Managementski trendi v sodobni praksi zdravstvenih zavarovanj

slovenian

2019

volume 45, issue 3/4

consumers   development of insurance   health insurance   health literacy   insurance contract

Narodna in univerzitetna knjižnica
(Obvezni izvod spletne publikacije)

Health insurance in the economically developed world is an important factor. Insurance as an activity can not function effectively without a well-organised distribution of insurance agents and brokers, as well as other factors. The management trend dictates that a high degree of professional integrity and expertise is essential. Due to the high degree of concentration of insurance on the market and the mutual competition of insurance business holders, pressure is now being put on the ethical hehaviour of distributors, which is also underlined in the modern practice of health insurance. Particularly important is the creation of trust among insurers toward the insurance company, which is the main carrier of the insurance business. This is why the survey is addressing the knowledge gaps in modern health insurance practices, especially from the point oj view oj the weakest members - policyholders as consumers. The research was concerned with the knowledge oj the terms and conditions in the insurance industry, which appear on a daily basis in the modern practice of all insurances, in particular health insurance with policyholders and the advantages and disadvantages of these. Special emphasis is given on the knowledge of the concepts of health insurance in favour of the society and on providing an answer to the question, how knowledge of management trends of health insurance can benefit the individual when deciding to conclude an individual voluntary health insurance. For this purpose, various possibilities were explored and, on the basis of the questionaire, management trends that appear in the modern practice of health insurance have been empirically.

25.03.2020