Hungary
Reka Polak-Weldon, Agnes Balogh, Eszter Bogdany, and Tibor Csizmadia, University of Pannonia, Hungary
Keywords: employee-oriented CSR, internal CSR dimensions, organisational culture Full Text
E Thursday, 20 June 2013 • 15.00-16.15 • Room B Session Chair: Jan Chadam
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^^ Strategic Project Management as Component of Innovative Organization
Zbigniew Pastuszak, Maria Curie-Sklodowska University in Lublin, Poland Jan Chadam, CEO, Gaz System Ltd., Warsaw, Poland Kongkiti Phusavat, Kasetsart University, Bangkok, Thailand Malgorzata Polkowska, Spokesperson, Gaz System Ltd., Warsaw, Poland Keywords: project management, efficiency, innovation Full Text
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An Interdisciplinary Perspective on the Evolution of Strategic Performance Management Systems
Suwit Srimal, Prince of Songkla University, Thailand Jack Radford, Lincoln University, New Zealand Chris Wrigh, The University of Adelaide, Australia ^^ Keywords: performance management, performance measurement, intellectual ^^ capital, quality management, management control, convergent evolution Full Text
Application of Balanced Scorecard Method as a Tool for Strategic Management of Chosen Municipality
Petr Rehor, University of South Bohemia, Czech Republic Darja Holatova, University of South Bohemia, Czech Republic Keywords: balanced scorecard, management, municipality, strategic map, objectives, town Borovany Full Text
A Balance Sheet for Knowledge Evaluation and Reporting
Ju-Chuan Wu, National Penghu University of Science and Technology, Taiwan Chinho Lin, Institute of Information Management, National Cheng Kung University, Taiwan
Keywords: knowledge management, knowledge asset, intellectual capital, resource-based view, balance sheet-based model Full Text
Thursday, 20 June 2013 • 16.30-17.45 • Room B Session Chair: JernejAgrež
Process Management Conceptual Evolution Map
JernejAgrež, Faculty of Information Studies in Novo mesto, Slovenia Nadja Damij, Faculty of Information Studies in Novo mesto, Slovenia Keywords: process management, management, process evolution map, development time line, conceptual architecture Full Text
Analyzing the Success of Social Enterprises: Critical Success Factors Perspective
Martyna Wronka, University of Economics, Poland
Keywords: social enterprise, critical success factors, innovation, social mission, management
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'Humanizing' Takt Time and Productivity in the Labor-intensive Manufacturing Systems
Milan Fekete, Comenius University in Bratislava, Slovak Republic Jaroslav Hulvej, Comenius University in Bratislava, Slovak Republic Keywords: 'humanizing' productivity, labor-intensive manufacturing, concept of takt time, lean management Full Text
Theoretical Conceptions of Optimal Capital Structure
Aneta Michalak, Silesian University of Technology, Poland
Keywords: capital, capital structure, company value, education, management
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A Research Framework Revisited: The Cultural Affect on Managerial and Organizational Theory and Curriculum Post-2007 Global Economic Crisis
Frederick Kohun, Robert Morris University, USA Robert Joseph Skovira, Robert Morris University, USA Gary J. DeLorenzo, California University of Pennsylvania, USA Vladimir Burčik, Comenius University, Slovakia
Keywords: culturally determined decision making, knowledge management, management style Full Text
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^^ Innovation Management and Technological Capabilities as a Source of Competitive Advantage
Matej Lahovnik, University of Ljubljana, Slovenia Lidija Breznik, University of Ljubljana, Slovenia
Keywords: competitive advantage, innovation, resources, technological capability Full Text
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SOA Governance Model
Matjaz B. Juric, University of Ljubljana, Slovenia Eva Zupancic, University of Ljubljana, Slovenia Keywords: SOA, governance, services Full Text
The Change in Size of SMEs in Light of Succession
Eszter Bogdany, University of Pannonia, Hungary
Agnes Balogh, University of Pannonia, Hungary
Tibor Csizmadia, University of Pannonia, Hungary
Reka Polak-Weldon, University of Pannonia, Hungary
Keywords: succession, change in size, SME, change, professionalization
Full Text
Description of a Process Development Project
Terho Uusitalo, University Vaasa, Finland
Keywords: perceived quality by the customer, competitive advantage, added value creation, business process reengineering, business process management Full Text

and Organizational Learning 1	^O
Thursday, 20 June 2013 • 10.45-12.00 • Room C	^
Session Chair: Ute Tat	CO
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Self-Leadership Development: The Link between Body, Mind, and Reflection	3
Ute Tat, Management Center Innsbruck, Austria Natascha Zeitel-Bank, Management Center Innsbruck, Austria Keywords: leadership development, self-leadership, experiential learning, awareness, embodiment Full Text
Relations as a Source ofThreat to Enterprise
Bogustaw Gulski, Maria Curie-Sktodowska University, Poland Keywords: relational advantage, organisational opportunism, prisoner's dilemma, defensive behaviours Full Text
Characterization of Virtual Project Teams for E-Learning Communities
Aldea Cosmina, 'Politehnica' University of Timisoara, Romania Michael Reiner, IMC University of Applied Sciences, Austria Anca Draghici, 'Politehnica' University of Timisoara, Romania Keywords: virtual teams, e-Learning communities, management, marketing survey Full Text
The Choice of the Appropriate Leadership and Management Style in Order to Enhance Work Performance of Employees
Jiri Dedina, College of Polytechnics Jihlava, Czech Republic Keywords: management style, decision making, autocratic style, group decision making, managerial grid theory Full Text
How to Get More Integrity in Managerial Behaviour: The Role of Moral Learning in Management Moral Crisis Condition
Mario Bogdanovič, Faculty of Economics, Croatia
Keywords: moral learning, manager socialization, management moral crisis, manager ethical education, value internalization, integrity Full Text
^ Thursday, 20 June 2013 • 15.00-16.15 • Room C CO Session Chair: Nada Trunk Širca
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3 Learning for Active European Citizenship Starts in Schools
^^ Nada Trunk Širca, International School for Social and Business Studies, Slovenia Andreja Barle, Ministry for Education, Research and Sport, Slovenia Jasmina Mohorko, International School for Social and Business Studies, Slovenia Katja Kolenc, International School for Social and Business Studies, Slovenia ValerijDermol, International School for Social and Business Studies, Slovenia Keywords: European citizenship, citizenship education in Europe, European dimension, lifelong learning Full Text
Relative Efficiency of Public Education in the New EU Member States: The Case of Primary Education
Aleksander Aristovnik, University of Ljubljana, Faculty of Administration, Slovenia Keywords: efficiency, primary education, DEA approach, new EU member states, EU, OECD
Full Text
Education as Key Factor of Smart and Inclusive Growth: The Changing Education Policy of Hungary Compared to Europe 2020 Strategy
Laura Tandi, University of Szeged, Hungary Keywords: education system, smart growth, reform Full Text
Internationalization of Higher Education for Active Citizenship: European Perspective
Valentina Jošt Lešer, International School for Social and Business Studies, Slovenia Nada Trunk Širca, International School for Social and Business Studies, Slovenia Keywords: European identity, internationalization of higher education, European citizenship
Full Text

and Organizational Learning 3	^O
Thursday, 20 June 2013 • 16.30-17.45 • Room C	^
Session Chair: Laura Rožman	CO
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Learning to Learn as a Key Competence and Setting Learning Goals	3
Laura Rožman, International School for Social and Business Studies, Slovenia AndrejKoren, International School for Social and Business Studies, Slovenia Keywords: learning to learn, key competence, self-regulated learning, goal setting, achievements Full Text
Implementing Game Elements into Didactic Process: A Case Study
Magdalena Borys, Lublin University of Technology, Poland MaciejLaskowski, Lublin University of Technology, Poland Keywords: gamification, learning improvement, didactic methods Full Text
Factors of the Innovation Development in School
Franc Cankar, National Education Institute, Slovenia Tomi Deutsch, National Education Institute, Slovenia
Stanka Setnikar Cankar, University of Ljubljana, Faculty of Administration, Slovenia Keywords: primary school, enterprise circles, head teachers, pupils, innovation Full Text
A One Day Innovation Business Game for Pupils
Borge Kummert, Degree Programme Innovation Management, Austria Hans Lercher, Degree Programme Innovation Management, Austria Andreas Rehklau, Degree Programme Innovation Management, Austria Keywords: innovation process, Trendmapping, morphological matrix, 6-view screen, business-model
Full Text
The Professional Profile of Teachers: Analysis and Development of Competences and Teaching Methodology
Gina Chianese, Free University of Bolzano, Italy Keywords: assessment, teachers, competences, learning, knowledge Full Text
Thursday, 20 June 2013 • 17.45-19.00 • Room C Session Chair: Vesna Skrbinjek
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3 Impact of the Financial and Economic Crisis on Public Expenditure ^^ on Higher/Tertiary Education in Europe and Slovenia
Vesna Skrbinjek, International School for Social and Business Studies, Slovenia Dušan Lesjak, International School for Social and Business Studies, Slovenia Keywords: tertiary education, higher education, public funding, financial crisis, economic crisis, Europe, Slovenia Full Text
Team Composition and Team Performance: Achieving Higher Quality Results in an International Higher Education Environment
Carmen Zarzu, University Politehnica of Bucharest, Romania Cezar Scarlat, University Politehnica of Bucharest, Romania Pinar Falcioglu, I§ik University of Istanbul, Turkey
Keywords: project teams, team roles, team performance, higher education, entrepreneurial university Full Text
International Business Strategy: Reasons and Forms of Expansion Into Foreign Markets
Katarzyna Twarowska, Maria Curie-Sktodowska University in Lublin, Poland Magdalena Kakol, Maria Curie-Sktodowska University in Lublin Keywords: international strategy, management, collaboration, strategic alliances, management
Full Text
New Trends in Higher Education Management: Teachers' Perception of the Inclusion of Libraries' E-Services into LMS
Anita Papič, J. J. Strossmayer University of Osijek, Croatia Ivanka Stričevič, University of Zadar, Croatia Snježana Stanarevič Katavič, University of Zadar, Croatia
Keywords: academic libraries, education, students, teachers, learning management system
Full Text
Impact of Mentoring Program on Faculty Performance in Institution of Higher Education: A Developing Country Study
Olajide O. Agunloye, Georgia Regents University, USA Keywords: mentoring, performance, higher education, developing country Full Text
and Organizational Learning 5	^O
Thursday, 20 June 2013 • 10.45-12.00 • Room D	^
Session Chair: Katarina Krapež	CO
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(Un)originality of Scientific Papers	3
Katarina Krapež, University of Primorska, Faculty of Management Koper, Slovenia Keywords: originality, scientific papers, editor's responsibility, quality standards Full Text
Game-Inspired Framework Supporting Faculty Management
Jakub Swacha, Institute of Information Technology in Management, University of Szczecin, Poland
Keywords: faculty management, faculty work, game design elements Full Text
Data Mining for Small Student Data Set: Knowledge Management System for Higher Education Teachers
Srečko Natek, International School for Social and Business Studies, Slovenia Moti Zwilling, College of Law and Business, Israel
Keywords: data mining, knowledge management system, predicting student's success rate, small data set Full Text
Personal Financial Literacy of Academic Support-Employee in Chiang Mai University
Suchanphin Suwanaphan, Chiang Mai University,Thailand Keywords: financial literacy, spending and saving behaviors Full Text
The Role of University-Level Business Education in Overcoming the Challenges of SME Managers in Serbia
Maja Kocevar, Carinthia University of Applied Sciences, Austria Dietmar Horst Sternad, Carinthia University of Applied Sciences, Austria Keywords: education, SME, management, managerial challenges, Serbia Full Text
Thursday, 20 June 2013 • 15.00-16.15 • Room D Session Chair: Maria Jakovljevic
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3 Forming Communities of Practice in Higher Education: ^^ A Theoretical Perspective
Maria Jakovljevic, Sheryl Buckley, and Melanie Bushney, University of South Africa, South Africa
Keywords: communities of practice, communities of practice model, communities of practice theoretical constructs, higher education, action research, knowledge sharing, online learning, entrepreneurial initiative Full Text
Explaining Entrepreneurial Intention of University Students: The Role of Entrepreneurial Education
Rita Remeikiene, Daiva Dumciuviene, and Grazina Startiene, Kaunas University of Technology, Lithuania
Keywords: entrepreneurial intention, entrepreneurial education, personality traits, younger people, students Full Text
'City - University - Company' Coordinated Strategic Development: Industry Zone in Gyor Focused on the Vehicle Industry
Balint Filep, Zsolt Kovacs, Akos Kara, and Teodora Tomboly, Szechenyi Istvan University, Hungary
Keywords: higher education, triple helix, cooperation between higher education and industry Full Text
Knowledge Management and Development of Managers and Students
Darja Holatova, Petr Rehor, and Vlasta Doležalova, University of South Bohemia, Czech Republic
Keywords: development of knowledge, knowledge, learning, managers, students, coaching Full Text
Students' Competences and Entrepreneurs' Expectations: The First Stage of the SYNERGY Project Evaluation
Lukasz Wiechetek, Maria Curie-Sktodowska University in Lublin, Poland Nada Trunk Širca, University of Primorska, Slovenia Keywords: self-esteem, competencies, students, synergy project Full Text
and Organizational Learning 7	^O
Thursday, 20 June 2013 • 16.30-17.45 • Room D
Session Chair: Kristijan Breznik	CO
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On the Erasmus Student Mobility for Studies
Kristijan Breznik, International School for Social and Business Studies, Slovenia Vesna Skrbinjek, International School for Social and Business Studies, Slovenia Kris Law,The Hong Kong Polytechnic University, Hong Kong Goran Bakovič, University of Twente, the Netherlands Keywords: erasmus, students, mobility, network Full Text
Global Collaborative Knowledge Systems in Higher Education
Matgorzata Plechawska-Wojcik, Lublin University of Technology, Poland MarekMitosz, Lublin University of Technology, Poland
Keywords: GCKS, collaborative knowledge systems, knowledge sharing systems Full Text
The Role of Education and Culture in the Development of Youth Entrepreneurship in European Union
Jacek Jakubczak, Maria Curie-Sktodowska University in Lublin, Poland Anna Rakowska, Maria Curie-Sktodowska University in Lublin, Poland Keywords: entrepreneurship, education, culture, European Union, youth Full Text
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^ Thursday, 20 June 2013 • 17.45-19.00 • Room D Session Chair: Arthur Zijlstra
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^^ Diversity in Professional Expertise: Learning and Working Intertwined Outline for a Research Programme
Arthur Zijlstra, Amsterdam University of Applied Sciences, The Netherlands Martha Meerman, Amsterdam University of Applied Sciences, The Netherlands Keywords: learning, labour, professional development, diversity, transitional labour CO markets, research programme Full Text
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The Analysis of Unethical Behavior among Employees in Enterprises: ^^ A Pilot Study in the Automotive Industry
^^ Marzena Cichorzewska, Lublin University of Technology, Poland ^^ BarttomiejZinczuk, Maria Curie-Sktodowska University in Lublin, Poland Marcin Walczewski, Maria Curie-Sktodowska University in Lublin, Poland Keywords: unethical behavior, organizational behavior, ethics in business Full Text
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Parametric Explicit Knowledge Mapping in a Learning Environment
Charles Robert, University of Ibadan, Nigeria Keywords: knowledge mapping, set of belief, knowledge sharing, explicit knowledge
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Career Development Stairs
3 Tamas Bognar, Szechenyi Istvan University, Hungary ^^ Keywords: development, assessment, career Full Text
The Home-Country Culture as One of the Factors of Human Resource Management: A Case of MNCS in Poland
Sylwia Biatas, Institute of Management, Gdansk University, Poland Keywords: human resource management, national culture, subsidiaries, MNCs Full Text

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Talent Management Contingencies: Empirical Research Results	(Q
Tomasz Ingram, University of Economics in Katowice, Poland
Thursday, 20 June 2013 • 10.45-12.00 • Room E Session Chair: Agnieszka Leszczynska
Selected Social Aspects of Corporate Adaptation to Climate Change
Agnieszka Leszczynska, Maria Sklodowska Curie University, Poland Keywords: climate change, adaptation, social barriers Full Text
Keywords: talent management, grounded theory, empirical research results Full Text
Demographic Changes as a Challenge to Human Resources Management
Iwona Mendryk, Maria Curie-Sktodowska University in Lublin, Poland Dorota Dylon, Maria Curie-Sktodowska University in Lublin, Poland Keywords: demographic changes, ageism, age stereotypes, concept of workability, human resources management
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Human Capital, the Creative Class and Innovation in Polish Regions
Aneta Karasek, Maria Curie-Sklodowska Univeristy in Lublin, Poland Keywords: innovation, creative class, knowledge, human capital Full Text
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Human Resources and Knowledge Management
Brikend Aziri, South East European University, Republic of Macedonia	3
Nexhbi Veseli, South East European University, Republic of Macedonia	^^
Sadudin Ibraimi, South East European University, Republic of Macedonia Keywords: human resources, knowledge management
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^ Thursday, 20 June 2013 • 15.00-16.15 • Room E Session Chair: Yasemin Bal
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^^ A Study on Determining the Relationship between Strategic HRM Practices and Innovation
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Yasemin Bal, YildizTechnical University,Turkey Serdar Bozkurt, Yildiz Technical University, Turkey
C Esin Ertemsir, Yildiz Technical University, Turkey CO Keywords: strategic human resources management, competitive advantage, HRM functions, innovation Full Text
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^^ Organizational Learning and Employee Empowering Increasing Tourist ^^ Destination Performance
Ivanka Vasenska, South West University 'N. Rilski,' Bulgaria Keywords: organizational learning, employee empowering, tourist destination ^^ performance and development
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The Portability of Flexicurity in Italy
Jody Tubi, University G. D'Annunzio of Pescara and Chieti, Italy
Keywords: flexicurity, Italian labour market, flexibility, unemployment
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Trust and Implicit Information Asymmetry in Repeated Games
Piotr Markiewicz, Cracow University of Economics, Poland Magdalena Adamus, Cracow University of Economics, Poland ^^ Keywords: repeated games, implicit information asymmetry, trust Full Text
Experimental Analysis of Organizational Commitment within the Scope of Downsizing Threat and Empowerment Opportunity
Celal Cahit Agar, Beysehir Ali Akkanat Faculty of Business, Selcuk University, Turkey Aykut Beduk, Faculty of Economics and Administrative Sciences, Selcuk University, Turkey
Keywords: downsizing, empowerment, organizational commitment Full Text
Thursday, 20 June 2013 • 16.30-17.45 • Room E	£ Session Chair: Grzegorz Grela
Does Weighted Average Really Works?	k
Grzegorz Grela, Maria Curie-Sktodowska University in Lublin, Poland
Keywords: weighted average disadvantages, weighted mean, Monte Carlo method	^^
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Economic Impact Assessment of Financial Transaction Tax	^^
Matgorzata Twarowska, Maria Curie-Sktodowska University in Lublin, Poland
Jolanta Szotno-Koguc, Maria Curie-Sktodowska University in Lublin, Poland	U
Keywords: tax, finance, management, crisis, European Union	£
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The Economic Plan: The Main Element of the Ordoliberal Theory	O
Boycho Stoychev, South-West University 'Neofit Rislki,' Bulgaria
Keywords: economic plan, economic order, economy with centrally planned	£
management, market economy, economic process, clear forms	(Q
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Calculation of Average Weighted Cost of Capital for Individual Shares	^^
of Sarajevo and Banja Luka Stock Exchange	^
Almir Alihodžic, University of Zenica, Bosnia and Herzegovina
Dejan Eric, Institute of Economic Sciences, Serbia	^
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Keywords: cost of capital, risk premium, beta coefficient, shares indices Full Text
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Longitudinal Market Valuation of Unexpectedly Increased R&D Expenditure with the Real Option Logic	£
Jaeho Lee, Kyung Hee University, South Korea	^^
Keywords: R&D valuation, real option, technology uncertainty Full Text
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Knowledge Management in the Area of Financial Literacy in Poland
Iwa Kuchciak, University of Lodz, Institute of Finance, Poland Keywords: knowledge, education, financial literacy, financial awareness, financial behaviour Full Text
Is Speed of Integration in M&A Learnable? The Moderating Role of Organizational Learning on the Path of Speed of Integration on Performance
^^ Florian Bauer, MCI Management Center Innsbruck, Austria
Daniel Degischer, MCI Management Center Innsbruck, Austria Kurt Matzler, MCI Management Center Innsbruck, Austria Keywords: mergers & acquisitions, organizational learning, speed of integration Full Text
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Relationship between Corporate Governance and Earnings Quality: ^^ Case Study of Listed Companies in the Thailand Stock Exchange
■■ Sasivimol Meeampol, Kasetsart University, Thailand Vimol Rodpetch, Kasetsart University, Thailand ^ Phanthipa Srinammuang, Kasetsart University, Thailand (A Ausa Wongsorntham, Kasetsart University, Thailand
Keywords: corporate governance, earnings quality, standard deviation, SET Thailand Full Text
The Study on Factors of Successful Financial Institutions and Marketing Strategies
Kuang-Hsun Shih,Toko University,Taiwan
Hsiao-Chen Chang, Chungyu Institute of Technology, Taiwan
Xin Rong Lee, Chinese Culture University, Taiwan
Keywords: financial institutions, marketing strategies, analytic network process, ANP Full Text
Knowledge on Company Valuation: Awareness of Disparity Between Market and Fundamental Values
Aleš Trunk, Geodetic Institute of Slovenia, Slovenia Igor Stubelj, University of Primorska, Slovenia
Keywords: market and fundamental values of equity, knowledge, fair and honest company valuations, Slovenian public limited companies, management Full Text
Thursday, 20 June 2013 • 10.45-12.00 • Room F	£
Session Chair: Tina Vukasovič
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Brand Developing Relationships through Social Media	^^
Tina Vukasovič, International School for Social and Business Studies, Slovenia	»
Keywords: internet, social networking media, fast moving consumer goods,	{Q
brand, Slovenia
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Cultural Problems in Adopting Foreign Advertising Campaigns
on the Polish Market	^
Marcin Lipowski, Maria Curie-Sklodowska University, Poland	fQ
Magdalena Barchacka, Maria Curie-Sklodowska University, Poland Keywords: advertising, standardisation, Polish consumer, cross-cultural differences, TV advertising Full Text
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Tools of Building Customer Trust
Joanna Paliszkiewicz, Warsaw University of Life Sciences, Poland	^^
Bogdan Klepacki, Warsaw University of Life Sciences, Poland	^^
Keywords: trust, trust management, customer trust	(Q
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The Evaluation of Websities of Polish Cities in the Context of their Usability
Marcin Gebarowski, Rzeszow University of Technology, Poland Joanna Wiazewicz, Rzeszow University of Technology, Poland Keywords: internet communication, websites, Polish cities, territorial marketing Full Text
Wioletta Wereda, Military University of Technology, Poland
Keywords: client trust, social networks, innovativeness of contemporary market
communication, social media
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^^ Segments of Women's Magazines in Poland
^^ Marcin Lipowski, Maria Curie-Sklodowska University, Poland
Aleksandra Wasilewska, Maria Curie-Sklodowska University, Poland
Keywords: women's periodicals, segments of women's magazines, women's lifestyle
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Three Ways to Convert Browsing into Impulse Buying: ^^ Website Streamline and Decoration
Louis Lo, Central Taiwan University of Science & Technology, Taiwan Sheng-Wei Lin, Soochow University,Taiwan
Keywords: impulse buying, webpage aesthetics, environment psychology, color contrast, webpage theatrics eFull Text
E-Business on Example of Polish Interactive Agencies
^^ Anna Pronczuk, Maria Curie-Sktodowska University in Lublin, Poland ^^ Pawet Wronski, Maria Curie-Sktodowska University in Lublin, Poland (Q Keywords: e-business, small medium-size enterprises, interactive agencies nFull Text
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Service Quality of Mobile Banking Systems
Ching-Yi Lin, Chinese Culture University, Taiwan Steve Kuang-Hsun Shih,Toko University,Taiwan Keywords: mobile banking system, service quality, ANP Full Text
Thursday, 20 June 2013 • 16.30-17.45 • Room F	^
Session Chair: Adna Mataradzija	^m
Innovation and Innovative Performance in the European Union
Adna Mataradzija, University of Sarajevo, Bosnia and Herzegovina Adnan Rovcanin, University of Sarajevo, Bosnia and Herzegovina Amra Mataradzija, University of Sarajevo, Bosnia and Herzegovina
Keywords: innovation, knowledge-driven economy, R&D, productivity, efficiency	^^
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Co-Financing Innovative Projects in SMEs from EU Structural Funds:
The Case of Pomerania Region in Poland	^
Anna Golejewska, University of Gdansk, Faculty of Economics, Poland	^^
Keywords: entrepreneurship, regional innovativeness, EU structural funds Full Text
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How to Monitor the Effects of Managerial Innovation in Public Cultural	^^ Institutions
Mateusz Lewandowski, Institute of Public Affairs, Jagiellonian University in Krakow, Poland
Keywords: innovation, management, effectiveness, cultural institution,
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Public Sector Innovation in the European Union and Example of Good Practice	^
Veronika Petkovšek, University of Ljubljana, Slovenia Stanka Setnikar Cankar, University of Ljubljana, Slovenia
Keywords: innovation, public sector, European Union, surveys, good practice	^
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Analysis of Open Innovation Systems	^^
Shiva Ghaffari Balaneji, Graduate School of Science and Engineerinng, Turkey	{Q
Ali Turkyilmaz, Leyla Temizer, and Muhammet Enis Bulak, Fatih University, Turkey	^
Keywords: open innovation, knowledge management, idea generation,	^^ crowdsourcing
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^ Thursday, 20 June 2013 • 17.45-19.00 • Room F
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Inter-Organizational Collaboration as a Source of Innovation in Public Management
Barbara Kozuch, Jagiellonian University, Poland
Katarzyna Sienkiewicz-Matyjurek, Silesian University of Technology, Poland ^^ Keywords: inter-organizational collaboration, innovation, public management, ^^ collaborative relationships, public sector aFull Text
Customer-Driven Innovation in the Mental Health Sector: ^^ Preliminary Findings of Three Mental Health Hospitals in Greece
^^ Stavros Sindakis and Konstantinos Biginas,
Institute for Knowledge & Innovation, Thailand O Keywords: service innovation, corporate entrepreneurship, private public CO partnership, new service development, customer orientation, health care services cFull Text
^^ Tourist Innovation as the Key to Modernization of Society
Svetoslav Kaleychev, South-West University, Bulgaria Keywords: tourism, elite, luxury, modern society, innovation PFull Text
^^ A Case Study on Creativity, Innovation and Entrepreneurship Education
•	^ of the University in Taiwan
Hsiang-Yung Feng, Institute of Economic and Social Studies, ^^ National United University,Taiwan
^^ Keywords: creative education, entrepreneurship education, case study,
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Petra Gyuracz-Nemeth, University of Pannonia, Hungary Nora Friedrich, University of Pannonia, Hungary Alan Clarke, University of Pannonia, Hungary Keywords: innovation, special hotel, service development Full Text
G3 Innovations in Public Sector and Business 3
Thursday, 20 June 2013 • 10.45-12.00 • Room G Session Chair: Radostaw Macik
Consumer Preferences for Retail Format Choice: The Case of Polish Consumers
Radostaw Macik, Maria Curie-Sktodowska University, Poland Dorota Macik, University of Finance and Management in Warsaw, Poland Monika Nalewajek, Maria Curie-Sktodowska University, Poland Keywords: retail format choice, consumer preferences, change over time, economic slowdown, Poland Full Text
E-Grocery as New Innovative Distribution Channel in the German Food Retailing
Christian Seitz, Slovak University of Agriculture, Slovak Republic Keywords: e-grocery, online food retailing, consumers' buying behavior towards grocery shopping, German food retailing Full Text
The Role of Cultural Dimensions in the Acceptance of Retail Innovations
Elma Mulaomerovic, National Chiao Tung University, Taiwan Charles V. Trappey, National Chiao Tung University, Taiwan Keywords: self-scan checkouts, cultural dimensions, retail innovation, service acceptance, retail service models
Full Text
Innovative Management Development in the Automotive Supply Industry
Frank Dievernich, Lucerne University of Applied Sciences and Arts, Switzerland Kim Oliver Tokarski, Berne University of Applied Sciences, Switzerland Keywords: HR management, innovation, management development, case-study Full Text
Learning of Innovative Companies within Innovation Networks
Matgorzata Dolinska, University of Maria Curie Sktodowska in Lublin, Poland Keywords: innovation networks, learning, innovative company Full Text
The Concept of Industry Life Cycle and Development of Business Strategies
Andrija Sabol, Matej Šander, and Burdica Fučkan, University of Zagreb, Faculty of Economics and Business, Croatia Keywords: innovation, enterprise, business environment institutions Full Text
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^	Thursday, 20 June 2013 • 15.00-16.15 • Room G
^m	Session Chair: Urszula Skurzynska-Sikora
Innovativeness and the Development of Enterprise
Urszula Skurzynska-Sikora, Maria Curie-Sklodowska University, Poland gQ Keywords: company's innovativeness, small and medium-size companies, development of companies dFull Text
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Dariusz Turek, Warsaw School of Economics, Poland ^^ Agnieszka Wojtczuk-Turek, Warsaw School of Economics, Poland
Keywords: innovative workplace behaviour (IWB), leader-member exchange (LMX), organizational justice Full Text
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Features of an Innovative Company in the Opinion of the Business Entities and the Business Environment Institutions
^^ Beata Lewicka, Maria Curie-Sktodowska University in Lublin, Poland
Wojciech Misterek, Maria Curie-Sktodowska University in Lublin, Poland Keywords: innovation, enterprise, business environment institutions PFull Text
^^ Fit for Turbulent Times: Reducing Demand Variability and Increasing
•	Supply Chain Flexibility
Christian Hammer, Vienna University of Economics and Business, Austria ^^ Sebastian Kummer, Vienna University of Economics and Business, Austria ^^ Keywords: demand management, chemical industry, supply chain flexibility,
•	^ demand variability tFull Text
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Thursday, 20 June 2013 • 16.30-17.45 • Room G	^
Session Chair: Monika Nalewajek	^m
The Role of Social Media in Building Awareness of Responsible Consumption
Monika Nalewajek, Maria Curie-Sktodowska University in Lublin, Poland Radostaw Macik, Maria Curie-Sktodowska University in Lublin, Poland Keywords: responsible consumption, reduce, reuse, recycle
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Social Networks Perception Functioning as Social Democracy Improvements: Bosnia and Herzegovina Example
Zlatan Delic, University of Tuzla, Bosnia and Herzegovina Edin Osmanbegovic, University of Tuzla, Bosnia and Herzegovina Keywords: global knowledge society, social networking, social democracy Full Text
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Facebook: The Country of Zombies; How Death is Represented in Social Media ^^
Kinga Gruszecka, Maria Curie-Sktodowska University, Poland Pawet Wronski, Maria Curie-Sktodowska University, Poland Tyler Maran, Southern Polytechnic State University, Marietta, Georgia, USA Keywords: social network, innovation, solidarity
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ICT Training as a Way to Maintain Professional Activity of Persons over 50
Dorota Macik, University of Finance and Management in Warsaw, Poland	^
Radostaw Macik, Maria Curie-Sktodowska University in Lublin, Poland
Keywords: ICT training, 50+ age group, digital divide, maintaining work, case study
Full Text	n
Business Process Management and Social Networks:	^^
A Case Study in an Airline Organization	^^
Ana Raquel Vaz Vieira, University Nova, ISEGI, Portugal	{Q
Jurij Jaklič, University of Ljubljana, Slovenia	^
Keywords: business process management, social networks, social BPM	^^
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E Thursday, 20 June 2013 • 17.45-19.00 • Room G Session Chair: Marek Mitosz
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^^ Restrictions on Active Citizenship in Rural Areas in Poland Due to Digital Exclusion: Research Results
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Marek Mitosz, Lublin University of Technology, Poland Elzbieta Mitosz, Lublin University of Technology, Poland Keywords: active citizenship, information technology, digital exclusion Full Text
M Transforming Traditional Business Models through Disruptive Technology
Cameron Crane, Ball State University, USA Fred Kitchens, Ball State University, USA
Keywords: customer sourcing, crowdsourcing, supply chain, value chain Full Text
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Applying Information Systems by Polish Enterprises and the Analysis of the Criteria for Adopting a Particular System
^^ Michal Szafranek, Maria Curie-Sktodowska University in Lublin, Poland Lukasz Flak, Maria Curie-Sktodowska University in Lublin, Poland Keywords: information system, system choice criteria, ERP, CRM Full Text
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E Methodological Aspects and Case Studies of Business Intelligence Application Tools in Knowledge Management as Corporation's Strategy Development
Ludoslaw Drelichowski, University of Technology and Life Sciences ^^ in Bydgoszcz, Poland
Remigiusz Lewandowski, University of Technology and Life Sciences in Bydgoszcz, Poland
Keywords: business intelligence tools, ERP system, questionnaire, modernization of IT system, knowledge management Full Text
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of Control Functions
Ivana Dvorski Lackovič, PBZ stambena štedionica d.d., Croatia
H2 Information Systems Management
and Decision Support Systems 2	jj
Thursday, 20 June 2013 • 10.45-12.00 • Room H Session Chair: Ivana Dvorski Lackovič
Model for IT Governance Assessment in Banks Based on Integration	^^
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Role of Human Knowledge in Contemporary Information Society
and its Individual Nature	M
Zdenek Smutny, University of Economics, Czech Republic Vaclav Reznicek, University of Economics, Czech Republic
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Online Right to be Forgotten Human Right Or Social E-Democracy Necessity	^^
Augusto Sebastio, University of Bari, Italy	{Q
Keywords: right to be forgotten, data deletion, human right, liability
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Keywords: knowledge, information, informatization, thinking, education Full Text
Innovative Analysis of the Processes within a Society
Adam Horvath, University of Pecs, Hungary
E Thursday, 20 June 2013 • 15:00-16:15 • Room H Session Chair: Elzbieta Wronska
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^^ Information Content of Share Repurchase Programs
Elzbieta Wronska, Maria Curie-Sktodowska University in Lublin, Poland ^^ Keywords: share repurchase, dividend, substitution, information content aFull Text
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The Role of Imagination in the Process of Data Interpretation
Radim Čermak, VŠE Praha, Czech Republic
Keywords: imagination, information, knowledge, data, endocept, visualization Full Text
Cloud Computing: A Case Study for the New Idea of the IS/IT Implementation
Piotr Pazowski, Maria Curie-Sktodowska University in Lublin, Poland Zbigniew Pastuszak, Maria Curie-Sklodowska University in Lublin, Poland Keywords: cloud computing, IT implementation, cost savings, business agility, information technology nFull Text
^^ Knowledge Discovery from Mixed Data by Artificial Neural Network ^^ with Unsupervised Learning
Chung-Chian Hsu, National Yunlin University of Science and Technology, Taiwan
EChien-Hao Kung, National Yunlin University of Science and Technology, Taiwan Keywords: information technology, knowledge discovery, self-organizing map, visualization, unsupervised learning
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^^ Applying DEMATEL-ANP for Assessing Organizational Information System Development Decisions
Kuang-Hsun Shih,Toko University,Taiwan Wan-Rung Lin, Chinese Culture University, Taiwan Yi-Hsien Wang, Chinese Culture University,Taiwan Tzu-En Hung, Chinese Culture University,Taiwan
Keywords: technology industry, information system, DEMATEL-ANP, out-sourcing, co-sourcing
Full Text
Thursday, 20 June 2013 • 16.30-17.45 • Room H Session Chair: Srečko Goič
Organizational Structure, Organizational Dynamics, and Organizational Culture: A Research from Croatian Enterprises
Srečko Goič, University of Split, Croatia
Keywords: organizational culture, organizational dynamics, organizational structure
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Forecasting of the Number of the International Tourism Arrivals for the Needs of the Bulgarian International Airports
Sophia Mirchova, South-West University 'Neofit Rislki,' Bulgaria Keywords: international tourism arrivals, international airports, innovation	^^
infrastructure policy, exponential smoothing, forecasting
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Aerospace Quality Management System According to Selected Quality	£
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Izabela Sprycha, Maria Curie-Sktodowska University in Lublin, Poland Agnieszka Piasecka, Maria Curie-Sktodowska University in Lublin, Poland
Keywords: aerospace quality management system	^^
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Masterpieces of Intangible Heritage in the Countries of Southeast Europe
and Tourism Development	^^
Georgi Georgiev and Ilinka Terziyska, South-West University 'Neofit Rislki,' Bulgaria Keywords: conventions, world cultural heritage, intangible cultural heritage,	^
polyphony	^^
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Public Transportation on Water: Case Study Lisbon	^^
Patrick Stefanescu, 'Politehnica' University of Timisoara, Romania Duarte Pedro de Sousa Tavares, Universidade de Lisboa, Portugal Keywords: boat fleet, transport operator, public transportation, management Full Text
Linking Knowledge Management Approaches and Credit Risk Management as an Innovative Strategy in Banking Institutions: A Perspective from Malaysia
Tasmin Rosmaini, S. J. Cheang, A. A. Abubakar, N. A. Malek, and Che Rusuli M. Saufi, Universiti Tun Hussein Onn Malaysia, Malaysia
Keywords: knowledge management, active knowledge management approaches, credit risk management, innovation, Malaysia banking institutions Full Text
jj Thursday, 20 June 2013 • 17.45-19.00 • Room H t^ Session Chair: Agnieszka Kister
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Proposals for Organizational Changes in Hospitals Based on Diagnosis of Medical Staff Knowledge
Agnieszka Kister, Maria Curie-Sktodowska University in Lublin, Poland Tobiasz Kwit, Maria Curie-Sktodowska University in Lublin, Poland ^^ Keywords: medical knowledge, improving of the knowledge, organizational changes nFull Text
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The Impact of Utilization of Balanced Scorecard Concept on Competitiveness of Health Care Companies
Inese Mavlutova, BA School of Business and Finance, Latvia
Santa Babauska, BA School of Business and Finance, Latvia
Keywords: balanced scorecard, competitiveness, health care companies, market
value, patients' perspective
Full Text
A Study of the Effects of Diabetes Control with Insulin Using an Artificial Neuromolecular System
Jongchen Chen, National Yunlin University of Science and Technology, Taiwan Keywords: artificial neural network, evolutionary learning, data mining Full Text
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^^ Global Beauty Industry Trends in XXI Century
Mirostaw Loboda, Maria Curie-Sklodowska University, Poland Aleksandra Lopaciuk, Maria Curie-Sklodowska University, Poland ^^ Keywords: global beauty industry, global market for cosmetics and toiletries products KnFull Text
Knowledge Augmented Medical Image Retrieval System
Yao Shieh, Chang Gung University, Taiwan
Mengkai Shieh, Russian Medical Academy of Postgraduate Education, Russia Chien-Hung Chang, Chang Gung University,Taiwan Tsong-Hai Lee, Chang Gung University, Taiwan Scott Goodwin, University of California at Irvine, USA
Keywords: knowledge, information technology, content based image retrieval, feature extraction, database, education Full Text
Thursday, 20 June 2013 • 10.45-12.00 • Room I Session Chair: Benjamin Lesjak
The Paradox of Slovenian Housing Stock: Lacking a Proper Management?
Špelca Mežnar, International School of Social and Business Studies, Slovenia Tamara Petrovič, International School of Social and Business Studies, Slovenia
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Informal Quality Assessment of Legal Services (by Citizens) in Slovenia
Benjamin Lesjak, International School of Social and Business Studies, Slovenia Dušan Lesjak, International School of Social and Business Studies, Slovenia	^
Keywords: legal services, quality assessment, lawyers, active citizenship
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Keywords: housing stock, the Housing Fund of Slovenia, management	^^
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Safety Culture Model and its Dimensions on the Example	CO
of Coal Mines in Poland	£
Anna Rakowska, University of Marie Curie Sklodowska in Lublin, Poland	{Q Joanna Szubielska, University of Marie Curie Sklodowska in Lublin, Poland Keywords: organisational culture, safety culture, leadership
Full Text	e
Position of Hungary on EU's Map of Renewable Energy Sources
Csaba Balint Illes, Szent Istvan University, Hungary
Anna Dunay, Szent Istvan University, Hungary	^^
Adrienn Vida, Szent Istvan University, Hungary
Keywords: European Union, sustainability, innovative technology,	^
renewable energy sources, factor analysis	^^
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jj Thursday, 20 June 2013 • 15.00-16.15 • Room I t^ Session Chair: Jose G. Vargas-Hernandez
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Resources and Capabilities Development of Musicians
Jose G. Vargas-Hernandez, University of Guadalajara, Mexico Keywords: tangible and intangible resources, labor market, sacred music, archdiocese of Guadalajara tFull Text
^^ The Use of the Internet by a Music Band: The Case Study of Mr. Irish Bastard
EPrzemystawtukasik, Maria Curie-Sktodowska University in Lublin, Poland Inga Kaszycka, Maria Curie-Sktodowska University in Lublin, Poland ^^ Keywords: internet marketing, music industry, social network sites, musical groups and artists, music audiences aFull Text
^^ Developing Learning Organizations for Achievement of Competitive (Q Advantages in Enterprises in Bosnia and Hercegovina
Sabina Djonlagic, University in Tuzla, Bosnia and Herzegovina Adisa Delic, University in Tuzla, Bosnia and Herzegovina Alma Kovacevic, Ministry of Internal Affairs, Bosnia and Herzegovina Keywords: individual and organizational learning, learning organization, competitive advantage Full Text
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Interorganizational Learning in the Brazilian Bioethanol Industry
Daniele Vieira do Nascimento, Klimakampus, University of Hamburg, Germany ^^ Keywords: interorganizational learning, knowledge management, technology transfer, bioethanol, and flex-fuel vehicles Full Text
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The Role of Knowledge in the Education of Managers: Comparative Analysis of Poland and United Kingdom
Monika Jakubiak, Maria Sklodowska-Curie University, Poland
Keywords: the role of knowledge, managers' education, graduate competencies
Full Text
Thursday, 20 June 2013 • 16:30-17:45 • Room I Session Chair: Aleš Trunk
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The Meaning and Concept of Financial Education in the Society of Economic Changes
Simon Starček, Tax Administration of the Republic of Slovenia, Slovenia	^
Aleš Trunk, Geodetic Institute of Slovenia, Slovenia
Keywords: financial education, financial literacy, lifelong learning, social	^^
development	£
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Supply Chain Traceability: A Market Driven Approach
Chalermchon Visayadamrong, Kasetsart University,Thailand	^^
Suparerk Sooksmarn, Kasetsart University, Thailand Pornthep Anussornnitisarn, Kasetsart University,Thailand
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Keywords: supply chain, traceability system, supply chain traceability system (SCTS), total traceability system (TTS), Gs1 global traceability standard (GTS)
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Identification of Traffic Prediction Parameters	^^
Anuchit Ratanaparadorn, Kasetsart University,Thailand	^^
and Telecommunication Commission, Thailand	^O
Pornthep Anussornnitisarn, Kasetsart University, Thailand	^^
Keywords: traffic prediction, traffic condition, traffic prediction accuracy	^
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Sasivimol Meeampol, Kasetsart University, Thailand Thaneerat Siripachana, Office of the National Boardcasting
0	Academic Writing for Publishing Scientific Papers
£	in International Journals
^	Doctoral Students'Workshop • 21-22 June 2013
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dr. Binshan Lin
College of Business Administration, Louisiana State University, USA
The workshop provides a great opportunity for doctoral students, young researchers and postdocs to gain new knowledge and skills on academic writing for publishing ^^ scientific papers in international journals. Internationally recognized scholar, Prof. Dr. Binshan Lin will present scientific research process and strategy; present structural ^^ equation modelling; enhance relevance, quality, and impact of scientific research;
offer one-to-one coaching; answer participants' questions and more. £ Professor Dr. Binshan Lin is the BellSouth Corporation Professor at Louisiana State ^^ University in Shreveport. He received his Ph.D. from the Louisiana State University.
Dr. Lin is a nine-time recipient of the Outstanding Faculty Award at LSUS. Professor Lin received the Computer Educator of the Year award by the International ^^ Association for Computer Information Systems (IACIS) in 2005, Ben Bauman Award for Excellence in IACIS 2003, Distinguished Service Award at the Southwest Decision O Sciences Institute (SWDSI) in 2007, and Outstanding Educator Award at the SWDSI in 2004. He has published over 240 articles in refereed journals. He is editor-in-chief of I Industrial Management & Data Systems journal - the ISI Impact Factor 2011 ofIMDS
^ is 1.472. Ifl
O Friday, 21 June 2013
08.00-09.00 Registration ■ UZ lobby
09.00-10.15 Editor's Panel (led by Dr. Binshan Lin) with 14 Editors ■ UZ Aula Magna 09.00-13.00 Exhibition of Journals ■ lobby in front of UZ Aula Magna 10.15-11.00 Coffee break with networking for publishing opportunities ■ UZ, by the seaside
11.00-13.00 Scientific research process and strategy (dr. Binshan Lin), discussion 13.00-21.30 Academic networking with editors and conference participants on boat trip to Kornati islands (lunch and snack/dinner on the boat)
Saturday, 22 June 2013
09.00-10.30 Workshop on academic writing (Matija Vodopivec) 10.30-11.00 Coffee break
11.00-13.00 Enhancing relevance, quality, and impact of scientific research
publishing (Dr. Binshan Lin), discussion 13.00-13.50 One to one coaching with Dr. Binshan Lin, Dr. Gary J. DeLorenzo
and Matija Vodopivec 13.50-14.00 Closing remarks
Knowledge and Learning
ISSN 2232-5107 (printed) • ISSN 2232-5697 (online) • www.ijmkl.si	^L
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International Journal Of Management, Knowledge and Learning (IJMKL) aims to bring ^^ together the researchers and practitioners in business, education and other sectors to provide advanced knowledge in the areas of management, knowing and learning in organisations, education, business, social science, entrepreneurship, and innovation in businesses and others. It encourages the exchange of the latest academic research and provides all those involved in research and practice with	^^
news, research findings, case examples and discussions. It brings new ideas and	(Q
offers practical case studies to researchers, practitioners, consultants, and doctoral students worldwide.
IJMKL is indexed/listed in Cabell's Directories, Central and Eastern European Online Library, Directory of Open Access Journals, EconPapers, and Google Scholar. IJMKL publishes original and review papers, technical reports, case studies, comparative studies and literature reviews using quantitative, qualitative or mixed methods approaches. Contributions may be by submission or invitation, and suggestions for special issues and publications are welcome. All manuscripts will be subjected to a double-blind review procedure. Manuscripts should be double-spaced throughout and submitted via email attachment in MS Word format to Editor-in-Chief, Dr. Nada Trunk Širca at ijmkl@issbs.si with a brief bio sketch, 2-10 keywords and an abstract of approximately 50-100 words. For detailed instructions, please check the author guidelines at www.ijmkl.si. We do not process any submission that does not comply with IJMKL guidelines.
Editor-in-Chief
Dr. Nada Trunk Širca, International School for Social and Business Studies, University of Primorska, and National Leadership School, Slovenia, ijmkl@issbs.si Associate Editors
Dr. Steve Kuang-Hsun Shih, Chinese Culture University,Taiwan Dr. Zbigniew Pastuszak, Maria Curie-Sktodowska University, Poland Dr. Pornthep Anussornnitisarn, Kasetsart University, Thailand
Senior Editor
Dr. Binshan Lin, BellSouth Professor, Business School, Louisiana State University in Shreveport, USA
Executive Editor
Dr. ValerijDermol, International School for Social and Business Studies, Slovenia
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^ ISSN 0263-5577 • http://www.emeraldinsight.com/journals.htm?issn=0263-5577
The Industrial Management & Data Systems, established in 1980, is published and distributed in nine printed issues a year by Emerald Group Publishing Ltd in UK. The Journal aims to improve top managerial skills by promoting awareness of new technology and related concepts and their implications. ^^	• More than 2,000 institutions accessed IMDS online. The IMDS received an
^^	average of 917 downloads per day.
__	• Currently the IMDS has an acceptance rate of 10%. The IMDS also maintains
a very rapid electronic submission, review and publication process. The turnaround time on average is 5-7 weeks from submission to a first decision.
•	Based on the Thomas ISIJCR2011 Report (released in June 2012), the ISI Impact Factor 2011 of IMDS is 1.472 and the ISI 5-year average Impact Factor of IMDS
is 1.717.
•	Currently the H-index (based on Harzing's Publish or Perish software) of the IMDS is 75. On average, cites per published paper = 29.17.
A title (including subtitle) of not more than 8 words should be provided. The title should not bear any abbreviations. A maximum word count of entire manuscript (including abstract, figures, tables and references) must not exceed 7,000 words, and all paper submissions must adhere to this. All authors and co-authors must be entered into manuscript center (not just in the manuscript Word file) with a valid email address of each co-author. Be advised that we do not process any paper that does not comply with all requirements. The IMDS does not process any paper submission with more than 4 authors, and the IMDS does not allow any authorship change once paper is submitted. References to other publications must be in Harvard style and carefully checked for completeness, accuracy and consistency. Paper submissions will receive an initial screening before they are entered into the double-blind review process. Important screening criteria include fit with the mission of the IMDS, significance and impact of the research, and likelihood of moving forward acceptance in two rounds of review. All suitable manuscripts will be subject to high standards of double-blind review at the IMDS.
Editor-in-Chief
Professor Binshan Lin, BellSouth Professor
Louisiana State University in Shreveport, USA
Binshan.Lin@LSUS.edu
Managing Editor
Kieran Booluck
kbooluck@emeraldinsight.com
in Education
ISSN 1750-385X^ www.inderscience.com/ijmie	^^
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International Journal of Management in Education (IJMIE) aims to publish papers,	^^
which analyze all aspects of international education, researchers and professionals from education have the opportunity to discuss the most demanding issues regarding the development and leadership of education at all levels and in all areas of education management.
The IJMIE is indexed/listed in Scopus, Academic OneFile, British Education Index,	^^
Business and Company Resource Center, Educators Reference Complete, Expanded	CO
Academic ASAP, General BusinessFile ASAP International, General OneFile, Google Scholar, InfoTrac Custom Journals, Scirus, and Cabell's Directory of Publishing Opportunities. The H-index (based on Harzing's Publish or Perish software) of the IJMIE is 16. On average, there are 2.95 cites per published paper. The IJMIE publishes 4 printed issues a year. A sample issue is available at http://www.inderscience.com/sample.php?id=201.
The IJMIE strives to provide constructive and developmental reviews to authors within approximately two months. To accomplish this objective, the IJMIE maintains a rapid electronic submission, review and publication process. On average, the double-blind review process for the IJMIE takes 6-8 weeks for an initial submission. The review process is designed to promote expedited reviews, developmental feedback, and a service culture of professionalism and collegiality. In the past 12 months, the IJMIE received more than 100 manuscripts. The current acceptance rate is 18%.
You are kindly invited to submit papers. All papers should be submitted via email attachment in one single MS Word format file to me at dusan.lesjak@mfdps.si and ijmie@issbs.si. Please check our web site at http://www.inderscience.com/ijmie concerning the format, style, and guide to authors.
Editor-in-Chief
Dr. Dušan Lesjak, International School for Social and Business Studies, Slovenia dusan.lesjak@mfdps.si, ijmie@issbs.si
Associate Editor
Dr. Eddy Siong-Choy Chong, Linton University College, Malaysia Executive Editor
Dr. Nada Trunk Širca, International School for Social and Business Studies, University of Primorska, and National Leadership School, Slovenia
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^ ISSN 2083-0025 • www.ijsr.umcs.lublin.pl
International Journal of Synergy and Research (IJSR) journal aims to provide a multidisciplinary platform for the advancement of knowledge in the areas of services, engineering, business, management, education and social sciences in the area of synergy. Synergy seems to be the main expected factor of different business and/or social activities in nowadays, networked, electronic, interconnected, real-time, knowledge-based economy.
The journal publishes original and review papers, technical reports, case studies and ^^ literature reviews using both quantitative and qualitative modelling techniques.
Contribution may be by submission or invitation, and suggestions for special issues and publications are welcome.
Papers are solicited that address these issues from an empirical and/or conceptual point of view. Possible topics of interest include (butare not limited to): business -science synergy, business education synergy, clusters synergy, intellectual capital synergy, knowledge management synergy, innovation synergy, human resources management synergy, cross culture management synergy, corporate synergy, service strategies synergy, service management synergy, information systems synergy, decision support systems synergy, e-business solutions synergy, total quality management synergy, marketing synergy, operations management synergy, virtual customer and organization synergy, customer relationship management synergy, supply chain synergy, production management synergy, finance synergy, sustainable economy synergy, international business synergy.
Manuscripts should be double-spaced throughout and submitted via email attachment in MS Word format to Editor, Dr. Zbigniew Pastuszak at z.pastuszak@umcs.lublin.pl with a brief biosketch, 1-10 keywords and an abstract of approximately 50-100 words. Please check our web site at www.ijsr.umcs.lublin.pl concerning the format, style, and guide to authors. Manuscripts could be original papers, empirical studies, literature and research reviews providing new perspectives, studies based on a synergy of sustainable economy, enterprise development, comparative studies, or case studies. Each paper submitted will be subjected to the double-blind review procedures of IJSR.
Editor-in-Chief
Dr. Agnieszka Sitko-Lutek, Maria Sklodowska-Curie University agnieszka.sitko-lutek@poczta.umcs.lublin.pl
Senior Editor
Dr. Binshan Lin, College of Business Administration, Louisiana State University in Shreveport, USA Editor
Dr. Zbigniew Pastuszak, Maria Sklodowska-Curie University, Poland
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ISSN 1471-8197 •www.inderscience.com/ijil	^^
International Journal of Innovation and Learning (IJIL), a fully refereed journal, is an authoritative source presenting information on the current practice, content, technology, and services in the area of innovation and learning. IJIL aims to help professionals working in the field, academic educators and policy-makers to contribute, to disseminate knowledge, and to learn from each other's work. IJIL is celebrating 6 years of publication. Furthermore, the IJIL is moving quickly towards higher publication standards. IJIL has been recognized and included in the following databases British Education Index, Educational Research Abstracts,	JQ
Educational Technology Abstracts, Geobase, Google Scholar, Inspec, Library and Information Science Abstracts (LISA), Pascal, Scirus, Scopus. The IJIL is listed in the Cabell's Directory of Publishing Opportunities and is accepted in many universities for credit towards tenure and promotion.
Subject coverage: accounting systems and it security in e-learning environment, collaborative leaning, continuous improvements, corporate communications and learning, cross-cultural issues in e-learning, design thinking, distance learning models and strategies, dynamics of innovation and leaning, e-learning group support systems and learning, improving the breadth and quality of access, incubation process, innovation and learning in biotech industry, innovative environmental management, innovation and business intelligence, intellectual capital and properties, KM systems and value creation, knowledge-building community, leadership in knowledge-based society, lean manufacturing learning and instructions, learning design, machine learning, management innovation, media richness theory, mind maps, mobile learning, multimedia synchronization controls, new product development, online learning, online communities, open source and new learning models, organizational blogs and knowledge sharing, organizational learning and knowledge creation, production planning, resource-based learning and innovation.
Editor-in-Chief
Dr. Kongkiti Phusavat, Faculty of Engineering, Kasetsart University,Thailand fengkkp@ku.ac.th
Associate Editors
Dr. Jaen A. Pratt, University of Wisconsin - Eau Claire, USA Dr. Miha Škerlavaj, University of Ljubljana, Slovenia
Senior Editor
Dr. Dušan Lesjak, International School for Social and Business Studies, Slovenia
^^ ISSN 2165-6371 •http://performancesforum.org/index.html
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^^ International Journal of Performance Measurement (IJPM) aims to publish the
advancement of knowledge papers in several fields, the refereed articles covering
O both theoretical and applied aspects of performance measurement and its
application. We consider about how to establish the Performance Measurement and its application in business, economics, education, engineering, finance, information ^^ technology, marketing, management, operation research, public affairs and all kind (Q of subjects that involve the Performance Measurement. Performance measurement is a multidisciplinary theory gathering the strength of those researches which were interested in utilizing different research techniques to investigate the related performance measurement areas. The Journal was supposed to be established as an authoritative journal, which publish the high quality articles from people all over the world who are interested in the research of performance measurement. Refereed & Cabell Indexed.
The IJPM is the official publication of the Academy of Performance Measurement published on a semiannually basis, and will be extended to a quarterly basis before 2014. The Journal is a refereed publication containing articles related to Performance Measurement research including innovative and advanced knowledge. The guidelines that must be followed when submitting a manuscript to be reviewed for publication can be retrieved in the official website. Manuscripts must be word processed and electronically submitted as a Word document attached to an e-mail to Editor-in-Chief: Professor Steve Kuang-Hsun Shih at theijpm@gmail.com. Hard copy submissions will not be accepted.
Editor-in-Chief
Dr. Steve Kuang-Hsun Shih, Chinese Culture University,Taiwan theijpm@gmail.com, shihsteve@faculty.pccu.edu.tw
Associate Editor
Dr. Agnieszka Sitko-Lutek, Maria Sklodowska-Curie University, Lublin, Poland Dr. Nada Trunk Širca, International School for Social and Business Studies, University of Primorska, and National Leadership School, Slovenia Senior Editor
Dr. Binshan Lin, College of Business Administration, Louisiana State University in Shreveport, USA
Managing Editor
Dr. Shu-Hsien Lin, Chinese Culture University,Taiwan
International Journal of Business Development \A and Research
www.bus.ku.ac.th/journal	^^
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International Journal of Business Development and Research (IJBDR) is a fully refereed ^^ journal with editorial members from various countries. The journal aims to present relevant information on current and emerging practices in business and industry as well as research in the areas of business innovation, applied technologies, and industrial & organizational management. IJBDR intends to assist professionals, researchers, educators, and policy-makers to disseminate knowledge and to learn	^^
from each other's work.	(Q
IJBDR will publish at least 2 issues a year, both in printed and electronic formats. One ^^ issue contains 5-7 articles. Submissions should follow the author guidelines which can be found at www.bus.ku.ac.th/journal.
Subject areas: accounting practices, activity-based costing, life-cycle costing, and cost of quality, acquisition logistics - life-cycle design, commonality, and interchangeability, business strategy development and deployment, collaborative supply chain management, commercial logistics - computer applications, warehouse and inventory, and transportation and distribution, customer delight and loyalty, customer relations and management, emerging new practices in business & industry, enterprise planning and development, enterprise resources planning and integration, finance and cost of capital consideration, innovation management, it applications in operational management, incubation and smes development, intellectual capital and properties, investment framework and decisions, knowledge management, lean manufacturing, life-cycle management, management system design and analysis, manufacturing and operational strategies, marketing and business development, new product/ service design and development, organizational management and development, performance management, quality and productivity measurement, analysis, and improvement, risk management, technology management, technology transfer, total quality management, social marketing, sustainability, value-chain and supply-chain management, web-based services.
To submit a manuscript or for further information, please contact the Editor-in-Chief.
Editor-in-Chief
Dr. Haruthai Numprasertchai, Kasetsart University,Thailand haruthai.p@ku.ac.th
^^ www.toknowpress.net
ToKnowPress publishes monographs, journals, and conference proceedings in both printed and online versions. It provides a platform for publishing and promoting the latest research across all areas of science.
^^	ToKnowPress is a joint imprint of
^^	• Kasetsart University, Bangkok, Thailand,
^^	• International School for Social and Business Studies, Celje, Slovenia, and
^^	• Maria Curie-Sklodowska University, Lublin, Poland.
To submit a manuscript or for further information, please contact the Editor-in-Chief.
Editor-in-Chief
Dr. Nada Trunk Širca, International School for Social and Business Studies, Slovenia info@toknowpress.net
Editors
Dr. Pornthep Anussornnitisarn, Kasetsart University, Thailand
Dr. Zbigniew Pastuszak, Maria Curie-Skolodowska University, Poland
Editorial Board
Dr. ValerijDermol, International School for Social and Business Studies, Slovenia
Dr. Dušan Lesjak, International School for Social and Business Studies, Slovenia
Dr. Anna Rakowska, Maria Curie-Skolodowska University, Poland
Dr. Bordin Rassameethes, Kasetsart University, Thailand
Dr. Punnamee Sachakamol, Kasetsart University, Thailand
Dr. Agnieszka Sitko-Lutek, Maria Curie-Skolodowska University, Poland
Senior Adviser
Dr. Kongkiti Phusavat, Kasetsart University, Thailand
ToKnowPress
BANGKOK • CELJE •LUBLIN
www.toknowpress.net

Abubakar, A. A., 47 Adamus, Magdalena, 34 Agrež, Jernej, 23 Agunloye, Olajide 0., 28 Agar, Celal Cahit, 34 Alfirevič, Nikša, 11 Alihodžic, Almir, 35 Anussornnitisarn, Pornthep, 5,13,20, 51,53
Aristovnik, Aleksander, 26 Aziri, Brikend, 33 Babauska, Santa, 48 Bal, Yasemin, 34 Balogh,Agnes,21,24 Barchacka, Magdalena, 37 Barle, Andreja, 26 Barros, Teresa, 5 Bauer, Florian, 36 BalintIlles, Csaba,49 Beduk, Aykut, 34 Biatas, Sylwia, 32 Bielič, Toni, 13 Bielik, Peter, 12 Biginas, Konstantinos, 40 Bogdany, Eszter, 24 Bogdanovič, Mario, 25 Bogdany, Eszter, 21 Bognar,Tamas, 32 Booluck, Kieran, 54 Borys, Magdalena, 27 Bouziane, Zaid, 5 Bozkurt, Serdar, 34 Breznik, Lidija, 24 Buckley, Sheryl, 30 Burčik, Vladimir, 23 Burton, LorelleJ., 5 Bushney, Melanie, 30 Bustinza, Oscar F., 10 Cankar, Franc, 27 Chadam,Jan, 13,22 Chang, Chien-Hung, 48
Chang, Hsiao-Chen, 36 Cheang, S.J., 47 Chen, Jongchen,48 Chianese, Gina, 27 Chmielewska-Muciek, Dorota, 18 Chong, Eddy Siong-Choy, 55 Cichorzewska, Marzena, 32 Clarke, Alan, 40 Cosmina, Aldea,25 Crane, Cameron, 44 Csibi, Erzsebet, 15 Csizmadia,Tibor, 10,21,24 Čermak, Radim, 46 Dahbi, Mohamed, 5 Damij, Nadja, 23
de Sousa Tavares, Duarte Pedro, 47
Dedina, Jiri, 21,25
Dedinova, Kamila, 21
Degischer, Daniel, 36
Delic, Adisa,50
Delic, Zlatan, 43
DeLorenzo, Gary J., 10,23,52
Dermol, Valerij, 5,10,13,15,26,53
Deutsch,Tomi, 27
Dievernich, Frank, 41
Djonlagic, Sabina, 50
do Nascimento, Daniele Vieira, 50
Dobrai, Katalin, 18
Doležalova, Vlasta, 30
Dolinska, Matgorzata, 41
Draghici, Anca, 5,25
Drelichowski, Ludoslaw, 44
Dumciuviene, Daiva, 30
Dunay, Anna, 49
Dvorski Lackovič, Ivana, 45
Dylon, Dorota, 33
Bakovič, Goran, 6, 31
Enis Bulak, Muhammet, 39
Erič, Dejan, 35
Ertemsir, Esin, 34
Falcioglu, I§ik, Pinar, 28
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Fekete, Milan, 23
Feng, Hsiang-Yung, 40
Filep, Balint, 30
Flak, Lukasz, 44
Friedrich, Nora, 40
Fučkan,Burdica, 41
Georgiev, Georgi, 47
Gebarowski, Marcin, 37
Ghaffari Balaneji, Shiva, 39
Goič, Srečko, 47
Golejewska, Anna, 39
Gologranc, Gaja, 6
Goodwin, Scott, 48
Gregar, Ales, 20
Grela, Grzegorz, 35
Gruszecka, Kinga, 43
Gulski, Bogustaw, 25
Gyuracz-Nemeth, Petra, 40
Hammer, Christian, 42
Hassan, Mohamed Hussein, 17
Hawrysz, Liliana, 21
Heizmann, Helena, 20
Holatova, Darja, 22,30
Holodnik, Daria, 17
Horvath, Adam, 45
Hsu, Chung-Chian, 46
Hulvej, Jaroslav, 23
Hung, Tzu-En,46
Hys, Katarzyna, 21
Ibraimi, Sadudin, 33
Ingram, Tomasz, 33
Jaklič, Jurij, 43
Jakovljevic, Maria, 30
Jakubczak, Jacek, 31
Jakubiak, Monika, 50
Jayawardena, L. N. A. Chandana, 20
Ježovnik, Alen, 11
Jošt Lešer, Valentina, 26
Juric, Matjaz B., 24
Justinek, Gorazd, 11
Kamieniecka, Matgorzata, 5,21
Kara, Akos, 30
Karasek, Aneta, 33
Kaszycka, Inga, 50
Katalinič, Branko, 9
Kakol, Magdalena, 28
Kern, Tomaz, 17
Kister, Agnieszka, 48
Kitchens, Fred, 44
Klepacki, Bogdan, 10, 37
Kocevar, Maja, 29
Kohun, Frederick, 8,10,15,23
Kolenc, Katja, 26
Komlosi, Edit, 19
Koren, Andrej, 27
Kovacevic, Alma, 50
Kovacs, Zsolt, 30
Kozuch, Barbara, 40
Kragič, Petar, 13
Krapež, Katarina, 29
Kuang-Hsun Shih, Steve, 53
Kuchciak, Iwa, 36
Kummer, Sebastian, 42
Kummert, Borge, 27
Kung, Chien-Hao, 46
Kwit, Tobiasz, 48
Lahovnik, Matej, 24
Laskowski, Maciej, 27
Law, Kris, 31
Lee, Jaeho, 35
Lee, Tsong-Hai, 48
Lee, Xin Rong, 36
Lercher, Hans, 27
Lesjak, Benjamin, 49
Lesjak, Dušan, 5,10,11,28,49,55,57
Leszczynska, Agnieszka, 5, 33
Lewandowski, Mateusz, 11, 39
Lewandowski, Remigiusz, 44
Lewicka, Beata, 42
Lin, Binshan, 5,11,15,52-54,56,58
Lin, Chinho, 22
Lin, Ru-Jen,5
Lin, Sheng-Wei,38
Lin, Shu-Hsien,58
Lin, Wan-Rung, 46
Lipowski, Marcin, 37, 38
Lo, Louis, 38 Loboda, Mirostaw, 5,48 Lopaciuk, Aleksandra, 48 Lukasik, Przemystaw, 50 Malek, N.A., 47 Maran, Tyler, 43 Markiewicz, Piotr, 34 Marušič, Leonardo, 5,10,15 Mataradzija, Adna, 39 Mataradzija, Amra, 39 Matzler, Kurt, 36 Mavlutova, Inese, 48 Macik, Dorota,41,43 Ma cik, Radostaw, 5,41,43 Meeampol, Sasivimol, 20,36,51 Meerman, Martha, 32 Mendryk, Iwona, 33 Mežnar, Špelca,49 Michalak, Aneta, 23 Mitosz, Elzbieta,44 Mitosz,Marek, 10,31,44 Mirchova, Sophia, 47 Misterek, Wojciech, 42 Mohorko, Jasmina, 26 Moustaghfir, Karim, 6 Mroz-Gorgon, Barbara, 21 Mulaomerovic, Elma, 41 Nalewajek, Monika, 41,43 Natek, Srečko, 4,5,10,15,29 Nozka, Agnieszka, 21 Numprasertchai, Haruthai,6,59 Olsson, Michael, 20 Osmanbegovic, Edin, 43 Paliszkiewicz, Joanna, 10,11, 37 Papič, Anita, 28 Pasnicu, Daniela, 6
Pastuszak,Zbigniew, 5,10,12,22,46,
53,56 Pazowski, Piotr, 46 Perechuda, Kazimierz, 17 Petkovšek, Veronika, 39 Petrovič, Tamara, 49 Phusavat, Kongkiti,6,10,12,20,22,57
Piasecka, Agnieszka, 47
Pichayakul, Pichayalak, 20
Plechawska-Wojcik, Matgorzata, 31
Polak-Weldon, Reka,21,24
Polkowska, Malgorzata, 22
Pratt, Jaen A., 57
Pronczuk, Anna, 38
Radford, Jack, 22
Rak, Agnieszka, 21
Rakowska, Anna, 6,31,49
Rassameethes, Bordin, 5,10,20
Ratanaparadorn, Anuchit, 51
Rehklau, Andreas, 27
Reiner, Michael, 25
Remeikiene, Rita, 30
Reznicek, Vaclav, 45
Robert, Charles, 32
Roblek, Matjaz, 17
Rodpetch, Vimol, 36
Rosmaini, Tasmin, 47
Rovcanin, Adnan, 39
Rožman, Laura, 27
Rehor, Petr, 22,30
Sabol, Andrija, 41
Saufi, Che Rusuli M., 47
Scarlat, Cezar, 6
Sebastio, Augusto, 45
Seitz, Christian, 41
Setnikar Cankar, Stanka, 27,39
Shieh, Mengkai, 48
Shieh, Yao, 48
Shih, Kuang-Hsun, 36,46
Shih, Steve Kuang-Hsun, 10,12,38,58
Sienkiewicz-Matyjurek, Katarzyna, 40
Sindakis, Stavros, 40
Siripachana,Thaneerat, 20,51
Sitko-Lutek, Agnieszka, 6,12,18,56,58
Skovira, Robert Joseph, 18,23
Skrbinjek, Vesna, 28, 31
Skrzypek, Elzbieta, 6
Skurzynska-Sikora, Urszula,6
Smrkolj, Marko, 6
Smutny, Zdenek, 45
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Sooksmarn, Suparerk, 12,20,51 Spalek, Seweryn, 6 Sprycha, Izabela,47 Srimal, Suwit, 22 Srinammuang, Phanthipa, 36 Stanarevič Katavič, Snježana, 28 Starček, Simon, 51 Startiene, Grazina, 30 Stefanescu, Patrick, 47 Sternad, Dietmar Horst, 29 Stoychev, Boycho, 35 Stričevič, Ivanka, 28 Stubelj, Igor, 36 Suwanaphan, Suchanphin, 29 Svetoslav Kaleychev, 40 Swacha, Jakub, 29 Szafranek, Michal, 44 Szotno-Koguc, Jolanta, 35 Szubielska, Joanna, 49 Šander, Matej, 41 Škerlavaj, Miha, 57 Tandi, Laura, 26 Tat, Ute, 25 Temizer, Leyla, 39 Terziyska, Ilinka, 47 Thomas Tackney, Charles, 6 Tissen, Rene, 19 Tokarski, Kim Oliver, 41 Touhami, Abdouli,6 Tomboly, Teodora, 30 Trappey, Charles V., 41 Trunk Širca, Nada, 5,12,26, 30,53,55, 58
Trunk, Aleš, 36,51 Tubi, Jody, 6,34 Turek, Dariusz, 42 Turkyilmaz, Ali, 39 Twarowska, Katarzyna,28 Twarowska, Matgorzata, 35 Uglešič, Ante, 4 Uusitalo,Terho, 24 Vajjhala, Narasimha Rao, 17 Valach, Vladislav, 10,12
van Rijn, Stella, 19 Vargas-Hernandez, Jose G., 50 Vasenska, Ivanka, 34 VazVieira, Ana Raquel, 43 Veseli, Nexhbi, 33 Vida, Adrienn,49 Visayadamrong, Chalermchon,51 Vodopivec, Matija, 52 Vukasovič, Tina, 37 Walczewski, Marcin, 32 Wang, Yi-Hsien,46 Wasilewska, Aleksandra, 38 Wereda, Wioletta, 37 Wiazewicz, Joanna, 37 Wiechetek, Lukasz, 30 Wojtczuk-Turek, Agnieszka, 42 Wongsorntham, Ausa, 36 Wrigh, Chris, 22 Wronka, Martyna, 23 Wronska, Elzbieta, 46 Wronski, Pawet, 38,43 Wu, Ju-Chuan, 22 Yam, Richard, 18 Yerbury, Hilary, 20 Zajec, Maja, 17 Zarzu, Carmen, 28 Zeitel-Bank, Natascha, 6,19,25 Zijlstra, Arthur, 32 Zinczuk, Barttomiej, 6, 32 Zupancic, Eva, 24 Zwilling, Moti, 29 Žižmond, Egon,6
Notes
Mednarodna fakulteta za družbene in poslovne študije
International School
for Social and Business Studies
Celje • Slovenija
UMCS
MARIA CURIE-SKLODOWSKA UNIVERSITY
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AL AKHAWAYfvi
UNIVERSITY

Human Capital Without Borders: Knowledge and Learning for Quality of Life
Management, Knowledge and Learning International Conference 2014 25-27 June 2014
Portorož • Slovenia
Co-Organisers
Maria Curie-Sktodowska University	^^
Kasetsart University	of*
EMUNI University	yy
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Management, Knowledge and Learning International Conference 2014
The International Scientific Conference on Management of Knowledge and Learning (MakeLearn) is organised by the International School for Social and Business Studies (ISSBS) in cooperation with foreign partner universities, international institutes and organisations chosen in accordance with its annual theme. The conference takes place every June; its participation is international. The official language of the conference is English.
Through MakeLearn, the ISSBS encourages the sharing of most recent developments in the field of knowledge management between Slovene and foreign experts, as well as promotes itself and higher education in the Savinja region of Slovenia and Europe. By including individuals from major regional businesses, MakeLearn also encourages discussion and the exchange of knowledge between the academia and the economy. Although the general theme of the conference, i.e. management of knowledge and learning in businesses and other organisations, remains the same, each year the focus of the conference is adapted to regional and global findings, occurrences and needs of the time.
Mednarodna fakulteta za družbene in poslovne študije International School for Social and Business Studies Celje • Slovenija
International School for Social and Business Studies Mariborska cesta 7,3000 Celje, Slovenia Tel: +386 3 425 82 40 • Fax: +386 3 425 82 22 E-mail: info@mfdps.si • http://www.mfdps.si/en