APA: 
Katsoni, Vicky (2015). ICT applications in the hotel industry through an e-CRM systems theory approach. 
Academica turistica, letnik year 8, številka 1, str. 15-23, 67. 
URN:NBN:SI:doc-VES5GDHR from http://www.dlib.si
 
                           MLA: 
Katsoni, Vicky. "ICT applications in the hotel industry through an e-CRM systems theory approach." 
Academica turistica letnik year 8. številka 1 (2015) str. 15-23, 67.
<http://www.dlib.si/?URN=URN:NBN:SI:doc-VES5GDHR>