APA:
Wever, Mark (2017). Advantages and disadvantages of deploying frequent flyer programs as imapct factors affecting airline customer behavior and retention.
Advances in business related scientific research journal, volume 8, issue 1, str. 23-34.
URN:NBN:SI:DOC-W5M4FVUR from http://www.dlib.si
MLA:
Wever, Mark. "Advantages and disadvantages of deploying frequent flyer programs as imapct factors affecting airline customer behavior and retention."
Advances in business related scientific research journal volume 8. issue 1 (2017) str. 23-34.
<http://www.dlib.si/?URN=URN:NBN:SI:DOC-W5M4FVUR>